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story category PC World's Top ISPs
FiOS tops, Charter bottoms
(old news - 12:16PM Wednesday Jun 20 2007)
tags: competition · business · stats
PC World has released the results of their annual user survey of the best and worst ISPs. Verizon FiOS comes out on top of their list (though Verizon DSL is ranked average), followed closely by Cox and Cablevision's Optimum Online. Last place, unsurprisingly, goes to Charter, with plenty of providers demonstrating a strong capacity for mediocrity. The magazine offers their user opinions on everything from speed and connection consistency to whether or not they like to bundle.

Related:
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  3. Internet Video Still Just a Baby
  4. Game Consoles Lead The Internet Video Revolution
  5. Higher Prices, Recession Can't Stop Broadband Growth
  6. 5 Signs Our Broadband Plan May Already Be In Trouble
  7. A Milder Cable Rate Hike Season Is Coming
  8. JD Power's Latest ISP Ratings
Forums » PC World's Top ISPs
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AMDUSER
Premium
join:2003-05-28
Earth
clubs:
·RoadRunner Cable


1 edit

The results are not too surprising..

Verizon offers the fastest consumer internet access in the country..
as for Charter, their debt seems to cause problems for them.

...Even AOL has a higher rating than Charter!

S_engineer

join:2007-05-16
Chicago, IL

Re: The results are not too surprising..

Worse than AOL, I didn't know there was a level that bad!

Siryak

join:2005-11-26
·WildBlue

Re: The results are not too surprising..

said by S_engineer See Profile :

Worse than AOL, I didn't know there was a level that bad!
Ugh...I shutter at the thought of something worse than AOhelL. Not only is the internet service bad, but it takes 1 hour+ just to get them to cancel the crap.
--
Wildblue Pro Pack / Beam 40 / Laredo NOC / Windows MCE SP2
floydb_1982

join:2004-08-25
Kent, WA
Cable high speed internet is more widely available than that of optic fiber
rradina

join:2000-08-08
Chesterfield, MO

Re: The results are not too surprising..

That's exactly what I was thinking. Sometimes the last folks to move to new technology are the most challenging. As FIOS matures and its customer base becomes more diverse, the ratings will be more meaningful.
jc100

join:2002-04-10


1 edit

All ISPS Marginal

Most isps suck. We're paying 5x the cost of many countries with 50x the bandwidth. Isps in American simply give the least amount of service for the highest price they can offer. I am a big fan of the muni projects that these so called good isps love to kill off. They fear real competition and the fact that people are getting a good service at a low price. Quite frankly, I wouldn't be sad if every one of these companies went under. It's time we get our bang for the buck.

Instead of doing that, these companies are relying on copper and old technology to provide us with bandwidth. They have no intent on upgrading, as that means additional costs. Likewise, they love to throw caps around like it was a new sort of fad. Hell, I use Sprint EVDO on my laptop and I got a bandwidth counter. I remember when my isp (Time Warner), tried capping us at 15 GB first and then 40 GB. Quite frankly, if I used EVDO daily, i'd consume that in a heartbeat. No, I am not downloading illegal items. I like going to youtube and watching music videos. I like streaming the local radio station and listening to it when I am away from home. Simple web browsing consumes an easy 100 MB with images on websites. A one hour session might eat up 500 MB. If someone spent their day on the computer, you could easy use 5-6 GB by doing normal, legal, activities. The fact isps today want us to believe that normal users don't need bandwidth or consume a lot is a joke.

Hell, anyone that games, browses heavily, looks at music videos, will certainly become a high end user based on several isps standards. Maybe 20 percent of the people simply hop on, check their email, and do nothing else. I guess this is what these so called great isps compare the rest of us to. So my opinion, THERE IS NO GOOD ISP. Only Marginal ones giving a drop more than the BASIC amount of coverage and service.

DrModem
Premium
join:2006-10-19
USA

Re: All ISPS Marginal

amen brotha.

ronpin
Imagine Reality

join:2002-12-06
Nirvana
·AT&T Southwest

OMG - I must defend Charter?

