 russotto
join:2000-10-05
Collegeville, PA | Taking lessons from MS The participants pay them $20/month to find their problems? Nice deal... for Time-Warner | |
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portlandrr
@adelphia.net | news to me (and maine) we here in portland have been activly using the voip system for over one year. currently we have over 15000 people using the service  | |
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Karl Bode
News Guy
join:2000-03-02 | Re: news to me (and maine) Yeah the Portland and a few other trials have been going on for a while. This month the trial is expanded to several new markets.....they get to apparently pay while you did not. Nice, huh? | |
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| | primeangel
join:2001-01-03
Lancaster, OH | does anyone know what those limited markets are? ie, portland, etc? | |
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| | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
| Re: news to me (and maine) Dayton OH, Limia OH, and Kettering OH. As of WOH has stated in their areas. However those cities are in full launch of the product. They are launching a few cities at a time to ensure the network can accept the expanding of the area and accept new users. | |
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Karl Bode
News Guy
join:2000-03-02 | Re: news to me (and maine) I think Rochester, New York and several cities in the Carolinas were also part of the original trial along with Portland. | |
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| | | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: news to me (and maine) Some of cities in the Carolinas were but not sure on the cities. The cities i said have the service actually live and customers are signing up. | |
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redstepchild
Premium
join:2002-01-04
Birmingham, AL
|  High price/ Lack of features- thumbs down
I'll take my Vonage that I have had for about 1.5 years.
I'll keep saving money on long distance and keep using my feature rich service.
Vonage is a simple install for even the enept. This is poor launch of the VOIP service. VOIP is like the Internet service fo rhte cable providers.. there isn't much overhead except the cost of truck rolls and manpower.. the service itself is cheap to provide.
Thumbs Down Timewarner!!!
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I'm a Cable girl.. In a Cable World.....RedStepChild@dslr.net | |
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| | | | | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: High price/ Lack of features- thumbs down Time Warner and other providers that are rolling out VoIP will start making their services high status on the network and other services lower status in terms of who gets the most bandwidth. And for 1 TWC IS NOT a VoIP provider. They offer Digital Telephone. Their phone service is seperate from the Internet side of the company. Which makes their calls still clearer in terms of voice.
And its just a matter of time until Vonage is bought out by a larger company a lot of their customers aren't to happy with them to begin with right now. | |
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jljohn0605
join:2002-12-30
Arabi, LA | $45 or $50 a month where are the BIG savings with cable VoIp???? | |
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TheMadSwede
Premium
join:2001-01-30
Holland, MI
·Charter Pipeline
| Re: $45 or $50 a month said by jljohn0605  :
where are the BIG savings with cable VoIp????
Ask a different provider and you'll find out.
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A good idea expressed in a poor manner is a bad idea. | |
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dddane
join:2002-01-10
Chicago, IL
| perhaps its in the free long distance or free local calls or some other detail not mentioned in this article? people aren't stupid, nor is timewarner. if its not a good deal, people won't bite. with new technology, especially, there must be some real big bonus to get someone to move over to it. | |
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Matt
Gone playing Dragon Age Origins
Premium
join:2003-07-20
Jamestown, NC | Well.... Considering my last Bellsouth bill was $88 bucks, this sounds like a killer deal to me. | |
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bvuser
@rr.com
| Re: Well.... Try Broadvoice. For $10/mo. you can get unlimited in state calling and for $20/mo you get unlimited calling in the US. Not to mention you get pretty much every calling feature available. I signed up to be on the notification list when TW started advertising of the upcoming Digital Phone then I investigated and found many other cheap alternatives. I am a Broadvoice user now for over a month and love it. Can't beat the price or the call features. TW will only offer callwaiting, callerid, and callwaiting id. I would venture to say I have almost 15 call features with Broadvoice all for $10/mo. (I actually pay like $13 because I have a virtual number local to another city). | |
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| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: Well.... Each feature that is launched will different in each area they said. the WOH area has 15 calling features. | |
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Anon_Blah_Blah_Blah
@66.194.x.x
| I pay $47/mo in service/fees/taxes to Bellsouth every month for a land line. I have no caller id, no long distance, no call waiting, nothing. I feel like royalty for having touch tone dialing for free now (used to charge a buck). I do have the expanded calling area to call 50+ miles from my home.
