  RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2
1 edit | Raising Rates.. but not raising rates... This method seems to be the popular method among ISPs (specifically telcos) who want to raise rates, but don't want to "raise rates". BellSouth had the $2.97 "Regulatory Fee".. Verizon tried it as well, but I think it was removed. | |
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 | quatrixPremium
join:2005-02-11
Davie, FL
kudos:2
1 edit | Re: Raising Rates.. but not raising rates... Edit-reactive edit. | |
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| |  ChucklesPremium
join:2006-03-04
Saint Paul, MN | Re: Raising Rates.. but not raising rates... LMAO! | |
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|  Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:17
1 edit | said by Rob:This method seems to be the popular method among ISPs (specifically telcos) who want to raise rates, but don't want to "raise rates". BellSouth had the $2.97 "Regulatory Fee".. Verizon tried it as well, but I think it was removed. It is unknown if this fee actually increases the total bill or not and it is also unknown if this fee is for the Telephone service from Earthlink and not for the DSL part of the bundle.
Regular Earthlink DSL customers did not get this email so that leads me to assume that it is not a DSL fee like Bellsouth and Verizon implemented.
If this "Network Access Charge" is for the LPV Telephone service portion of the bill then this story is 100% inaccurate as that would not be a DSL fee.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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| | | | Re: Raising Rates.. but not raising rates... I can confirm that. Voice via Vonage and Internet from earthlink and I have received no such email about price increase (As of this posting).
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"My weakness is that I care too much" | |
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| | Reviews:
 ·AT&T U-Verse
| Hello All,
I received this very same email from ELNK who advised that the 5.00 is a charge to recover the cost of connecting to the Telecommunications network. It does NOT specify whether its for my DSL service or for my telephone service. It does say that my "base monthly service charge" -Still out on just what they mean by that statement-will not change. I'll know when I see my bill for Oct if it goes up another $5.00. BTW, I do have the LPV phone service that Dr. Olds references. I just hope that ELNK stays solvent in the midst of their business model situation because my alternatives are scary here in my neck of the woods (SF Bay area). You'd think that services would be good in Silicon Valley- Don't bet on it. Comcast, Verizon and AT&T are all sub-par services providers that will nickel and dime you to death as well for "misc. fees" | |
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| | Wow... A Network Access Charge?
Just what exactly do you pay an ISP for in the first place? | |
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 woody7Premium
join:2000-10-13
Torrance, CA | pfft..... I have Elink, and this is a crock of $#it! They are having troubles and we are supposed to pay for it. They owe me for the 12 hours it was down the other day then......
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BlooMe | |
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zenafu
join:2007-06-12
Brooklyn, NY | glub glub....gurgle Looks like Earthlink is sinking fast. | |
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| Kizaki
join:2000-05-19
Fort Myers, FL | Re: glub glub....gurgle Its a Scientology front company anyways, good riddance. | |
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| |  Jovi
join:2000-02-24
Mount Joy, PA | Re: glub glub....gurgle said by Kizaki:Its a Scientology front company anyways, good riddance. Any links to information about your claim?
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"Where's my coffee? Oh. I guess it's my turn to make it."  | |
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| | | Kizaki
join:2000-05-19
Fort Myers, FL
2 edits | Re: glub glub....gurgle Just use Google, not that hard. There is plenty of information on this subject. Almost all of my information on the scientologist came from alt.religion.Scientology on Usenet back in 1995-1998. That was back then, thou I am pretty sure the scientologist still have their hands in this company. After all the guy that founded this company is a scientologist, and they keep strict control over their members (you would have to be blind not to see this). And I know they preferred to hire scientologist to work for them. Almost all their customer support were scientologist at one point. I might be a little paranoid but I still remember when the scientologist were coming down hard on people that criticized them on the net. So I am not too fond of any company started by them.
Lookup on google scientology vs internet, third link is probably the most reliable.
»www.xs4all.nl/~kspaink/cos/rnewman/home.html (in case you can't find it)
Also search for Helena Kobrin. She was one of the lawyers that was threatening everyone with lawsuits. I got one of her "I'm gonna sue you to hell" threats in 1996 when I posted some shit about them on Usenet.
Here is one link I came upon when I searched for xenutv and earthlink on youtube. Its a start, whether you find it credible or not is up to you. Also look up earthlink on wikipedia, as unreliable as wikipedia is you can still use the references on the bottom.