17mbs is their answer to FiOS here in Keller. Their VoIP service is rock solid -- and $30. So I'm actually saving money over AT&T and getting much faster speeds (but yeah years ago I dumped 'em hard -- all's forgiven here )
--
Instant bugging and GPS location info -- thanks to your cell phone and Bush's warrantless NSA!
truocchio

join:2004-07-05
Miami Beach, FL

UH.....read the article.

First, Verizon is installing Fiber to the home and offering AMAZINGLY cheap bandwidth prices, thats why they win.

Second, link a major ISP website in these other countries that have 1/5 the cost and 50 times the bandwidth. In Europe connections are much more expensive and in most cases slower. Asia, save Korea, has much more expensive pricing if HSIA is avaiable at all, Africa???, so send me the links and I'll STFU.

Third, most DSL providers DO NOT have caps.

Fourth, the only fiber based muni project, UTOPIA, has caps on their services too. If you think the government entities are going to be an open access free for all you are sadly mistaken and have learned nothing from history.

I am not telco or cable fanboy, actually I compete against them everyday because I didnt think they always offered what consumers wanted. But until you educate yourself on how much it costs and what goes into providing the services you think are owed to you then stop posting uninformed rants with no evidence to back up your claims. In the meantime try to purchase a business class connection and you wont have to worry about caps...oh let me guess you are not willing to pay what it costs to get what you want so we should all pay more for heavy users like you!?
jc100

join:2002-04-10

Re: All ISPS Marginal

Truch,

Another troll. First off, Utopia has NO CAPS on certain isps. I know someone who has it. Second, there is also Paxio in California with no respective caps. Do you research before you speak, or assume the rest of us are dumb enough to take you at face value?
RayW
Premium
join:2001-09-01
Layton, UT
clubs:
·XMission

said by truocchio See Profile :

Fourth, the only fiber based muni project, UTOPIA, has caps on their services too. If you think the government entities are going to be an open access free for all you are sadly mistaken and have learned nothing from history.

UTOPIA (acronym for Utah Telecommunication Open Infrastructure Agency) is *NOT* an ISP, they are nothing more than the infrastructure/connection for wired services. XMISSION, AT&T, MSTAR, NUVONT, and VERACITY are the current ISP's you can sign up for if you subscribe to UTOPIA. Note that QWEST is not there (I understand that UTOPIA was originally going to be in the service end as well as the connectivity part, but QWEST bought a law that prohibited that?).

I guess you can say they cap, residential users only get 100 Mbps service while businesses get 1 Gbps. Only problem is, at this time I think the 100 Mbps is shared among the net, TV, telephone, radio, and what ever else is there. So if you only have internet service and the ISP allows it, the entire 100 Mbps can be internet (do not know if that is 100 Mbps total, or 100 in each direction).
--
I am not lost, I find myself every time.
truocchio

join:2004-07-05
Miami Beach, FL

Re: All ISPS Marginal

I stand corrected. You are correct they just do transport, however some of the ISP's that provide service still have BW caps

SSidlov
Other Things On My Mind
Premium
join:2000-03-03
Pompton Lakes, NJ
·Optimum Online
·Cingular Wireless

said by jc100 See Profile :

Most isps suck. We're paying 5x the cost of many countries with 50x the bandwidth. Isps in American simply give the least amount of service for the highest price they can offer.
This is not a rational statement. When looking at pure won to dollars or yen to dollars it might be true, the per capita income of the areas are not comparable. Using a per capita income basis the costs are comparable. Here are the facts and I'll use So. Korea as the comparison as it's one of the fastest broadband sites in the world.

1. The infrastructure in So Korea (around 39Ksq mile) is only 13Kmiles long. West Virginia (around 24.5Ksq miles) is going to be wired with 3X that amount by Verizon. Verizon is cherry picking areas so, reaching everyone in West Virgina may take considerably more cable.

2. That infrastructure was funded by the So Korean government. They lease the 90% overbuild to the ISPs. Cost comparisons to the US are not valid.

