 clevere1Premium join:2002-01-06 Vancouver, WA kudos:1 | Good for them Good for them! | |
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 |  | | Re: Good for them and it's (positive) free publicity for the company too. | |
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 |  cbrain join:2000-05-21 Silver Spring, MD | Well done Comcast! Now could you require your techs to take a class in customer relations and test their work before closing the ticket. | |
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 |  |  a @qwest.net | Re: Good for them nah, they just need a better class of customer is all. | |
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 |  | | At Bellsouth if you did that you would get (The Golden Vale) award (if memory serves) and you would then be bullet proof for the rest of your work life and prob. made supv. if you wanted it.. At least that's the way it use to be when the phone co's were about service and not just money. | |
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 |  | | i am sure comcast will tout responsibility for these guys knowing cpr as they already have... it should be noted that the "TECHS" saved this kid... NOT THE COMPANY!!! THE TECHS deserve the credit more than anyone else as they took it upon themselves to perform cpr... which is not required by any law... i truly hope that comcast will monitarily reward these guys for such a selfless and human "HEROIC" deed!! | |
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 |  |  wifi4milezBig Russ, 1918 to 2008. Rest in Peace join:2004-08-07 New York, NY | Re: Good for them Actually it IS required by law. If you have the ability (ie. know CPR or are a doctor) to save someone and do not you can be charged with a crime. I still think they did an awesome job and applaud them for it though! -- Now THATS superfluous!! | |
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 |  |  |  | | Re: Good for them lol no you can not. I am a Paramedic and I know the laws back to front. You can only be charged with a crime if you are actively working in the capacity of a paramedic, doctor, nurse, etc.
Joe Blow on the street who knows CPR and sees someone die in front of him can walk right on by and up to a police officer and tell him he knows CPR but is not going to help and still cannot be charged with anything. He has horrible morals and ethics and is one of the worst people out there but has committed no crime. | |
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 |  |  |  |  wmcbrine213 251 145 96 join:2002-12-30 Laurel, MD | Re: Good for them Well, you're in Oregon, and the guy you're replying to is in New York. There might be a difference. Still, I'm inclined to side with you on this one. | |
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 |  |  |  |  | | said by Nagrom Nniuq:lol no you can not. I am a Paramedic and I know the laws back to front. You can only be charged with a crime if you are actively working in the capacity of a paramedic, doctor, nurse, etc. Joe Blow on the street who knows CPR and sees someone die in front of him can walk right on by and up to a police officer and tell him he knows CPR but is not going to help and still cannot be charged with anything. He has horrible morals and ethics and is one of the worst people out there but has committed no crime. Good Samaratain laws vary from state to state. I am in TN. The laws here state if you are a average Joe that has CPR or First Aid training you choose to use it. If you are a professional you are required to assist (i.e. a cardiac arrest in a mall, passing a car accident, etc) only if you are on-duty. Most I knowm stop regardless and my former employer would put the employee "on the clock" while they are at the scene in order to have them covered by malpractice insurance, etc.
Way to go techs! -- I'm not really sure what I am doing, but I'm doing it anyway! | |
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 |  |  |  |  | | Actually it has nothing to do with Oregon or Good Samaritan Laws. It is the same everywhere in the USA. Good Samaritan Laws only protect you from lawsuits if you screw up when you help someone. It has nothing to do with requiring you to help.
And yes, most people that are trained in CPR,first aid, etc would stop and help since that is normally why they trained. But people should think twice about mouth to mouth or getting involved in a situation with any body fluids because of the high chances of diseases carried through bodily fluids. Make sure you use a mask/gloves before helping anyone. This is the main reason that the ARC changed their CPR training to not require mouth to mouth anymore. Chest compressions are considered enough on their own. | |
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 |  |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | For the record, Comcast trains the techs in CPR, as part of the CT program.
Instead of bashing the techs or company for this heoric feat, ... in other words,... try leaving the bashing out of this particular forum, ok? Have some dignity for once.
Who cares if it was Comcast or the Techs.. the fact is that it was done and a life was saved. | |
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 |  | | Anyone ever think that Comcast may require employee's to take the class because then it will lower liability or insurance cost for Comcast or something?
