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story category More Gripes Over Comcast's Invisible Caps
Face a year account termination or cut down 'drastically'
(old news - 01:52PM Friday Jan 12 2007)
tags: bandwidth · cable
Ed Foster discovers that yes, Comcast does have download caps in place, something we've been discussing for years now. Comcast has long argued that it's an insignificant minority of their customers who receive warnings (or subsequent disconnection) for excessive use, though Comcast to this day hasn't clarified exactly what the invisible line is that customers aren't allowed to cross -- making things difficult for customers who've been warned that they'll see a one year account suspension, but don't know how much is too much. While this was once a hot topic, complaints have died down in our Comcast forum over the years, though we still see some annoyed customers from time to time.

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