3. Metro SEOUL is were more than 48% of the entire country of So Korea lives-- the second highest density city in the world. The most dense US city metro area is the NY Metro area (#4 and that's So. Conn to North Jersey) but it's less than 10% of the entire US's population. But, it's 50% bigger than the metro Seoul area. It has 50% less population per sq mile. The number of people passed per mile are significantly less a significant issue for costs.

4. Let's compare the two areas, the densest US and So Korea's city's broadband services.

a: 70% of the metro NY is serviced by Cablevision using a hybrid coax and fiber network. It's 34Kmiles long. Almost 3 times the size of So Korea's fiber network and Cablevision paid for it. While CV does service NYC's outer boroughs it does NOT service Manhattan which would add a third to the number of residences it passes.

b: CV's standard speed is 15mbps down and 2mbps up. It also offers 30/5 service and 50/50mbps service -- today. Prices range from $49 before discounts to $199/mo. 100mps service has been announced and is in testing in Oyster Bay, long island NY. That's 7X what they offer in So. Korea, today for standard service.

c: 50% of So Korea's population is wired. 50% of Cablevision's possible customers subscribe to broadband services. 76% of Cablevision's possible customers subscribe to digital video which on CV's network is IP-switched video. So if CV's potential customer base is 4 million homes, what we are saying here is that 76% of them use internet service even if they don't realize it. 50% use traditional Inet service, the same rate as So. Korea. 25% of CV's possible customers use VOIP from CV. No figures are available for non-CV VOIP services, but it may be significant since Vonage et al, are cheaper than OOL's VOIP.

d. the per capita income in So Korea is $20K US. The per capita income in Metro NY is $40K US (US per capita income is $28K). The $25 per month rate vs the $50 rates are equivalent especially when infrastructure costs is taken into account. CV spent about $5B to wire it's 35K miles starting in the late 90's.

So, what does this show? That when you compare similar areas at least as close as we can get by density - Metro NY vs Metro Seoul, I at least find that Metro NY is more than equal.

When looking at Tokyo with it's No.1 status in density, the advantages of number of customers passed per mile becomes even more significant. Higher speeds and bigger backbones are a basic requirement for the services to be even functional. It's so cost effective to run more cabling that competition truly exists.

Here in the US, it's significantly more difficult to maintain, wire, and it all was done without direct funding from the gov't. (fed/state direct funding usually has some tax related basis for it)
--
»www.Warpstock.org

Bobcat
Volvo sucks donkey balls
Premium
join:2001-02-04
Bedminster, NJ

My experience...

My Verizon DSL is much more reliable that my Optimum Online service was.

I also note that they don't rate things like USENET servers. Verizon's news servers are fantastic.
jc100

join:2002-04-10


1 edit

Let's Do UNOFFICIAL SURVEY

Minus Verizon Fios / Optimum Online users which have higher end bandwidth but still marginal compared to the rest of the world, (Verizon, OOL don't offer symmetrical so they are not on par with other countries) let's see how much speed everyone else's isp actually gives.

Then you can see my point above, there are no GOOD ISPS. There are only marginal ones that give a bit more than basic to limited users (FIOS / OOL). The rest simply don't even do that.

Time Warner Western Ohio - 8 / 512 (Regular) & 15 / 768 turbo

Notice the huge disproportionate download to upload speeds.
nokiatech

join:2000-10-18
Stuart, FL

Re: Let's Do UNOFFICIAL SURVEY

These "surveys" are pretty damn useless as the typical consumer doesn't have any real choice anyway. Who really gives a crap where your ISP ranks on the list when you don't have the option of picking another to begin with.

Phil
Rojo Sol
Premium
join:2001-06-11
Camarillo, CA

Re: Let's Do UNOFFICIAL SURVEY

I have five options in my area: DSL Extreme (ADSL), Earthlink (ADSL), Verizon (ADSL), Time Warner (Cable) and dial-up. So it may matter to someone.
--
Correcting one "looser" at a time.
Insider101

join:2006-09-19
Brooklyn, NY

Re: Let's Do UNOFFICIAL SURVEY

Click for full size
Click for full size
Click for full size
Who cares about symmetrical speeds?
I am a LIGHT user of OOL BOOST.
There are other users who make my speeds and totals look like a joke.