Anyway, enough of that, it's great to see any person do a great deed like this!! Btw, was it also Comcast many months back that saved someone else or found a criminal or something? | |
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 |  |  | | Re: Good for them said by Acarney:Anyone ever think that Comcast may require employee's to take the class because then it will lower liability or insurance cost for Comcast or something? Anyway, enough of that, it's great to see any person do a great deed like this!! Btw, was it also Comcast many months back that saved someone else or found a criminal or something? Nope. Locally it is just to be able to offer assistance if they are ever in the situation just as this. Since the techs are in homes every day they are more likely to be in a position to use such skills than others. No worse feeling than standing around waiting on EMS and not being able to assist. -- I'm not really sure what I am doing, but I'm doing it anyway! | |
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 |  |  w2co join:2003-07-16 Longmont, CO | Actually the reason they are required to take the cpr class is the fact that the techs are climbing poles often with medium voltage (15-30KV) lines present. If one of them ever gets zapped by those power co. lines, it would be a real good idea to have somebody present that knows cpr. The quicker they are revived after a zap, the better their chances of full recovery. | |
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 | | Awesome Fortunate they knew CPR. | |
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 |  ChiyoSave Me Konata-ChanPremium join:2003-02-20 Charlotte, NC kudos:1 | Re: Awesome like I said in the comcat forum It's great they did it but they shouldn't let there job lable them. But this is good PR for CC 
Congrads for them being brave and taking on the intivive hell if I did anything like that on my job i'd be fired... Even if I saved the child. -- "Sure there have been injuries and deaths in boxing - but none of them serious."- Alan Minter, Boxer"I get to go to lots of overseas places, like Canada."- Britney Spears, Pop Singer | |
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 |  |  JammerMan79Premium,VIP join:2004-05-13 Prince George, BC kudos:10 | Re: Awesome no you wouldn't be fired.... could you imagine the new reports...
Local hero gets canned by horrible company.
even so, you'd have another job withing hours | |
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 |  |  |
 |  |  |  guyver01In Brightest Day join:2001-01-04 Littleton, CO | Re: Awesome said by djrobx:The news story says Comcast requires their techs to take a CPR class every couple years. That makes Comcast's involvement relevant. Very Relevant..
»www.komotv.com/stories/37405.htm
these two guys who install cable TV and internet for a living displayed the other technical skills they had learned in a class at Comcast Cable less than one year ago.
The company, for a variety of reasons including giving workers the ability to save each other, requires CPR classes every two years.
"We turned him over on his side. He wasn't breathing. He was unconscious," said Hickam.
Had either of them ever done CPR on a real person before I asked them? "Never," said Thornhill. "Just on a dummy. Never. It was intense."
-- I walk a lonely road The only one I that have ever knownDon't know were it goesBut its home and I walk alone I walk this empty streetOn the Blvd. of broken dreamsWere the city sleepsAnd I'm the only one and I walk alone | |
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 |  |  |  |  | | Re: Awesome Kudos to both the techs AND Comcast for their efforts! | |
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 |  JammerMan79Premium,VIP join:2004-05-13 Prince George, BC kudos:10 | one question for all the Yanks on this forum.. Is there anything like a good Samaritan law down in the states? In Canada if you try to help someone in good faith and end up hurting them, or you save their life but they get paralyzed because of your actions you aren't libel and cannot get sued... | |
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 |  |  fantomposterPhantom PosterPremium join:2002-09-21 Independence, OH | Re: Awesome said by JammerMan79:one question for all the Yanks on this forum.. Is there anything like a good Samaritan law down in the states? In Canada if you try to help someone in good faith and end up hurting them, or you save their life but they get paralyzed because of your actions you aren't libel and cannot get sued... Yes, but it is done at the State level. So some states have what you describe, some do not. | |
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 |  |  MordyComfortably NumbPremium,MVM,ExMod 2004-07 join:2001-12-02 Denver, CO Reviews:
·Comcast Formerl..
