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Valve's Steam Service Hacked?
No confirmation from VALVe yet....
by Karl Bode Thursday 19-Apr-2007 tags: business · gaming · security
Valve's broadband game distribution system Steam has been hacked, reports Daily Tech. According to this post (with screenshots) at an "anti-Steam website," a user bypassed Valve's security system and accessed a wide variety of data, including VALVe's financial records and customer credit card data. The user, who calls himself "Maddox," seems to think he's bribing Valve in order to get the Steam service improved. The Register contacted Maddox, who has this to say:
"I just came across the login details when I was browsing some stuff. The access to their whole customer database was more like luck, but still a hack because the login details are inside some files. They changed the logins now and made it not possible anymore to get the details from the files. The [credit card] details itself are stored in a MySQL database where I still have access to."

"It is just to show how lax they are with their security. I want a full excuse from Valve on their site that they did NOT inform anyone about this. I've got several e-mails from cafe owners and they said Valve hasn't even said shit to them...so you can see how they [treat] their customers."
VALVe has yet to publicly comment, but Steam forum regulars say threads discussing the hack are being deleted from the Steam forums. The company has told users it's investigating. California Senate Bill 1386 requires that credit card holders be informed of any breach.

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brianiscool

join:2000-08-16
40303
kudos:1

1 edit

bah

My credit card! Well, I hope this is made up don't want to spend the day getting a new credit card.

brianisnotcool

@verizon.net

Re: bah

I think he only got the cc info for the cyber cafe accounts. Unless you have a cyber cafe you are probably fine.

Krytor
Reminiscing The Future
Premium
join:2001-07-07
Indianapolis, IN

Re: bah

In the Steam forums I found a forum mod reply to someone with an account question. According to the mod, Steam only keeps the last four CC digits. I imagine accounts with reoccurring payments would be different. (Cyber cafe owners?)
devicenull
Premium
join:2002-12-01
New Brunswick, NJ

Re: bah

Valve forum moderators largely don't have a clue what they are talking about..

In this case, they are definitely wrong though.

someguyinca

@verizon.net

Re: bah

You, Ive seen you before. Are you that sourceforts developer?

BIGMIKE
Premium
join:2002-06-07
Westminster, CA
Bank of America on line Banking temporary credit card numbers, with expiration dates.
--
Type "miserable failure" in Google

yock
TFTC
Premium
join:2000-11-21
Miamisburg, OH
kudos:3

Sure Sounds Like BS

Some random user finds critical Steam "login" information in a file? What file? Where did he login? Steam? Is he asserting that Valve's customer data is accessible from the internet simply with a certain set of Steam login credentials?

I'll believe it when I see it.
--
Laughter is the closest distance between two people. --Victor Borge
"The opposite of war isn't peace, it's creation."
ElJay

join:2004-03-17

Re: Sure Sounds Like BS

I agree. I think this guy is just looking for some attention and to slime Valve in the process.

"I was browsing some stuff, came across this, found some files." Yeah, that's the ticket!

FiL
Premium
join:2005-08-16
Silver Spring, MD
Wait, wait, wait.

You mean to tell me that it's NOT possible to "hack" into database servers where this kind of info gets stored? As if Microsoft and the friggin' GOVERNMENT don't ever get their information stolen through "hacking"?

This is very possible. Did this guy get any infomation on customers? Maybe, maybe not. But you can't possibly be like "he hacked into a secure system from his home? Yea Right!"

Attempts like that happend everyday.

yock
TFTC
Premium
join:2000-11-21
Miamisburg, OH
kudos:3

Re: Sure Sounds Like BS

Don't be silly, of course it's possible. This just sounds like a load of BS to me. Read this post, the poster there echos my feelings about the situation exactly.
--
Laughter is the closest distance between two people. --Victor Borge
"The opposite of war isn't peace, it's creation."
xbbdc

join:2005-06-30
Hollywood, FL

maddoxx

he is not a random user, he's been hacking valve since steam came out. he's cracked it in almost every way possible. this is by no means a "random user" at all.

sitrix

join:2002-04-15
Tacoma, WA

Re: maddoxx

Yup, Maddox is quite well known in that area and cracked Steam in many ways.... He has the knowledge and his target was Valve for many years... Don't think of him as some "random user".