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Re: Let's Do UNOFFICIAL SURVEY

said by Insider101 See Profile :

Who cares about symmetrical speeds?
I do!
Try backing up, Offsite, 9-12GB files over... 768kbps... 1.5mbps...
Even at your upload speeds, it would be painful!

Yeah, I sure would like 10x10 or ??x?? speeds available to me!
--
Think outside the Fox... Opera

dv
What was that?
Premium
join:2005-04-19
Goleta, CA

Re: Let's Do UNOFFICIAL SURVEY

seconded
druber

join:2000-04-11
Marlborough, MA
It's also not really fair to compare a large, spread-out country like the US to, say, Japan or South Korea, where it isn't hard to provide high-speed BW to the public, due to population density.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

Re: Let's Do UNOFFICIAL SURVEY

said by druber See Profile :

It's also not really fair to compare a large, spread-out country like the US to, say, Japan or South Korea, where it isn't hard to provide high-speed BW to the public, due to population density.
i hear this excuse a lot. if true,

that would mean that places in the u.s. that have high density should have speeds and prices on par with japan or south korea. 50-100mb symmetrical speeds, for a reasonable price.

that isn't the case so i don't think the excuse is valid.

DaSneaky1D
one wall to block them all
Premium,MVM
join:2001-03-29
The Lou
·Charter Pipeline

Re: Let's Do UNOFFICIAL SURVEY

True. Asian countries build metro area Ethernet networks...and most of their traffic is either totally on-net, or comes from local peers with very high capacity ports.

These metro networks here in the US are typically business class.
--
:: my trivial ramblings ::

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest

said by druber See Profile :

It's also not really fair to compare a large, spread-out country like the US to, say, Japan or South Korea, where it isn't hard to provide high-speed BW to the public, due to population density.
I'm tired of hearing this excuse, because that's what it is.

Sure, we can't expect the ENTIRE USA landmass to have the same access as a smaller, densely populated country... However that argument falls on it's face when it comes to many US cities. The population density is fine, so if that reason was to be true, many US Cities would also have 100/100 connections for $25-$30 a month. They don't.... which means far more then just "geographical" or "population density" is in play. Namely our incumbent service providers.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)
AnonShawUser

join:2006-06-17
Calgary, AB

Re: Let's Do UNOFFICIAL SURVEY

Personally, I put the blame entirely on ISPs who offer it as a secondary, hook-in service to their primary business.

Maybe what's needed, is ISPs who are just ISPs, who don't have to install a ton of extra hardware that is unrelated to providing pure internet access.

And while at it, make them have a smaller area. Let there be one or two smaller companies trying to fight for control of a large, high density city like NYC. They'll come up with ways to improve service AND reduce costs.

Up here in Calgary, where I live, I've seen things like that attempted.. only for the smaller providers to be bought up by Telus, effectively merging a superior service into an inferior provider at higher cost with higher bloat and upkeep.

It's happened since the days of 28.8k dialup, and unfortunately I don't see it changing any time soon. Even wireless is being swallowed up by Rogers and Telus, cutting all the smaller players right out of the market, and creating a duopoly in each sector, with no reason to change.

Here, there's exactly 2 broadband choices. Shaw and Telus. I'm just glad one of them is actually worth the money(I have never had any of the typical "overloaded node" problems one hears complained about constantly, for cable service. If I did, I might think twice).

evdogogo

@spcsdns.net

Wireless Broadband

I killed my TWC cable modem earlier this year and am doing Sprint EVDO. I'll take the so-so performance for the mobility anywhere in metro and other cities. Don't miss wired at all, though I don't need huge bandwidth.

When WiMAX comes, more people will probably dump wired broadband.

robbob340
K.U. Sweet 16
Premium
join:2001-02-15
Wichita, KS

Yeah Right

Funny read.
"My roommate and I play a lot of video games, like World of Warcraft. We switched to get our latency times down a little bit on the games," says Hesler, who now has the ability to download a 1GB document in just 20 minutes.

