said by pnh102 :

quote:

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"We have a high regard for Speakeasy's employees, their culture, and their valued relationships with customers and vendors," says Best Buy CFO Darren Jackson.

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Let the firings commence!

said by fiberguy :

I don't know what is more ridiculous...

.. this sale, or the people in this forum who rush to be the first with stupid idiotic comments.

"They're going to fire people".. "I know people who will quit".. "I will drop speak easy"...

Good god Mirna... get over yourselves. You think throwing out a typical generic hate comment that may or may not come true makes you look good now? or will it look better IF in the future what you say comes true.

Very few people here really know what they're talking about and it only shows the level of child like mentality of those that come here and bash something that hasn't even happened yet.

Why would you leave speak easy just because BB purchased them? Why not wait until or unless you see a reason? Maybe the service might even improve or get more competitive in price... after all they aren't the cheapest game in town.

Speak Easy does have good business follow through, but when I've worked when them (as I am a partner) on home installations, they aren't the greatest.. and their speeds have often been less that of the incumbent.

So who knows.. maybe Best Buy will improve the service and the prices might even line up a little better with others.

said by fiberguy :

This.. coming from a group of people who daily cry for something new on an almost hourly basis ... living in the past?

How in the world is anything ever supposed to move forward if everything is boo'd before it's given a chance?

To be honest.. this site has lost it.. let me tell you what BBR used to be.. It used to be a place for people to get help with broadband issues.. finding services, help with problems they have that can't get resolved elsewhere..

today.. BBR is a place where a story is posted, and 5000 people can't wait to jump in and bitch about it.. sounds more like a Jewish wedding more than a discussion forum.. and believe me, I've been to enough Jewish weddings..

Everyone has a right to their opinion.. but really, why not just post a story and turn it into a poll with out comment? The comments are always the same... doesn't matter.

I don't need to base my optimism on anything.. that's ridiculous.

So what exactly IS Best Buy's "existing practices"... ? I live in the city where best buy is head quartered.. they're on every street corner here.

They have a store, the offer a product.. you enter the store, you pick out a product, you buy the product, they may offer you a magazine subscription but people think best buy is trying to infect them with the HIV virus because they are asked a question, you walk out the door.. sometimes checked, you leave. If that is SOOOOOO bad, don't shop there. You have many choices. Where's the conspiracy on THIS corporate mater? Everyone has a bigger plan, after all.

You, and others, may not like my position on things, but just as you have a right to post your view, I do to. (and there are people here that DO agree with me... I hear it all the time) And, just like me, if someone is going to post a message here, it's fair game, just like mine are.

The world is not a popularity contest.. just because there is a greater side here that likes to look for the doom and gloom in life (to them, I say seek prozac) doesn't mean that the side is always right. That's also a good reason why a true democracy is the worst form of government to have.

said by fiberguy :

this site has lost it.. let me tell you what BBR used to be.. It used to be a place for people to get help with broadband issues.. finding services, help with problems they have that can't get resolved elsewhere..

today.. BBR is a place where a story is posted, and 5000 people can't wait to jump in and bitch about it..

said by fiberguy :

let me tell you what BBR used to be..

said by fiberguy :

So what exactly IS Best Buy's "existing practices"... ?

said by fiberguy :

I don't know what is more ridiculous...

.. or the people in this forum who rush to be the first with stupid idiotic comments.

said by bigunk :

I find them to be a great source of business for me. Once they f**k a client who becomes mine, there's no going back. In a weird way, you might say I appreciate them.

said by Camelot One :

Same situation here. Those that don't come to me after GS screws up their systems more, come to me when they see I beat them on price too. I love the geek squad.

said by ender7074 :

Care to elaborate Mr. Grammar Police or are you just a frustrated Geek Squad employee?

said by GilbertMark :

I think it is hilarious when someone calls someone else a dumb$#@!, and can't even spell the word dumb correctly.

said by anony :

This is bad.... who's gonna provide static IPs now?

said by PeterCollins :

Ladies & Gentlemen:

Behold the completed merger - GeekEasy!

said by PeterCollins :

Ladies & Gentlemen:

Behold the completed merger - GeekEasy!

said by exocet_cm :

Is BestBuy still going to promote the consumer level broadband access providers such as AOHell, Earthlink, and other ISPs

said by exocet_cm :

Is BestBuy still going to promote the consumer level broadband access providers such as AOHell, Earthlink, and other ISPs or push their shiny new SpeakEasy?

said by roc5955 :

OMG! What a horrendous move! There goes Speakeasy, down the tubes!

said by LiamJunket :

Not necessarily. The control of Speakeasy comes under the Best Buy for Business unit and not the consumer part of Best Buy...unit deals mostly with small businesses and undoubtedly that unit will try and use Speakeasy to market internet access to these small businesses that the Best Buy business unit deals with.

Of course, Speakeasy's dealings with small individual customers may suffer as a result of the new small business oriented emphasis.

said by CrazyFingers :

That would be Speakeasy's reputation and credibility circling the bowl.

Personally, as long as www.speakeasy.net/speedtest remains intact, it won't break my heart.
Of course, that's probably the first thing on BB's chopping block.

"This speed test service now requires a credit card to proceed. Each speed test is available for the low price of $5.99, or just $35.00 for a 5-pack of tests. You can also sign up for Rewards Points. Would you like a free trial subscription to Entertainment Weekly? Would you like to sign up for a Best Buy credit card? Have you considered an extended warranty on your speed test?..."

said by exocet_cm :

Make sure you take out a Performance Service Plan on the speed test JUST IN CASE it breaks or you don't get your advertised speeds you can return your speed test and wait 6 weeks for it to return from the repair center.

said by bogey780 :

9 times out of 10 BB has given me bad customer service. Their credit service stinks and continually ripped me off. Their salespeople didn't know the basics of the items they were trying to sell me and everytime I needed support it took over an hour of waiting in line.

I spent thousands at Best Buy before they totally destroyed any chance I'd spend any money there. Since then Circuit City has received most of my business.

said by bogey780 :

9 times out of 10 BB has given me bad customer service. Their credit service stinks and continually ripped me off. Their salespeople didn't know the basics of the items they were trying to sell me and everytime I needed support it took over an hour of waiting in line.

I spent thousands at Best Buy before they totally destroyed any chance I'd spend any money there. Since then Circuit City has received most of my business.

said by BabyBear :

Still trying to to find something at a decent price to use Xmas gift cards on.

said by inteller :

you have that problem too? I thought it was just me!

said by inteller :

Best Buy is quickly becoming a one stop shop for all things lame.

The company has long had a consistent and helpful presence in our forums.

said by Karl Bode :

Yes, good point. The decline I think started a while back once Mike Apgar became less involved and guys like Edward Bender left. Still, I was speaking about their presence here in general since 1999....the majority of that time they were highly responsive to customer complaints.