»www.youtube.com/watch?v=yC5C5U6_Sww | |
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| | | | | | Re: glub glub....gurgle quote:
And I know they preferred to hire scientologist to work for them. Almost all their customer support were scientologist at one point.
I worked for EarthLink for six years (2000 – 2006). Starting on the phones in Customer Support and leaving as a manager allowed me to work with almost every department and level of the organization. So I can say with 100% certainty that you are completely full of shit. While most of the support staff may have been gay or stoned, NONE were scientologists. As far as I know, Sky Dayton (EarthLink’s founder) was the only scientologist in the company. There may have been more, but it was definitely not part of the company culture.
I certainly have no love for the company, and think it’s only a matter of time before the whole thing comes crashing down, but please stop believing everything you read on the Internet.
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Praise be to my Cadillac | |
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| | | | | hrobinsPremium
join:2000-10-15
Regina, SK | said by BillTager: So I can say with 100% certainty that you are completely full of shit. While most of the support staff may have been gay or stoned You forgot drunk as well. 
I worked for Earthlink for three years (2000-2003) as a Senior Tech in the Tech Support and I totally agree with you that its just a matter of time before Earthlink comes crashing down. | |
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 intellerSociopaths always win.
join:2003-12-08
Tulsa, OK
1 edit | Just die. Die you sorry excuse for a company. Bad business models are not allowed to succeed in a capitalist society. Time for you to go extinct.
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"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!" | |
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|  KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK
 ·AT&T DSL Service
| Re: Just die. said by inteller:Die you sorry excuse for a company. Bad business models are not allowed to succeed in a capitalist society. Time for you to go extinct. Hmmm. Seems like we're infested with bad business models. They go on year after year.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) | |
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| | intellerSociopaths always win.
join:2003-12-08
Tulsa, OK | Re: Just die. yes, but those are being propped up by regulatory capitalism, not real capitalism.
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"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!" | |
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| | | KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK | Re: Just die. Yeah, companies like AT&T  | |
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RhanlavDook?
join:2005-01-28
Jacksonville, FL |  Grrrr...
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| | RhanlavDook?
join:2005-01-28
Jacksonville, FL | Re: Grrrr... Nope. Now that I reread it I thought they were charging the 5 additional bucks to folks with DSL services and folks with DSL and VOIP. Ok, my bad on that one, but I still want to trade off my ELink services for something faster. Getting charged 40 bucks for 1.5meg services isn't really that great, and I'm not going to be able to upgrade my DSL speed since I'm about 10k feet from the CO.  | |
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| | | | RhanlavDook?
join:2005-01-28
Jacksonville, FL | Re: Grrrr... I have one of the older Netopia modems and I tried to get 3k a while back when I was having DSL issues, since ELink was trying to boost data transmittion. Sadly, I think I'd be better off going with Comcast at this point, since they have 6k speeds for 50 bucks, which is how much ELink was charging me for the 3k when they realized it wasn't going to work and put me back down to 1.5k.
Thanks for the offer though, but I just need to bite the bullet and make the switch. Hell, I'm sure I could jump to AT&T for cheaper than ELink at this point if I was desperate to save some cash. Thats pretty sad, since I've been with ELink (Mindspring actually) for 8 years. | |
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Reviews:
 ·Charter
| yes great idea! Brilliant! When dangling by the short hairs over a precipice the proper option to select is;
a)shave
b)jump
c)awww heck who cares seems pretty stupid to me
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Fed Up With Stupidity?
Patentlystupid.com | |
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 NJChrisPS3 Xbox ID ZzazPremium
join:2000-02-08
Pompton Lakes, NJ | Same, not the same? Yeah.. right. Your monthly charge will be the same, but you will be paying more.
Uh.... so the monthly charge will increase? NO! you will be paying the same... plus an extra $5.
Uh.... | |
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|  jester121Premium
join:2003-08-09
Lake Zurich, IL | Re: Same, not the same? Yeah.. right. That's what happens when you bring in MARKETING people to try to run a business. They'll f7#& it up 12 times out of 10. | |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | Earthstink Yeah i said it 
What is the interNET? a NETwork! what you pay your ISP for.
EL just needs to die already
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You can never be too rich, too thin or have too much Bandwidth | |
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 TransitManPremium,MVM
join:2000-09-05
Dayton, OH
kudos:1
·RoadRunner Cable
| Glad I Am Moving Away From ELK Or am I?
Had VoIP from ELK and when the ATA got smoked earlier this year by a lightning surge, ELK replaced, no questions asked.
It took a week to do, and I had asked for credit for the time I was down. (Still don't have it!)