I would love to see what documents he downloads that are 1 gig in size.
--
Join #dslr unofficial chat!

ninjatutle
Premium

join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..

Re: Yeah Right

I got a newsletter made with word one time where it was 4 pages but 30mb. Someone dropped in photos that were never resized and straight from the camera. This was from a new person who wanted to create a newsletter for our department. It was sent to over 60 people

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest

who now has the ability to download a 1GB document in just 20 minutes.
said by robbob340 See Profile :

I would love to see what documents he downloads that are 1 gig in size.
Well it merely states he has the capacity to do so now... not that he actually does download 1GB documents.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)

LeftOfSanity

join:2005-11-06
Felton, DE

said by robbob340 See Profile :

Funny read.
"My roommate and I play a lot of video games, like World of Warcraft. We switched to get our latency times down a little bit on the games," says Hesler, who now has the ability to download a 1GB document in just 20 minutes.

I would love to see what documents he downloads that are 1 gig in size.
And correct me if I'm wrong, but why does he expect to get lower latency by signing up for higher speed tier?

LilYoda
Feline with squirel personality disorder
Premium
join:2004-09-02
Mountains

Re: Yeah Right

Bandwidth has indeed nothing to do with latency.

Unless the ISP only offers lowest latency in high bandwidth packages

Jameson
10-8
Premium
join:2004-05-28
Fallbrook, CA
clubs:

Heh

The last should have been Hughesnet.
olegy

join:2003-06-02
San Diego, CA


1 edit

Surprises

Surprises.
Weird survey.
Earthlink's customer and tech support ranked as average - very high, paying into attention, that it is virtually inexistent.
TW Cable upload is above average (???) - may be for some. But for the most of the country 384K upload is definitely below average.
Earthlink cable uses the same network as TW cable, so upload speeds are exactly equal, but it ranked as average in upload and TW ranked as above average.
AT&T Yahoo upload is below average - but it offers Elite package with 768K upload, which is higher for sure, than "above average" TW cable's 384K.
SyNiSt3r

join:2007-04-26
Morristown, TN

Re: Surprises

Finally,a report that backs what ive been saying for years.
Charter sucks.

DSLTech

join:2000-12-30
San Jose, CA

Dont be spoiled consumers

Most ISPs are doing what they can to stay in business while providing an "all you can eat" interface to the Internet.

Other countries are doing better due to government assistance, smaller footprint, less legacy equipment, etc., not because the ISPs have somehow found the holy grail of consumer satisfaction.

If the US wanted to move forward in this area, the govmt would have to provide more incentives and support because, having worked with ISPs for years now, I know that most of the time there really isnt any money being made. Only the ISPs who can afford to lose money for the longest duration will survive - most likely ATT and VZ on the telephone side. Those two have other sources of income that companies such as Earthlink and Speakeasy don't.

NOw with everyone downloading movies all the time, ISPs will be forced to upgrade cabling/circuits and hardware to accomodate the inreased bandwidth needs. What do they get from that from you, the consumer? Nothing. Just more b*tching because the connections are now clogged.

The future will most likely see download limitations. And for ISPs who don't limit, they will be flooded with bandwidth hogs from other ISPs, and eventually suffer the consequences and be forced to make hard choices.

Back in the day "unlimited" was viable, but with today's video splurge, dont fool yourselves. If ther's nothing to gain from continual upgrades of infrastructure resources, dont be surprised to get a call one day from your ISP informing you that they're not interested in you as their customer since all you do is download HD-DVD pirated movies from Giganews 24/7, and to find somewhere else to do it.

See 30 replies to this post

Cabal
Premium
join:2007-01-21
Boston, MA

All those ad-filtered pages...

