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story category Earthlink Expands to Erie
Over Time Warner Cable network
(old news - 09:19AM Tuesday Oct 03 2006)
tags: coverage · business · cable
Earthlink expanded its cable broadband footprint this week slightly by offering service via Time Warner Cable in Erie, Pennsylvania, according to a company press release. Customers in Erie can now get 5Mbps service for $29.95 the first six months, after which it's $44.95. We mentioned earlier this week that TWC is bumping standard speeds to 7 & 10Mbps in competitive markets - Erie is one of many markets that doesn't fall under that tag.

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Forums » Earthlink Expands to Erie
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Post a:

Vchat20
Bother me....and DIE

join:2003-09-16
Warren, OH
·Time Warner VOIP
·RoadRunner Cable

Yawn

This is news how? The cable infrastructure was already there. Erie already had access to TWC's HSI before this. Earthlink is nothing more than AOL's current BYOA offerings. Just extra software and services piggybacking on TWC's network.

Next!
--
I reject your reality and substitue my own! -- Adam Savage, Mythbusters
permalink · 2006-10-03 14:11:25 · Reply to this

rj113
Premium
join:2006-09-20
Columbus, OH

Re: Yawn

..."Earthlink is nothing more than AOL's current BYOA offerings. Just extra software and services piggybacking on TWC's network"...

agreed!
permalink · 2006-10-03 14:33:38 · Reply to this
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH
·buckeye cable
·Time Warner VOIP
·1and1

Re: Yawn

3rd that!

Would be nice for Elink to expand their own network to areas instead of using someone elses. I found with Earthlink its actually better to have RoadRunner than them. They have to put you on hold and then call RoadRunner to see if they have any outages effecting them or send a tech out to you which could be a few days or at least a week in some areas.

Also would be nice for them to bring their tech support back to the US so you can actually understand them.
permalink · 2006-10-03 14:36:44 · Reply to this

rj113
Premium
join:2006-09-20
Columbus, OH

Re: Yawn

..."They have to put you on hold and then call RoadRunner"...

I have also heard the exact same thing.
permalink · 2006-10-03 14:41:59 · Reply to this
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH

Re: Yawn

When they refer you back to your local office they have given me the actual number to Tier 2 support and count that as a "local office number".

I gave up and went to RoadRunner.
permalink · 2006-10-03 15:05:35 · Reply to this
boober321

join:2003-07-15
Milwaukee, WI
·ViaTalk
·Earthlink Cable Mo..

Re: Yawn

They actually told me to call TW, who in turn directed me back to Earthlink. After telling the TW rep that was where I had just come from transferred me to RR.... Worst ISP I have had the displeasure of using. They screwed up my inro offer and refused to honor it (TW fixed it for me however), didn't fix their own technical issues and delivers the most span I have ever gotten. Lastly, 2 months after they offered me a 6 months at $29.95 retention rate they have yet to actually charge me that amount. I'm just annoyed I missed the $125 GC offer at Best Buy last week!
permalink · 2006-10-03 22:30:23 · Print · Reply to this
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH
·buckeye cable
·Time Warner VOIP
·1and1

Re: Yawn

Earthlink isn't a bad ISP until it comes to their tech Support. I've never had a problem with billing. Except when I ordered their old 2-Wire routers back when they were free and 2Wire was just becoming known. They were sending me ones that I didn't order and ones that wouldn't work. every time i sent them back in I got billed for them and finally sent me to collections regarding it. I informed them as well they were sent in and what Elink did with them is beyond me and I called each credit reporting company and informed them of this. They took care of it before it even hit my credit report.

Ever since I won't use Earthlink. Although they did send me a letter back about the middle of Sept. saying that their cable Internet maybe available in my area now due to the Time Warner/Comcast/Adelphia changes. I laughed and threw it away.
permalink · 2006-10-03 22:37:06 · Print · Reply to this
Forums » Earthlink Expands to Erie

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