dslreports logo
site
spacer

spacer
 
   
spc
story category
Who's Blocking Vonage?
FCC remains quiet while bells deny
by Karl Bode 02:44PM Friday Feb 18 2005
Earlier this week it was revealed that Vonage had complained to the FCC a service provider had been blocking their customer's VoIP service. SBC, Verizon, and Qwest were quick to tell Advanced Pipeline it wasn't them. We've seen scattered complaints from users, but most of them (Adelphia & Frontier, British Telecom) were due to accidentally blocking incorrect ports while trying to prevent worms from spreading.

view:
topics flat nest 

CCTVTech
Premium
join:2003-04-23
Phoenix, AZ

To Block Or Not To?

This is going to get interesting fast.
Will the ISP's block VoIP and face bad publicity and lawsuits or will they allow it while selling their own VoIP?

insomniac84

join:2002-01-03
Schererville, IN

Re: To Block Or Not To?

Legally they probably could force anyone wanting access to anything but ports for web/ftp traffic, to use a business package.

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5

4 edits

Vonage lawyers gearing up for big drop in business

It is probably just the Vonage lawyers gearing up for big drop in business and getting all their excuses in order for all the lawsuits they plan on filing later. They know that all the cable companies and telcos are moving into the VOIP business and they probably realize they are already dead meat. This is just their way of laying some kind of legal basis to claim damages for the implosion of their company.

My Web Page
My Blog
Join Red Room Forum

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

Re: Vonage lawyers gearing up for big drop in busi

said by FFH5:

It is probably just the Vonage lawyers gearing up for big drop in business and getting all their excuses in order for all the lawsuits they plan on filing later. They know that all the cable companies and telcos are moving into the VOIP business and they probably realize they are already dead meat. This is just their way of laying some kind of legal basis to claim damages for the implosion of their company.
What implosion? Vonage (and likely et al) offer a better product at a lesser price (at least compaired to Verizon's VoiceWing VoIP. With the 500 minute plan it's nearly 1/2 the cost. The unlimited plan is still cheaper, more included features, and has better rates for international long distance and free Canada long distance. The only benifit that I would get by going with my RBOC over Vonage is who I write the check to at the end of the month. For me, I'll write a 2nd check to save $120 a year.

spamd
Premium
join:2001-04-22
Cherry Valley, IL

Worm's ??

I'll show you my worm, right here!!!

BonezX
Basement Dweller
Premium
join:2004-04-13
Canada
kudos:1

Re: Worm's ??

said by spamd:

I'll show you my worm, right here!!!
don't whip out anything unless you are able to deal with the consequences of someone stepping on it

Matt3
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

Just one more....

...reason I would never use a 3rd party VoIP provider.

This is exactly why I pay $15 more a month for Time Warner Digital Phone, so I don't have these headaches.
shashinka

join:2000-09-16
West Boylston, MA

Re: Just one more....

I see, just feed the large companies that are causing the problems.

pcscdma
hi
Premium
join:2004-01-14
Winterset, IA

Re: Just one more....

Actually Vonage is the one causing the problems. They are the ones who are crying because their service sucks. They are probably dumb enough to blame Time Warner because their 911 'service' doesn't work. And the mass media is dumb enough to fall for this crap.

BTW: Everytime you see an article in the paper about someone getting injured, killed etc. because VoIP doesn't work it is because the Bells paid them to do so in their FUD campaign. It's all a conspiracy.
--
"The bad news is that we are told that Michael Powell, one of Washington's better bureaucrats, is calling it quits today after four years at the helm of the Federal Communications Commission." - WSJ 2005/01/21

firephoto
We the people
Premium
join:2003-03-18
Brewster, WA

Re: Just one more....

To get "any" phone to contact the proper 911 dispatch center all that is needed by whoever is in charge of routing the call is the actual number for the area that is "911". 911 isn't magic, it has a regular phone number.

If the number that gets displayed at the dispatch center has the wrong address data attached to that phone number then yes it can be a vonage issue. Contacting 911 with you vonage phone shouldn't be a vonage issue unless someone won't give vonage the proper "real number" for "911" for an area.

