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story category AOL Draws Obvious Conclusion
Partner with ISPs to convert dial-up customers
(old news - 11:50AM Friday Jan 27 2006)
tags: business · content
In an effort to remain relevant, the mortally wounded dial-up provider turned portal has struck deals with AT&T and BellSouth to offer co-branded broadband service at prices ranging from $26-$30. AOL dial-up users have been fleeing the company en masse to non-affiliated broadband providers, and it took a long road full of mistakes to conclude such co-branded deals were a logical path. Luckily for AOL, they still have more than 20 million subscribers to convert to AOL themed broadband.

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Forums » AOL Draws Obvious Conclusion
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GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Why use a co-branded AOL? - to keep email addr

Believe it or not, many people will jump at the opportunity to move to a co-branded AOL broadband offering just so they can keep their AOL email address. Experienced users just don't see that as a problem and will switch email addresses and send out a bunch of emails announcing the change. But I have some friends and relatives who just do not want to make that change to their email address. AOL should move quickly to rope in those users before they learn that switching email identities is not such a big deal.
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Join Red Room Forum
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rileyjam514
There You Go Again...

join:2005-06-26
Kearny, NJ

Re: Why use a co-branded AOL? - to keep email addr

Exactly. Just look at their AOL Cable offering. The only downside to that is, it's locked up tighter than Alcatraz, so it's pretty useless to people with home networks or who want to use a good VoIP service, like Vonage. =)
--
"It is my destiny to give back to the universe infinitely more than I have taken from it." -- Anonymous

N10Cities
SILENCE I Keel You
Premium
join:2002-05-07
Roland, OK
clubs:
·Cox HSI
·World Lynx

said by GOLFnSUN See Profile :

Believe it or not, many people will jump at the opportunity to move to a co-branded AOL broadband offering just so they can keep their AOL email address. Experienced users just don't see that as a problem and will switch email addresses and send out a bunch of emails announcing the change. But I have some friends and relatives who just do not want to make that change to their email address. AOL should move quickly to rope in those users before they learn that switching email identities is not such a big deal.
For power users, it's no big deal. But I have seen some businesses out there having an AOL email addy, so it would be a bit of financial burden to reprint business cards, stationery, etc.....other than that...I agree...

GilbertMark
Premium
join:2001-05-02
Gilbert, AZ
·Cox HSI

Re: Why use a co-branded AOL? - to keep email addr

said by N10Cities See Profile :

[For power users, it's no big deal. But I have seen some businesses out there having an AOL email addy, so it would be a bit of financial burden to reprint business cards, stationery, etc.....other than that...I agree...
I will never understand any business owner or company that uses a free email account as their email address provider. Hello? Buy a domain name and use that for your unique identity and take it with you if you don't like a particular host.
--
Just because a word has an S in it doesn't mean it needs an apostrophe too.

Taurus333

join:2001-04-06
Ohio

Re: Why use a co-branded AOL? - to keep email addr

The difference between Aol and other providers when it comes to e-mail is that with Aol a full mailbox is based on number of e-mails as opposed to so many mb. I think the Aol limits are 1000 new mail, 1000 old mail, 500 sent mail with each e-mail able to be 16mb. In other words with an Aol account you end up with about 40g of potential e-mail storage, far exceeding any other provider out there.

Astors11

@comcast.net

Re: Why use a co-branded AOL? - to keep email addr

Actually AOL is unlimited email, there is no maximum. AIM email has a 2 gig max, but an AOL account is now unlimited.

sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
·Optimum Online

said by GilbertMark See Profile :

I will never understand any business owner or company that uses a free email account as their email address provider. Hello? Buy a domain name and use that for your unique identity and take it with you if you don't like a particular host.
Even better are the ones that obviously have a domain name since they have a "company.com" website. Then on the "contact us" section of the site they have an email address posted like "companyname9583285@aol.com".

