More Gripes Over Comcast's Invisible CapsFace a year account termination or cut down 'drastically'
(
old news - 01:52PM Friday Jan 12 2007)
tags: bandwidth · cableEd Foster discovers that yes, Comcast
does have download caps in place, something we've been discussing for
years now. Comcast has long argued that it's an insignificant minority of their customers who receive warnings (or subsequent disconnection) for excessive use, though Comcast to this day hasn't clarified exactly what the invisible line is that customers aren't allowed to cross -- making things difficult for customers who've been warned that they'll see a one year account suspension, but don't know how much is too much. While this was once a hot topic, complaints have died down in our
Comcast forum over the years, though we still see some
annoyed customers from time to time.