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story category Bell South Backs Out Bogus Fee
Verizon stays the course
(old news - 06:01PM Friday Aug 25 2006)
Facing FCC scrutiny and consumer backlash, as reported earlier today, Bell South announced this afternoon it would eliminate the "unfee" (up to $2.97) aimed at recovering costs. The company said it would roll back the fee and credit any payments charged in the last week. Bell South's press release states:

The vast majority of BellSouth's DSL Internet service customers will see this change on their bills within a week, although it will take up to six weeks to implement this change for all of BellSouth's DSL Internet service customers. Any payments attributable to this fee will be credited back to August 16, 2006.

Verizon spokeswoman Bobbi Henson indicated that company has no plans to eliminate a similar fee. "There is a big difference" between BellSouth's actions and Verizon's, she said. "There is no impact on the bottom line of the bill." No official word is currently available from Speakeasy, who also tacked on a new "unfee".

Forums » Bell South Backs Out Bogus Fee
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Goober

join:2000-12-17
Naperville, IL

Huh? Must be New Math

Where do they get these people?

SuperJoker

join:2005-11-21
Yermo, CA
·Verizon Online DSL
·Verizon west (ex G..


1 edit

Re: Huh? Must be New Math

said by Goober See Profile :

Where do they get these people?
I dunno, But they need to get a refund as they ain't worth the powder to blow themselves to heck with.
mswann

join:2006-07-08
Rancho Cucamonga, CA

Bogus Fee

"There is no impact on the bottom line of the bill."

How about $2.97.

winky
Turn Left At The Moon

join:2001-02-11
Saint Louis, MO

Re: Bogus Fee

Here's an idea, don't provide service, send everybody a pink slip, and sell off all your assets. That doesn't make an impact on the bottom line of the bill either.
--
From this point forward Hoedown, from the ballet RODEO, by Aaron Copeland will not be reffered to as "The Beef Song". Thank You

bassthumpa
Premium
join:2000-12-26
Austin, TX
·AT&T U-Verse


1 edit

Hmmm...

Makes me wonder if the AT&T suits sent a message over to the Bellsouth suits basically saying "WTF? Stop making waves during the merger approval period, you idiots!"
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My Yahoo! 360° Page
rmdir

join:2003-03-13
Chicago, IL

Re: Hmmm...

"There is no impact on the bottom line of the bill."

Did they hire ex Enron accountants to make this evaluation of the financial impact of dropping the fee?

h4x0r3d
Premium
join:2003-04-13
Oxford, MS

Re: Hmmm...

haha

bassthumpa
Premium
join:2000-12-26
Austin, TX
·AT&T U-Verse


1 edit
I guess VZ's attitude is that the total on the bill will be the same as before the USF fee was eliminated. Instead of going to the .gov, they want it for their own pockets.

Some with both companies had to know that they'd catch hell for even trying this.

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My Yahoo! 360° Page

n2jtx

join:2001-01-13
Glen Head, NY
·Optimum Online

Re: Hmmm...

said by bassthumpa See Profile :

I guess VZ's attitude is that the total on the bill will be the same as before the USF fee was eliminated. Instead of going to the .gov, they want it for their own pockets.
Actually it did go to them already. The FUSF money goes to the incumbent who then uses it to offset to cost of providing service (hah gag).

I get a kick out of how it will take BellSouth (BS!) six weeks to implement the "unfee" removal. Something tells me they never had any plans to remove the collection of the FUSF fee and simply renamed it in their billing software.

I suspect Verizon will "see the light" in a few days. They just haven't admitted it yet...
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I support the right to keep and arm bears.

mike1965
Geek4rent

join:2002-09-23
Marion, IL

even Verizon states in the announcement that

"The underlying supplier surcharge helps Verizon to recover the cost of a local telephone line in situations where Verizon does not simultaneously provide both local voice and Internet services"

so people who have land line service should pay for those who have naked DSL?...I think now pass it on to users of naled DSL and realize they are making enough already from those of us who have both
--
Free computer help »geek4rent.us
robie88

join:2003-04-19
New York, NY

Re: Hmmm...

said by mike1965 See Profile :

so people who have land line service should pay for those who have naked DSL?...I think now pass it on to users of naled DSL and realize they are making enough already from those of us who have both
Well, the problem with that is if Verizon does what you want, then they become priced out of the market for their naked DSL by the cable internet providers. Part of the purpose of offering the naked DSL was to give people who have cable internet a reason to switch to Verizon.

Ultimately, the worst possible response is getting one DSL subscriber to be blaming another DSL subscriber for the "increase", though I'm sure your way of thinking would please Verizon to no end.

This isssue is clearly Verizon's fault. They have no business in adopting a 'you're going to pay what you're going to pay' position, regardless of costs, taxes, or whatever. The gov't came up here with a "giveback" to consumers, and Verizon is saying, 'not so fast, we'll take that for ourselves'. It would be my guess that they're not going to wind up getting away with it. In fact, if you call Verizon and tell them you're cancelling your one year agreement with them due to their change in terms, I think they will withdraw their increase quickly.
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rid0617

join:2003-07-20
Greer, SC
Don't that make bunches of sense? They don't want upset customers before the merger takes place. I think you win the cookie.

kapil
The Kapil

join:2000-04-26
Chicago, IL

Speakeasy can lick my salty balls!

I was a loyal Speakeasy customer for years...referred so much business to them that I should have been on their payroll...then I had this tax/fee argument with their executive escalation guy.

