U-Verse Customers Annoyed by IPTV BugsSome considering heading back to cable ( old news - 04:56PM Thursday Dec 14 2006) tags: Video · telco · TVIPTipped by uverseusers  AT&T recently proclaimed that the initial quality control issues that plagued their U-Verse IPTV service had been resolved and that the service was close to a broader launch. As the U-VerseUsers website explores, however, some users are still annoyed with the "general buggyness" of the platform. "The wife has had enough also at my home, she want to go back to [Time Warner Cable] ASAP," says one user. "Going to give it another month, but I'm from what I see come 02/2007 we will be back with TW."It's worth remembering that the software behind AT&T's IPTV service is fueled by Microsoft, who is doing the same service for a number of IPTV vendors worldwide. Microsoft was also crafting software for FiosTV, until Verizon had to step in and finish the code for them after complaining about general bloat and buggyness. While early tech adopters complaining about bugs is like LA residents complaining about traffic, the telco will need to polish up the service quickly if it hopes to meet its launch targets and start gobbling up cable customers. New customers already considering a switch back to cable isn't exactly a great sign -- but we'll assume AT&T will continually clean these bugs up as they get closer to a third market launch. Related:- AT&T: Faster U-Verse Speeds Coming
- Florida U-Verse
- Qwest's Half-Hearted TV Efforts
- Meet The New Qwest Boss
- Embarq To Test TelcoTV
- U-Verse Hits 100,000 Users
- U-Verse Arrives In Columbus
- AT&T Completes Whole Home DVR Upgrade
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 jtel
join:2005-06-28 Bristol, RI
·Cox HSI
| Great Synch Though Remember its not the product you receive that counts its how it is provided. Customers really don't care about low download speeds, box reboots, pixelation and channels disappearing. Customers care that their VDSL2 hardware shows a 25 meg synch or 'significantly higher'.
"Hey Bob hows the game? Well theres no picture today but I've got a great synch here, just great, really getting my monies worth." | |
|  |   N3OGH Will it all be Obama's fault now? Premium join:2003-11-11 Philly burbs
·Verizon Online DSL
| Re: Great Synch Though AT&T is wasting so much money on this all ready obsolete technology.
Sure, FTTx is more expensive up front, but it's cheaper to maintain in the long run.
FTTx is also, in the long run less of a risk. FTTx WORKS. It's time tested proven technology, and the best, fastest way to move voice, video, and data.
Instead, AT&T tries to revive the lost art of alchemy. Trying to turn copper into gold. -- Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy | |
|  |  |  bogey780
join:2004-03-19 Covington, LA | Re: Great Synch Though FTTx? Don't you mean FTTP?
This isn't a bandwidth problem so why are you ranting about it? | |
|  |  |  |   N3OGH Will it all be Obama's fault now? Premium join:2003-11-11 Philly burbs
·Verizon Online DSL
| Re: Great Synch Though said by bogey780 :FTTx? Don't you mean FTTP? This isn't a bandwidth problem so why are you ranting about it? I'm using it because an earlier poster used it.
The "lowercase" x indicates the initial in the acronym is interchangeable with another letter.
Like FTTH is Fiber To The Home, and FTTP Fiber To The Premises. Some people use either term or the other. The earlier poster in this case, instead of choosing one or the other, substituted the lowercase x wherever the P or H would've been....
Some other examples are using the term Tx instead of the entire word "treatment".
I don't think it really applies to the prescription symbol "Rx" (where the x crosses the leg of the R) as I believe that's an abbreviation for the Latin word recipe / take. -- Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy | |
|  |  |  |  |  bogey780
join:2004-03-19 Covington, LA | Re: Great Synch Though Well there's FTTN and FTTC also. AT&T is using FTTN | |
|  |  |  |  nasadude
join:2001-10-05 Rockville, MD
·Comcast
| said by bogey780 :FTTx? Don't you mean FTTP? This isn't a bandwidth problem so why are you ranting about it? yet | |
|  |  |  Biskit
join:2003-02-07 Fenton, MO | FTTx is a time tested proven technology.