I'm anxiously waiting for TW to get service to my neck of the city so I can drop Bellsouth. For $39 and whatever fees, I get all the goodies (caller id, etc) and unlimited calling in the US and Canada.
Power is not a problem. With three APC Smart-UPS 1500's and a generator, I'll be fine. Our last major power outage (ice storm in 2002) took out our phones after 2 days. | |
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| | jljohn0605
join:2002-12-30
Arabi, LA
| Re: Well.... I pay $75 a month to BellSouth for DSL and local and all ld with the features and everything else. I also get $10 a month off my DirecTv bill with there new plan. So, as I said, where are the BIG savings? I could care less if it is VoIp or other dialtone as long as I get my savings. I tried COX and they couldn't beat the BellSouth deal I have!!! | |
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SP_Writer
Premium
join:2002-03-19
Clifton Park, NY
| Have it. Love it. I have it here on the Island of Long (w/Cable Vision) and I love it. $35 a month compared to $90 a month! And now that I'm moving up to an area that has Time Warner, I am psyched! $55 a month would be a bargin compared to what Verizon was charging me. | |
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BIGMIKE
Premium
join:2002-06-07
Westminster, CA |  where the saving
$84.95 monthly
-------------------------------------------------------
$44.95 cable plus $27 Phone=$71.95 where the saving | |
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garys_2k
join:2004-05-07
Farmington, MI | Vonage is an Alternative Vonage is $30 per month for US-Canada unlimited, includes 911, caller ID, three-way, callback, etc, and can be purchased at Radio Shack and Circuit City, as well as online. They have 155,000 subscribers now and are growing. | |
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| john1290
join:2003-12-06
Reynoldsburg, OH
| Re: Vonage is an Alternative What is TWC's customer relations email address? I'm going to email them and get their response to Packet 8, Vonage, etc who offer the exact same product for 1/2 the price. Sure, for some people, $40/mo is a big savings over their current land lines but here in Ohio, SBC charges around $38 for a land line with caller id, call waiting, etc. (No long distance included and that $38 is with all the BS taxes factored in). Why on earth would I pay TWC $40/mo when I can pay Packet 8 $20/mo for the same exact offer?! TWC needs to structure their prices differently for certain parts of the country when they roll out VoIP. | |
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| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: Vonage is an Alternative They do not have a customer relations email address from what i was told. Everything in TWC is done by telephone. The only department of them that has E-Mail is the RoadRunner Department.
Each employee has their own Corp email address but the employee has to give that to you and they only are allowed to check email during their breaks in their offices or while at home. they have IM from AIM as well but are not allowed to chat unless its with the company employees.
And no I'm not a TWC Employee---yet (although i've had many chances to become a Tier 3 tech for WOH in Lima). | |
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dddane
join:2002-01-10
Chicago, IL
| Re: Vonage is an Alternative i think the assertion that they "are only allowed to check e-mail on their break" is just ridiculous. there are hundreds of employees at TWC that simply couldn't work without e-mail. I work for a subsidiary of TW and I know we couldn't function without our e-mail. Perhaps you were hearing this from a laborer who worked for TWC (e.g., a cable installer)... It would make sense that a cable installer might not need a dedicated computer and full time access to e-mail, but my guess is there are more administrative type employees at TWC than cable installers. | |
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| | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: Vonage is an Alternative I never worked for TWC. But they're employees computer usage is watched. the Employees have email addresses that they use within the company as well besides their home accounts they're allowed to check. But nothing is done on company time. all on break. | |
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Aliens
Premium
join:2002-10-09
space-time | What am I missing?? OK, if $40/month is considered a good deal then I'm clearly missing something. Does the service included long distance of some sort for that price, like unlimited calling within the US, or is the $40 just for unlimited local calling?? | |
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jvigier
Premium
join:2002-01-17
Wells, ME
| TW VoIP seems like a rip off to me SO TW is pushing hard to get into the VoIP business. I live in Portland, ME which has been one of the pilots for this.
