  Kxpuc
join:2004-05-04
Houston, TX | hmm isn't that what contractor's are suppose to do when they don't send a in-house installer to the job? | |
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 |  hopeflickerCapitalism breeds greedPremium
join:2003-04-03
Long Beach, CA
kudos:1 | Re: hmm Here we go agian. 
I expect this thread to reach atleast 120 responses.
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I have an imaginary friend, and his name is God. | |
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| | | | Re: hmm Well, the contractor was just taking a power nap! LOL | |
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| | | | | Re: hmm Power nap Ha Ha funny. No one else got it? | |
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| Reviews:
 ·Insight Communic..
·WOW Internet and..
| it's posts like these that annoy me, I happen to be a contractor (for Insight), and I'll have you know that I have 100% perfect QCs, and my company's QC and trouble call numbers are better than Insight's own employees, our jobs are hard, demanding, and long. You couldn't do it, it's not like we just "flip a switch". | |
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| |  MadMANNPremium
join:2005-08-19
kudos:2 | Re: hmm said by Couch Potato:it's posts like these that annoy me, I happen to be a contractor (for Insight), and I'll have you know that I have 100% perfect QCs, and my company's QC and trouble call numbers are better than Insight's own employees, our jobs are hard, demanding, and long. You couldn't do it, it's not like we just "flip a switch". I agree with you on one hand. But there are just as much of a percentage of lazy contractors as in-house installers no matter where you go. I was a contractor with an excellent QC rating, and my job was hard, demanding, and long. Then a became an in-house tech. My job is still hard, demanding, and long. I just have better benefits, pay, and access to tools. I am also treated way better by my bosses here, but I think that's just because my contracting boss was simply an ass. 
And BTW I absolutely do not and never will believe anyone who says that they have a PERFECT 100% QC rating unless their QC system is very lenient. I have NEVER in my life met a perfect tech, and I have met dozens of them. And even the top techs who received accolades for their accomplishments were not 100% perfect. I would be more apt to believe 92-98% percent, which is excellent. But nobody's perfect. | |
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| |  SlyPremium
join:2004-02-20
Johnson City, TN | Yea, but you're called Couch Potato... how do we know that wasn't YOU sleeping on the couch?  | |
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| | | | | Re: hmm lol, if it was after hours, it could be, hehehe, really, though, that's just once I get home | |
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 Mega DETHIt's All About The Ping
join:2003-08-20
Watertown, WI | whatever This is news? | |
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| | |  tapeloopNot bad at all, really.Premium
join:2004-06-27
Airstrip One
kudos:1 | Re: whatever said by Anonymous_:said by 53059959:no, but its a chance up up my post count ...snip! how did u do that? Um, cut and paste?
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I cannot stand demagoguery. If you disagree with my stance, you're a blithering twit. You're not a twit, are you? | |
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 RaptorNot a Dumptruck
join:2001-10-21
London, ON | Semantics Comcast also said the man was a contractor, not an actual Comcast employee. When will compaines learn, that is NOT an excuse. Whether or not Comcast ran a technician in question through their 'rigorous' training, any individual doing the work for Comcast is a representation of Comcast.
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....where's my fiber? | |
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|  RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | Re: Semantics said by Raptor:Comcast also said the man was a contractor, not an actual Comcast employee. When will compaines learn, that is NOT an excuse. Whether or not Comcast ran a technician in question through their 'rigorous' training, any individual doing the work for Comcast is a representation of Comcast. I was just about to comment on that. Whether he is a Comcast employee or not, customers don't know or care; all they know is that he represents Comcast and is there to do a job. The reputation of Comcast lies in the hands of whoever they send out to do the work, be it a contractor or an actual employee.
But Comcast isn't the only one that has problems with Contractors. I've had my own share of contractors sent out by Adelphia who had no idea what they were doing at my home. One instance the guy knocked on my door to let me know he was going to cut my cable for failure to pay and back payments. After showing him bills, etc it was determined he had the wrong house. Had he not knocked, or had I not been home, my cable would have been disconnected. The contractor could hardly speak English. When an Adelphia employee would come out, the work would be done correctly and in a timely fashion. Besides, some contractors have these crappy old pickup trucks and you often wonder if they are really who they say they are.
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| | phaqu
join:2005-05-26
Marietta, GA | Re: Semantics quote:
The contractor could hardly speak English
Shit like that pisses me off to no end. | |
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| | | RayWPremium
join:2001-09-01
Layton, UT
kudos:1 | Re: Semantics said by phaqu: quote:
The contractor could hardly speak English
.... like that pisses me off to no end. Agreed. But the US, for better or for worse, does not have an 'official' language, unlike many of the countries from whence the aforementioned person may have been fleeing from.