Really? Since verizon is the first one to roll this out and recently I might add, how much time are we talking? | |
|  |  |  |   N3OGH Will it all be Obama's fault now? Premium join:2003-11-11 Philly burbs
·Verizon Online DSL
| Re: Great Synch Though Well, fiber optics has been used for years around the globe under ground, under the sea, across continents, and strung on poles.
The technology itself is proven reliable. The fact that it's being strung into a house or a business doesn't change that.
It doesn't matter if Verizon decides to push voice, data, or 1000 channels of prOn over it, fiber has been proven to be the most trouble free and cost effective way to move large amounts of data.
Or, did I miss the latest massive deployment of copper trans oceanic and trans continental lines??? -- Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy | |
|  |  |  |  |   techjoe Premium join:2004-02-20 Worth, IL
·Sprint Mobile Broa..
| Re: Great Synch Though Exactly. FTTx (heh) has been in use for years in various environments. My company has miles upon miles of fiber running to IDF's and such (FTTI?? ). Same theory, in basic principle. The govt has been using fiber for secure high-speed communications for longer, PTP mostly but still. In FTTN it's pretty much PTP and routed over copper or whatever is locally feasable to the final destination...
How much of the innaweb's larger tubes are made of copper these days anyway?
etc etc etc
Fiber has been run through its paces and is a proven technology, no doubt about it. -- www.clanc.cc | |
|  |  |  |   quetwo That VoIP Guy Premium join:2004-09-04 East Lansing, MI
·TDS
| Verizon was not the first to deploy FTTH. Many smaller, independent telephone companies (Vernon Telephone comes to mind first) have been deploying this technology for years. Verizon is just one of the first "Big-Boys" do deploy "Fiber to the customer". | |
|  amungus Premium join:2004-11-26 America clubs:
·Cox HSI
| I still don't get it... Really don't understand why telco's are still going with this approach to the TV market. IPTV can be cool and all, but it's still kind of a mystery to me why they even bother trying to pipe TV through telephone wires. Kind of like pumping gas with a hose the size of a straw.
Sure, it can be done, and I'm sure standard def stuff can look ok, but NTSC broadcast quality television it is not, let alone HD... | |
|  |   Maxo Your tax dollars at work. Premium,VIP join:2002-11-04 Tallahassee, FL clubs: | Re: I still don't get it... Probably because they don't want to take the risks of FTTx. I hope they make it work, because we need more competition ASAP. | |
|  |  |  BosstonesOwn
join:2002-12-15 Everett, MA clubs:
·Comcast Formerly ..
| Re: I still don't get it... said by Maxo :Probably because they don't want to take the risks of FTTx. I hope they make it work, because we need more competition ASAP. Funny part is yes we need competition but, its not really competition when the service is horrible.
I said this before and was attacked by the at&t fans who love their iptv ( more like some one who probably worked for at&t ) and it was the greatest thing since sliced bread.
I had seen these issues in the labs but was told I was wrong.
I just wanna say in the words of the great Nelson Muntz "HAHA".
Their system is not mature enough to deliver on their promises at this point. They should have chosen a different carrier or a hybrid satellite and dsl that would have given them a superior system for VOD and would eliminate the need to carry the iptv content constantly. -- "It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
|  |  |  |  |   Maxo Your tax dollars at work. Premium,VIP join:2002-11-04 Tallahassee, FL clubs:
·Embarq
| Re: Because they can.. said by ninjatutle :I don't get why the people here are such pessimist. I think it's the idea is that those copper wires are only good for voice and broadband, but only broadband to a limit. If you are a company people love to hate (AT&T, MS) no matter what you do people will call it stupid. If you are a company people love to love (Google) even when you mess up or do something evil you are praised. -- "Padre, nobody said war was fun now bowl!" - Sherman T Potter
»www.cafepress.com/maxolasersquad
»maxolasersquad.com/
»maxolasersquad.com/network/ My DSL Network Guide
»myspace.com/mlsquad | |
|  |  |  |   Fatal Vector
join:2005-11-26
| Re: Because they can..
