Netgear has released updated firmware that addresses the Superuser account hidden in the company's WG602 access point; illuminated recently by this Bugtraq posting. As Slashdot users point out however, the company really didn't address the core of the problem, instead simply changing the username and password of the hidden account in question. Of course, now that this German Security website has posted the new account information, perhaps Netgear will be forced to issue a real fix.
As I pointed out in the original thread, that's the kind of action that each individual should do (change the user/pass to their own choice). However, the files are not directly editable as some decoding has to occur.
VPs yelling down the chain, the word goes from here to there all the way down the grape vine to India where some Indian tech making $2.00 an hour just changes the username and password and declairs it fixed.
Re: Can't you just see the oursourcing wheels chur
said by joebear29:Is Netgear outsourcing tech support?
Yes, they have been for some time. I know this because I had to call them after my FM114P died an unexpected death and had to be replaced. The hold times were positively horrid, >1 hour. My advice to you is, if you don't know what you are doing then don't count on Netgear to be much help. -- "If you stare too long into the abyss the abyss stares back at you." -Nietzsche