He swore up and down, despite being shown proof to the contrary that the many, many bogus fees on my bill were legitimate. In fact, one fellow dslr member even had the fees removed from his bill because he went about it quietly instead of making a public scene like me.

I have since left Speakeasy in protest. True, my $200 won't put them out of business...but it's a matter of principle. I am now happily with Covad, paying more than I was paying Speakeasy...but the price I was quoted is the price I pay...and integrity like that is priceless.

Down with corporate scum like Speakeasy, Verizon and ATT.
MeKuN

join:2004-07-21
Eugene, OR

Re: Speakeasy can lick my salty balls!

Im just confused. Why didnt they just raise rates instead of making a bogus fee. It makes no sense to me at all. They just come off looking like greedy asses instead of just greedy.

insomniac84

join:2002-01-03
Schererville, IN

Re: Speakeasy can lick my salty balls!

Because companies aren't forced to include fees in their advertised price. So they made up the bogus fee to try to make it seem prices aren't going up.
whatthe

join:2003-05-13
Urbandale, IA

Re: Speakeasy can lick my salty balls!

Why are telco's allowed to charge all these bogus fees? I can't think of any other industry that is this bad. I swear a land line bill is 2X the advertised rate. Haven't other sectors figured out how to buy off the politicians?
rip_sketches

join:2002-05-25
Dallas, GA

Re: Speakeasy can lick my salty balls!

The fees aren't/weren't meant to be bogus when they were first implemented.

Take the Universal Service Fund for example, a fee the government imposed on carriers to subsidize communications services in rural areas.

In practice, say in an apartment complex where a mile of copper would serve 100 customers, tacking this fee on was supposed to help offset the cost of running 10 miles of copper just to service one single customer.

The reality today is that the copper is already there yet they continue to charge this fee to DSL customers only to turn around and NOT continue building out their service in the more rural areas as it was meant to be used. They were only using it to pad their bottom lines while it didn't have to be included in the advertised prices.

Just color me suprised at the low amount of responses to this story as this was one of the biggest HOT-Button issues when I first joined up here at DSLR.

cork1958
Cork

join:2000-02-26
Fruitport, MI
·Verizon Online DSL
·Charter Pipeline

said by MeKuN See Profile :

Im just confused. Why didnt they just raise rates instead of making a bogus fee. It makes no sense to me at all. They just come off looking like greedy asses instead of just greedy.
You mean they come off looking like the people they are?!!
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tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
·Hollis Hosting
·Verizon Online DSL
·Fairpoint Communic..

Verizon email about this

Just received an email from Verizon about this issue.

As others have posted I'd rather Verizon been more honest and set DSL price to whatever they needed to be profitable/competitive rather then nickle and dime customers with these bogus fees. I've applauded them in the past for being aggressive rolling out FIOS but this undermines the good will they have generated.

From: Verizon Online [mailto:billing.update3@verizon.net]
Sent: Saturday, August 26, 2006 10:42 AM
To: Valued Verizon Online Member
Subject: Important Information About Your DSL Account

Dear Valued Verizon Online Customer,

Effective August 14, 2006, Verizon Online will stop charging the FUSF (Federal Universal Ser vice Fund) recovery fee. We will stop being assessed the fee by our DSL network suppliers. Therefore, we will no longer be recovering this fee from our customers. The impact of the FUSF fee is as follows: for customers of Verizon Online with service up to 768Kbps, the fee eliminated is $1.25 a month; for customers of Verizon Online with service up to 1.5 Mbps or 3Mbps, the fee eliminated is $2.83 a month (based on current FUSF surcharge amounts). On your bill that includes charges for August 14, 2006 you will see either a partial FUSF Recovery Fee or no FUSF line item at all, depending on your bill cycle.

Starting August 26, 2006, Verizon Online will begin charging a Supplier Surcharge for all new DSL customers, existing customers with a DSL monthly or bundle package, and existing DSL annual plan customers at the time their current annual plan expires. This surcharge is not a government imposed fee or a tax; however, it is intended to help offset costs we incur from our network supplier in providing Verizon Online DSL service. The Supplier Surcharge will initially be set at $1.20 a month for Verizon Online DSL customers with service up to 768Kbps and $2.70 per month for customers with DSL service at higher speeds.

On balance your total bill will remain about the same as it has been or slightly lower.
For more information, see the Announcement in the Help section of Verizon Central, located at »central.verizon.net

We regret the need to add this Supplier Surcharge, but we thank you for choosing high speed Verizon Online DSL. We appreciate and value your business.

Sincerely,

Verizon Online
Broadband Customer Care Team

envoid

join:2002-12-21
Duluth, GA


1 edit

Re: Verizon email about this

said by tschmidt See Profile's email :

This surcharge is not a government imposed fee or a tax; however, it is intended to help offset costs we incur from our network supplier in providing Verizon Online DSL service.
Then doesn't that have to fall under the actual price of the service as it is no longer a Federally imposed fee?? We need to see false advertisement or fraud suits against them and the FTC getting involved about this.

It's like saying I'll sell you a computer, but to get it put together and working will cost an extra $500.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK


1 edit

Corporate scum is alive and well.

What slimey SOB sat around the boardroom table and blatantly decided "hey lets see if we can pass this fee off on stupid consumers"? Do these people not think the Internet exists? These dinosaurs are the same ones who passed off fees back in the unconnected 80/90s when consumers didn't have a collective voice on the internet.

I'm sure they are "in shock" at how fast customers reacted to this fee. Sorry bubs, this isn't the old days where you could keep the fee going for months and months....news travels fast ON YOUR NETWORKS.

--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"
Forums » Bell South Backs Out Bogus Fee


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