Probably, the large part of it is the frikken Motorola boxes. Motorola has ALLWAYS been slow on their digital cable boxes and it seems this is no different. Then you throw buggy Microsoft crap swiss cheese, screen of death at the least little hiccup software into the mix and you have a prescription for disaster. | |
|  |  bogey780
join:2004-03-19 Covington, LA | Re: I still don't get it... From what I saw of the outages it's a server authentication issue that hit them. Nothing to do with last mile bandwidth. | |
|  |   napilus
join:2006-03-26 Hillsboro, OR | Because they are more concerned with short term profit, rather than long term feasibility, how do they expect to get symetrical 100mbps | |
|   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Who says it's REALLY the software?
Sorry, but I just don't buy it.
I think that if you were to build a car around an old frame using a lot of old engine parts, that shiny new exterior might look good to some...but in reality that car would be one to avoid.
I just cannot help but to feel that their last mile strategy is a huge problem for this company, and one that will just bite them in the a$$..and is already.
WHY..am I so skeptical? Just look around this site at all the haves, and have not's as far as DSL goes. Some, who can get the 6MB that is really a 5.1 MB service in disguise..others who struggle along to get 1MB..and still others who just don't make the grade at all for any level of service.
And despite what some may think, that is not ALWAYS due to distance. It's also due in large part to the QUALITY of those lines.
It's why some had crappy dialup connections, and others..better ones.
It is WHY AT&T's OWN statements are always VERY non committal as far as the speeds you can expect..or even if you REALLY can get it at all.
But STOP RIGHT HERE FOR A MINUTE.
NOW..we are NOT talking about dialup. Nor even DSL.
We are talking about multiple HDTV Streams, HSI..and Voice.
All in one.
Umm..have I REALLY missed something here? Has Rome suddenly been built in a day?
Has that LAST mile really changed ENOUGH to now REALLY allow this wide scale rollout?
I don't think so.
I think..AT&T..is bluffing.
And, I've called them on that bluff.
And soooo..where are we? 15 to 20 markets as promised?
Nope.
1..or maybe just starting 2.
That's all folks.
Of course, some of my detractors will come along and say I'm wrong. And there are customers out there to prove it. And, they're right. But so too are there some people out there who can get the elite tier too of DSL. But how many, considering this companies entire service area..get to say that?
Honestly, to some extent, I feel for AT&T. I think they're in trouble. And they know it. They're getting hammered with losing landlines, having to sell DSL service for less than dialup prices..and now resorting to reselling satellite tv service to try to compete.
And meanwhile, the cable co's are cleaning their clocks.
The cable co's and the likes of Vonage are now becoming the worlds new phone companies. And at prices that are so much less than the telcos have long charged.
I have to go back again to what companies like Verizon and NTT of Japan have done. They've admitted this to themselves and their shareholders. And have realized that the only real answer is a huge, multi billion dollar..it's time to bite the bullet now and do this right..kind of answer.
But, AT&T just still can't seem to do that. That shiny new exterior is being put on the old frame.
Let's just hope..for their sake..that when the car is finished..it isn't DOA and hauled off to the junk yard.
And lastly, why do I care? Because I..like many of you..are in their service territory. Really..they're the only dog we have left in this fight against the now very entrenched cable industry..and namely Comcast in this area.
We have seen what good competition brings in the verizon~cable industry wars.
We in AT&T's area want that too. Because if its not there..the cable co's have no incentive to lower prices and increase service. -- The life you help save just might be your own Team Discovery | |
|  |  Biskit
join:2003-02-07 Fenton, MO | Re: Who says it's REALLY "Some, who can get the 6MB that is really a 5.1 MB service in disguise"
Correct me if I am wrong, but isnt there something called overhead? You wouldnt be able to get the full throughput anyway, would you? | |
|  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Re: Who says it's REALLY Sure, there's such a thing as overhead. But if their lines are really up to the task, why not make it a 6.5MB to 7MB service to allow for that fact and to deliver the customer "as advertised" speeds? -- The life you help save just might be your own Team Discovery | |
|  |   SOLdesign Did I drink a shot of Irrational Whore? Premium join:2002-07-29 Woodland Hills, CA
·RoadRunner Cable
| I can promise you the "death star" is not bluffing Rick... your rambling post certainly contains nothing that would indicate it as such.
