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story category 10,000 AT&T U-Verse Subscribers
Sales up 'dramatically' says AT&T
(old news - 03:05PM Thursday Mar 29 2007)
tags: Video · business · bandwidth · telco · stats
AT&T says sales of their U-Verse VDSL based IPTV service are up "dramatically," according to this Reuters report. The telco, fending off nagging worries that deployment is struggling, says that more than 10,000 users now subscribe. AT&T insists the service should pass (not necessarily serve) 8 million consumers by the end of the year. U-Verse is currently only available in select portions of fifteen U.S. markets. As always, discussion of the service can be found in our U-Verse forum.

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Forums » 10,000 AT&T U-Verse Subscribers
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

They will pass me.. and hit everyone else.

Yeah... when it is available... it will 'pass' my neighborhood. There's VRAD boxes at every neighborhood but mine in Santa Clarita. AT&T and the city could care less. With current DSL issues, I may just end up going cable if AT&T doesn't want to serve me.
bamabrad

join:2006-01-27
Port Orange, FL

2 edits

Just wonder

How's the service-Have they worked out all the bugs yet-Any customer reviews?

justbits
More fiber than ATT can handle
Premium
join:2003-01-08
Chicago, IL

What about the 2004 estimate of 18 million by 2007?

»Project LightSpeed

SBC says they'll deliver fiber broadband, video, and phone services to some 18 million households by the end of 2007.
lvas

join:2001-05-17
Glen Carbon, IL

Re: What about the 2004 estimate of 18 million by 2007?

justbits I guess you can't read. they say they will pass/deliver the service to 18 million households. no where have they ever stated 18 million would subscribe.

justbits
More fiber than ATT can handle
Premium
join:2003-01-08
Chicago, IL

Re: What about the 2004 estimate of 18 million by 2007?

I didn't say anything about 18 million subscribers.

I was referring to the fact that they say they are going to pass 8 million homes by the end of 2007, when their previous estimate was to pass 18 million homes by 2007 in 2004.

Toguro

join:2003-10-23
Ottawa, IL

Re: What about the 2004 estimate of 18 million by 2007?

»AT&T Cuts U-Verse Deployment Goal in Half

ib50MbSoon
Formerly TwoKDialup
Premium
join:2002-06-07
Coloma, MI

Let me get this straight; Antiquated Telephone & Television has ~300,000 employees yet only 10,000 subscribers?

So does this mean that U-Hearse is so bad that even their own troops won't use it?

Or is it just not available on the side of town where their employees live?

Or maybe they redlined it so tight that its only available in the gated communities where their 10,000 VPs live?

Inquiring minds want to know.
--
Meet Bill and Karolyn at www.theslowskys.com
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: What about the 2004 estimate of 18 million by 2007?

It's very VERY possible that they are not making it available to the employees at this time. It's common with providers to hold employees off due to a demand for the service. (Comcast does this often with the new services like DVR and other new stuff until enough customers have it)

HOWEVER, I HARDLY think that 10,000 subscribers is any "demand" for the service.

I just can't get excited about a fragile service which has, strangely enough, rules and restrictions of use.. 1 HD.. X amount of streams.. etc (wow.. phone? restrictions? Come to expect...)

I just don't see Yawn-Verse going too far. They will pick up a few of the walking wounded cable jumpers.. don't think any measurable amount of satellite customers will bail.. I wish Ed all the luck with is weak-verse service so that he gets the best retirement bonus he can from the consumer.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown
Facilityman

join:2005-02-02
Antioch, CA

Re: What about the 2004 estimate of 18 million by 2007?

Actually Comcast does allow testing by employees of new products prior to launch.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: What about the 2004 estimate of 18 million by 2007?

said by Facilityman See Profile :

Actually Comcast does allow testing by employees of new products prior to launch.
Really? You think?! Thanks for setting me straight.

TESTING and HAVING are two different things. Let me expand on your point.. Comcast allows employees to test and when the testing is over they SOMETIMES call the services back such as they did the DVRs in some markets. (The employee could have a DVR for beta test, but when they launched, the DVRs were called back) In this region, employees who tried to get a DVR on their account would find themselves able to keep them, as non-employees.. it was a swift firing.

