 
tmccann11
Who, Me?
Premium
join:2001-06-10
Bayonne, NJ
clubs: | Switch And that is why I switched to T-Mobile.
Tom
FP | |
|  | snkeyes3
join:2003-09-23 | Re: Switch I bought my first cell phone 2 weeks ago. I'm glad I went with Verizon. OK, my wallet's not glad, but the service so far has been flawless (knock on head...eh...er...wood). | |
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khng
@dynamic.cov |  Re: Switch
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tyspeed29
Premium
join:2001-01-04
Simi Valley, CA
clubs: | Yep and that is why I switched to Cingular. | |
| | | eyeguy2020
Premium
join:2003-02-15
Mamaroneck, NY
| My AT&T wireless problems
No stores in Mid town Manhattan (4 within blocks of my office) had the cards, or had seen one for weeks. They said, "no problem", just call. That started a daily attempt to get to the migration people. Arguing that my phone would work if they just gave me the card! The poorly trained staff never got to send me one.
I walked into the Cingular store at Fifth and 47th St, went to my office, at lunch they called and said to come pick up the phone. It works great! Well, it does have some problems with the network, but where there is a signal, its great. I expect the signal area to improve with time.
My next move is to port the old phone number to the new Cingular service. I just have given up trying to get someone who knows the technology. The last person I spoke to today said, "I cannot port the phone number to a GSM service, any service". What is this women talking about?
Steve | |
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schnuggles
Stays Crunchy In Milk
join:2003-06-07
Deming, NM | Left for Surewest Wireless here. Going to get Surewest fiber as soon as they get it built-out to my area. Only a few miles to go...so near and yet so far....
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Salus Populi Suprema Est Lex-Cicero (106 BC - 43 BC) | |
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Homer J
Mmmm, Free Goo
join:2000-10-05
Springfield
| Hmmmmm guess I will not switch to AT&T. I have been with Sprint for about 4 years now. Their service was always good, but their customer service is horrible at best. They seem to be incompetent, and never see the same thing twice, but that's another post. Now I am having frequent dropped calls, so am considering a switch. Sprint told me to bring the phone in for an update. I told them I only bought the phone 3 months ago, and they said it should be done every 3-6 months. When I had my old phone, the service was perfect till I let them do an update, it was still good, but not as good as it was previous.
They do sort of have me over a barrel, I am on one of their "Please stay with plans" 500 anytime minutes, unlimited nights and weekends for $29.99, and I get a 15% discount through my old job.
Oh well, guess we will see if the update helps, otherwise it may be time to look elsewhere.
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When you make your mark in the world, watch out for guys with erasers. | |
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kg4icg
join:2003-11-16
Herndon, VA
| Hey just a little note. T Mobile is AT&T, so the switch you made from AT&T is still AT&T. Talk about an oxy-moron, no pun intended except to AT&T. I have been with Sprint PCS for Years and i'm not about to switch, no matter who wants to send me a new phone. | |
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tmccann11
Who, Me?
Premium
join:2001-06-10
Bayonne, NJ
clubs:
| Re: Switch said by kg4icg  :
Hey just a little note. T Mobile is AT&T, so the switch you made from AT&T is still AT&T. Talk about an oxy-moron, no pun intended except to AT&T. I have been with Sprint PCS for Years and i'm not about to switch, no matter who wants to send me a new phone.
T-Mobile = Deutsche Telekom AG
Deutsche Telekom AG = AT&T??
The history of AT&T (take from »www.att.com/history/ )
The history of AT&T is in large measure the history of the telephone in the United States. AT&T's roots stretch back to 1875, with founder Alexander Graham Bell's invention of the telephone. During the 19th century, AT&T became the parent company of the Bell System, the American telephone monopoly. The Bell System provided what was by all accounts the best telephone service in the world. The system broke up into eight companies in 1984 by agreement between AT&T and the U.S. Department of Justice. From 1984 until 1996 AT&T was an integrated telecommunications services and equipment company, succeeding in a newly competitive environment. Today, AT&T is rapidly evolving from a company that handles mostly long-distance voice calls to a company that provides data and voice communications over any distance through its two operating units, AT&T Business and AT&T Consumer.
