 
ninjatutle
Premium
join:2006-01-02
San Ramon, CA | > Haha | |
|
nklb
Premium
join:2000-11-17
Ann Arbor, MI
clubs:
| Migrations are difficult When you have a diverse userbase, a migration of this sort is incredibly hectic.
When it's just your own services running on a machine, it's often easy enough to setup some sort of replication and then just take the primary offline and you're done, but not in a situation like this.
Periodic status updates, however, would have been a good idea.
--
for all your Linux questions | |
|
 | 
Jafo232
You Can't Spell Democrat Without Rat.
Premium
join:2002-10-17
Boonville, NY
 ·RoadRunner Cable
| Re: Migrations are difficult said by nklb  :When you have a diverse userbase, a migration of this sort is incredibly hectic. I think it would have been better had they moved the servers incrementally, say in batches every weekend. At least after the first attempt, they would have learned what not to do on the second run..
Many of these were dedicated servers that people lease and then resell space on. There were many thousands of people affected by it, including myself.
--
Custom PHP/Perl Development. Vbulletin And Wordpress Mods Too! | |
|
| | |
|
vaxvms
ferroequine fan
Premium
join:2005-03-01
Worcester, MA
·Charter Pipeline
| Ignoring the users. Again I was (past tense) a Hostway customer. I went thru an almost exact situation years ago. A scheduled 12 hour outage was still out 18 hours later. 12 hours after the scheduled back-in-operation time Hostway posted a notice saying Oops there was a problem and everything is working now. But it wasn't. Hostway was quiet for another 12 to 18 hours before posting a note saying There's a problem. It'll be fixed really soon. Soon=days.
The one time I needed to use tech support it was a nightmare. The technical skills required to be in support was knowing how to use an on/off switch.
--
Ferroequinologist | |
|
wdoa
join:2001-10-16
Spencer, MA
 ·Verizon Online DSL
| deja vu This reminds me of what happened a few years ago, when a small host I was a customer of got purchased by Interland. They promised a minimum of downtime, but it ended up being days. Apparently they just disconnected the servers in midwest, loaded them up on trucks and drove to Atlanta. After a few days the sites came back up, but they were so slow they were unusable. There tech people were unable to resolve issues and I think eventually all of the customers of the purchased web host moved elsewhere. | |
|
| |
hse
High Speed Edition
Premium
join:2003-10-25
ON, Canada | 3700 servers Moving 3700 must be quite a job. Not something I'd like to be involved with. | |
|
natter
join:2000-12-18
Littleton, CO | nightmares... I run a data center and can't imagine moving all those servers in a few days. The earlier poster was correct, it should have been phased over many weekends. I might have nightmares about this story tonight.... | |
|
| 
Maxeh
Woot?
Premium
join:2002-12-23
Chicago, IL
clubs:
·DSL EXTREME
| Re: nightmares... When we did our datacenter move into a larger building we spread it out over a 2 month period, only doing work nights/weekends during off peak times and only at the convienience of the customer. these guys seriously dropped the ball
--
Woot? | |
|
battleop
join:2005-09-28
00000 | There is some truth to the saying... You get what you pay for. I know it sucks, and it's no excuse but if your website is really as important as some claim they should invest in redundancy of their own. | |
|
sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
·Optimum Online
| Funny Karl! a routine scheduled migration of 3,700 Hostway servers from Miami to Tampa
There is no such thing as a "routine" move of 3700 servers across Alligator Alley. 
You'd think if they were moving, they'd not move from one hurricane-prone area to another...
Someone there must have been quite an optimist. I can't even imagine unracking and packing 3700 servers into trucks in 12 hours, much less trucking them across and then up the state, unpacking and re-racking. Wow. | |
|
computerman0
join:2006-07-19
Houston, TX
| In house hosting for the win. Well when I say in house I mean in my house. But yeah dumb plan all around. phasing and having moved a small batch of test servers would have been a good way to start and establish a good protocol to follow. no reason for this kind of stupidity.
P.S. these are the kind of people in IT who should never be allowed to touch a computer. | |
|
tuaris
You Clicked on the Apple
join:2001-10-19
Naples, FL
| The hardest part is email The hardest part of moving accounts is the email.
I once worked for a company that was in the middle of a migration, their where over 11,000 email accounts on one server that had to be moved to a dual server configuration.
It took 6 months to complete all the testing for an automatic migration using a perl script.
--
»www.pacyworld.com | |
|
|
|
|
How Not To Run a Hosting Provider
·
Blame the Benjamins
·