Thanks for your input though.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown

T1 Rocky

join:2002-11-15
Dallas, TX
·Time Warner Cable

said by fiberguy See Profile :

I just don't see Yawn-Verse going too far. They will pick up a few of the walking wounded cable jumpers.. don't think any measurable amount of satellite customers will bail.. I wish Ed all the luck with is weak-verse service so that he gets the best retirement bonus he can from the consumer.
I couldn't disagree with you more. This product is the future. The problem is that it was promised to be delivered and paid for years ago. Are they expecting "atta boys" for hitting 10,000 users in 2007?!!?!

I'd like to see when they told the government they were going to hit 10,000 users back in 1996 when the government agreed to let them start taxing consumers out the ass in order to fund this upgrade. I thought I read years ago (but I havent been able to find it again since) that the telcos promised to have broadband to the home to 80% of the houses countrywide prior to 2004. But sure AT&T, congratulations on 10,000 customers in 2007. Somebody get a ribbon anmd a gold star.

rovernet
Premium
join:2004-02-11
Richardson, TX

service is great

TV & internet are both great. Great picture quality and great selection of channels, let alone the fact that the internet is speedier than it ever was with my previous ISP.
Anyhows, if and when it's available, give it a try, you'll like it.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

1 edit

Re: service is great

so all pluses, no minuses, eh? you should at least post a minus if you want to make it believable.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

said by rovernet See Profile :

TV & internet are both great. Great picture quality and great selection of channels, let alone the fact that the internet is speedier than it ever was with my previous ISP.
Anyhows, if and when it's available, give it a try, you'll like it.
.. and only 1 HD Channel? And the max speed is 6megs? What is the upload? PPPoE? DHCP?
--
YourIP.US - It's Your IP .. and more!
rr.cx - Personal Site.. coming soon.

texans20
Weapons of Masturbation
Premium
join:2002-09-28
Texas!
clubs:

Re: service is great

said by Rob See Profile :

said by rovernet See Profile :

TV & internet are both great. Great picture quality and great selection of channels, let alone the fact that the internet is speedier than it ever was with my previous ISP.
Anyhows, if and when it's available, give it a try, you'll like it.
.. and only 1 HD Channel? And the max speed is 6megs? What is the upload? PPPoE? DHCP?
According to the webpage upload is 1mbit/sec. Someone told me on here that it is DHCP and not PPPoE. Basically I think it's not a very exciting offer at all, and if they came into my neighborhood I'd stick with Time Warner.

anonone

@af.mil

said by Rob See Profile :

said by rovernet See Profile :

TV & internet are both great. Great picture quality and great selection of channels, let alone the fact that the internet is speedier than it ever was with my previous ISP.
Anyhows, if and when it's available, give it a try, you'll like it.
.. and only 1 HD Channel? And the max speed is 6megs? What is the upload? PPPoE? DHCP?
1 meg upload and they using DHCP, not PPPoE.

Alakar
Facts do not cease to exist when ignored

join:2001-03-23
Milwaukee, WI
Actually 28 HD channels, although I believe it is limited to one HD stream at a time right now.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: service is great

that's what he said.. 1 HD channel/stream, at this time, per home.
alfnoid
Premium,MVM
join:2002-02-18


1 edit
said by Rob See Profile :

.. And the max speed is 6megs? What is the upload? PPPoE? DHCP?
Upload is one megabit like already stated.
Sad thing is the highest speed test I have seen was like 854.

--------------------EDIT--------------------

I've now seen better...
said by Kylan See Profile :


Kylan

join:2000-07-31
Houston, TX

Re: service is great



U-verse customer since February 10th, 2007. The service is pretty good. It's nothing to get SUPER excited for, as once you get the service(s), you realize it's really not above and beyond anything else you've probably used so far. Except now you're dealing with new service bugs and other small issues. I can see why even in places they offer it, why people wouldn't switch over. Nothing ground-breaking or new is being offered.
I don't think most people care HOW their TV signal is delivered. The internet connection is fantastic, but I came from RR Premium (8Mbps/512kbps), so did I kind of downgrade?

