Cox Spam Filters Deleting Legit Mail?
Users complain over spam filter issues....
Customers in our Cox forum
are complaining that the company's spam filters are deleting outbound messages with suspect links without informing the sender there's an issue. From a Wichita, Kansas
report submitted by a user: "Cox has been contacted regarding the filtering of individual email on their outgoing SMTP servers, but they have refused to admit doing it. However after extensive tests of their service, it has been demonstrated repeatedly that legitimate personal email messages are being stopped."
Re: The problem with filters is the bad guys work around them
The POINT is, the ISP's job, like that of the mailman, is to deliver all of the mail to all of the people, period, the end. Filtering should be OPT IN, not catch us if you can. And blocking should be fully disclosed by the ISP as to which domains and IP addresses are being blocked, and why.
Just because email has become privatized does not mean that Internet users should accept anything less than the same service that would be delivered by a common carrier like the post office, Fed Ex or UPS. Do they look in your mail and decide what goes through based on the content? Do they block non-terrorist threat mail and packages, willy-nilly based on some techno-retard's mood of the day? Doubtful.
Neither should your ISP, whether a dial-up, a cable operator, a DSL provider, or any other provider.