Still, have to keep in mind that at least Maddox tries to inform Valve about their security holes, while many other hackers will simply silently get what they want and cash in. Most of the time company wouldn't even know that breaking occurred, only later in time their customers will start finding "extra" charges on their CC's.

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4
said by xbbdc:

he is not a random user, he's been hacking valve since steam came out. he's cracked it in almost every way possible. this is by no means a "random user" at all.
So, he is some scum hacker. I hope they track him down and throw him in prison.
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Uhawl
-- watching --
Premium
join:2000-10-21
Asylum

Re: maddoxx

said by ThrowDemsOut:

said by xbbdc:

he is not a random user, he's been hacking valve since steam came out. he's cracked it in almost every way possible. this is by no means a "random user" at all.
So, he is some scum hacker. I hope they track him down and throw him in prison.
Well, I hope Valve takes the time to improve their product and thank Maddox for his efforts in "external quality control."

gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA
The bill SB 1386
would permit the notifications required by its provisions to be
delayed if a law enforcement agency determines that it would impede a
criminal investigation.

Looks like they are going for maddox.
--
The will of the people is the best law. -Ulysses S Grant

cableties
Premium
join:2005-01-27

Fool Steam Ahead!

Saw this one coming. Love HalfLife series but the method of pusher has always left a bad taste.

Internet extortion!

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1
Reviews:
·T-Mobile US
·AT&T DSL Service

Re: Fool Steam Ahead!

said by cableties:

Saw this one coming. Love HalfLife series but the method of pusher has always left a bad taste.

Internet extortion!
Care to explain how Steam = extortion?
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guhuna
R.I.P Mike
Premium
join:2001-03-31
Antioch, CA

Website.

Here is his website if anyone cares.
»emp.damage-web.net/

Ima

join:2003-10-23
Little Rock, AR

Re: Website.

Maddox has been hacking Steam since it's initial release years back. You'd have thought Valve would've learned a thing or two about security after their source code for Half-Life 2 was stolen.

But apparantly that's all wishful thinking.. they're as vulnerable as ever.
comp
Premium
join:2001-08-16
Cranberry Twp, PA

Re: Website.

some how i dont buy this. Also i didnt even know steam stored credit card data
GR_Alchemist

join:2007-02-12

Re: Website.

I would guess this is from their cyber cafe program. Only thing they have that has recurring payments. Either way seems very odd to have CC info in a plain text database but ..yea.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1
Reviews:
·T-Mobile US
·AT&T DSL Service
said by Ima:

Maddox has been hacking Steam since it's initial release years back.
the client, not the database...
--
|- The LP »www.lp.org/issues/issues.shtml -|
|-
Cato @ Liberty »www.cato-at-liberty.org -|

fegul
Premium
join:2004-08-23
united state
Yeah I remember him back in the Emporio release days.
--
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trey_w

join:2002-07-03
Plano, TX

PCI Compliance?

Can you say PCI compliance or lack of.... I believe they are required to notify customers.
comp
Premium
join:2001-08-16
Cranberry Twp, PA

Re: PCI Compliance?

Which is why i think this might be BS
Derfel

join:2004-06-06
Winnipeg, MB
Should notify does not mean will notify... if they think they can handle it "in-house", then maybe they'd prefer it stay quiet. Personally, I'm contacting Steam now to tell them to delete my credit card info post haste.
Apollo729

join:2006-08-28
Avis, PA

Re: PCI Compliance?

said by Derfel:

Should notify does not mean will notify... if they think they can handle it "in-house", then maybe they'd prefer it stay quiet. Personally, I'm contacting Steam now to tell them to delete my credit card info post haste.
What good would that do? If he downloaded the DB w/ your data in days ago, removing said data now would do what?