And they couldn't do a section for most filtered versus unfiltered Internet access? Sorry, but no speed is going to impress me when it comes bundled with significant arbitrary port blocking. With the ever-increasing filtering that Verizon is doing, I'm surprised they use public IPs at all.
--
Interested in open source engine management for your Subaru?
Kevin Dupuy

join:2007-04-07
Addis, LA

Why the low score.

I'm surprised BellSouth ranked so low. It seems the only thing they complain about is security software. I don't even think that should be an ISP's concern.
--
Because there is no patch for human stupidity. Or my DIRECTV Plus DVR.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

1 edit

title

tops

bottoms

?



SW Telco top SEEKS SW Cable bottom. must be into water play. safe words = MORE FIBER

BIGDOG_3

join:2002-09-27
Belleville, WI

Re: title

To bad Charter is my only cable choice....
satellite68

join:2007-04-11
Louisville, KY

Insightbb...good

Good price. Good service. Better than the DSL offerings in price and speed. I'm pretty happy.

BIGDOG_3

join:2002-09-27
Belleville, WI

1 edit

Obvious

Just look at the charter forum:

»Charter HSI/CATV

You can easily see why they rate so bad. Every other post is about some sort of issue.

johndoe303

join:2003-01-01
Boca Raton, FL

FiOS at the top, no surprise there

FiOS FTW.

Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

Sure wish I had FiOS

Yup. Only expensive "run-of-the-mill" cable (CableOne sound familiar?) and AT&T/Bellsouth DSL in my area, along with expensive wireless internet.

Cableone's max speed is 5 mbps and the pricing is outrageous with or without cable tv.

I think I'll stick to my Bellsouth DSL...despite all I can get on it is 1.5 mbps...
qworster

join:2001-11-25
Los Angeles, CA

Road Runner now has packet shaping

Road Runner nbow uses packet shaping, which makes speed tests look great, while making "real" usable speeds SUCK!!
I wonder how they're going to score on their next review....
aparis99

join:2006-10-24
Owensboro, KY

Re: Road Runner now has packet shaping

i wonder how often you're going to keep complaining about TWC and Verizon installs and etc.

SWITCH

Noah Vail
Premium
join:2004-12-10
Lorton, VA
·RoadRunner Cable

Bright House NOT listed.

There are more BH customers than FiOS customers. I would only choose FiOS over BH if I could defeat Verizon's customer dissatisfaction measures.

BH is a seperately managed entity from TimeWarner; better managed too. I've seen no evidence of caps, packet shaping, throttling or any other sign of crappyness. Their customer service is about as good as it gets and the price is reasonable if not excellent ($45 7/512 or 8/768 depending.) I have one or two minor outages a year (hurricanes not withstanding).

I've noticed what looks a whole like throttling of Bit Torrent on FiOS. There is also 140+ IP address changes a day (according to dyndns.org) to contend with.

FiOS can be a lot like having a 600ci ride, with a one barrel carb and a red light every block.

NV
nozzer

join:2004-06-25
Waltham, MA

Re: Bright House NOT listed.

said by Noah Vail See Profile :

I've noticed what looks a whole like throttling of Bit Torrent on FiOS. There is also 140+ IP address changes a day (according to dyndns.org) to contend with.
Bullsh1t, on both counts. No throttling on BT on my FiOS connect.A reasonably well seeded torrent comes down at 2.5MB (thats BYTES) a second. I can leave a couple of torrents overnight and find I've uploaded 25GB by the morning!

My IP address has remained exactly the same since signing to FiOS 2 months ago. So I don't know where you are getting your facts.

Oh, and I pay 44.95 for 20/5. Real 20/5.



noz

Noah Vail
Premium
join:2004-12-10
Lorton, VA
·RoadRunner Cable

Re: Bright House NOT listed.

said by nozzer See Profile :

Bullsh1t, on both counts. No throttling on BT on my FiOS connect.A reasonably well seeded torrent comes down at 2.5MB (thats BYTES) a second. I can leave a couple of torrents overnight and find I've uploaded 25GB by the morning!

My IP address has remained exactly the same since signing to FiOS 2 months ago. So I don't know where you are getting your facts.
People who can't stop their behavior, suspect everyone around them of doing the same thing.