Since many of my friends in the television industry have moved to San Antonio and KC to be part of this project, I think its more than a bluff. I seriously doubt they would give up major jobs in major markets all over the country if it was just a bluff.
A huge project with typical development problems? yes.
Bluff? no.
Will it work or not? I have no idea, but a lot of people are going to make a good living trying to make it happen. -- "Hokey religions and ancient weapons are no match for a good blaster at your side, kid." --Han Solo
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|  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Re: Who says it's REALLY Perhaps bluff was the wrong word. Vaporware is probably a better one.
And for the newbies among us..what is vaporware? It's presenting something as being something you basically have already..something that's very soon commercially viable.. something meant to be viewed as being "just around the corner".
Why do it? To make yourself appear as being a contender for service..a real option..something to have people wait for it with the expectation that it will soon be available.
But really, what goes on behind the scenes is a far different story. It's a frantic "trying to make it really become reality" kind of thing.
Really, from virtually day one, I've questioned it's viability. I just have too many problems with the medium in which they hope to transport the service.
I'd have the same problem with you telling me you're planning on running the indy 500 this year..on a dirt road somewhere in rural america.
I think that dirt road in this case is their copper network. I think it's too old..too tired..and simply not up to the task on any kind of a widespread basis.
Ok..so, this year they managed to get something out..to San antonio. Can anyone say..big whoop? One would expect that in their corporate backyard, things would be much more up to snuff...and also filled with a territory of "friends and family" of AT&T.
But, what did they manage to roll out after all that time? A whopping 6MB that really is 5.1MB DSL service in disquise.
Ummmm..am I wrong in saying..didn't they already have that anyway?
And, what else? IPTV service..but remember..it was without the hdtv while that part became the "wait and we'll have that soon" part.
And meanwhile..months..and months have gone by. And the end result just hasn't seemed to materialize.
It wasn't me that said 15 to 20 markets..it was them.
And so..where's the beef? Heck, in this case..it's hard to see any meat at all on that bun.
But, remember what vaporware is. It's ALWAYS going to be.."wait..and you'll see what we can do".
Meanwhile...Verizon just rolls right along. With people having said that was the more difficult, costly strategy..it's them who seem to be getting the results.
And lastly, again..I have to ask..even if at&t succeeds..how successful will it really be? This is NEXT GENERATION Product for them.
Guess what? Comcast with powerboost is already double those speeds.
I think the death star is in trouble. -- The life you help save just might be your own Team Discovery | |
|  |  |  |  |  |  |  |  |  |  |  |  |  |  |   ninjatutle You can keep the "change"
join:2006-01-02 San Ramon, CA | Re: Who says it's REALLY You sure you don't work for the cable co's as a forum troll against telcos? | |
|  |  |  |  |  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Re: Who says it's REALLY Telcos? I think Verizon is doing a great job.
And, AT&T could too if they'd stop screwing around and go with fios as well.
I'd probably even sign up with them and change my name to AT&T Rick. -- The life you help save just might be your own Team Discovery | |
|  |  |  |  |  |  |   SOLdesign Did I drink a shot of Irrational Whore? Premium join:2002-07-29 Woodland Hills, CA | nope, he trolls cable companies too | |
|  |  |  |  |  |  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Re: Who says it's REALLY said by SOLdesign :nope, he trolls cable companies too Or, perhaps I have no affiliation with either of them except as a customer and my opinions are simply just the way I see things as they exist. -- The life you help save just might be your own Team Discovery | |
|  |  |  |  |  |  |  |  |   SOLdesign Did I drink a shot of Irrational Whore? Premium join:2002-07-29 Woodland Hills, CA
·RoadRunner Cable
| Re: Who says it's REALLY said by Rick :said by SOLdesign :nope, he trolls cable companies too Or, perhaps I have no affiliation with either of them except as a customer and my opinions are simply just the way I see things as they exist. I never said any differently... I just pointed out your are an equal opportunity troll... just search your posts and anyone can read your rambles on cable, phone or any other topic you choose -- "Hokey religions and ancient weapons are no match for a good blaster at your side, kid." --Han Solo
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|  |  |  |  |  |  |  |  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Re: Who says it's REALLY said by SOLdesign :said by Rick :said by SOLdesign :nope, he trolls cable companies too Or, perhaps I have no affiliation with either of them except as a customer and my opinions are simply just the way I see things as they exist. I never said any differently... I just pointed out your are an equal opportunity troll... just search your posts and anyone can read your rambles on cable, phone or any other topic you choose judging by your 2201 posts and 1410 visits to this site, it would appear that you've had more than a few things to say yourself on a variety of subjects over the years.