Priceless...
--
Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity

Taurus333

join:2001-04-06
Ohio

Re: Why use a co-branded AOL? - to keep email addr

said by sporkme See Profile :

Even better are the ones that obviously have a domain name since they have a "company.com" website. Then on the "contact us" section of the site they have an email address posted like "companyname9583285@aol.com".

Priceless...
Well since I have a business domain that uses an aol e-mail address for contact.....

1) my domain gets so much spam its like trying to find a needle in a haystack even with using filters while my aol account gets nearly no spam at all

2) my domain has a limit of 10mb while with my Aol account I don't have the concern of a full mailbox (see my above post for limits)

3) When I am signed onto Aol all I have to do is click on switch screen names to see if I have mail on that name and I will see an e-mail sent there faster than if it is sent elsewhere allowing for a much faster response time
rileyjam514
There You Go Again...

join:2005-06-26
Kearny, NJ

Re: Why use a co-branded AOL? - to keep email addr

I think the point is that it looks very unprofessional, like your secretary set up her email address for the contact information instead of a full-fledged company domain.

Granted, I understand what you're saying, but have you thought of forwarding mail from the business account to your AOL account instead of just handing out the AOL address? The AOL filters would grab anything the business filters missed.

Just my two slivers of gold-pressed latinum.
--
"It is my destiny to give back to the universe infinitely more than I have taken from it." -- Anonymous

Taurus333

join:2001-04-06
Ohio

Re: Why use a co-branded AOL? - to keep email addr

said by rileyjam514 See Profile :

I think the point is that it looks very unprofessional, like your secretary set up her email address for the contact information instead of a full-fledged company domain.
Would it make a difference to you that the Aol address that is used is the company name, same as my domain?

said by rileyjam514 See Profile :

Granted, I understand what you're saying, but have you thought of forwarding mail from the business account to your AOL account instead of just handing out the AOL address? The AOL filters would grab anything the business filters missed.
Actually Aol doesn't filter out forwarded mail as it does mail addressed directly to an Aol account. I forward all my Earthlink mail to an Aol screen name, luckily I don't use that name for anything besides that cause all I get there is spam.

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

said by GilbertMark See Profile :

I will never understand any business owner or company that uses a free email account as their email address provider.
AOL is not free, and there are many businesses that originally started with their aol email address 10 years ago or more, to think that they should change their email address just because it ends in @aol.com is stupid, for a business to change their contact info is not like changing personal contact info, businesses build up years and years worth of contacts that have that information.

Imagine how much business your local dominos pizza would lose if they changed their phone number, even if they told as many people as they could, they would still lose a lot of pizza sales.
--
You do not understand the glory of Wawa.

cork1958
Cork

join:2000-02-26
Fruitport, MI
·Verizon Online DSL
·Charter Pipeline

said by GOLFnSUN See Profile :

Believe it or not, many people will jump at the opportunity to move to a co-branded AOL broadband offering just so they can keep their AOL email address. Experienced users just don't see that as a problem and will switch email addresses and send out a bunch of emails announcing the change. But I have some friends and relatives who just do not want to make that change to their email address. AOL should move quickly to rope in those users before they learn that switching email identities is not such a big deal.
I know several people just like that. Makes ABSOLUTELY NO SENSE!! Then, there's also the people that do switch to just a basic high speed connection and STILL pay for AOHELL e-mail seperately! Even more rediculous!!
--
Spread Free Opera. Fastest browser on Earth or in Cyberspace!!

a

aol draws obvious conclusion after how many years of knowing what the obvious conclusion was...
hafizullah

join:2001-03-17
Flemington, NJ
·Embarq

They don't have to use AOL as their ISP to keep their email address. AOL now supports standard IMAP, and AOL subscribers can pay $4.95 per month to keep their address and read their mail in any IMAP-compliant mail client such as MS-Outlook.