Granted, compared to VZ which was charging me an arm and a leg it is a bargain...however, the following should be said:
The service is actually $50 a month. You get a $5 discount if you use TW cable and 10 if you use digital cable or internet from them.
They also do not tell you until you call them that you cannot fax on their service and you cannot have a second line.
Oh yeah...btw...it's another $4 a month for VM and hardly a third of the features available with any of the other VoIP providers.
Digital Phone: $45
Add internet: $45
Lowest digital tier: $58
Add taxes&fees: $18
Total: $166
My version...
DSL through GWI.net: $33 (including taxes)
Voicepulse 2 lines: $31 (including taxes)
Total: $64
Not paying for cable or satellite because it's all junk and because I get my news from NPR and BBC.com:
Priceless... | |
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| ceocio
join:2004-04-16
Columbus, OH
| Re: TW VoIP seems like a rip off to me Who said it isn't?
They can charge whatever they want in a monopolized market.
In areas where peopple have choices for High speed internet and voip, TW is not going to survive the competition..
Those who feel they have a good deal either because they have little info about voip, or they really lack alternatives in their area.
So why not enjoy ripping off your customers while the fun still lasts? Go, TW!! | |
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| hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
1 edit | Here digital phone WOH has different prices. So customers can not say what prices are as of yet.
Remember each area is under its own control and managed centrally by the TWC in NYC.
TWC Customers here that have Digital Phone only pay $35 per month with cable services. and $50 for non-customers.
EDIT--- That also has long distance in it as Unlimited. | |
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Matt
Gone playing Dragon Age Origins
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| Personally.... I am not going to take a chance with a Vonage, or Packet8.
I don't care that you have had "no problems for a year".
I like knowing that my service will be professionally installed, I'll still be able to use every phone jack in my house with an ANALOG PHONE and if I do have a problem, I can actually have a technician come out to my house and fix it for free.
--
TripOnThis.net Administrator
"Security by obscurity is no security at all. Don't believe the hype." (c) MntlCase | |
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Anonman
@oclc.org
| Re: Personally.... I am not going to take a chance with a Vonage, or Packet8.
I don't care that you have had "no problems for a year".
I like knowing that my service will be professionally installed, I'll still be able to use every phone jack in my house with an ANALOG PHONE and if I do have a problem, I can actually have a technician come out to my house and fix it for free.
Spoken like a true n00b!
And some of you wonder why Timewarner will get away with charging 40 bucks plus bundled services.. Thats why.. | |
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digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana
| said by Matt :
I am not going to take a chance with a Vonage, or Packet8.
I don't care that you have had "no problems for a year".
I like knowing that my service will be professionally installed, I'll still be able to use every phone jack in my house with an ANALOG PHONE and if I do have a problem, I can actually have a technician come out to my house and fix it for free.
I use analog phones at all of my jacks in my house.
--
Also find me at: Techware Labs & Sveasoft Forums | |
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digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana
| Re: Personally.... said by Matt :
I use analog phones at all of my jacks in my house.
Yes but YOU had to configure it that way.
And???? I did the same exact thing when I was on POTS. I'm not going to pay someone to hook up my phones in my house.
I can walk into a house, setup the VOIP box, and have it connected to ALL of the house jacks in less than 5 minutes. You are making this such a big deal. It's not....
I guess you fit the "couch potato" profile. You call up the cable company. A guy knocks on the door. You tell him "It's open!" He comes in. He tells you he will be a few minutes. The cable guy connects you up to the pole, comes inside, hooks up your TV and then hands you the remote. All without getting off the couch. No thanks... I do my own work, no need to pay someone else when I can do it.
