| |kapilThe Kapil
Even if Vonage... ...had an outage every hour and attached electrodes to my nuts and shocked the living bejesus out of me to notify me of such outages each time they occured...IT WOULD STILL BE BETTER than dealing with the blood sucking nephews of Satan who staff the SBC customer service department.
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Edge? What edge? Vonage had an edge?
Ok, sure, Vonage has excellent marketing and PR skills. They are also using the fact that they are a private company and can make all kinds of statements and forecasts without being accountable to anyone.
But in reality Vonage is just a fantastic marketing engine. They don't have any proprietary software or their own network or in house designed hardware or anything.
As their business grows, many of the same subcontractors that Vonage is using for network and call termination services (like Level3) will market their services direct, without giving margin to Vonage. And then they won't necessarily help their competitor.
It's tough being dependent on everybody else for everything.
Re: No issues here I have not seen any of the three outages everyone is talking about. In fact, the only outage I remember was at least six months ago.
Even so, If these 3 outages really did happen (apparently to some it did, I wonder who is clarifying these outages as wide spread) it is still worth it. I pay $23 and I get far more than I did with my $50+ Verizon bill.
Also, and I know this will shock people, but my Verizon pots line had more outages than my Vonage ever has. I do not live in a rural area (that rural, its in a city) and each time it required a truck roll. One outage lasted 8 days!
So I say quit blowing this out of proportion. People watch Vonage like a hawk yet I do not see a forum for "my pots is out again" when I know it happens. I see cases in my area where entire COs go out, Verizon and the CLECs or other things like that.
Emergency? My 911 service, which I used once on my pots line did not work. I used it once on my cell also and it did work, just the wrong department but close enough, right? When your house is on fire the last thing you want is to spend time to try and get connected to the proper person. Pots is no better in that area so it is an invalid argument. I hear it all the time but truth is you really do not know until you have to use it. When your dying on the floor of your living room I bet it will not matter if you have Vonage or POTS, it will matter how lucky you are (or if you are a religious person if god is looking to keep you alive).