There is also Email2POP [email2pop.com], a first-rate shareware POP/SMTP gateway to AOL's servers.

r81984
Thread is
Premium
join:2001-11-14
St John'S, NL

BYOA

If people are so scared of losing their aol email, then why wouldnt they just get BYOA and then they never have to worry about what internet connection they have.

cableties
Premium
join:2005-01-27
·Verizon FIOS

Re: BYOA

Yep. I've told AOL'rs of this BYOA (bring your own access) and they still pay BOTH hispeed ISP and AOL bills.
One did verify that he needed dialup at his work (no DSL avail) and so pays both.

Hey, I wonder if the AOL 20Million is just the CDs they distribute (they REALLY are pollution)...;)

elvey
Spamassassin

join:2001-02-17
San Francisco, CA

Re: BYOA

Have you looked at the price of BYOA recently? It's about $15/mo!

Taurus333

join:2001-04-06
Ohio

Re: BYOA

said by elvey See Profile :

Have you looked at the price of BYOA recently? It's about $15/mo!
Actually if you have highspeed access, you can get byoa for $7.95 a month (the higher price just has extra dial-up hours included)

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: BYOA

said by Taurus333 See Profile :

said by elvey See Profile :

Have you looked at the price of BYOA recently?
The last few times I looked to switch the only BYOA option was $15, haven't seen the $9.95 option in quite awhile.
--
You do not understand the glory of Wawa.

Taurus333

join:2001-04-06
Ohio

Re: BYOA

It used to be $9.95 and then they changed it to $14.95 but that includes a few hours of dial-up access. But then for people who have highspeed access who have backup dial-up hours from their provider included they also have a $7.95 price without the extra dial-up hours. Its not well publicized but it has existed for around four years or so now.

elvey
Spamassassin

join:2001-02-17
San Francisco, CA
·Pacific Bell - SBC
·Comcast
·SONIC.NET

Re: BYOA

said by Taurus333 See Profile :

...they also have a $7.95 price without the extra dial-up hours. Its not well publicized but it has existed for around four years or so now.
Got an URL for that? I just searched their help for 7.95 and got no hits. (Other than vmail crap.) I scoured their site and called support twice; all told me there was no cheaper plan. Their loss; I moved 5 users from AOL 4 months ago who would have stayed for $8/mo BYOA.
--
SBC is the world's second-largest SpamHaus and leads an Organized Crime Syndicate. Also see TURN.org or UCAN.

Taurus333

join:2001-04-06
Ohio

Re: BYOA

said by elvey See Profile :

Got an URL for that? I just searched their help for 7.95 and got no hits. (Other than vmail crap.) I scoured their site and called support twice; all told me there was no cheaper plan. Their loss; I moved 5 users from AOL 4 months ago who would have stayed for $8/mo BYOA.
I was able to get the $7.95 plan back around 4 years ago and that is what I still pay now. It is only for those with highspeed access who also have backup dial-up hours included from their provider (ie: Earthlink gives me 20 hours of dial-up included in what I pay for dsl). Like I said it is not well publicized and odds are you would have to talk to a supervisor to get it which is what I had to do back then. I haven't checked recently as to whether they still offer it, might just have been offered then and those who got it get to keep it, not sure. But if you have highspeed with backup dial-up from your provider it would be worth calling and talking to a supervisor and make a huge issue that you will not pay for the extra dial-up hours that are included in the $14.95 plan as you already have dial-up hours for free and see what happens from there.

elvey
Spamassassin

join:2001-02-17
San Francisco, CA

Re: BYOA

Taurus333: Would you mind mentioning (or IM'ing me) your AOL ID? It may help to get the cheap plan.
gamer999

join:2004-10-27
Richardson, TX
i get it for 9.95

Yupaa

@aol.com

Re: BYOA

Same here, 9.95 for a while now. I would do the 7.95 but I like the dialup options for when I travel, and the 2 bucks I could care or less about so I just keep 9.95.

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

AOL is free, right?

