 
knightmb
Everybody Lies
join:2003-12-01
Franklin, TN
 ·AT&T DSL Service
| Stupid on the outside While it sounds like from this story they are a bunch of idiots, I'm sure it really boils down to the $$$ in this case. They want to make more money, so come up with a few excuses to cut services and save a buck here and there. A lot of users will be pissed and leave, but the ones that stay behind will foot the bill as if nothing happened because they don't know any better. In result, they make more money.
Just my $0.02 | |
|
 | moonpuppy
join:2000-08-21
Glen Burnie, MD | Re: Stupid on the outside People will leave ONLY if they have alternatives. No alternatives (or competition) and they have a captive market. | |
|
| 
maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
 ·RoadRunner Cable
| I think about 80% of Broadband users are actually people that browse the web, check their e-mail, use AOL messenger to chat with friends, play games online, and do whatever else an average family with 2 or 3 computers in the house does on the internet.
Only a small percentage actually uses usenet, and I don't know about the popularity of bittorrent, but the average user often doesn't even know how to burn a cd, let alone how to burn a movie to a on-tv-playable format or know how to unrar and crack software and games. 
Most users will indeed continue to pay their monthly bill because they have no idea this has been happening. Indeed, all they want to do is make more money. And with no DSL alternative most people will just grunt a little and fork over the next bill.....
--
"I'm honored to shake the hand of a brave Iraqi citizen who had his hand cut off by Saddam Hussein." - Bush, May 2004. | |
|
| RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | "Get Less, Pay More" has been the Cable TV customer's life for decades, reinforced by yearly (and sometimes more frequent) rate increases. Why is anyone surprised?
--
Toolmaster of La Grange. | |
|
| | 
blueeyesm
join:2003-09-05
Waterloo, ON
·Rogers Hi-Speed
| Re: Stupid on the outside Because Rogers has, in the past few years, been getting more and more disloyal to us Canadians and yet expecting more money for doing less work.
I've been with both Rogers and Bell in the past and Rogers' is less helpful, less caring and more frustrating to be with. If they wish to keep customers, they have to work with us, not slowly push us away. | |
|
IanR
join:2001-03-22
Madison, NJ
| Shooting themselvews in the foot As the cost of providing bandwidth continues to fall some of these providers inversely increase their greed.
Come on! If they merely held prices their profits would rise nicely. Instead they want their customers to seek alternative providers. What business sense does this make? | |
|
| 
odog
Cable Centric Vendor Biased
Premium
join:2001-08-05
Norcross, GA
clubs:
·Comcast
·Metrocast Communic..
 ·Vonage
| Re: Shooting themselvews in the foot said by IanR  :As the cost of providing bandwidth continues to fall some of these providers inversely increase their greed. Come on! If they merely held prices their profits would rise nicely. Instead they want their customers to seek alternative providers. What business sense does this make? Just as quickly as bandwidth prices fall... average bandwidth per subscribe overtakes it. Any profit gained from the lowering of CAPEX is likely negated by the increased use of "casual" P2P. Thats not even counting the so called "hogs" that use multi hundreds of Gigabytes per month.
Also realize that the canucks are getting great deals on internet service. The prices when converted to US dollars are much much less than what we are paying. | |
|
packetscan
Premium
join:2004-10-19
Bridgeport, CT
clubs:
·Optimum Online
| Service Level Agreement This is SAD.
I just called rogers and acted as if i was going to order service. I asked what can i expect for upload and download speeds. Then i asked what are the sustained speeds? As i plan to use this to connect my SMART home to the internet. Not once Did they mention throttling traffic.
I told them I'll have streaming video from my security system available to me and they said " as long as i don't run a server I'm OK". I didn't just fall off the turnip truck But stream video needs a server to send it.
So they Tell me yes i can do it and in the same sentence say it's not allowed.
What we need from the ISPs is a CLEAR message as to what we can ACTUALLY expect to get.
For instance my personal experience:
Optonline Says 10/1 but use to much and your throttled..Well that's bullshit your advertisements say one thing and you deliver a completely different products under the disguise of "protecting our network and other customers usability" Well if you properly partitioned your network for the speeds your selling/advertising you wouldn't have this problem.
Seems we need more Marketing Reforms. As "Truth in Advertising" is not longer working to protect the customer.