Either way, I'm very happy with it and besides a very rough start, it's been good to me, so far. I CAN say to those who want to switch, to remember that you're switching to a service that's in its early stages of infancy (does that make sense? ) so if you come from Satellite/Cable, your TV portion, especially the DVR provided, is gonna feel like you just stepped back a few years and lost all your features.

Agent_haito

join:2002-09-20
Winston Salem, NC

Dumb Question

How does packetloss afftect it, if it ever does? *ducks*

deedeeedee

@pacbell.net

guessing hte longer we wait

the more likely we'll see fiber to the home instead of pair bonding
radougherty

join:1999-07-23
Austin, TX
·RoadRunner Cable

At what cost?

I wonder how much AT&T has spent so far installing all the hardware and infrastructure for 10K users? There's got to be a ton of money sitting in all their beige boxes that aren't generating any revenue.

I know in Austin VRAD's have been sitting there for a year in some places and AT&T's saying service to launch 11/07. I haven't see reports from the Verizon area about having such long delays between the time the fiber gets laid in neighborhoods until service is available.

Alakar
Facts do not cease to exist when ignored

join:2001-03-23
Milwaukee, WI
·AT&T U-Verse

Re: At what cost?

There is more to getting the service out then just laying in the hardware. Ordering, provisioning, billing, and customer service also have to be put in place. The existing telephone systems for this in all the AT&T regions cannot be used for Uverse for various reasons. That means building these systems from the ground up. It takes some time.
--
"Necessity is the plea for every infringement of human freedom; it is the arguments of tyrants; it is the creed of slaves." William Pitt the Younger
radougherty

join:1999-07-23
Austin, TX
·RoadRunner Cable

Re: At what cost?

said by Alakar See Profile :

There is more to getting the service out then just laying in the hardware. Ordering, provisioning, billing, and customer service also have to be put in place. The existing telephone systems for this in all the AT&T regions cannot be used for Uverse for various reasons. That means building these systems from the ground up. It takes some time.
I would have to assume that the ordering/provisioning/billing/customer service issues would have been worked on back during the San Antonio release of the system and would all be in place now for the current rollouts.

As for buildouts on the existing telephone systems how much different can this be then what they've been doing all along for DSL and the prior project Pronto plan, remote terminals that aggrated DSL and voice onto SONET back to the CO? Plus they're still using all the good old copper to the premises. Maybe they should ask Verizon how to do this since their FIOS project appears to be moving much more quickly then AT&T and they need to replace the 'last mile' access to the premises.

Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Aubrey, TX

Re: At what cost?

said by radougherty See Profile :

said by Alakar See Profile :

There is more to getting the service out then just laying in the hardware. Ordering, provisioning, billing, and customer service also have to be put in place. The existing telephone systems for this in all the AT&T regions cannot be used for Uverse for various reasons. That means building these systems from the ground up. It takes some time.
I would have to assume that the ordering/provisioning/billing/customer service issues would have been worked on back during the San Antonio release of the system and would all be in place now for the current rollouts.
Why would you assume that?
--
Corona "No, make no mistake. It's not revenge he's after; it's a reckoning."

Check out the band 1000 Miles From Home
radougherty

join:1999-07-23
Austin, TX
·RoadRunner Cable

Re: At what cost?

said by Corona See Profile :

said by radougherty See Profile :

said by Alakar See Profile :

There is more to getting the service out then just laying in the hardware. Ordering, provisioning, billing, and customer service also have to be put in place. The existing telephone systems for this in all the AT&T regions cannot be used for Uverse for various reasons. That means building these systems from the ground up. It takes some time.
I would have to assume that the ordering/provisioning/billing/customer service issues would have been worked on back during the San Antonio release of the system and would all be in place now for the current rollouts.
Why would you assume that?
Because they've been offering Uverse in San Antonio (launch city) for over 1/2 a year or more and don't you need ordering/provisioning/billing/customer service systems in place before offering a product?

Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Aubrey, TX

Re: At what cost?

said by radougherty See Profile :

Because they've been offering Uverse in San Antonio (launch city) for over 1/2 a year or more and don't you need ordering/provisioning/billing/customer service systems in place before offering a product?
Like many things, it's an evolutionary process. And a very lengthy one at that.
--
Corona "No, make no mistake. It's not revenge he's after; it's a reckoning."