Put the new ATA in place and it cooked itself to death within 3 days. Notified tech support and was told to call in. Calling in has not resolved the problem. And I was without VoIP service.
Ended up back with TWC Digital Phone and now ELK won't or refuses to cancel my account and credit it for all the down time. (No big surprise there.)
As far as I am concerned, because of the people leaving ELK due to either out-sourced / off-shored support not taking care of business when customers complain, it is time for ELK to close up shop and go away.
They are only trying to make up for loss of business.
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PROUD TO BE THE DIRECTOR OF THE CRUNCHENSTEIN ASSOCIATION AND THE HOST OF CRUNCHENSTEIN #2 | |
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kdaluz
join:2004-10-06
Daly City, CA |  contract
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|  CylonRedPremium,MVM
join:2000-07-06
Bloom County | Re: contract There is or would be wording stating they can change the rates without breaking the contract... No one has files because there is no action that can be taken... | |
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 jmn1207Premium
join:2000-07-19
Reston, VA | Dear Earthlink.... I have enclosed a check for the full amount as usual; however, there will be a $5 service satisfaction rebate withheld. Consider the bill paid in full.
Thanks! | |
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| | | | Re: Dear Earthlink.... You appear to be very defensive of Earthlink. Employee? | |
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| | | Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:17 | Re: Dear Earthlink.... Nope. Never have been. I just don't put up with misleading news articles about any company when all the facts are not present yet. I don't have any inside info, so I'm going to have to wait to see if I'm correct or not (and that is why this article should not have been put online until the facts are all out). I could easily be wrong (it won't be the first or last time either - I'm human), but at this point the article and reactions to it are way premature when no-one (outside of EL Bean Counters and Brass) have seen a single invoice yet.
As far as my reply to you, it was to get you to read the facts on what would happen if you were to not pay your LPV bill in full on purpose.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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| | makes no sence here | |
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| | Just give DSL service away for free Then impose a fee to help recover the costs associated with providing a free service. | |
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 SBC
@ameritech.net | Earthlink dsl fees ATT started theirs in April of this year. Nothing much subscribers can do. Service providers are doing this and those who haven't yet, will do so soon. | |
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|  viperpa33sWhy Me?Premium
join:2002-12-20
Bradenton, FL | Re: Earthlink dsl fees When I moved to Florida, it was a decision between RR and Earthlink. Of course I chose RR and lucky I did. Rather than just call it a fee, why don't they just add it to your total bill and leave it like that. They are making it out like it's not there fault they are charging an extra $5 which isn't the case. | |
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| ncbillPremium
join:2007-01-23
Winston Salem, NC Reviews:
·AT&T Southeast
| $10/month AT&T DSL here - flat $10, NO other fees.
said by SBC :
ATT started theirs in April of this year. Nothing much subscribers can do. Service providers are doing this and those who haven't yet, will do so soon.
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| | Pay raises for tech staf in India As posted earlier earthlink fired most of their US tech support as a economist would say as a part of cost cutting measure. So why the f*** do they expect the users to pay arm and a leg when they are getting tech support in India of pennies. Stupid a$$e$ | |
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Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:17 | Until a actual invoice is seen, this story should be removed There is no proof that the total bill will increase by $5.00 dollars or if there will be an itemized charge that shows $5.00 of the new billing going to the fee, but not actually increasing the original total since the email can be read two different ways.
I still believe in benefit of a doubt, until all the facts are actually in place. Otherwise it is speculation at best.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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See 7 replies to this post |
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| | New Fee The 5 dollars will be used to buy vasoline that will subsequently be used to lube you up at a future date for more money. Stay tuned to find out just how much. | |
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 Rob AJets AFC ChampionshipPremium
join:2005-01-17
Pompton Plains, NJ | Earthlink DSL...pointless Seriously, it's more expensive than going directly through verizon, sbc, ATT, etc. Why bother with them? | |
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|  jamez818please hold during the silence
join:2000-09-18
Sunland, CA | Re: Earthlink DSL...pointless Because EL offers 8mb DSL and Verizon doesn't, only up to 3mb. Cable sucks in my area, if not then they would be a good option. | |
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| | | | Re: Earthlink DSL...pointless The 8mb is only attainable if you have optimum line conditions. With aging copper the world over, this is hard to find. | |
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| | | Because LPV isn't provided by any of the companies you are discussing. I believe earthlink actually uses Covad for many of their services. However, I have Qworst, and it is much cheaper than Earthlink where I am. | |
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