--
Who do you want to pay off today? | |
|
| amungus
Premium
join:2004-11-26
America
clubs:
| Re: Service Level Agreement that's funny.
yes, server for streaming cams, no for having it actually 'serve' anything up... that's good stuff.
really, I mean, with a megabit of upload speed, why NOT use it for something constructive?
I like how you also said 'partitioning the network' ...wouldn't that be nice... too bad most business models are built to support the "average" internet user who rarely uses their connection to even half of its ability.
networks will have to keep up if more on demand services keep coming. look at voip/gaming/video conferencing already, if these things fail to work reliably, even if constantly as in your security cam example, then what good is it? let alone things like Vongo, and the music services... | |
|
| 
shaner
Premium
join:2000-10-04
Calgary, AB
| said by packetscan :This is SAD. I just called rogers and acted as if i was going to order service. I asked what can i expect for upload and download speeds. Then i asked what are the sustained speeds? As i plan to use this to connect my SMART home to the internet. Not once Did they mention throttling traffic. I told them I'll have streaming video from my security system available to me and they said " as long as i don't run a server I'm OK". I didn't just fall off the turnip truck But stream video needs a server to send it. So they Tell me yes i can do it and in the same sentence say it's not allowed. While I believe that conversation is entirely possible, maybe even likely, how did you call Rogers from Bridgeport, Connecticut?
--
Click this and read. -> »www.actsofgord.com/
»Canadian Wireless FAQ
I'm laying pipe,
all night long,
laying pipe,
to satisfy that woman.
- David Wilcox | |
|
| | amungus
Premium
join:2004-11-26
America
clubs: | Re: Service Level Agreement ...I think the better question is 'why' call them from CT.
..to bug them about their service I guess, but really, why bother if they are a provider that doesn't even service your country... | |
|
| | |
| | |
shaner
Premium
join:2000-10-04
Calgary, AB | Re: Service Level Agreement You didn't use their toll free number then. Because toll free numbers can be restricted from specific areas, and Rogers certainly wouldn't want to pay for a number to receive calls from CT. | |
|
| | | | RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | Re: Service Level Agreement Plus, even if the call was completed, they would know it was from the good old U S of A.
--
Toolmaster of La Grange. | |
|
| | | | | |
| | | | | | |
| | | | | | | |
| | | | | | | | |
| | | | | | | | |
| | | | | | |
|
maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
| said by packetscan :What we need from the ISPs is a CLEAR message as to what we can ACTUALLY expect to get. You do, its all the small print in the TOS you get when you first sign up. Of course its not really all THAT clear, but when you sit down and read it, it basically boils down to this:
"You get Internet. But we still reserve the right to do whatever the hell we damn well please with your connection".
And yes, that includes uptime, how you use it, how much you use it, etc, etc....
Most US providers don't do a whole a lot to upset clients like Rogers is doing, but they certainly have the right to if they wanted. And that goes for all of em.
Remember, you get "Unlimited" access....
(Please read the TOS for your ISP's definition of "Unlimited").
--
"I'm honored to shake the hand of a brave Iraqi citizen who had his hand cut off by Saddam Hussein." - Bush, May 2004. | |
|
cgigate
join:2003-05-12
Fort Worth, TX
2 edits | Rogers is Robber! Rogers only wants to pick your money and not allow you to use !
That's why it is call Robber!
they killed FIDO to monopoly in wireless market!
it is the worst company I have ever seen! | |
|
| 
travisc
join:2001-11-09
Port Perry, ON | Re: Rogers is Robber! Pleace to explain how Rogers has a monopoly in the wireless market when Bell, Telus and Virgin Mobile are competitors.
kthxbai | |
|
| | drunkgoat
join:2004-04-18 | Re: Rogers is Robber! since when has virgin mobile offered internet service, RTFA. | |
|
| | | 
DiscardedVet
Premium
join:2005-04-06
Sturgis, SD
1 edit | Re: Rogers is Robber! said by drunkgoat :since when has virgin mobile offered internet service, RTFA. .
Might not want to RTFA too loudly --- ever see a cell phone plugged into a modem?
He didn't say internet service, he said wireless market.
DV
--
Bush is the Prez....
Think Patriot Act II....
This outspoken dissident....
In jail I'll be soon. | |
|
| | | 
fdgsdfh
@sympatico.ca | RTFP.