| Most or all states have a Good Samaritan law, but it only protects you within the areas that you have been trained. If you give someone CPR and you are trained in CPR, you are protected, but if you whip out your Swiss Army Knife and try give the person a tracheotomy to help them to breath, you can get sued. -- Facts do not cease to exist because they are ignored - Aldous Huxley | |
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 |  |  |  JammerMan79Premium,VIP join:2004-05-13 Prince George, BC kudos:10 | Re: Awesome great... thanks for the info **putting away swiss army knife** | |
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 |  |  |  |  MordhemLove it, Hate it. join:2003-07-10 Baltimore, MD | Re: Awesome said by JammerMan79:great... thanks for the info **putting away swiss army knife** lol! -- Baltimore Glass Company(410) 338-1880 2700 Remington AveBaltimore, MD 21211 Bobby Spicer. | |
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 |  |  |  joakoPremium join:2000-09-07 /dev/null kudos:5 Reviews:
·Comcast
·AT&T U-Verse
| said by Mordy:Most or all states have a Good Samaritan law, but it only protects you within the areas that you have been trained. If you give someone CPR and you are trained in CPR, you are protected, but if you whip out your Swiss Army Knife and try give the person a tracheotomy to help them to breath, you can get sued. Thats why I will not help anyone I don't know. What constitutes "training"? What if I have CPR training but have never done it on a living person before? Is reading how to perform CPR sufficient "training?" How about a class? Who taught the class? What certification did they have? Was the class "certified," approved, accredited, etc?
Too many stupid lawsuits to be helping people.... -- Interpol and Deutsche Bank, FBI and Scotland yard, CIA and KGB, control the data, memory. | |
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 |  |  |  |  MordyComfortably NumbPremium,MVM,ExMod 2004-07 join:2001-12-02 Denver, CO Reviews:
·Comcast Formerl..
1 edit | Re: Awesome In Colorado (where I live) I need only a current CPR and first aid certification in order to be protected - even though I've never given CPR to a real person either. One of the more common things that happens when you give CPR is broken ribs from the chest compressions. They sometimes (although rarely) puncture lungs and cause other damage. As long as you were not doing something that you weren't trained to do, even that kind of other incidental damage can't be held against you, and you are protected from lawsuits.
Typically you need to take a 1-2 day class taught by a certified instructor, and then you are "certified"...not all that hard, and like the guys in the story demonstrated, well worth it if you ever need to use it to help someone. The Red Cross is the main body that teaches CPR, but other organizations offer certified training as well. -- Facts do not cease to exist because they are ignored - Aldous Huxley | |
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 |  |  |  |  |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:2 Reviews:
·DSL EXTREME
| Re: Awesome Basically, this is the long and short of CPR liabilities:
You are told that if you don't know CPR - don't do it. You'll end up hurting the victim more.
That's what CPR reps. and instructors will tell you UP FRONT. On the side though, should you see someone clearly needing CPR, haven't been trained, but have seen an episode of "Scrubs" or two, go to town. So long as you were giving a "best effort" approach, (ie. not performing CPR w/ a chainsaw, foot, or other inappropriate object) you are protected via the Good Sameritan laws.
The person's already dead when you're performing CPR on them...how much more dead can ya make 'em? 