U.S. Operations of T-Mobile (taken from »www.t-mobile.com/company/about/ )
Company Overview
Based in Bellevue, Washington, the U.S. operations of T-Mobile International AG & Co. K.G., consists of T-Mobile USA, Inc. (formerly VoiceStream Wireless) and Powertel, Inc. (together "T-Mobile"). T-Mobile International AG & Co. K.G. is the mobile communications subsidiary of Deutsche Telekom AG (NYSE: DT). T-Mobile is one of the fastest growing nationwide wireless service providers, offering all digital voice, messaging and high-speed wireless data services to more than 12 million customers in the United States. A cornerstone of T-Mobile's strong consumer appeal has been its Get More® business strategy to provide customers with the best overall value in their wireless service so they can enjoy the benefits of mobile communications to Get more from life®. T-Mobile has more than 22,000 employees across the country dedicated to delivering on its Get More® promise to provide customers with more minutes, more features and more service.
So I hope you were kidding (or maybe I read it wrong)
Tom
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My baby: Asus A7N8X-Deluxe, XP2500+, 1GB Kingston Value Ram, 2 80GB WD 7200 8MB, Sound Blaster Audigy, Powercolor Radeon 9800 Pro, NEC DVD+/- RW,Lite-on 52x CDR, Antec SB1040II | |
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VinnyJ
@aol.com | Re: Switch AT&T is different from AT&T Wireless Services, Inc. two different companies... FYI! | |
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tmccann11
Who, Me?
Premium
join:2001-06-10
Bayonne, NJ
clubs:
| Re: Switch said by VinnyJ:
AT&T is different from AT&T Wireless Services, Inc. two different companies... FYI!
I was going to note that before while giving the histories of the two countries, but I didn't bother because I felt either way, none was T-Mobile.
Tom
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My baby: Asus A7N8X-Deluxe, XP2500+, 1GB Kingston Value Ram, 2 80GB WD 7200 8MB, Sound Blaster Audigy, Powercolor Radeon 9800 Pro, NEC DVD+/- RW,Lite-on 52x CDR, Antec SB1040II | |
| | gwehrheim
join:2003-12-02
Waukesha, WI
| I guess they should have a forrest gump message icon for you, because T-Mobile is AT&T
I have had AT&T wireless all over the country since 1996 and have NEVER had a trub. My ex wife was able to reach me through the Americas. People who hop services in the wireless market are as big of idiots as those who hop in the landmine market. AT&T IS THE ROCK!!!!!!!!!!!!! | |
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schnuggles
Stays Crunchy In Milk
join:2003-06-07
Deming, NM
1 edit | Re: Switch No, perhaps the icon should be one of Rev. Sharpton and applied to you, as you seem to enjoy throwing statements about with no trace of evidence.
Support your assertion or quit belittling those that actually try to obtain proof of a claim. | |
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tmccann11
Who, Me?
Premium
join:2001-06-10
Bayonne, NJ
clubs:
| said by gwehrheim :
I guess they should have a forrest gump message icon for you, because T-Mobile is AT&T
I have had AT&T wireless all over the country since 1996 and have NEVER had a trub. My ex wife was able to reach me through the Americas. People who hop services in the wireless market are as big of idiots as those who hop in the landmine market. AT&T IS THE ROCK!!!!!!!!!!!!!
I may be wrong, hell we learn something new everyday. But there was no need for wise remark either. If i'm wrong show me proof, I'd like to know. After kg4icg said that T-Mo was AT&T, I went to check, because if so, I would've made a dumb decission and hopefully it could prevent others from doing the same. All in all, I didn't like AT&T service, I went to T-Mobile, and I 100% satisfied.