Be aware that a lot of E911 dispatch centers are in private companies hands, not a public agency, so there's no telling who could be pulling their strings at times.
--
Location: N48°05.3' W119°48.5'

Thaler
Premium
join:2004-02-02
Los Angeles, CA
kudos:3

Re: Just one more....

said by firephoto:

To get "any" phone to contact the proper 911 dispatch center all that is needed by whoever is in charge of routing the call is the actual number for the area that is "911". 911 isn't magic, it has a regular phone number.
The problem though, is that the fact of dialing 9-1-1 is "magical" of it's own right. It's simple enough to pitch the idea to even the youngest of children, and uncomplicates matters. Even if you informed all the members of your household what the real number of 911 was in their area...could/would they remember that when the time comes? Or what happens if you're alone with a family guest, and a medical emergency leaves you incapacitated, while the guest frantically tries to figure out WTF the local emergency number is?

Well guess what, in that time of hesitation/confusion, lives are on the line. Thus the need for a VERY simple solution when there are lives on the line.

firephoto
We the people
Premium
join:2003-03-18
Brewster, WA

Re: Just one more....

You misunderstood....

Vonage needs the "real number", the dispatch agency/company has to give vonage the "real number" or they can't set their part of the 911 system up. This isn't a customer issue.

When our dispatch center went to E911 and cell phones started to get used more wide spread, some of the cell carriers here had to struggle to get the "real number" to 911 given to them so they could setup their 911 service so until they received that magic number, all the cell phone calls were routed to the state patrol dispatch 100 miles away and they patched the call to the county dispatch.
--
Location: N48°05.3' W119°48.5'

Thaler
Premium
join:2004-02-02
Los Angeles, CA
kudos:3

Re: Just one more....

Ah, guess I misunderstood. I thought you were implying that it was the Vonage user's fault for not tatooing the local emergency number to their forehead, and believing that 9-1-1 would be working when they would need it.

doesnt suck

@4lpi.com
i've had vonage almost a year now and it doesn't suck. 911 works just fine. i've never been blocked.

the only time the service hasn't worked for me, was the two times my time-warner/roadrunner service was down!

they finally offer "digital phone" service in my area but it costs more than vonage's unlimited plan and comes with less features. why would i switch?

brooklynstar1
Premium
join:2004-12-23
Naugatuck, CT

Gotcha Bells right here!

Gotta love free commerce!! This is a good example of the bells kicking you in yours then running for the hills.

woody7
Premium
join:2000-10-13
Torrance, CA

I love this

This is the crap that makes America so great:D
--
BlooMe
shashinka

join:2000-09-16
West Boylston, MA

1 edit

Scary, OOL User Informed Me Yesterday of this

I was in a class this week and an Optimum Online User said that he was forced to use OOL's VOIP Service because he had tried others and they were being blocked. He was located about 60 miles North of Manhattan.

This is awful, that would be like Verizon blocking me from calling Cingular to sign-up for cell service or calling AT&T for LD.

Makes my stomach turn.

HardwareGeek

join:2003-11-15
Brooklyn, NY

Re: Scary, OOL User Informed Me Yesterday of this

He probably didn't set it up correctly then because I am an OOL user and Vonage user for a year and a half now.
--
Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292
shashinka

join:2000-09-16
West Boylston, MA

Re: Scary, OOL User Informed Me Yesterday of this

Interesting, I will make sure I tell him about this thread then.

Engineer88
VIP
join:2000-12-01
Smithtown, NY
kudos:1

Re: Scary, OOL User Informed Me Yesterday of this

Ask him to IM me. OOL does not intentionally block any outside VOIP service, and I've never heard of any OOL customer having a problem like that.
bucolo

join:2002-09-27
Philadelphia, PA
I hardly ever post but I felt obligated. You are wrong. It is not like verizon blocking you from calling cingular to sign up for cell service.

Verizon owns land lines, fiber, etc....

Vonage "uses" the internet to their atvantage. They have no real product.

