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Xtreme Goes Xtinct
Time Warner tier no longer needed
by Karl Bode Tuesday 02-Dec-2003 tags: prices · bandwidth · cable
Time Warner appears to be phasing out its "Xtreme" tier as the company moves toward greater downstream and upstream speeds. A somewhat odd and seemingly unofficial tier nation-wide, the service level was primarily used in saturated markets to legitimize billing "bandwidth hogs" considerably more. -

As users hit their invisible download caps in several markets earlier this year, we were the first to report that Time Warner was sending out this letter to users, urging that they upgrade to a new, faster tier.

Often the exact prices and download limits would vary from market to market, though the speeds generally remained consistent. The tier usually offered 3Mbps downstream and 512 Kbps upstream speeds, with a 40GB per month download limit. Prices for the service ranged from $79.95 to $99.95 per month.

Users who passed that limit would then be charged ten dollars (this fee varied as well) for every 5 gigabytes above the monthly download limit they traveled. Subsequent letters in different markets revealed that several regions had previously invisible bit caps of 15 gigs a month in place. One Time Warner exec we spoke to earlier this year informed us that these caps have always existed, the company has simply "selected not to enforce them".

Heavy downloaders in several TWC markets have never run into trouble despite consuming massive amounts of data, and several technicians from different markets we spoke to had never even heard of the Xtreme tier. Clearly enforcement of these limits isn't consistent across the board.

What was consistent was the fact that many users didn't want to pay $80-$100 for the 3Mbps/512kbps deal, as evident in a user created poll from earlier this year.

With 3mbps now the standard downstream speed company-wide, and 512kbps upstream trials underway, the 'Xtreme' tier, and the debate, have quickly lost their relevance. Some Xtreme users are being contacted by Time Warner and informed that they will no longer be charged for the higher speeds.

What isn't clear is if these users will retain their higher data cap limits. Since the Xtreme tier was a market-to-market tier and not a company standard, will data limits be set (and enforced) on a market-to market basis depending on network performance?

Hopefully Time Warner will seek to avoid the confusion plaguing Comcast users who often face account termination if they download too much; even when the limit is never clearly defined.

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Post a:

Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL

Take your X-TREME marketing and shove it.

Here's what I think of anything labeled X-TREME
»maddox.xmission.com/c.cgi?u=xtreme_bullshit

Radio Active
Radio Geek
Premium
join:2003-01-31
Fullerton, CA
kudos:1

Re: Take your X-TREME marketing and shove it.

said by Maxo:
Here's what I think of anything labeled X-TREME
»maddox.xmission.com/c.cgi?u=xtreme_bullshit

Ahhhh, Maddox! He's way cool.

BIGMIKE
Premium
join:2002-06-07
Westminster, CA
Wat Duse Time Warner and RIAA have in come-in

google

»www.google.com/search?sourceid=n···e+Warner

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·Site5.com
·Comcast
·Callcentric
I remember back in the days of @Home when there were no caps. Napster was gaining steam and I knew that applications like that were going to hurt the broadband industry. I knew that broadband was going to have to institute caps. There just wasn't enough bandwidth to go around.

Time and time again, I have put the blame on both parties for the caps and the disappearance of the "unlimited" internet.

The consumers are partially to blame. Instead of shutting down these hoggish P2P programs when they are done, they instead just let them run 24/7 sharing gigs of data and music. Instead of following the AUP, some users were even running FTP, WWW, and other servers.

The broadband corporations are also to blame. They should have stopped using the "unlimited" tag a long time ago. In fact, I haven't heard that used in a while so that is a good thing. Now they advertise it as "always on", which is much more accurate. Second, they should have been cutting all these people off their network that don't follow the TOS. However, the bottom line speaks louder I suppose.

Just my .02 cents.
--
My Domain
Nightfall's Hockey and Life Journal

rtcy
FACTS only please
Premium
join:1999-10-16
Norwalk, CA
cable monopoly thinking is alive and well.