That's why it's so ironic you accuse me of not knowing what I'm talking about.

It's cute how you think you know how an ISP operates when you aren't within 1000 miles of the CO that it serves.

Here is an excerpt from an email from dyndns.org concerning a FiOS connection that I use for a VPN endpoint.

"As for 'xxxxxx.dyndns.org', we have actually received a considerable
450+ updates for the host in the past 12 days, but each update used a
different IP address. Because each update sent a different IP, the host
was not blocked. Here are the 25 latest updates:

date ip return useragent
2006-12-05 17:11:10 71.251.79.25 good Vx DDNS client 1.0 / vx@vx.com
2006-12-05 16:50:04 71.251.79.12 good Vx DDNS client 1.0 / vx@vx.com
2006-12-05 16:39:09 71.251.88.57 good Vx DDNS client 1.0 / vx@vx.com
2006-12-05 16:25:54 71.251.94.70 good Vx DDNS client 1.0 / vx@vx.com................."

That actually comes out to 37.5x+ a day so I stand corrected, however I have personally witnessed 12 IP changes/min when trying to establish a VPN via Verizon DSL. I imagine the same policies apply to FiOS.

I'm pretty sure the IP change is triggered by the VPN connection, and maybe other specific incoming traffic.

As for BT throttling, I called it a suspicion, however I had a BT client that operated perfectly for months on FiOS, then about 3 months ago it started dropping connections. I'm pretty good at bringing the routers and BT clients into harmony, but couldn't pull it off here.

Until I find other LOCAL FiOS users w/ the same problem, it's a suspicion.

Well, I'm sure you're special in your way. And I'm sure you have a deep and personal relationship with your FiOS connection, that I wouldn't think to judge. I wish you two much happiness together.

NV
--
Abortion: Improves the Gene Pool!
nozzer

join:2004-06-25
Waltham, MA


1 edit

Re: Bright House NOT listed.

Your post quite clearly suggests that FiOS "throttles bit torrent", and "changes its IP address many times a day". I've seen nobody else complaining about this on the FiOS forums here.

Your problem sounds localized - i.e. an issue with a conflict behind your ONT on your FiOS connection. FiOS and DSL use totally different DHCP setup, and either your PPoE is disconnecting and reconnecting because of some router misconfiguration, or you've put a switch immediately behind the ONT

noz

Noah Vail
Premium
join:2004-12-10
Lorton, VA
·RoadRunner Cable

Re: Bright House NOT listed.

Regardless whether you've seen a report of rapid IP address changes, it is occurring. I provided evidence as such.

If you're considering the idea that I fabricated the evidence, I recommend therapy.

*sigh*

How, exactly, could a switch trigger a DHCP server to change an IP address?

*sigh*

No, PPoE isn't disconnecting. If that were the case the VPN would drop ~40 times/day and that isn't happening. In any case disconnects generally don't trigger IP changes.

*sigh*

It may well be that packet shaping is a localized effect in this market. Large ISPs tend to locally test user unfriendly, restrictive technologies before they roll them out to the rest of their consumers.

If you're done with your fit of denial we can all move on now.

Unless you just can't let it go.

NV
--
Abortion: Improves the Gene Pool!

Rob A
Same Old Jets
Premium
join:2005-01-17
Pompton Plains, NJ

Woo!

Now I can stop seeing those "Rated #1 by readers of PC Magazine" commercials from OOL. Go Fios! Now verizon please bring me fiber.
bohn

join:2006-05-30
Scarborough, ON

PC World forgot Canada when they rated the worst ISP

I'd say AEI dsl bar none is the absolute worst in the entire world. If you look at cable braodband Rogers cable internet is hopeless for anything but browsing the internet and email when that works which is not very often. Traffic shaping, speed throttling on all encryted traffic virtually all ports are blocked worst than dialup speeds on all p2p applications no newsgroups not even text. Some ports work for (paid) newsgroups most don't. Encrypted newsgroups (paid) are at download speed. Good news for you Charter you're nowhere near the worst.
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