They may have switches and other hardware, but you can bet it is housed in a Verizon office.

It was just a matter of time before "V" wins this battle.

The problem is Vonage never did their research. They chose a format, SIP, and ports that can be blocked by any isp. They have built their business on the backbone of the chance blocking doesn't occur.

Thanks

DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1

Its should be made illegal real fast

I cant think of any reason that this should be allowed. The whole idea of Voip was to increase competition in the industry. The FCC needs to put a stop to this real fast.

Greg_Z
Premium
join:2001-08-08
Springfield, IL

Re: Its should be made illegal real fast

No, the FCC needs to put a stop to these VoIP companies that have bad business sense, and have more horror stories then good.

Face it, Venture Capital only goes so far, and you will start seeing these independant VoIP companies start to get ate up within the next 5-8 years.
--
One man's customer loyalty is another man's misguided arrogance.

DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1
Reviews:
·Comcast

1 edit

Re: Its should be made illegal real fast

said by Greg_Z:


No, the FCC needs to put a stop to these VoIP companies that have bad business sense, and have more horror stories then good.

Face it, Venture Capital only goes so far, and you will start seeing these independant VoIP companies start to get ate up within the next 5-8 years.
I dont understand how that relates to network access ? Basicly there are blocking communications, solely for there benefit. Even the bells cant do that, Verizon is my provider, yet i have local and long distance from sprint.

garagerock
Premium
join:2002-06-14
Louisville, KY

Re: Its should be made illegal real fast

Agreed. It's bad business sense to expect providers to not block ports??

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7

1 recommendation

Re: Its should be made illegal real fast

Depends on what the port is being blocked for. If it's for security, such as blocking file and print sharing ports then it's good. If it's to enfore a policy prohibiting servers, such as web or e-mail, not great but still acceptable in my book (go get a business account you cheapskate). If it's to block IPs and or ports for a competitor of a sister company, that's wrong.

ColdFiltered

join:2005-01-25
Atlanta, GA
Network providers have every right to block ports unregistered ports where they see a threat to the operation of their switches and routers. If someone devises a port that is also common to a VoIP platform its SOL VoIP.

G_Poobah

join:2004-01-17
Schenectady, NY

Re: Its should be made illegal real fast

An ISP blocking ANY port is asking for trouble. They asked to be a common carrier (not liable for what goes across their wires), so guess what, they have to live with the downside too. Blocking Ports is just the start of a slippery slope downward into facism, as who determines what's 'right and wrong' to block? You do? Hardly. The only think the ISP's can do is ROUTE TRAFFIC. Period. They don't judge what the traffic is, and that's the way the world is supposed to work. Start selectively blocking ports today, and tomorrow they are building virtual gas chambers for 'applications and traffic they deem threatening'. The world got rid of one horrible dictator, we don't need idiots like the previous poster building up his new '4th Reich' of ISP's that are helping us by blocking ports.

pcscdma
hi
Premium
join:2004-01-14
Winterset, IA

Regulate the internets

said by DaveDude:

The FCC needs to put a stop to this real fast.
USF anyone?

HardwareGeek

join:2003-11-15
Brooklyn, NY

Didn't the FCC already say it was a small ISP

I believe they said it was a small ISP
shashinka

join:2000-09-16
West Boylston, MA

Re: Didn't the FCC already say it was a small ISP

OOL is not small.

HardwareGeek

join:2003-11-15
Brooklyn, NY

Re: Didn't the FCC already say it was a small ISP

I am a OOL user and a Vonage user. Cablevision isn't blocking vonage.
--
Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292

CCTVTech
Premium
join:2003-04-23
Phoenix, AZ

Told Ya

I told ya this would get interesting.