Does that make you a troll as well? -- The life you help save just might be your own Team Discovery | |
|  |  |  |  |  |  |  |  |  |  See 22 replies to this post | |
 |  |  |  |  |  |  |   ninjatutle You can keep the "change"
join:2006-01-02 San Ramon, CA | The lad has too much anger in him. Needs to control his emotions. | |
|  |  |  |  |  |  |  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
| Re: Who says it's REALLY said by ninjatutle :The lad has too much anger in him. Needs to control his emotions. Apparently you have too much AT&T Stock in your portfolio. -- The life you help save just might be your own Team Discovery | |
|  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |   jhrvta
join:2000-04-16 Ventura, CA
edit: December 14th, @11:09PM
| Re: Who says it's REALLY Doesn't AT&T have an employment center in San Ramon?
I lost my PacBell/SBC/AT&T DSL due to poor construction practices while they were "undergrounding" some telephone cable in the neighborhood.
I am not holding my breath anytime soon for "Lightspeed." | |
|  |  |  |  |  |  |  |  |  |   ninjatutle You can keep the "change"
join:2006-01-02 San Ramon, CA | Re: Who says it's REALLY Yes, they have a large building near the City Hall and next to Chevron's HQ. 24 Hour Fitness is also headquartered here. | |
|  |  |  |  |  |  |  |  |  |  |  |  |  |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs: 
edit: December 14th, @06:56PM
| Re: Who says it's REALLY said by biff420 :said by ninjatutle :You sure you don't work for the cable co's as a forum troll against telcos? Snicker.... A look at the handle should be enough to answer that question. If that's the case and our BBR handles are what defines us, does that mean you're this guy? »en.wikipedia.org/wiki/Biff_Tannen
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|  |  |  |  |  amungus Premium join:2004-11-26 America clubs:
·Cox HSI
| "ranting because your job looks like its in jeopardy'
..I doubt that, and I'm not going to stick up for the rambling on that poster's part, but he's got a point. Not entirely on the 'vaporware' part, but on the premises that piping a ton of video through a set of telephone wires is a little bit crazy.
In all seriousness, I'm not opposed to the idea, competition (I'd love to give it a shot if what they offered were better than Cox), or the notion that it is feasible using whatever technology (copper or fiber or both). All I'm saying is that if you're going to wire people up for TV, it better be the best it can be or you'll get a bad response from people.
See, I'm not pro cable or telco, I'm pro quality over quantity. To me, existing broadcast quality analog NTSC television is good stuff, and HDTV is of course awesome (when properly set up of course). If you go playing around with something, that for 50+ years, has worked pretty well, you'd better at least keep it as stable and functional as it was before, or there isn't really any "improvement" or "advance" in it. Also, to me, pixelleated, over compressed MPEG (um, already compressed, so therefore -->re-compressed) is not any better than good old analog being pumped through 6Mhz of space. Sure, MPEG can look great, but it must be handled and broadcast without being messed with too much. A huge misconception with digital technology is that it's "perfect" and "exact" every time, with every generation. That's only true when it's not changed, re-encoded, or otherwise messed with in transit to another medium. While not as blurry or washed out as a 5th generation VHS tape, some cases of re-digitizing things DO get worse than they should be, and that's a step backwards.
Even on analog cable channels, I can tell when content has been re-encoded sometimes because of the jerkiness, random glitches where pixellation occurs, or when colors begin to shift (sometimes all three). Other times, analog broadcasts look PERFECT and smooth, with no color shift...
If ATT wants to compete in the video market, all I hope is that they do it right. I don't even care if they do think it's going to work out through a phone line, I'm sure it is possible... just so long as they do it right.