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Also find me at: Techware Labs & Sveasoft Forums | |
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Bytezboy
join:2001-05-17
New York, NY | Doesn't sound like a deal to me It's not much savings if I'm paying close to $50/month now for my phone bill. So gay, u even have to subscribe to digital TB. I'd much rather go with vonage, which is now $25 or $30/month with more features. | |
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djrobsd
join:2002-01-24
San Diego, CA
| Get a clue TW $40 bucks a month? Puleeeeeeeeeez. SBC and MCI both offer a plan that includes dial tone and unlimited local toll and long distance for the same price.
However, with FCC taxes and fees, the Time Warner deal would work out to be $7-10 bucks a month cheaper, unless of course Time Warner is being mandated by the FCC to pay all the fees too, then where's the savings??
Personally, i'd rather stick with my local phone company. At least if I dial 911 on my local line, the operator will know where to find me. | |
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| hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: Get a clue TW Right now i pay $41 with taxes and Unlimited Local Calling, Unlimited Long Distance, Voice Mail, Call Waiting, 3Way and a shit load of other features with SageTelecom for landline. | |
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dddane
join:2002-01-10
Chicago, IL | the TW deal also includes unlimited Local Calls, in-state LD calls, and nationwide long distance in the plan. | |
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SP_Writer
Premium
join:2002-03-19
Clifton Park, NY | Maybe in your neck of the woods... But here on Long Island and where I am moving to upstate NY, Verizon and MCI will cost me $90 a month for unlimited local and National with caller ID and taxes. I already have cable (broadband and TV), so $35 to $45 a month is a deal. | |
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See 34 replies to this post |
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fubar007
@cmu.edu
| What's Different about TW VoIP There are a couple of differences between TW's VoIP service and that of Vonage, Packet 8, etc.
1) TW's service makes use of the QoS capabilities inherent in DOCSIS 1.1 cable modems. That means, if you are making a call and lots of other users in your neighborhood are uploading a data file at the same time, your voice packets will get reserved access on the scarce upstream bandwidth. TW won't provide acess to QoS to anybody else but themselves.
2) Packet 8's service won't support fax. Don't know about the other low cost players, but TW's will support fax.
3) 911 works with TW just like with telco. Packet 8 doesn't support 911, and Vonage's support is not guaranteed.
4) On the other hand, I can take my Packet 8 MTA with me on a trip, plug it into a broadband connection, and get all the same service as I do at home. Can't do that with TW. | |
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quatra
Premium
join:2003-06-22
Matthews, NC
 ·magicjack.com
·RoadRunner Cable
| Re: What's Different about TW VoIP fubar007, you hit the nail on the head. That's the reason why I will switch from packet8 to TWC's voip. TWC's never touches the internet. It also is never affected by your personal internet usage. With my packet8 if for some reason I were uploading a couple of files it will be useless. | |
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| hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
1 edit | Also with TW VoIP you can get a tech support rep to your house that knows how the service works. Vonage and Packet8 you don't.
Packet 8 and Vonage also have limited local numbers. TWC will have a local number in each city they service.
But Packet 8 services a lot of cities where Vonage is limited to larger cities as well as BroadVox.
EDIT- Also More ppl with sign up with this cause of one bill to pay one company to contact for service issues. The VoIP service also will have its own tech Customer Service, Tech Support and Sign up Departments after its fully launched. | |
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wolex
join:2004-12-12
Dundalk, MD
| VoIP and Subscription Has anyone heard of the VoIP provider, Lingo?
I got Lingo in July at a great bargain, 3 months free calls to most of Europe, Canada and everywhere in the United States and Mexico!
Subsequent months cost 19.95 a month for the same value and they have all the features you can dream of in a phone service.
The downside though, is that after the third month, the quality of their service has degraded tremendously, 90% dropped calls, cross talk almost all the time and disconnected link half of the time!
The price again is a bargain but the service is not worth having if you can't even use it.
for tech info try »www.thiscommunity.us | |
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Time Warner VoIP Beta