I have been using Vonage for serveral months and not had any problems at all, now if I started having trouble and it was proven to be Qwest blocking my VoIP service there would be he** to pay.
cptmiles
Premium
join:2004-04-22
Swayzee, IN

2 recommendations

QoS

The FCC has not set a Quality of Service Standard on VOIP. If the FCC did set a standard and forced the VOIP companies to pay the Bells, Time Warners and Comcasts of the world to interconnect and prioritize VOIP packets, pricing of VOIP companies will go right to the same level as TDM, which, by the way, has FCC QoS standards. Why should the Bells and the Cable companies who have spent real dollars to build extensive networks let someone else use their lines to make money on a product they can do themselves? The only way that will work is if the government took over all communication companies and forced open standards (ain't gonna happen). I say enjoy the cheap VOIP products while you have them, they are soon to go by the way of the pet rock and leg warmers.

Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY
Reviews:
·Verizon FiOS

Has anyone..

here actually been blocked? I hear a lot of allegations and suppositions and threats but no one has come forth to say "I was blocked" by Quest, Verizon SBC,OOL, or any other.
Until then it just sounds like BS.
--
support the Hunley

akristov

join:2001-01-31
Tampa, FL

Rise of the Stupid Network

Please read - »www.hyperorg.com/misc/stupidnet.html

Why the Intelligent Network was once a good idea,
but isn't anymore.

BTW I did not right this but it is absolutely correct. The smart networks will bow down to the dumb network.

RadioDoc
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

So where's the proof...

...that this is actually happening anywhere? All I see is people who evidently can't properly set up the equipment on their end, can't configure their $29 router to pass the proper ports, or just plain old Bad Service from the VoIP provider. Where is the howling outrage of thousands of now-cut-off Vonage (for example) subscribers? We have a wildly popular VoIP forum here. A quick scan through that shows nothing even remotely approaching any organized conspiracy to block VoIP ports.

Maybe the FCC is "silent" because it's all just a hoax.

If anything, this un-story is more wishful thinking by incumbent-hating journalist wannabes. Grow up. This place is getting worse than the 'blogosphere'. Just because it's posted as "news" here does not make it true.
--
The revolution will not go better with Coke.

ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA

I think...

it was a misconfiguration issue. Nothing more.

HOWEVER...

I disagree with some of the thoughts here. The Bells trying to charge $6-$10 for JUST Caller ID is an outrage when VoIP providers throw it in for free. Voicemail...free. Call Waiting ID...free.

It wouldn't surprise me if the Bells are (or started) blocking access to these providers so they can't take share in the future. It's really only a matter of time. In fact, as soon as that one last channel goes into the "Basic" tier of my cable service, Cox is going to lose about $60 a month from me, because VoIP and dish are where I'm going.
jtarbox

join:2004-08-10
Plattsburgh, NY

Vonage should not fry their own DTAs first :(

»[Vonage] Thank You Vonage :(

Dear Valued Customer,

As part of our ongoing efforts to provide outstanding service and features, a code upgrade was performed on your Linksys Telephone adapter on Saturday 2/19/2005.

If you are receiving this notification, it is to inform you that your Linksys Telephone adapter may not be functioning properly. To determine if your telephone adapter is working properly we asked that you properly reboot your phone adapter and network. For instructions on rebooting your telephone adapter please click on the following link. »www.vonage.com/help_knowledgeBase_arti...

After following the instructions, if your device is not functioning properly please reply to this email. We will replace the device free of charge and also offer a free month of telephone service for any inconvenience. To receive your replacement telephone adapter please reply to this email. We will replace your adapter immediately and credit your account for 1 month of service automatically. Your adapter will be shipped to you overnight delivery via UPS.

We apologize for any inconvenience and thank you for patience in this matter.

Sincerely,

Customer Care

Snuggle1

@east.verizon.ne

Vonage Brass taking themselves too seriously

That's all it is.

The person who came up with this theory should be weeded out of Vonage because Vonage is going to have a hard time proving it. I think they are enjoying the free press and the underdog status, but it is a complete invention.
jtarbox2

join:2005-02-23
Orleans

Sorry, off the subject a little

Just want to post amess. for jtarbox. That is an unusual name. I say that because it is my name too.Saw your post. Then Thought it was weird to see my name on the screen. Email me! jeff@safehavenhas.com

meagles

@hill.af.mil

SP = Madison River

»yro.slashdot.org/article.pl?sid=···from=rss