Click for full size
Odd, I can go to AOL.com and see most of what AOL paying customers can. I even have an AIM email from them, yet I have never had AOL software on these machines.

AOL should either go free completely or just dry up and blow away.
--
Think outside the Fox... Opera

MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH
·AT&T Midwest
·AT&T Midwest

Re: AOL is free, right?

said by dadkins See Profile :

Odd, I can go to AOL.com and see most of what AOL paying customers can. I even have an AIM email from them, yet I have never had AOL software on these machines.

AOL should either go free completely or just dry up and blow away.
Your right about that! they just recently made there content available to everyone.And you know what I can still access my buddy list that I had 6 years ago with aim express,with the old aol e-mail address I had.I can send mail,chat,and the whole 9 yards and not download one byte of there crap and never will again.:p

But it is sad that most people that have aol won't change to something else becuase of losing there e-mail address.:(
--
"The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is."

Astro11

@comcast.net

Re: AOL is free, right?

AOL has a great email client, I personally prefer it over Outlook any day. I'm glad they made their content available on the web, or at least alot of it, as I don't like their client browser so I can use FF and still visit their content pages daily.

MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH
·AT&T Midwest
·AT&T Midwest

Re: AOL is free, right?

said by Astro11 :

AOL has a great email client, I personally prefer it over Outlook any day. I'm glad they made their content available on the web, or at least alot of it, as I don't like their client browser so I can use FF and still visit their content pages daily.
But! and that is a big but,there is a major problem with there software it is to controlling.And that I can do with out!! for newbies they don't know what there doing anyway,so they would not know what is happening in the first place.;)
--
"The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is."

Taurus333

join:2001-04-06
Ohio

Re: AOL is free, right?

said by MagMan See Profile :

But! and that is a big but,there is a major problem with there software it is to controlling.And that I can do with out!! for newbies they don't know what there doing anyway,so they would not know what is happening in the first place.;)
The only way that Aol becomes controlling is if you make the mistake of setting it up to be your default for everything, a mistake that only Aol bashers seem to make while everyone else is capable of using preferences to set it up to the way that suits them best.

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

said by MagMan See Profile :

there is a major problem with there software it is to controlling.And that I can do with out!!
When was the last time you used AOL's software? It is not bad at all anymore, only slightly annoying thing is the aol spyware stuff, but you don't have to use it anyway, although it doesn't hurt anything.
--
You do not understand the glory of Wawa.

Toadman
How do you like these Apples

join:2001-11-28
Medina, OH

Remember DirecPC

Anybody remember when they co-branded with DirecPC to offer the AOL DirecPC system? Co-branding for AOL will not work.
Deathsadvoca

join:2003-08-20
South Lyon, MI
clubs:


1 edit

Re: Remember DirecPC

i wouldent compare this attempt to cobrand with that one... Huge install/startup fee and monthly fees pretty much killed that. Satellite broadband is shit, it doesnt matter what branding you give it, its still going to fail (except where alternatives are not available.)

LoneGreyWolf
Premium
join:2002-09-09
Bath, NY
clubs:

How many can actually get broadband??

"Luckily for AOL, they still have more than 20 million subscribers to convert to AOL themed broadband."

How many of that 20 million can actually get broadband? While I am not a AOL subscriber, I know many that are that are unable to get broadband. the only thing available to them is Dial-up.

oldduke

join:2001-06-15
Gulf Breeze, FL
·AT&T Southeast

Why AOL at all?

As I read the news, the main reason people keep AOL is to retain their email addresses. AOL doesn't seem to provide any content easily available at less cost from other providers. That isn't a positive business model. I think BellSouth is wrong for even appearing in the same sentence as AOL.
--
Cogito ergo sum, I think.
shashinka

join:2000-09-16
West Boylston, MA

Re: Why AOL at all?