The parent said rogers killed FIDO in the wireless market. If you read who he was replying to then you would have seen that | |
|
| |
Mark126354
@sympatico.ca | Virgin doesn't actually have it's own network, they piggyback on Rogers. | |
|
| | | |
| | | | cgigate
join:2003-05-12
Fort Worth, TX
| Re: Rogers is Robber! said by quanta :Rogers isn't a monopoly in the wireless space, Actually , it (Rogers) is a monopoly in the wireless space. the only GSM service provider in Canada, after it killed FIDO. | |
|
thepayback
| You forgot one: Cancelled subscriptions!!! | |
|
ah802
join:2004-08-17
Toronto, ON
| Rogers: dreams of content provider? Here we have Rogers, a semi-monopoly, who owns a chain of movie rental stores, not to mention the handful of magazines (Macleans, CB Media, and TV operations). I'm sure Rogers wants into the content provider game. No point in allowing it's own clients to control content through BT. If there is a future to this company it's NOT putting out more optical fibre and offering good ISP service.
I bemoan the loss of usenet for those who don't have enough computer to run a browser (most of the 3rd world). Those who are on dial-up phone lines, who want their questions answered. The rich western societies are information providers to those in not-have countries and usenet has been a tradition critical link of communication. It bridges the gap of knowledge between peoples and countries... I'm sure Rogers will not be the last to cut the link between people of the earth.
Rogers is over 6 BILLION in debt and stock slipped 3.29 per cent, falling $1.70 to $49.99 on the Toronto Stock Exchange. They've recently acquired the Nortel site in Brampton and are planning a move. All the action Rogers takes, sounds like a desperate gasp from a fiscal nightmare, and it looks like they're modeling Nortel. Their wireless unit came up far short this season. Bring on the plagues.. | |
|
| 
n2jtx
join:2001-01-13
Glen Head, NY
·Optimum Online
| Re: Rogers: dreams of content provider? said by ah802 :Here we have Rogers, a semi-monopoly, who owns a chain of movie rental stores, not to mention the handful of magazines (Macleans, CB Media, and TV operations). Don't forget the radio operations, CFTR 680 News and CHFI 98.1, off the top of my head.
--
I support the right to keep and arm bears. | |
|
Dave-54321
@cable.rogers
| RE: Rogers Changing your BitTorrent client port to 1720 completely fixes the BitTorrent throttling issue for Rogers users. I believe that port is used by the VOIP service from the company, Sprint Canada, that they acquired. Regardless, it makes a difference of 99.9% speed increase for me. | |
|
| 
Brownbay
Premium
join:2005-03-13
North York, ON
| Re: RE: Rogers Shhh... lol. This 1720 fix is a mixed bag though. I've heard it's helped people and at the same time, it's had absolutely no effect on others. More than the port, I think it depends on the area that your living in and the extent of traffic shaping that Rogers is doing in that area. But I guess we'll never be sure.
--
You can make Time wait... Just don't count it. | |
|
| | 
insomx
Premium
join:2003-01-26
Canada | Re: RE: Rogers It doens't help me at all.... | |
|
SIPfailed
@revip.asian
| Rogers: Get Less, Pay More A couple of comments:
1) Rogers is trying hard to become much more than a triple-play service with wireline (Sprint), wireless, cable and content. Rogers owns:
- 46 radio stations across Canada
- 2 TV stations in Ontario
- Rogers Sportsnet, a regional specialty sports television service
- The Shopping Channel
- Dome Productions
- 70 print publications
- Toronto Blue Jays and their stadium - Rogers Centre, formerly SkyDome
- and minority positions in:
- Viewers Choice
- Outdoor Life Network
- G4TechTV Canada
- The Biography Channel
2) I think Rogers is throttling more than BT. In August 2004 I upgraded my servcie to Extreme and immediately my Teleworker SIP phone stopped working. We tested the line with pro gear (I was working for a SIP PBX vendor) and found that upstream speed was limited to 40kb/s, forcing to G729 on all calls. Three months of calls, visits, promises resulted in no changes. I switched to Bell. | |
|
djorik
@rogers.com | dissapointed with rogers I'm very unhappy with rogers myself: not only is my bittorent really slow but they are now enforcing 30 days cancellation notice which they never bothered to inform me about. Arguing with them didn't do anything as usual. What a horrible company! | |
|
|
|
|
Rogers: Get Less, Pay More
