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Speakeasy Bought By....Best Buy?
$97 million shocker of a deal
by Karl Bode 11:15AM Tuesday Mar 27 2007
Speakeasy this morning has announced that the broadband provider has been acquired by electronics retail giant Best Buy for $97 million. Founded in 1994, Speakeasy started in Seattle as an Internet cafe. They made a name for themselves as a national customer-focused and community-friendly broadband provider. Gamers in particular flocked to their service in the late nineties. The company has long had a consistent and helpful presence in our forums.

"Best Buy, like Speakeasy, is known for its high level of customer service," insists Speakeasy CEO Bruce Chatterley in an e-mail to customers. Just so we're straight, this is the same Best Buy recently busted for operating a secret internal Best Buy website used to scam customers out of advertised deals? The same Best Buy that operates the much hated (at least among those who know the difference between SATA and ATA) Geek Squad?

Best Buy is insisting that nothing will change -- though given the philosophical chasm between the two companies we find it hard to believe. "We have a high regard for Speakeasy's employees, their culture, and their valued relationships with customers and vendors," says Best Buy CFO Darren Jackson. "They have a strong customer service-oriented approach, which is an excellent fit with Best Buy's culture and direction."

You can find user reaction in our Speakeasy forum.


102 comments .. click to read

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tiger72
SexaT duorP
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join:2001-03-28
Saint Louis, MO
kudos:1

5 recommendations

reply to fiberguy

Re: Translation

said by fiberguy:

This.. coming from a group of people who daily cry for something new on an almost hourly basis ... living in the past?

How in the world is anything ever supposed to move forward if everything is boo'd before it's given a chance?
You'll see our attitude about VZ moving to GPON is quite different than our attitude about Best Buy. Take the damn blinders off.
To be honest.. this site has lost it.. let me tell you what BBR used to be.. It used to be a place for people to get help with broadband issues.. finding services, help with problems they have that can't get resolved elsewhere..
uhh, this coming from the guy with the 2005 join date? DSLR has always been this way. And i fail to see your connection of the reaction to front-page stories to the quality of support in the forums...
today.. BBR is a place where a story is posted, and 5000 people can't wait to jump in and bitch about it.. sounds more like a Jewish wedding more than a discussion forum.. and believe me, I've been to enough Jewish weddings..
What do you want us to do? Fondle each other's balls? Really now, what's the point of having comments if you don't like to read people's comments?
Everyone has a right to their opinion.. but really, why not just post a story and turn it into a poll with out comment? The comments are always the same... doesn't matter.
That doesn't even make any sense. Have our opinions, but make sure we don't discuss them?
I don't need to base my optimism on anything.. that's ridiculous.
And yet you bitch about our pessimism?
So what exactly IS Best Buy's "existing practices"... ? I live in the city where best buy is head quartered.. they're on every street corner here.
That explains your militant disdain for people who think Best Buy is run by a bunch of idiot 16 year olds.
They have a store, the offer a product.. you enter the store, you pick out a product, you buy the product, they may offer you a magazine subscription but people think best buy is trying to infect them with the HIV virus because they are asked a question, you walk out the door.. sometimes checked, you leave. If that is SOOOOOO bad, don't shop there. You have many choices. Where's the conspiracy on THIS corporate mater? Everyone has a bigger plan, after all.
We don't shop there. At least I don't. But it's a bit different if Best Buy (with their high prices, poor-service, and juvenile staff) buys one of the best rated ISP's in the United States. If Best Buy runs its own business so inefficiently, then a LOGICAL conclusion would be that they'll do the same for their purchased assets.
You, and others, may not like my position on things, but just as you have a right to post your view, I do to. (and there are people here that DO agree with me... I hear it all the time) And, just like me, if someone is going to post a message here, it's fair game, just like mine are.
Let's get something straight. You're the one who came in here bitching about us. NOT VICE VERSA. You're the one who doesn't want to see us complaining about Best Buy. You're the one who is whining about "what this site has become", because people have the gumption to post critical comments in the comments section of news posts.

I could care less what you think about Best Buy. You can like it all you want. But don't go on some high-and-mighty whining spree about how we shouldn't be pessimistic (with reason) and post our opinions, and then go on to post your own opinion.
The world is not a popularity contest.. just because there is a greater side here that likes to look for the doom and gloom in life (to them, I say seek prozac) doesn't mean that the side is always right. That's also a good reason why a true democracy is the worst form of government to have.
So to top it off, you recommend medication, and you proclaim your disdain for democracy?

You're overreacting to a damn news post. Who's the one spouting doom and gloom?
Let's take a look:
said by fiberguy:

this site has lost it.. let me tell you what BBR used to be.. It used to be a place for people to get help with broadband issues.. finding services, help with problems they have that can't get resolved elsewhere..

today.. BBR is a place where a story is posted, and 5000 people can't wait to jump in and bitch about it..
^^ Looks like a heap of doom and gloom to me! ^^
--
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Cato @ Liberty »www.cato-at-liberty.org -|


tapeloop
Not bad at all, really.
Premium
join:2004-06-27
Airstrip One
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2 recommendations

reply to exocet_cm

Re: Do you hear that flushing sound...?

said by exocet_cm:

said by CrazyFingers:
"This speed test service now requires a credit card to proceed. Each speed test is available for the low price of $5.99, or just $35.00 for a 5-pack of tests. You can also sign up for Rewards Points. Would you like a free trial subscription to Entertainment Weekly? Would you like to sign up for a Best Buy credit card? Have you considered an extended warranty on your speed test?..."
Make sure you take out a Performance Service Plan on the speed test JUST IN CASE it breaks or you don't get your advertised speeds you can return your speed test and wait 6 weeks for it to return from the repair center.
You know, I clicked on the speed test link and all that came up was a picture of a jar of pasta sauce.
--
I cannot stand demagoguery. If you disagree with my stance, you're a blithering twit. You're not a twit, are you?


CrazyFingers

join:2003-10-01
Columbia, MO

3 recommendations

That would be Speakeasy's reputation and credibility circling the bowl.

Personally, as long as www.speakeasy.net/speedtest remains intact, it won't break my heart.
Of course, that's probably the first thing on BB's chopping block.

"This speed test service now requires a credit card to proceed. Each speed test is available for the low price of $5.99, or just $35.00 for a 5-pack of tests. You can also sign up for Rewards Points. Would you like a free trial subscription to Entertainment Weekly? Would you like to sign up for a Best Buy credit card? Have you considered an extended warranty on your speed test?..."
--
Burrow owl...burrow owl...