If anything you should cancel the card and get a replacement.
--
Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety.
Benjamin Franklin, Historical Review of Pennsylvania, 1759
arck1969

join:2006-11-27
Apple Valley, CA

Hacked

I can not believe no one is bitching about the guy that hacked the system. I guess it is alright to hack into a system.
MADx

join:2005-05-25
Richmond, IN
Reviews:
·Comcast

1 edit

Re: Hacked

I still don't see how hacking into a system proves anything other than bragging rights for the hacker. So, the company being hack gets bad PR and embarrass, but it doesn't necessarily prove that hacking can cause a company to improve security, and if it does than the hacker will hack again and again tell this behavior is dealt with by law.

envoid

join:2002-12-21
Duluth, GA

Re: Hacked

hacking helps to some extent, depending on the hacker that finds the holes. a decent hacker that tells the company and does not sell the valuable data found or the route to obtain the access is good for the users and the company.

CPUYODA

join:2003-01-25
Johnson City, TN
Reviews:
·Comcast
I've avoided HL2 for this very reason,in fact....I was in the first batch of "purges" for no reason....they reinstated me...and I got my money back.....and closed my account.

But seriously,hackers are a needed asset for security IMHO,just not the extorsionist kind
tomj1226

join:2002-02-20
Allentown, PA

haha thats funny

That's great, that's hilarious. I hope this is the death sentence to this crapware they've been pushing. If you used it, and game them your credit card info, well........sucks to be you.
ElJay

join:2004-03-17

Re: haha thats funny

What's "crapware" about it? Steam is about the most lenient content protection system I'm aware of. It beats the heck out of annoying activation schemes that Microsoft has latched onto or CD-ROM copy protection BS.

mrchris
Out and around
Premium
join:2002-10-01
North Babylon, NY
I paid with cash in the store in Dec '04 so no worries for me..
Slow56kDeath

join:2006-07-12
Pegram, TN

I posted the story on their forums, and was banned for it..

I posted this story on their forum this morning. It was deleted within 3 minutes. So I posted it again. Again it was deleted.

I posted it every time it was deleted, until after about 15 minutes a page came up saying I was banned for 24 hours.

Ooooh...Mommy the bad people at Valve banned me for a day!!


You would think they would actually want to keep their customers informed about what was happening.

Now, they are rapidly becoming a laughingstock....as they think that by deleting the story from their forums, the users will somehow never know about it.

Crazy....
Eek2121
Lovin Verizon FIOS

join:2002-10-12
Newton, NJ
Reviews:
·Service Electric..

Some questions

Okay, assuming this is true (I actually read about it yesterday) I have some questions for valve.

1) Why in the HELL is credit card information stored on the same system as the hosting for steam?
2) Why is financial information for valve stored on that same system?
3) Why aren't user logins restricted by host, etc.

When i design secure payment systems, credit card information is NEVER kept on a system serving web pages of any sort. It is also heavily encrypted and no incoming connections are allowed, save a 'safe list' of hosts via SSH on a non standard port. Further more, i never store credit card information unless i absolutely need to.

Mchart
First There.

join:2004-01-21
Gurnee, IL

Well at least..

The hackers site is now dead from being slashdotted/dugg.

mrchris
Out and around
Premium
join:2002-10-01
North Babylon, NY

Re: Well at least..

Still works for me.

Mchart
First There.

join:2004-01-21
Gurnee, IL

Re: Well at least..

said by mrchris:

Still works for me.
Only works for me if I wait forever, and the majority of the time it will return with a SQL error. Only worked twice after refreshing and waiting about a billion times.
moe300

join:2001-06-30
Iowa City, IA

Post deletions on steam forums...

I find it funny that they are deleting posts about the hack on the steam forums so quickly. They sure as hell don't ever read the hl2dm forums for all the bugs and gameplay problems we report.... Ironic

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