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story category Cox, Qwest, Battle Over...Bee Hives?
Qwest claims Cox techs making switchovers hazardous
(old news - 10:12AM Friday Nov 24 2006)
tags: competition · business · cable · telco · VoIP · Oddities
The Phoenix Ledger reports on a dispute between Qwest and Cox over VoIP customers and...a bee hive? "The bees called the box home because workers from Cox Communications, a local cable provider, did not properly plug a hole in it when they switched customers in the building over to Cox’s phone service," said Mr. Pappas, a public policy chief at Qwest, the local phone company. Qwest insists that there's multiple instances of unsafe or unprofessional installs; Cox techs intentionally take steps to make it harder to switch users back to Qwest.

Related:
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  3. Comcast Gets Investigated While Cox Gets Free Pass
  4. U-Verse Voice Hits Ohio
  5. FCC Bans Some of Verizon's Marketing Tactics
  6. Comcast Unveils New International VoIP Plans
  7. Comcast Says They'll Play Nice With Vonage
  8. Independent VoIP Companies Fade as Cable Takes Over
Forums » Cox, Qwest, Battle Over...Bee Hives?
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Post a:
jsouth
Jsouth

join:2000-12-12
Wichita, KS

So what?

Sounds like sour grapes from quest to me.

Transmaster
Onward Through The Fog

join:2001-06-20
Cheyenne, WY

Re: So what?

agreed, so what. I used to keep bees, a very interesting hobby which, I point out can make you a fair amoung of money if you play your cards right.
--
The older I get the more I prefer the company of my dogs over that of man kind.

Nolatech

@mycingular.net

I believe it. Had the same trouble with techs from Cox in New Orleans. They'd sever the bridge, drop, or whatever telco equipment they could reach to make it a pain for BellSouth techs to swap them back. It's one thing to chop exposed wiring. But when the Cox tech opens up the telco side and severs the protector from the bridge then cuts the telco drop at ground level then it's just plain malicious vandalism.

hurleyp

join:2000-06-20
Ottawa, ON

Bzzz, bzzz....

So that explains the buzzing on my line

snipper_cr

join:2002-01-22
Wheaton, IL
clubs:

Re: Bzzz, bzzz....

Screw that, just give me a mask and a platter and im harvesting some honey!
--
Serenity Day - June 23rd 2006. You Can't Stop the Signal

needforspeed59
Cruise Ship Just Passing Through

join:2001-05-02
Glendale, AZ

Big deal

Qwest is losing phone customers to competition and all they can do is come up with crap like this. All their ads do is slam Cox. FUD (fear, uncertainity and doubt) is all they are good for. Makes you wonder how much hurt Cox is applying.
--
Of all the people I know... you're one of them.
Clever Name
Premium
join:2005-05-06
Davenport, IA

feh

Waaah waaaah waah. Qwest deserves anything they get.

acid343211
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

bzzzz

Qwest are wankers
eldermill

join:2001-07-26
Cambridge, OH

Doesn't surprsie me!

I believe many companies do this sort of thing when they are able. My parents switched from DirecTV to, at the time, Adelphia cable (now Time Warner). The installer that came out not only cut the cable off of their dish and the receiver end he also went into the basement, removed about 25' of cable and took it with him. Guess he didn't want to leave a mess or something. It wasn't a cheap generic cable either. If memory serves I paid about $35.00 for that cable when I initially hooked up the DirecTV. Could have been more. While cutting the cable from the dish he also thought it would be a good idea to loosen the bolts so that it would have to be repointed if they ever decided to go back.

DiscardedVet
Premium
join:2005-04-06
Sturgis, SD


edit:
November 24th, @04:40PM

Re: Doesn't surprsie me!

said by eldermill See Profile :

he also went into the basement, removed about 25' of cable and took it with him........I paid about $35.00 for that cable

It was your bought cable, and you let him take it?