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I am not lost, I find myself every time. | |
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| | | |  RevMortisI Hear Dead SiliconPremium
join:2005-05-10
Saint Paul, MN | Re: Semantics Just goes to show you, "You snooze, You Lose!"
said by RayW:But the US, for better or for worse, does not have an 'official' language... Taken at face value that is a true statement, but it is misleading.
Several states have named an official language.
Most governing institutions in the US have de facto policy to write the official versions of law and statute in English. All publications in other languages are regarded as translations of the official statute (written in English).
»en.wikipedia.org/wiki/Languages_···d_States | |
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| | | | | RayWPremium
join:2001-09-01
Layton, UT
kudos:1 | Re: Semantics Yet in most areas we are still doing bi-lingual government. Just go to say Mexico outside of tourist and foreign enclaves and see how you do insisting on English to get a driver's license or to vote (assuming you changed citizenship).
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I am not lost, I find myself every time. | |
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| | | | | | RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | Re: Semantics said by RayW:Yet in most areas we are still doing bi-lingual government. Just go to say Mexico outside of tourist and foreign enclaves and see how you do insisting on English to get a driver's license or to vote (assuming you changed citizenship). I live in Florida. Florida has an official language, which is English. Therefore, THEY NEED TO LEARN IT. It should be mandatory with a spelling test (on public TV)! No, but seriously, they need to learn it. Hell I speak English, Italian, and Spanish, and because of that I am able to make a complete sentence!
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YourIP.US - Quickly Locate Your IP! | |
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| | | | | | | RayWPremium
join:2001-09-01
Layton, UT
kudos:1 | Re: Semantics If that is true for Florida Rob, then more power to your state but some friends of mine from Florida say different - Spanish and English are required in government offices. I did not check when I was there last week, so I do not know myself.
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I am not lost, I find myself every time. | |
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| | | | | | | | RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | Re: Semanticssaid by RayW:If that is true for Florida Rob, then more power to your state but some friends of mine from Florida say different - Spanish and English are required in government offices. I did not check when I was there last week, so I do not know myself. Yea, you may find that employers prefer bilingual employee, but English really is our official language:
Article II, Section 9:
SECTION 9. English is the official language of Florida.--
(a) English is the official language of the State of Florida.
(b) The legislature shall have the power to enforce this section by appropriate legislation.
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| | | | | | | | |  KevNYCPremium
join:2002-03-31
Seattle, WA | Re: Semantics Err, have you been to Hialeah lately? | |
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| | | | | | | | | RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | Re: Semantics said by KevNYC:Err, have you been to Hialeah lately? Nope. I hang only on Kendall and of course on FIU's UPC. I don't need to go Hialeah.
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| | | | | | | | | KevNYCPremium
join:2002-03-31
Seattle, WA | Re: Semantics Well RayW is pretty much right since lots jobs in Hialeah and most of Miami require you to speak spanish. Been to the DMV, Post Office, even out to buy a cell phone? Most of those stores have their signs and pamphlets written Spanish - it's like they don't recognize that there are people who speak english. Heck, you even get dirty looks from people when they can't speak English and you can't speak their language.
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"I tell people, let's don't fear the future, let's shape it." - George W. Bush | |
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| | | | | | | | | RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | Re: Semantics said by KevNYC:Well RayW is pretty much right since lots jobs in Hialeah and most of Miami require you to speak spanish. Been to the DMV, Post Office, even out to buy a cell phone? Most of those stores have their signs and pamphlets written Spanish - it's like they don't recognize that there are people who speak english. Heck, you even get dirty looks from people when they can't speak English and you can't speak their language. Hmmm.. I know this. I speak Spanish. I don't find a need to travel to Hialeah because everything I need is right here on Kendall.
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YourIP.US - Quickly Locate Your IP! | |
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| | | | | | | | | KevNYCPremium
join:2002-03-31
Seattle, WA | Re: Semantics That's great, but the point I was trying to make was that although the State of Florida may have declared an official language they sure aren't following through or enforcing it (not like they could) - so that point was pretty much moot.
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"I tell people, let's don't fear the future, let's shape it." - George W. Bush | |
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| | | | | | Reviews:
·Bright House
| said by RayW:Yet in most areas we are still doing bi-lingual government. Just go to say Mexico outside of tourist and foreign enclaves and see how you do insisting on English to get a driver's license or to vote (assuming you changed citizenship). Well, I would say English is pretty influential, considering quite a few jobs require knowing it. Did you know, in order to be an airplane pilot, you *MUST* know english. Yeah, it appears when the Wright brothers invented the plane, America standardized commercial air traffic (with air traffic controllers), and as a result, everyone flying has to speak fluent english. In other words, in Brazil, you would speak english to get authorization for landing on their runway. But, this is OT.