AOL also has their own browser and content. Sometimes it is very hard to force someone to change even though it would be the economical thing to do. Most people aren't educated and don't understand change.

nirvansk815
Premium
join:2001-06-18
Rancho Cucamonga, CA
clubs:
·Charter Pipeline

AOL = convenience

AOL = convenience. Everything MOST PEOPLE want is included plus a well rounded, EASY TO USE, security suite. Its not a bad deal at all. AOL should be here because they offer a convenience to many. If you know a different, cheaper, (less convenient way)... more power to you...

boogi man

join:2001-11-13
Apo, AE
clubs:

Re: AOL = convenience

word. i have cable at three addresses and dial up at a fourth and guess what i still have my AOL. sure they are annoying sometimes but for a lot of people they are very convenient

geekamongus
Real Slump Quality
Premium,MVM
join:2004-07-27
Asheville, NC

Open it up

AOL should just open up their email to be free and accessible to all, similar to Yahoo or Google. Then they can refocus their efforts not on keeping subscribers, but on providing better portal contents than Yahoo or MSN. They need a paradigm shift, in my opinion.
--
.oOo.

AnonyAOL

@cox.net

Re: Open it up

AOL has opened it up actually, you can get a free aim/aol email address at AOL.com for 2 gigs of storage.

Jedgin

@comcast.net
You are living in a box if you don't realize that they have had this for a while now.

geekamongus
Real Slump Quality
Premium,MVM
join:2004-07-27
Asheville, NC

Re: Open it up

Consider it a box if you must, but really, I have never felt the need to visit AOL and see what they offer.
--
.oOo.

Jedgin

@comcast.net

Re: Open it up

Well then thats exactly the opposite of what you just stated a few sentences above. Jeesh.....

geekamongus
Real Slump Quality
Premium,MVM
join:2004-07-27
Asheville, NC

Re: Open it up

Bleh. I've used AOL, I have friends and family that use AOL, and I read about them in the news. I've just never had need for an AOL address, even when given one during the month I used them, and I never use AIM. I know enough about them to formulate the opinion I stated above, which still stands regardless of their free email. They need a paradigm shift if they want to stay aloft.
--
.oOo.

GilbertMark
Premium
join:2001-05-02
Gilbert, AZ
·Cox HSI

hmm

Why would anyone agree to co brand with AOL? They have to give them a portion of the money they collect every month to AOL now right? I realize the brand name AOL will draw the cattle to AT&T and Bell South and increase business for these telecos, but they must be losing some money for this opportunity then if they had just waited for these customers to come to them anyway.
--
Just because a word has an S in it doesn't mean it needs an apostrophe too.
acyd

join:2005-06-01
Eatontown, NJ


1 edit

AOL = training wheels

AOL is still huge for people that cannot/will not learn anything else. I have a friend that has cable internet in his house, at his expense, and the rest of his family are still so set in their ways that they refuse to go near it. They still tie up the phones for hours with dialing in to AOL. To speak of losing their cherished AOL email address, is like suggesting giving their kids or pets away or something.
gamer999

join:2004-10-27
Richardson, TX

Re: AOL = training wheels

now see when you can byoa with cable and a router to diffrent machines sticking with dail up is just crazy. They can use aol the same way just alot faster.
JasonWISP

join:2004-06-29

Nuts

I agree with most people here. I mean, you can get the AOL email for free if you must have it.

People that refuse to switch just because their email address is there are nuts!

See 6 replies to this post

HinX

@aol.com

Love it!

Yeah Baby! I love the new deals, that is ALOT cheaper.

Fatal Vector

join:2005-11-26

Myself


I like a few things about AOL.

I like the E mail client, which is easy to use and, as others have said, it is basically unlimited, The filters are great and it can be customized

I like AOL Radio, which includes access to many XM satellite channels.

