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story category Qwest Accuses Comcast of VoIP Blockade
Comcast: just a rare technical glitch...
(old news - 10:34AM Tuesday Jun 19 2007)
tags: competition · business · VoIP
Qwest has accused Comcast of blocking their VoIP customers in Washington and Oregon from accessing Qwest customer service, in turn blocking them from signing up for landline service (assuming they actually wanted to do that):
"Two Vancouver residents and one Portlander were unable to reach Qwest operators using their Comcast phones, according to Qwest. Qwest said its technicians confirmed the customers' stories."
Comcast denies the charge, saying such occurrances were "rare technical issues" affecting less than 1 percent of all customers.

Related:
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  2. Verizon Lobbyist Tom Tauke Pretends Up Is Down
  3. Comcast Unveils New International VoIP Plans
  4. Comcast Says They'll Play Nice With Vonage
  5. Independent VoIP Companies Fade as Cable Takes Over
  6. Vonage Picks Ex-AT&T Exec As New CEO
  7. AT&T Cooking Up New VoIP Product
  8. Cell Phones VoIP Crashes Wireless Industry Party
Forums » Qwest Accuses Comcast of VoIP Blockade
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Post a:
moonpuppy

join:2000-08-21
Glen Burnie, MD

If it only affects 1% of customers.......

.....then it is not really a problem.
Cyber2lz

join:2001-11-15
Odessa, FL

Qwest

knows this exact percentage how????

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Comcast

knows this exact percentage how????

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

the 1% is

the percent of individuals that want to move to Qwest from Comcast. so, yes, it is kind of a problem.
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA

"rare technical issues"

quote:
Comcast denies the charge, and said such occurrances were "rare technical issues"

As in Comcast rarely gets cought!
viperlmw
Premium
join:2005-01-25
·Qwest.net

Re: "rare technical issues"

said by b10010011 See Profile :

quote:
Comcast denies the charge, and said such occurrances were "rare technical issues"

As in Comcast rarely gets cought!


LOL!!!!!


FastiBook

join:2003-01-08
Newtown, PA
Word. They muss up the fonez all teh time. Mischievous ruffians!
lesopp

join:2001-06-27
Land O Lakes, FL

Net Neutrality Now!

Yet another example of the need for net neutrality.

dmeyer

join:2002-08-14
Avon, IN

Re: Net Neutrality Now!

More like the need for stricter anti-trust laws. Real penalties for corporations who abuse their power. Nothing to do with Net Neutrality...
myokitis

join:2004-06-19
Alexandria, VA
Uh, this issue has to do with blocking non-internet voice traffic. The internet has nothing to do with this.

pokesph
It Is Almost Fast

join:2001-06-25
Sacramento, CA
clubs:
·Comcast

"rare technical issues"

quote:
Comcast denies the charge, saying such occurrances were "rare technical issues" affecting less than 1 percent of all customers.
As in the 1% or so Comcast customers who tried to call Qwest this week.

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast

Problem has been gone for a week

Comcast says it had a routing problem in a switch that has been corrected.
»www.spokesmanreview.com/business···D=195450
Sasha Richardson, a Qwest spokeswoman in Seattle, said the problem started in late May and apparently ended last week after officials from the two companies talked by phone.

Puyallup-based Comcast spokesman Walt Neary said Monday that Comcast is not blocking its phone customers from calling Qwest. He said the company, the largest cable provider in the United States, believes the problem stems from "technical routing" among service providers in Oregon and Washington.

In an interview, Grant said she was asked by friends who work at Qwest to dial the number, (800) 244-1111, a few weeks ago.

"It was an instant busy signal. Usually a busy signal starts with a pause. This was instantly a busy signal," Grant said.

After contacting her friends, a Qwest representative called Grant and asked her to call the 800 number again Friday. Her call went through, Grant said.
Sounds like when Qwest contacted Comcast, the problem was promptly fixed. Looks like Qwest is just trying to get some free publicity to me.
--
--
Internet News
My BLOG
My Web Page
remusrm

join:2003-04-07
Northridge, CA

re

what idiots... this is a good case of net neutrality... how stupid and hypocritical these telcos are...

RIRWIN1983

join:2005-08-30
Columbus, OH

Re: re

um it was actualy a cable company: Comcast that was causing the issues, Not Quest.

telcolackey
The Truth? You can't handle the truth

join:2007-04-06
Death Valley, CA

conspiracy theorists

Sounds like a simple technical issue that is being blown out of proportion by net-neutrality conspiracy theorists and Qwest just trying to generate press as they bleed customers.
Ahrenl

join:2004-10-26
North Andover, MA

Re: conspiracy theorists

...or the abundant net-neutrality moron's that don't actually understand what net-neutrality is.

RockyBB
Premium
join:2005-01-31
Castle Rock, CO
I want to know where was Brian Roberts on November 22, 1963?
Cogdis

join:2007-03-26
Floral Park, NY

Re: conspiracy theorists

LOL

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:

Anyone think of the "Dress Room Malfunction"

I sure did
goddan

join:2001-01-15
Quaker Hill, CT

Which is it?

Comcast is either:

1. Malevolent (Qwest's claim)
2. Incompetent (Comcast's claim)

Based on Comcast's reputation, I'll go along with #2.

The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:

Then Again...

Considering how many times I have had Qwest drop or loose my call, endless loops between Business and Residential I would not be surprised if Qwest was at fault.

hitachi369
Embrace Your Rights
Premium
join:2001-10-03
Grand Rapids, MI
clubs:

Less Than 1%? That's so insignificant

Reminds me of that less than 1% that comcast will boot for using too much of there service. Maybe it isn't comcast fault, it must be the user. After all if they weren't abusing comcasts service trying to go to another voip provider this wouldn't of happened. Maybe comcast is just testing the waters... wont be long before they reroute all traffic from vonage to Comcast.
--
STOP THE NSA WIRETAPS


They who would give up an essential liberty for temporary security, deserve neither liberty or security
~Benjamin Franklin

CUBS_FAN
Fu - Ku - Do - Me

join:2005-04-28
Chicago, IL
·Comcast
·Vonage

I am not surprised!

I have Vonage and every Friday night I get super slow service. So slow that I can't make a phone call.(500ms pings to Comcast.net). I wouldn't be surprised if Comcast is doing it on purpose. So many times I have called and complained about this issue, and it still occurs.

RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL

Re: I am not surprised!

Actually, that's just their normal Comcastic! service.
--
Toolmaster of La Grange.
flushls

join:2004-11-02
Joyce, WA

Qwest is for TROLLS!!

Yes I said it so there Qwest sux.

Healbot
Premium
join:2003-07-16
Vancouver, WA

Re: Qwest is for TROLLS!!

said by flushls See Profile :

Yes I said it so there Qwest sux.
^

ehurtley

join:2001-11-24
Portland, OR

I wasn't affected

My home phone service is provided by Packet 8 VOIP over Comcast. I haven't had any interruptions, including calling Qwest. (My business line is Qwest, so I have occasional need to call Qwest about it from home.)

batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ
clubs:

Sp you have VoIP.

I shed a tear, a tear from laughing so hard i pissed my pants.
Forums » Qwest Accuses Comcast of VoIP Blockade


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