Or you if were not present, you didn't call and raise 35 different kinds of hell?
A tech knows full well cheap cable to expensive cable ....... sounds like he needed 25' of nice cable in HIS house - at your cost.

DV

--
Bush is the Prez....
Think Patriot Act II....
This outspoken dissident....
In jail I'll be soon.
bozobatiste

join:2006-08-02
Port Angeles, WA

QWEST is QWORST

QWORST
"Spirit of Satan"

MikeyLikeys
Welcome to New Ferenginar aka Earth
Premium
join:2005-07-07
Ferenginar

Re: QWEST is QWORST

Qworst "stay away from the light"

This article makes me wanna have a nice big bowl Honey Nut Cheerios for breakfast tomorrow!

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: QWEST is QWORST

said by MikeyLikeys See Profile :

Qworst "stay away from the light"

This article makes me wanna have a nice big bowl Honey Nut Cheerios for breakfast tomorrow!
Seems like theres a consensus on how good qwest(QWORST) is. who in their right mind would want to return to qwest. I like that one tag i've seen on this site "Qwest 'ride the lies'"
--
You can never be too rich, too thin or have too much Bandwidth

azsilvertip
A Wise Old Nerd
Premium
join:2001-11-25
Newport, OR

Children Play Nice

The subject is the message for both qwest and cox and all the other whiners.
--
Promote the radical middle

BOGBS
Set It, And Forget It
Premium
join:2004-05-11
Saco, ME
·RoadRunner Cable
·Vonage
·Great Works Internet


edit:
November 24th, @02:48PM

What about customers?

While this is mostly a PR thing from Qwest, they do have a point. If the customer chooses to switches back to either a CLEC, or Qwest from Cox.. it's often made more difficult. I know this, as TimeWarner used to do this when they initially started offering phone, at least around here. This included cutting phone drops, cropping premise wires too short, and several other things that make for fun when reconnecting to another service, if the customer decides to change to another voice service. This sometimes can result in cost to the customer.
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH
·Time Warner VOIP
·1and1

Re: What about customers?

I changed back to landline after using Digital phone from TWC. After TWC cut the lines coming from the NID of ATT I had to have ATT just come out and hook it back up. It was done a day or two later. Wasn't a "problem" just something they do to connect their digital phone modem up to your entire house; you would do some what the similar thing if you wanted to hook up Vonage or another VoIP to your house; just wouldn't cut the telco cables.

TWC & Comcast and Cox cut the cables to protect their investment in their modem. It has a higher risk of someone plugging that line back in from the Telco by accident and causing the modem to catch fire or what ever it could do with the electric power out of the line. I would do the same thing. Why replace a modem that you don't have to just because someone like Qwest could get pissed off and plug it back in.

reddog6102
Premium
join:2006-02-04
Jeffersonville, IN

Re: What about customers?

here in kentucky the local cable co does similiar destruction of telco property by cutting burried drops at the ground and bellsouth has to go replace the whole line or splice it wich takes even more time.telco interfaces have a test jack in them to make it simple to disconnect inside wiring from telco facilities.it not done every time but when its done they do it with mallicious intent!
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH
·Time Warner VOIP
·1and1

Re: What about customers?

How do you call disabling the NID malicious intent? because its the cable company? Would you rather have this done or be responsible for a Voice Enabled modem that the cable co can charge you $500 for if something goes wrong with it at your house that isn't part of normal wear and tear on it?

Sorry but I pick having the line fully disconnected. TWC Mid-Ohio here used to tell you that they would disconnect the line from the telephone lines before doing anything when they show up. It prolly depends on the tech but at least some tell you. But if you are changing to the Cable Co for their services due to price and features you shouldnt have a problem with this. Even an visit from the LEC can fix this disconnect. Takes 5 minutes to hook back up.
LordBritish

join:2003-08-02
Marina Del Rey, CA

.

BTW, the topic logo is not a Bee, but a wasp:



Forums » Cox, Qwest, Battle Over...Bee Hives?

Thursday, 07-Aug
20:48:29
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