Tom
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My baby: Asus A7N8X-Deluxe, XP2500+, 1GB Kingston Value Ram, 2 80GB WD 7200 8MB, Sound Blaster Audigy, Powercolor Radeon 9800 Pro, NEC DVD+/- RW,Lite-on 52x CDR, Antec SB1040II | |
| | | | N2DEEP
join:2000-08-26
Malvern, AR
| Re: Switch I think what he meant was T-mobile and ATT use the same type of GSM system as well as Cingular. ATT and Cingular are just in the transition phase from TDMA to GSM network integration. Where Verizon uses 1900 and 800 MHz CDMA as well as Alltel; and Sprint uses 1900 MHz CDMA.
ATT and T-mobile are two different companies, but with very similar networks. Have you noticed how T-mobile (powertel and Voicestream) had not done well until the use of famous spokesmodels i.e. Zeta Jones.
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Gary N2 NEW COX HSI User!!! | |
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tmccann11
Who, Me?
Premium
join:2001-06-10
Bayonne, NJ
clubs:
| Re: Switch said by N2DEEP :
I think what he meant was T-mobile and ATT use the same type of GSM system as well as Cingular. ATT and Cingular are just in the transition phase from TDMA to GSM network integration. Where Verizon uses 1900 and 800 MHz CDMA as well as Alltel; and Sprint uses 1900 MHz CDMA.
Thanks for the explaination. That's all I was looking for. In my area, (NY Metro) T-Mobile service is superior to AT&T. So I'm happy I made the decision to switch.
Tom
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My baby: Asus A7N8X-Deluxe, XP2500+, 1GB Kingston Value Ram, 2 80GB WD 7200 8MB, Sound Blaster Audigy, Powercolor Radeon 9800 Pro, NEC DVD+/- RW,Lite-on 52x CDR, Antec SB1040II | |
| | SunCam
join:2003-12-03
Stuart, FL
| and thats why i run my wireless car cam »www.suncam.tv/ with verizon! there awsome... | |
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borborpa
Slipping Slowly Into Oblivion
Premium
join:2002-02-20
New Cumberland, PA
clubs: | No problems here My service has been great with AT&T GPRS/GSM.  | |
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Eglsct86
join:2000-11-22
Hackensack, NJ
|  Re: No problems here
I contacted ATTWS on Tuesday about upgrading my wife's cell phone, switching her cell to a GSM account and combining her new account with my GSM account on a shared plan.
Overnight FedEx, wife got a new Samsung Samsung V206 for free! Awesome phone!
Called ATTWS to establish the $49 Shared plan (National service), 700 min., 1000 mobile to mobile min., Unlimited N/W. 2yr deal. For the first 4 months we get an additional 400 shared mintues. Service / Phone / Setup for FREE.
Add my phone to her account (as part of the shared plan) for additional $9.95. Cust. Serv. had trouble combining the accounts, called me back, apologized, had to put my phone back to its original $29 plan. Turns out the shared plan could not be established till after the first invoice on wife's new account. For the mistake, Cust. Serv credited my account $20.
Total for the shared plan will be $49 + $9.95 a month.
The only differece the share plan gets me is a lot more minutes than having two seperate $29 National plans. | |
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elias
Premium,VIP
join:2000-07-24
Miami, FL
clubs: | No Problems Here Existing customers aren't having problems, it's just new customers.
I do find it strange that they've having these types of problems.
-- Elias | |
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dobby10
Premium
join:2000-12-13
Whippany, NJ
clubs:
| Re: No Problems Here Not true....existing customers are/can have problems. My friend did a switch from ATT TDMA to GSM and they couldn't switch him over for about 4-5 days.
--
Visit the un-official OOL web site. »www.OptOnline.tk | |
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Karl Bode
News Guy
join:2000-03-02 | Re: No Problems Here During Thanksgiving there were complaints among existing GSM folks that AT&T support couldn't access accounts.....I think much of that has been cleared up in the past week or so, though LNP and new subscribers are still an issue.... | |
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aggiejy
Premium
join:2002-07-10
Wimberley, TX | I have a GSM/TDMA combo phone with ATT in Dallas... I've noticed that it's been sitting on TDMA for me most of the past week or two. Good thing I don't have a GSM-only phone. | |
| | | | WeKnSmith
join:2001-08-09
Noblesville, IN
 ·AT&T Midwest
| Re: No Problems Here I have seen the same issue in Indianapolis. Problem is that I am on a GSM only plan.