Doctors, on the other hand, need to watch their ass on this one. Should you perform CPR, it could fall under the category of "Professional Services", and you could be held liable for any failures or damages that occur as a result. I do believe there have been a few lawsuits where a MD performed CPR on-site, and then were sued by either the patient and/or the survivors. | |
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 |  |  |  winkyTurn Left At The Moon join:2001-02-11 Saint Louis, MO 1 edit | Please do not harbor the idea that a tracheostomy is a substitute for CPR. I know that Mordacray was not implying that and was only giving an example of the legal implications of doing the wrong procedure for the situation. However, tracheostomy's are only used when there is severe facial trauma that prevents ventilating a person that is not breathing. It is also used when there is an obstruction in the proximal(right past your mouth) esophagus either by foreign material or a crushing injury to the anterior(front) neck, and only when they are NOT BREATHING. You must be familiar with human anatomy to do a tracheotomy so that is effective. An unconscious person with no apparent trauma does not require a tracheotomy. They need CPR if they are 1.)NOT BREATHING and 2.) NO PULSE. If they are just unconscious they only need medical attention and that's what 911 is for. It goes without saying that these two guys deserve the highest congratulations from all of us. It is always traumatic to find yourself is a situation where you have the opportunity to save a life, and it takes more than a little courage to act, let alone act properly. While Comcast may receive the publicity, the credit will go to these two guys exclusively. CPR is a skill that everyone should have, I suggest that you take advantage of the many opportunities available to the general public to learn. Wouldn't saving someones life just make your day? and theirs. »www.redcross.org/prepare/trained/trained.asp Your company may have a training program Your local YMCA has CPR classes Your local hospital has CPR training for the public They're everywhere people. And let's not forget that Paramedics, EMTs, and fire fighters, etc. do this EVERY DAY, often under hazardous circumstances, for anybody and everybody. Remember that next time your fire protection district needs some tax money. -- If you can break it, I can fix it. Of course, It'll cost ya' | |
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 |  | | too bad they can't fix my broadband | |
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 vpokoPremium join:2003-07-03 Boston, MA | Good policy You won't find me praising Comcast often, but it's a great policy to require techs to know CPR. Way to go. | |
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 | | In other news.... In other news, Des Moines Iowa is now completely without comcast internet service. | |
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 |  GorbGuy join:2003-09-23 Middleville, MI | Re: In other news.... In even more news, this happened in Washington, not Iowa.  | |
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 |  |  rideboarderwelcome to the socialPremium join:2003-07-28 Snohomish, WA | Re: In other news.... Exactly. It's Des Moines in WA not Iowa.... | |
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 |  |  |  pcscdmaChocobo Chocobo Random BattlePremium join:2004-01-14 Winterset, IA | Re: In other news.... I think Qwest might even be the phone company in all 3 Des Moines. There is one in New Mexico too. -- Posting .sig | |
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 nlocklinHail To PittPremium join:2001-03-24 Pittsburgh, PA | Award ceremony Award ceremony to be held sometime between 8 AM Wednesday and 4 PM Friday. (stolen shamelessly from Fark) | |
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 | | Now About That Headline... Didn't they save a "Drowning" Child? It seems to me to be impossible to save a "Drowned" child...
But, nevertheless, good for them! | |
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 |  KfedkaPremium join:2005-05-06 Spokane, WA | Re: Now About That Headline... You can save a "drowned" child. You'll just have to spend more time doing cpr on them and hoping that thier heart will start pumping again. A drowned child doesn't necessary mean a dead child. | |
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 |  |  | | Hmmm, Makes Sense To Me OK, I see your point...previous comment retracted. | |
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 |  |  voiploverPremium join:2004-05-28 Portsmouth, NH | Re: Now About That Headline... Well I now have more respect for the Board of Directors at Comcast (and for the two techs). If I find time I'm going to send them an email.  | |
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 |  |  |  | | Re: Now About That Headline... Could have been ironically tragic if VoIP was involved with the emergency call with all of the e911 controversy going on. -- vertiblog.com | |
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 |  |  |  |  NeilStop All The Downloadin join:2003-08-20 New York, NY | Re: Now About That Headline... Or VoIP over the Comcast Internet line that the tech was out there to fix! | |
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 mooty join:2001-01-28 Riverdale, GA | So, eh... So, eh... a 10-year old child was saved from drowing by 2 ComCost cable techs.
Before there was any mention of a swimming pool being involved, I thought the child was drowing in online pr0n. -- Alright, BIG MAN! So You Want To Make the BIG BUCK$, Eh??!!. . . . . . Do You Know How To Handle a Machine-gun? | |
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 exocet_cmBuckle up, it's the lawPremium join:2003-03-23 New Orleans, LA kudos:2 | Could've been worse. "Comcast Techs Drown Child"

Nice job techs  | |
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 |  | | Reminds me of Drowning Pool's bodies Let the bodies hit the floor Let the bodies hit the floor Let the bodies hit the floor Let the bodies hit the floor Beaten why for Cant take much more One - nothing wrong with me Two - nothing wrong with me Three - nothing wrong with me Four - nothing wrong with me One - somethings got to give Two - somethings got to give Three - somethings got to give Now Let the bodies hit the floor Push me again This is the end Skin against skin blood and bone Youre all by yourself but youre not alone You wanted in now youre here Driven by hate consumed by fear Let the bodies hit the floor | |
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 fegulPremium join:2004-08-23 united state | Now.. If they could only fix that packet loss...