Zertoss
Just Say No To Caps Lock

join:2001-08-01
Clute, TX

Poor Comcast Users

I know I wouldn't want to get kicked out of a restraunt for eating too much at an all-you-can-eat buffet. I'm glad I see TW has revealed the line, even if they aren't big on enforcing it. Information is good for the soul.
--
This lead apron will protect me from the gravity.
dewman99

join:2000-12-28
Palm Harbor, FL

Re: Poor Comcast Users

"With 3mbps now the standard downstream speed company-wide, and 512kbps upstream trials underway, the 'Xtreme' tier, and the debate, have quickly lost their relevance."

BS thats a fookin lie I'll be damn. Where is My 3mbps DL and trial 512kbps up.
Oh yeah they for got one thing.

BRIGHTHOUSE NETWORKS DOES NOT OFFER THIS.
I wish they were allot more clear on this because I have heard about 3mbps DL for months ahead while they were flabergasting about it. Then all the sudden a message was relayed that all TW customers would be enabled for it yet brighthouse networks was not about to do that.

Iwish they would be clear about this crap just like how clear they are with no mention of CAPS.

Zertoss
Just Say No To Caps Lock

join:2001-08-01
Clute, TX

Re: Poor Comcast Users

I'm subscribed to Earthlink Cable through TW, and I got bumped up to 3mbps around the time the speed increase was reported here at BBR. No 512 upstream trials though.
--
This lead apron will protect me from the gravity.
stufried
Premium
join:2003-10-13

Re: Poor Comcast Users

I haven't run into the limit, but this is funny because I grilled (Earthlink Cable via Time Warner) them extensively about whether there was an upper limit when they moved me from DSL. I told them they I had VOIP coming in and out and would be using the connection for commercial purposes. They said no problem. Perhaps I should be confirming this in writing.

Logan 5
Enjoying the Cataclysm
Premium,MVM
join:2001-05-25
Austin, TX
kudos:7
Reviews:
·Comcast
·Pacific Bell - SBC

Re: Poor Comcast Users

said by stufried:
I told them they I had VOIP coming in and out and would be using the connection for commercial purposes. They said no problem. Perhaps I should be confirming this in writing.
Perhaps you should.....something as important as your business relying on VOIP through the TW network, should be based on more than verbal promises.

It wouldn't take much for them to renig on your verbal arrangement and tell you one day that your service was terminated for excessive bandwidth usage against their TOS and then you'd be SOL if you had nothing in writing to back you up....
stufried
Premium
join:2003-10-13

Re: Poor Comcast Users

I'm on it tomorrow. This my SOHO. I have a real office as well so I wouldn't be completely screwed, but highly annoyed.

maartena
Elmo
Premium
join:2002-05-10
Orange, CA
kudos:1
Reviews:
·AT&T U-Verse
·DIRECTV
said by Zertoss:
I'm subscribed to Earthlink Cable through TW, and I got bumped up to 3mbps around the time the speed increase was reported here at BBR. No 512 upstream trials though.

All TWC providers (Earthlink, RoadRunner, AOL and often a local ISP) will get the upgrade if TWC decides to upgrade. It looks like that the default TWC speed is going to be set to 3072 kbit/s down, and 512 kbit/s upstream somewhere in the near future. Of course the 3 Mbit/s downstream has already been implemented - just waiting on the 512 kbit/s upstream

And Brighthouse? TWC sold a few areas to Brighthouse a while back, and that means that now Brighthouse controls the speed of the modems. It does not look like Brighthouse is going to make any changes soon so those poor souls will have to stick with 2048/384 connections for now.... apperantly they are upgrading here and there though, just very, very slooowwww.....
--
»www.deanforamerica.com - You have the power to make a change! Support Howard Dean 2004

Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:1

Re: Poor Comcast Users

said by maartena:
- just waiting on the 512 kbit/s upstream
I got 408k upload on a speed test recently...

2003-11-30 22:41:54 Speed test @ chi.speakeasy.net 2399/408 kbps

Looks like Western Ohio may already be bumped up.
--
WTB: A good .sig. Must be reliable, in good condition, and affordable.

Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:1
said by dewman99:
BRIGHTHOUSE NETWORKS DOES NOT OFFER THIS.
Where does it say Brighthouse is increasing speeds ?? Oh, it doesn't, does it ?? It says Time Warner.
--
WTB: A good .sig. Must be reliable, in good condition, and affordable.

Ken
Premium,MVM
join:2003-06-16
Brownsburg, IN

Re: Poor Comcast Users

I thought Brighthouse Networks is Time Warner. Is that not true? The only information I can find through google makes it seem they are the same company.
--
Visit my homepage:»www.kenmerritt.com
Kip patterson
Premium
join:2000-10-23
Columbus, OH

Re: Poor Comcast Users

No - Brighthouse is a separate company now. they used to be affiliated.
mwf

join:2000-11-26
Granite Quarry, NC

3000 down, 1500 up

I had to commit to one year for their new home office plan, 3 meg down, 1.5 up, $99/mo.
raye
Premium
join:2000-08-14
Orange, CA

Re: 3000 down, 1500 up

Could you get me more info on your plan and rate?

I have 3 Mbps up/1.5 Mbps down in Orange, CA and pay significantly more.

Regards,

Edward W. Ray

imboot99

join:2000-07-22
Metuchen, NJ

Re: 3000 down, 1500 up

I get 10mb down and 1 mbit up for 44.95 with no limits.
I do not agree with limits at all unless someone is downloading something crazy like 200 gigs a month

MEDIAN2k3
Localhost
Premium
join:2002-12-04
Bronx, NY
kudos:1
Reviews:
·Verizon FiOS

Re: 3000 down, 1500 up

said by imboot99:
I get 10mb down and 1 mbit up for 44.95 with no limits.
I do not agree with limits at all unless someone is downloading something crazy like 200 gigs a month

we do have limits on ool, its our up thats VERY VERY limited. they could care less if everyone on ool abused their download

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
said by imboot99:
I get 10mb down and 1 mbit up for 44.95 with no limits.
Of course TW doesnt decide to call you a pig and take 85% of your upload bandwidth, their idea of whats abuse is rather restrictive
--
You can never be too rich, too thin or have too much Bandwidth

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
said by mwf:
I had to commit to one year for their new home office plan, 3 meg down, 1.5 up, $99/mo.

Are you freaking serious? I am extremely jealous. That is just not right. Arrrrrrrgh, so not fair!

glorybox48

join:2001-02-08
Little Ferry, NJ
You actually get that through Time Warner?

The closest thing I see is Business 3Mbit/768Kbit for $499.95/month...

jarablue
Always be true to yourself

join:2001-06-11
Boxborough, MA

1 edit

But what about MEEE???!!!

Hey guys. I get 1.5 down and 128 up. Capped 24/7. Does that make me a cool guy?

Ultron

@rr.com

Re: But what about MEEE???!!!

You're called a low billed person heh

Defiance82
Computer Elite
Premium
join:2002-09-11
Rochester, WI
Reviews:
·Time Warner Cable
·Suddenlink

lmao

Poor Poor Poor TWC users. 15 GB thats garbage lmao. Sheit even websites get more than that a month! Should protest that to the limit! Hell better yet ditch them and get DSL or something
--
Take the AOL CD in one hand...and slash it across your wrist! Suicide will probably be a better alternative than connecting to that service.
brandons1313

join:2003-11-18
Edmonds, WA

15 gigs??? 40gigs???

Hell I do 15 gigs in 3-4 days. Luckly comcast hasn't given me any crap about it yet.

ObdH
Premium
join:2003-06-11
Litchfield Park, AZ

Re: 15 gigs??? 40gigs???

said by brandons1313:
Hell I do 15 gigs in 3-4 days. Luckly comcast hasn't given me any crap about it yet.

yeah no kidding i pull 80-90gb a month as of the last couple, and have yet to get a letter from cox but albeit i soon will

BrooklynZoo
For Everthing Else, There's Mastercard

join:2001-04-01
Atlanta, GA

Re: 15 gigs??? 40gigs???

What in the hell you guys download to rack up over 80-90 Gigs a month? I am lucky to even hit 5 gigs a month during a good month. Geesh!