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SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. | |
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| | | | comcarp will hire any one
FULL TIME EMPLOYMENT.
MON-SAT, WE MAY BOOK ON SUNDAYS TOO!!!
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AND A LIST OF TOOLS
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4. 3/8” and 1” wood bits.
5. Drywall knife.
6.Cable CUTTERS.
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14.All special tools – toner, crimper e.g.
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18.Safety harness and lanyard.
19.Hard hat.
20. Two safety traffic cones.
WE DO TRAIN!!! | |
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See 9 replies to this post |
| dbonamo
join:2002-12-19
Greenville, SC Reviews:
 ·AT&T DSL Service
| said by Raptor:Comcast also said the man was a contractor, not an actual Comcast employee. When will compaines learn, that is NOT an excuse. Whether or not Comcast ran a technician in question through their 'rigorous' training, any individual doing the work for Comcast is a representation of Comcast. Agreed! Customers do not care if he is a contractor or not, all they know is he is from the company, in this case Comcast! | |
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See 7 replies to this post |
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|  ThrowDemsOutIf you can't convince 'em, confuse 'emPremium
join:2002-03-03
Mullica Hill, NJ
kudos:4 | said by Raptor:Comcast also said the man was a contractor, not an actual Comcast employee. When will compaines learn, that is NOT an excuse. Whether or not Comcast ran a technician in question through their 'rigorous' training, any individual doing the work for Comcast is a representation of Comcast. They made sure the contractor fired him. In the US, getting bad employees is a foregone occurrence. The school systems now turn out uneducated lazy bums more than anything else.
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Join Red Room Forum
BLOG tkjunkmail.blogspot.com
My Web Page | |
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See 11 replies to this post |
| | Sometimes I wonder about news posted here........ The contractor may have been reading news from the front page here. | |
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| | | Re: Sometimes I wonder about news posted here........ Agreed.....
This is news? Someone sleeping? Oh my... i'm sure this happens all the time... does it affect the overall economy or the industry of high speed internet? | |
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| | | | Re: Sometimes I wonder about news posted here........ Gentlemen:
Always eager for our users to submit interesting broadband related stories if the stories being submitted by fellow site-members aren't striking their fancy. | |
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| | | Re: Sleeping on the job.... Without pics/video, this thread is lame..... | |
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| | | | Re: Sleeping on the job....
Yes. Nowadays it isn't worth spit if there are no pictures. Without pictures to back it up, it MUST be a lie | |
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Reviews:
 ·Verizon FiOS
| I work two jobs... one F/T and the other P/T (and that is only when I set the hours). I can't see any reason falling asleep unless the person has a medical condition, is a new father, or is moonlighting (double shifts). There is always the other choice of abusing substances (alcohol,...). So what is it? Comcast overworking the subs?
I know a workaholic that just goes and goes. I've never seen him tired. And he's clean (no drugs, atleast not from testing). But when we visit for party on weekend's, he'll excuse himself and take a 30 minute nap. Then he's back and playing with his kids.
Here comes the ACLU crowd... | |
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1 edit | Not surprising.. This is a representation of the state of capital today; the way business gets conducted in America.
It was maybe 10 years ago when the mantra for companies used to be, first and foremost, about customer service, then providing the best product with that smile. Now, the customer be damned. 
Buy out the politicians, get city/state franchises, buy out the competition, throw on some warrantless wiretaps and further federal collusion which guarantees retention of customers (i.e. profit), and your company is set.
This article is in line with the picture of today's so-called 'service'. It's completely flopped the other way. You're expected to take shoddy service with a smile, so long as the price remains low enough for not to bitch. | |
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 CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | The link..... Anyone else having trouble getting to the link they provided here? | |
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| | | Re: The link..... No sir, it worked fine for me. | |
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| | CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Re: The link..... said by Blackened:No sir, it worked fine for me. Interesting, may have to wait until I get home  | |
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| | | | | Re: The link..... Check your PM's, I sent the contents of the article to you. | |
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| | | | CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Re: The link..... said by Blackened:Check your PM's, I sent the contents of the article to you. Thank you! And another one bites the dust!  | |
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See 10 replies to this post |
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 milnoc
join:2001-03-05
H3B
kudos:1 | Nursery rhyme? It almost sounds like Goldilocks and the Three bears. "Someone was sleeping in my bed, and they're STILL sleeping in my bed!" Except who's the bear in this scenario? | |
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| | It happens... Come on, he probably had a World of Warcraft raid run late and needed to catch up on some sleep.