;) J/K, congrats on saving the kid | |
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 | | It is CCs fault!! See if the connection was working in the first place the child would have never had to look to the real world for some fun  -- Haik who?? | |
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 | | Good for them. I'm suprised I didn't see any post saying, "Yea... but their service sucks still and FIOS technicians can save the kid at up to 3 times the speed for the same price.".

There's some hope for the posters here | |
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thumbs down from: fiberguy 
| Oh Boy I can see it now....
"Great, another sign of ComCrap not caring about the customer. Instead of going to fix all those people who NEED their Internet service, and maybe make their living off it, they will find anything to give bad service. They could have called 911 and let another bystander get the kid. Then after the tech jumped in, do you think he went straight back to work? NOoooooo...he probably need to go get changed...please...same old Comcrap, Monopoly,I can't wait for FIOS to come to my area" | |
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 |  JammerMan79Premium,VIP join:2004-05-13 Prince George, BC kudos:10 | Re: Oh Boy can we hey mod's this post for stupidity? | |
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 |  |  cbiggers join:2000-08-10 San Luis Obispo, CA | Re: Oh Boy said by JammerMan79:can we hey mod's this post for stupidity? You obiviously missed his quite obvious sarcasm. | |
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 |  JammerMan79Premium,VIP join:2004-05-13 Prince George, BC kudos:10 | I must have.... it's early (for me) | |
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 sweintzPremium join:2002-03-01 Hamden, CT | What the article fauled to mention What the article failed to mention was the the poor kid propabably jumped into the pool in the first place after being driven insane by comcast HSI tech support. | |
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 |  | | Re: What the article fauled to mention Only idiots make light of a serious situation where a child's life was at stake. | |
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 |  |  | | Re: What the article fauled to mention Hey, he didn't die. And hopefully he won't be another Shaivo.
(Ok,so I guess I'm an idiot. I'll take the label) | |
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 | | Comcast techs There wasn't actually a internet problem going on, we were actually working on certifying our VoIP product in the area. | |
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 |  winkyTurn Left At The Moon join:2001-02-11 Saint Louis, MO | Re: Comcast techs At long last, entropy1 casts a light of reason that cuts into the darkness, showing it to be full of unregistered trolls and those who know not reason or reality. CLICK (turns lite off) YUCK!...wish I hadn't seen that. -- If you can break it,I can fix it.Of course, It'll cost ya' | |
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 ricep5Premium join:2000-08-07 Jacksonville, FL | Good News Way to go Comcast techs...and way to go BBR. A news report that was positive, didn't require a sarcastic spin and cast one of our providers in a good light.
Mark this day! | |
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 |  | | Re: Good News I would like to know how a drowned childs life could be saved, maybe they pinged his heart. | |
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 | | Awesome!
 Those guys deserve a medal, at least! This reinforces my opinion that CPR and First Aid should be taught to everyone. | |
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 iLcAgAwAmAbBaby, would you care for some milk?Premium join:2005-03-09 ???????????? | sbc... Hmm let's get SBC to do this... | |
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 |  | | Re: sbc... gee comcast finally did something right for a change! | |
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 oliphantI Have 8 BoobiesPremium join:2004-11-26 Corona, CA | But their HSI service... ...is DOA. | |
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 | | w I bet comcast is bitching to them behind doors about their lost productivity. They probably could have completed another job each in the time they used to save that kid. Comcast does not appreciate that. -- »www.imagecrown.com »www.crowntemplates.com | |
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 | | Good for him... I beleive its just that you're obligated to help save someones life. But in BBR's fashion expect to see a, Verizon tech threw that child into the pool. | |
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