Synon29

join:2003-09-13
Cabot, AR

Re: 15 gigs??? 40gigs???

Well I do a lot of online gaming, and I also have napster. Throw in some pretty heavy web browsing, and it doesn't take me long to download a few gigs of data in a short amount of time. With a high speed connection it doesn't take very long at all. And most of these people here have connections a lot better than mine.

Zertoss
Just Say No To Caps Lock

join:2001-08-01
Clute, TX

Re: 15 gigs??? 40gigs???

I do a lot of online gaming too, plus I have eMule running 24/7. eMule's stats say I've transferred 75 GB in 3 months, but that's just with eMule. I've probably transferred twice that with online gaming, web browsing, other P2P apps, etc. I'm certain I've exceeded the 15 GB limit on multiple occassions, but no nasty letters or emails yet.
--
This lead apron will protect me from the gravity.

BrooklynZoo
For Everthing Else, There's Mastercard

join:2001-04-01
Atlanta, GA

Re: 15 gigs??? 40gigs???

Man, I zoned out there. Being that I don't game on-line, I didn't even consider that to be a factor. My bad!
moonpuppy

join:2000-08-21
Glen Burnie, MD
said by BrooklynZoo:
What in the hell you guys download to rack up over 80-90 Gigs a month? I am lucky to even hit 5 gigs a month during a good month. Geesh!

Have you even counted the amount of data that comes down in service packs?

I did a clean install of Windows 2000 (in before all the "well, you got a broken piece of software, don't blame me you have to download service packs" whiners.) Just to get everything up to snuff (not even downloading Media player 9.0) and only 2 driver files, was close to 500MB alone! This is just for a clean install! Service packs of 30-40MB each, security patches galore. The driver files were no more than 5MB!

It isn't all P2P people.

shans001

join:2000-08-13
Chesapeake, VA

Re: 15 gigs??? 40gigs???

In addition,
I like to download the latest Linux Distro ISO's we are talking several GIG's. I also like to do remote backups of my Files to a server. This too takes up bandwidth.

BrooklynZoo
For Everthing Else, There's Mastercard

join:2001-04-01
Atlanta, GA
said by moonpuppy:
said by BrooklynZoo:
What in the hell you guys download to rack up over 80-90 Gigs a month? I am lucky to even hit 5 gigs a month during a good month. Geesh!

Have you even counted the amount of data that comes down

It isn't all P2P people.

I am aware of that now. See above apology express as "my bad!"
--
"If the door won't open, lookout because I am coming back to take the hinges off!" - Les Brown, Motivational Speaker
moonpuppy

join:2000-08-21
Glen Burnie, MD

Re: 15 gigs??? 40gigs???

Not a problem but you gotta cover all angles before the "apologists" come crying that it's all P2P or gamers or FTP this and that.
Santa Claws6

join:2003-12-03
Longwood, FL

Brighthouse vs Time Warner

I heard rumblings about the 3/512 upgrade so I called Brighthouse locally (central Florida). The guy I spoke with told me that it's a "coming in the future" thing and that the modems will get a bin push to upgrade the firmware at some point followed by a notification to the subscriber witht the good news.

HOPEFULLY THIS IS NOT A LIE!!!

Is everything really better in a Brighthouse???
tresor

join:2000-01-21
Casselberry, FL

Re: Brighthouse vs Time Warner

I'm in Casselberry and I usually get around

2M down and 300 ~ 380 up

It would be nice if it was 3M down and 512 up.

"Do you live in a Crack House?" (I HATE their commercials!)

earthlinkrules

@mindspring.com

mm shrugs..

mm people in houston i believe got the 3mbit down using earthlink pretty early on, the 512..well, its taking its slow time =) nevertheless, an increase is an increase. plus, i d/l / u/l about 10 gigs a day =D
DONKEYKONG01

join:2003-03-21
Metairie, LA

Re: mm shrugs..

That means that your dl averages about 1mbit or 120k/sec, 10gb a day = 300 gb a month btw... me think that is impossible for you to keep leeching without any content on the internet to do so... i say 100-120gb a month is about what most people use since their are time where you internet connection becomes idle

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