I like hanging in AOL chatrooms. In many cases, they are one of the most amusing ways to pass ones time and, contrary to what seems to be "conventional wisdom" about AOL from those who haven't been on AOL in years, there ARE quite a few knowledgeable and likable people there. I have met, personally, many of the people I talk with and have many other friends who use AOL with separate broadband, just as I do

I like having a few hours (10) of dialup available when I am out of town, or, if my DSL should go coo coo (which it hasn't yet. The only problem I have had was a bad speedstream 5100 and it was dealt with the next day-a saturday-by in home service). This is SBC (at&t) DSL mind you.

I see so many sites that want you to pay for some lame assed or useless service(s) or content. The 9.95 for AOL BYOA is well worth it to me. I get my monies worth every month, count on it.

I dont mind paying for something when it serves my needs AND entertains me. Hell, Just the AOL radio is worth it since it gives me access to XM content at less than a monthly subscription would, never mind the cost of a reciever.

It's hilarious, actually. Every time one of these AOL threads appears here, there is a certain bunch that jumps to bash them, even though many freely admit they haven't used AOL in years, or, ever. As I've said before here, the vast majority of people using the web are just Joe and Jane box of rocks (the geeks here knew them as the jocks, cheerleadrers, the "beautifull people", etc in school and college). You know...the ones who bust their asses for a living every day, while the geeks wallow in good salaries, perks, etc? Joe and Jane dont care about the details, they want easy and AOL gives them easy, it's just as simple as that.

Bottom line is that AOL is usefull and does have some usefull features. Far as I'm concerned the monthly BYOA is well worth it.

TomAol

@aol.com

More

For me to switch, as a current AOL subscriber, AOL says $6.91 a month with a one year commitment. The PR on AOL says this buys access to a some premium features not available to the free AOL users of their web page.

For my home, I have a choice of DSL or Cable, and those rates have nothing to do with AOL.

To keep AOL, and I want to keep it, I need to sign up through AOL to get the 6.91 rate. The only problem is my local phone company , SBC now ATT, offers a wireless setup but AOL is not offering this. I know the SBC setup is tested and works. I'm sure I can buy one and pray all works Ok. But...generally AOL folks have AOL to avoid these kind of technical set-up issues. If it looks too messy to me, I will drop the AOL.

Yuko33

@comcast.net

Re: More

BYOA pretty much works the same over any connection, whether wifi, cable, dsl, etc... you just run the client on top of it and its the same all around.
ricep5
Premium
join:2000-08-07
Jacksonville, FL

Email Only Plan

AOL used to offer a $4.95/mo plan to only keep your email address. It was meant to compete with Yahoo Premium and keep people on AOL email addresses when they stopped dialup.

I don't see it on the website anymore so they may have dropped it.
joshpo

join:2002-09-24
Philadelphia, PA

Re: Email Only Plan

You can now keep your email after cancellation, I cancelled someone yesterday and was informed of this (to my surprise)
sameshtdd

join:2006-01-04
Teaneck, NJ

7.95 option

The 7.95/BYOA is a retention plan. You sign a 12 month commitment but pay per month for your AOL account. Every time the 12 months are over I say I'm gonna cancel and they renew it. great plan. I refuse to pay more than 9.95 for AOL BYOA.

Sid
Premium
join:2002-11-29
Santa Maria, CA

I have AOL - Plan to keep it a bit.

I have AOL and dont have any issues with it. Granted, its primarily for my daughter who likes it. She likes the ease of use and the unlimited use of all super buddy icons, which cost if your not an AOL member. I like the parental controls for her, the AOL radio (for members has more stations and better sound quality). I dont mind paying the $7.95 per month extra for it.
I hardly ever use the AOL client, but I do use the AOL Explorer browser which I feel is an excellent browser. I can access almost all of the AOL content being signed in with my AOL screenname. I can have parental controls set so my daughter can only access the net via the AOL client or AOL Explorer. Its nice to have the abliity for her to use the AOL Explorer and still be protected with all the parental control features and not having to use the AOL client.

I can take it or leave it either way when it comes down to it. Being my daughter likes it and I am a push over for her, Ill keep it.
Forums » AOL Draws Obvious Conclusion


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