Other options for their survival in this age of VOIP and cell phones are Fiber, and more Fiber. I really don't know what else they can do on the customer front (I hate the term "consumer" as I do not eat telephone wires or fiber optics or data packtes )... ...perhaps offer everyone a simplified freaking phone plan minus hidden calling card charges, incoherent long distance rules (cheaper OUT of state? what?), and charge a reasonable price that doesn't surprise people when they see their bill.
...Then again, maybe that's why so many people have gone with cell phones, VOIP (Vonage, cableco, or whatever) and are relatively content with their service... | |
|  |  |  |  |  |  See 6 replies to this post | |
 |  |  |  |  jtel
join:2005-06-28 Bristol, RI
·Cox HSI
| "New VRAD boxes are installed along the main road where I live. Its not vaporware. This is in Northern Cali."
You missed my point (not that you were responding to me) in that the customer doesn't care about the tech behind the features. The customer wants the features as promised in a reliable and competitively priced package.
The term VRAD doesn't make any difference, verizons fiber doesn't make a difference, DOCSIS 3.0 specs don't make a difference IF the product doesn't deliver.
The point of this news story posted here is that actual subscribers to U-Verse are getting tired of excuses and don't care about 'IPTV' if it doesn't work.
I'm not in an ATT area but I used to work for them (when every area was an ATT area)back when employees of ATT were referred to as 'bellheads'. The term implied a lack of ingenuity and a fear to go beyond etc. I believe the label came from MCI, Sprint, ROLM, Mitel, etc etc etc.
In reference to U-Verse as soon as any negative talk about their beloved delivery plan is implied bellhead recruits began the techno chant, VRAD, Synch levels, yadda, yadda, yadda.
Just because someone is negative about the u-verse product doesn't mean they are against ATT. I'm rooting for them but believe from my own personal experience and years of fiber splicing, transmission testing, and turning up slc's & remote co's that ATT is really still experimenting and that they will still either build out much closer to the premise or go straight to the premise with fiber. Verizon is biting the bullet after years of posturing about a fiber video product back to the Bell Atlantic days.
The Long Island area with the death match going on between Verizon and Cablevision is a taste of what the customer can expect when two good products go toe to toe. Cox in RI where I'm from bumped their HSI to 15/2 just as FIOS was being rolled out here. In January the tv product will roll out here and Cox will respond again, I benefit.
I hope people in ATT areas can be touched by that type of comp. I just don't believe twisted copper pairs will stand up tall enough to make cable cos upgrade. | |
|  |  |  |  alexintexas
join:2003-01-11 San Antonio, TX clubs:
·Time Warner VOIP
·AT&T Yahoo
·RoadRunner Cable
| and let us not forget there "gawd awful" support!
i to think ATT is in trouble, i have said it and will say it again a company in this day in age that is a "tele" communications company, instead of being "communications" is doomed more so with there o so horrid support. "NEITHER of which this company can provide on a lvl playing field, again due to there lack of vision
att and all other telcos cant keep competing on a non-existent service broadband/cable, when all they have is voice and a limited broadband scheme and losing the only real source of income which is voice and losing thousands every month to other competitors.
i have said it and will say it again FIBER is the way to go, att is pushing a so far unreliable/untested system where the market is demanding more NOW not tomorrow, and that demand is competition with services that half a$$ work with half a$$ support.
not a service where oh we might be able to service your "if" your 3k feet of our "node" and remember you can still have issues if your copper is bad! Also have to add our tech support is renowned "the best", So please stay on hold. that is before you actually get to a human of pushing or talking to a machine for 10 minutes.
most people don't understand "how" it works,,,they "WANT" it to work to fit there lifestyles not when a company feels like providing it. They will simply pick up the phone and "switch" to a competitor that "works" | |
|  |  |  |  |  See 6 replies to this post | |
 |  |  |   techjoe Premium join:2004-02-20 Worth, IL
·Sprint Mobile Broa..
edit: December 14th, @07:43PM
| said by Rick :And lastly, why do I care? Because I..like many of you..are in their service territory. Really..they're the only dog we have left in this fight against the now very entrenched cable industry..and namely Comcast in this area. We have seen what good competition brings in the verizon~cable industry wars. We in AT&T's area want that too. Because if its not there..the cable co's have no incentive to lower prices and increase service. Don't get me wrong -- You raise many valid points. However, consider my situation as an example:
From my front door I can throw a rock and hit AT&T and Comcast serviced property. Literally. And so can at least 100 of my neighbors. But since we don't reside within the fancy borders of any suburb at all, we're hung out to dry. We're on a copper loop that's so bad even a 144kbit IDSL can't clear 90% capacity (cell-wise, don't give me the overhead bs...that's NOT the case) and 56k dialup rarely connects past 40k.
