What's a Bandwidth Hog To Do? Disconnected Comcast customers mull their options Tuesday May 01 2007 11:02 EDT Yet another user in our forums has bumped into Comcast's invisible monthly download limit -- something that has only recently seen national attention (Boston Globe, PC Magazine) despite being a hot conversation topic here for years (much to the chagrin of resident Comcast fanboys). The former Adelphia customer lives in a college town with a network that's likely saturated, and insists he was busted by the company for downloading more than 160GB in one month. The thread explores possible actions users can take if they feel they've been unfairly targeted by Comcast as a "bandwidth hog." One poster says a disconnected user was able to get his service restored by filing a complaint with the FCC, noting that Comcast's action effectively terminated his VoIP 911 service -- something we'd not seen before. |
 FFH5
Premium Member
join:2002-03-03
Tavistock NJ
2 recommendations |
FFH5
Premium Member
2007-May-1 10:09 am
Comcast failing is after they notify Bandwidth HogWhere Comcast is falling down here is AFTER they notify the user they are a bandwidth hog. They have a severely understaffed abuse department that has no time at all to work with the customer on reducing usage. They give no guidance on how much they need to cutback.
If they don't want to solve the problem thru people to people dialog, then they really need special cable modem throttling configs that will automatically progressively reduce speeds for users exceeding limits. | |  gatorkramNeed for Speed
Premium Member
join:2002-07-22
Winterville, NC
2 recommendations |
more BSSounds like more BS to me. There should be no fine line TOS/AUP agreements in language only a lawyer might be able to understand. They should have to run information spots on TV, along side their ads, telling you what limits they expect people to comply with. Every ISP that has commercials touting video and music downloads, should have to say what the limits are. It should be in plain English, and understandable by a 5yr old what is expected of you.
They shouldn't be able to impose limits at all. The only reason they get away with this crap in the first place, is because we have no other choice. There should be laws to protect we the consumer, not the fat cat companies.
I still don't understand why some people think it's just fine for an ISP to have crazy AUP/TOS limits in the first place. Everyone likes to say, well, it's their network. The hell it is. We paid for the damn thing, didn't we? Who else did? It's OUR network. If we weren't here paying for it, and using it, IT WOULDN'T BE HERE.
Wake up people, and demand fair treatment. | |
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