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YuriLuzr "Master of all, ruler of none." | |
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 viperpa33sWhy Me?Premium
join:2002-12-20
Bradenton, FL | Quick fix It's true we are all human and we all make mistakes, no one is perfect. In this case, he could of taken a nap in his van rather than a customers house. He has a job that deals with the public and he has to deal with that. If he can't then he should look for another job that don't deal with the public.
Even though he is a contractor, he is hired by Comcast to represent Comcast. Comcast can't say that because he is a contractor that there is nothing they can do about it. | |
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| | | Re: Quick fix I believe its the second time we have seen this from comcast. | |
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| | MadMANNPremium
join:2005-08-19
kudos:2 | Re: Quick fix said by brooklynman4:I believe its the second time we have seen this from comcast. Right. This is the second time you've SEEN it from COMCAST. How many other companies all over the world have screw up employees that do NOT make the news? But because it's the nation's largest cable provider, it's a story.
I saw a Verizon tech parked by a cross-connect facility in the country taking a nap once. Didn't make the news. Of course, this was before digital photography was commonplace, so I am probably lying. (see above post)
I also have a friend who works for a construction company. He is the guy who does final walk-throughs with home-buyers. He walked in with a client and they all caught a glimpse of one of the employees with a girl on the kitchen counter of a brand new home. And they weren't just talking if you catch my drift. Didn't make the news. Nobody except my firend, the client, and my friend's boss cared about it.
This is just another sensationlist story about the actions of an employee of a nationally very well-known and successful company. It's no more newsworthy than an Enquirer story of Oprah having a nervous breakdown. | |
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cobo6
join:2002-02-18
Willingboro, NJ | Comcast Napping Free Cable and Internet for a year...like that would happen | |
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| | Comcast While it may be that they can not control thier contractors, this is just one of the many stories that people can give about their contractors. It directly reflects on them as a company. I had 2 years of excuses and bad contractors, at some point you think they would concentrait on fixing that aspect of their company.
Nope they would rather buy up and buy out then fix what they have to make it a good product. Kinda like Microsoft, hurry up and relase we will patch it later. | |
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| | | Re: Comcast
That's not exaqctly so either. After my last run in with them, where it took 2 WEEKS to solve a snow in picture problem, they DID fix the problem and my pictures have been top notch. A lot better that we had been putting up with for years. | |
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| | | It's not just comcast. I have seen and most people probably have seen telephone guys, electric light guys and cable guys sleeping in their trucks. I know some might be on lunch.. These guys in the news are just the ones that got caught. | |
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| |  KfedkaPremium
join:2005-05-06
Spokane, WA | Re: Comcast Bump:P | |
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ebubman
join:2002-01-17
Mechanicsburg, PA
1 edit | say it ain't so! was the sleeping contractor named "roberts"? just wondering... | |
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| | Ha Ha! Not again!
rofl! | |
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 b1gdr3I Blame Your Mother
join:2001-07-28
York, PA | got whut he deserved good thing they fired him
not paid to sleep
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I wasn't born with enough middle fingers. | |
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 WarzauPremium
join:2000-10-26
Naperville, IL
kudos:1 | Sheep People, please it could have been a Serta bed. | |
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|  CableToolPoorly Representing MYSELF.Premium
join:2004-11-12 | Re: Sheep said by Warzau:People, please it could have been a Serta bed. I smell an ENDORSEMENT in teh works!!!!
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CableFAQ.org
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DesdinovaPremium
join:2003-01-26
Gaithersburg, MD
1 edit | Hmmm... I dunno, I think it's time for some new fairy tales like Comcast and the Three Bears:
"...and so Baby Bear went into his bedroom and said, 'Someone's been sleeping in MY bed and he's still there!' whereupon Papa Bear flew into a rage and mauled the sleeping cable tech before phoning up Comcast and cancelling their service. Papa Bear, who needed broadband for his at-home honey distribution service, then called up Verizon and tried to get fios, but it was unavailable in his area. So the next day he and the rest of the critters in the enchanted forest started theit own muni broadband and were instantly sued back into the stone age by every major service provider in the kingdom.
And the stockholders lived happily ever after. The end."
*giggle* | |
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 jamez818please hold during the silence
join:2000-09-18
Sunland, CA | zzzZZZzzzZZZ Wake me up when my download finishes....
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just whiners and complainers... | |
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Sleeping on the job....