Now, Comcast has a very legit reason against deployment: "We can not get permission". It is private property, and the land owners will not allow Comcast to dig, trench, drill, anything. All underground utilities here too.
AT&T on the other hand has no excuse. We already have a circa before-my-birth pair gain hut, and everybody is wired with copper phone lines, so instead of jumping a line over the road and bringing us on another part of their network, no they just ignore all of the prequals, calls, letters, and general requests. I have around a dozen people interested beyond any doubt in broadband (heck iptv too if that were a reality). I regularlly do prequals from multiple isps, with multiple addresses, names, and telephone numbers within our "broadband black hole". I've lived here two years, and the entire span of the two years I would have to guess my amount of requests that I personally sent are beyond 150. Add in everyone else that I know of, and that's a lot of noise. For something that really can't be all that difficult. From what I can tell from brief chats w/techs and CO locating on phone numbers, we have THREE choices of CO. The one we're on is the oldest, and furthest away...One's across a tollway, and the final is north a mile or so. So overloaded CO can't really be the ultimate case.
And that's my sob story. I really can't find it in me to really have anything but ill wishes for AT&T's IPTV and other "out there" pushes they pursue, until they wake up and finish expanding availability, and during those tasks also begin future-minded capacity deployment. That would not only bring them (slightly) closer to a proper network capable of supporting bandwidth hungry applications (IPTV), but also increase their market share against the oh so evil Comcast (sarcasm).
Each locale can probably give a slightly differing view of the two (or the others not available in my area). I'm also ignoring rural areas from consideration throughout this post. This is just one take, that does seem to be in the minority, however I know there's quite a few of us in the same boat..........
I really don't mean to draw this out so long either but it gets annoying to hear everyone around here beat up on comcast for huge market penetration, however in my case they have actually met with the decision makers a few times over the past few years (counting the previous names for the cable network...AT&T (cable), @Home, etc) in attempts to get it done. AT&T (telco) has no excuse that I've found, other than it not being worthwhile to expand...Sure, the ROI would be a bit of a stretch, but with the triple play offerings looming they could really clean up... -- www.clanc.cc | |
|  |  |   telcom pundit
@pf.com
| Re: Who says it's REALLY I don't mean to be overly realistic here, but the answer is really simple. In an environment where SBC is still digesting AT&T, hoping to absorb BellSouth, still spending loads of money on Cingular, and losing landline customers by the hundreds of thousands every quarter, they made a call that Wall Street was not going to let them go out and spend tens of billions more on FTTH.
Very simple.
Also, they assumed that before too long the Street would realized how pooched they are if they try to compete using a DSL-based solution and would insist they move to fiber, freeing them to go spend the money.
Of course they are also betting that they will be able to cherry pick the most affluent neighborhoods, promising that they will pass some 100s of thousands of lower income homes by 2009 or 2010. Anybody remember Verizon promising to fiber all of Pennsylvania if only they were allowed to provide long distance? Promise them anything, then let the lobbyists go to work.
OK. Enough from me. | |
|  |  |  alexintexas
join:2003-01-11 San Antonio, TX clubs:
·Time Warner VOIP
·AT&T Yahoo
·RoadRunner Cable
| quote: AT&T on the other hand has no excuse. We already have a circa before-my-birth pair gain hut, and everybody is wired with copper phone lines, so instead of jumping a line over the road and bringing us on another part of their network, no they just ignore all of the prequals, calls, letters, and general requests. I have around a dozen people interested beyond any doubt in broadband (heck iptv too if that were a reality).
and another fine/great/excellent example where this company and other telcos lack vision and why they are a failing company | |
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