Check out the band 1000 Miles From Home

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

actually then do but it seems they don't let the public know ab out it as far in advance or place the boxes out on the lawn so people can complain that it isnt there yet. There is a lot more behind the scenes than you know. If you like they can play mind games and place them there last second and then launch very soon after, would that apease you more? Actually it doesnt matter what a customer things in this situation, just once the service is in place and the service after that.
--
www.LakeSemaJ.com

Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Aubrey, TX

said by Alakar See Profile :

There is more to getting the service out then just laying in the hardware. Ordering, provisioning, billing, and customer service also have to be put in place. The existing telephone systems for this in all the AT&T regions cannot be used for Uverse for various reasons. That means building these systems from the ground up. It takes some time.
Understatement of the decade.
--
Corona "No, make no mistake. It's not revenge he's after; it's a reckoning."

Check out the band 1000 Miles From Home

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

Re: At what cost?

I think what radoughtery is getting at is verizon had to go about a very similar process albeit even tougher install and they aren't taking forever to roll this stuff out. Why does at&t have to take their time.
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

Re: At what cost?

If they didn't put their vrad boxes out we would never know right? It is all a pr game. ATT should be available very very soon in my area but i would still go verizon fios in a heartbeat if it was offered.
--
www.LakeSemaJ.com

TelcosSuck

@comcast.net

Yeah I bet the telephone unions can't wait to get their people in those call centers all sitting around doing jack. Agents talking all day long to family, boyfriends, girlfriends, anyone except the customers.
I never saw soooo much cash wasted until I was a contractor at SBC. Electrical Union has to plug in that computer. No wait can't plug in that network cable... Network union has to do that. Why should we work today when we can goof around on the phones all day. Geesh.

Oh yeah lets not forget how you screwed good engineers during the big layoffs in the 90's.
No thanks.

I'll spend my cash for TV, Internet, and PHONE someplace else! Price is not everything if the company you get your services thru treats you and their workers like worthless trash.
patcat88

join:2002-04-05
Jamaica, NY

said by Alakar See Profile :

There is more to getting the service out then just laying in the hardware. Ordering, provisioning, billing, and customer service also have to be put in place. The existing telephone systems for this in all the AT&T regions cannot be used for Uverse for various reasons. That means building these systems from the ground up. It takes some time.
You mean the fact that customer databases havent been updated since the ATT 1984 divesture? And our DSL systems still have pre-SBC components and tons of chunks of the pre-SBC telcos/logos/web pages in them? And the IP transit backbones of the baby bells havent been merged yet?

ctceo
Premium
join:2001-04-26
South Bend, IN
clubs:
·magicjack.com
·AT&T U-Verse
·Comcast
·AT&T Midwest
·HughesNet Satellit..

Except Me

woo hoo. According to a recent survey they could add as many as another 35k to those numbers if they'd start the service up in and around South Bend, IN alone. Surrounding cities have shown promising survey data for u-Verse in light of the monopoly that Comcast has on 10's of thousands of home subscribers who already have At&t for Phone, and DSL service.

Why are they not jumping on it? Who knows, the systems are there, and have been for well over a year now.
ashworth

join:2001-10-06
Pittsburgh, PA
·Verizon Online DSL

You're kidding right ?

10,000 subs seems like a joke to me....how long have they been at it ? 8-10 markets with only 10,000 customers is not very impressive.... FiOS in PA/DE is over 15,000 with just about 10-12% of the total area served..... ATT is going to have to do a little better. A better word would be pathetic.
jtel

join:2005-06-28
Bristol, RI

Re: You're kidding right ?

A month ago they were doubling new orders everyday.

What happened to that?
cwh

join:2006-05-14
San Antonio, TX

Re: You're kidding right ?

said by jtel See Profile :

A month ago they were doubling new orders everyday.

What happened to that?
I think someone misspoke on that as doubling everyday is just not sustainable. However, another report said they are adding more than 1000 customers a week now and I am sure it will only grow from there.
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