As well, I have been trying to port my ATT number over to Sprint for more than 10 days. AT&T's problems have been preventing this port (this was confirmed during a phone call with the FCC). | |
| | | | | WeKnSmith
join:2001-08-09
Noblesville, IN | Re: No Problems Here Make that over two weeks & no resolution to the port issues. | |
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SigEp1995
join:2000-11-17
Alumni Hall | That's why I'll stick with their TDMA plan until all the kinks are worked out. | |
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rit56
join:2000-12-01
New York, NY
| The New World life was better for them when they were a monopoly. now they can't compete because like most corporations they are more concerned with appeasing share holders and raising their quarterly figures than delivering a better product to customers. they rush and deliver crap. I have no sympathy and they can keep their free phones. the next year should be very interesting now that Time Warner and other cable companies have effectively declared war on the new monopolies who screw us regularly (Verizon and all the other Baby Bells with their no competition so you pay what we say policies) by beginning to offer local and long distance phone service courtesy of VoIP. Already they are squirming, demanding VoIP be regulated. Hopefully we'll get a little time to enjoy the reduced rates before our piece of sh*t elected officials fall to the money of big business and allow them to regulate it and screw us like they let the local phone monopolies do to us now. | |
| | | | raye
Premium
join:2000-08-14
Orange, CA
| AT&T Wireless is no longer part of AT&T. They spun it off about 2.5 years ago to create "value" for the investment banks and large shareholders while screwing the average shareholder, employee and customer.
I had them for three years and thry were horrible. the worst of the worst. Switched to Sprint and could not be happier | |
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rchandra
Stargate S G-1 And Atlantis Fan
Premium
join:2000-11-09
14225-2105
clubs:
| karma coming around Once it was determined that although LNP would be somewhat of a technical challenge, but it would be possible, all carriers should have been working towards it. But because it presented some operational challenges, they refused to provide it. (Actually, I don't have experience in phone routing, but if it's anything like IPv4 routing, I can imagine the problems. There's nothing quite like taking a /16 network, then having to add 1000 or more /32 exceptions to that routing rule.) So now the general public gets wind of this, and starts demanding that the government do something about it. And apparently despite the telecom lobbies, we now have this law. And of course, like most laws, it has an effective date. It's no surprise to me that this "choke point" of this effective date caused a mountain of problems as everybody rushes to take advantage of this new law.
The moral of the story: better anticipate what your customer wants before you're regulated into doing it.
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English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules. Blog is here | |
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See 7 replies to this post | |
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FLECOM
Bay Networks Freak
Premium
join:2003-03-03
Miami, FL
| Re: Outsourcing = Buggy Software? said by rmarynowski :
Maybe that's what you get when you fire your employees to use cheaper labor in India?
not suprised at all
this company makes me sick to my stomach when i read about all the things they do
i love how they call themselves "the wireless network america trusts"
sick sick sick
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BellSouth sucks | |
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C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Davenport, FL | Why add more lines... When they can barely (or in some cases, not) even support the ones that they already have? | |
| | shutter
join:2000-11-11
Newton, MA
| Some problems with ATTWS customer service emails I'm an existing ATTWS TDMA customer since 2000. So far my experience has been acceptable but not great. I've experienced echoes, frequent call drops / handoff issues, awful data charges, uneducated customer service reps, and some minor billing issues. This isn't to say that other companies are doing entirely better, however.
My father just signed up for AT&T Wireless GSM before Thanksgiving and had a number of problems. I think the series of emails he exchanged with them was even funnier -- canned responses without admitting there was a problem with their system for the better part of a week:
»18foster.homeip.net/sites/mambo/···Itemid=1 | |
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AT&T Wireless Woes
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