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story category CA Cable Companies Swap Customers
North goes south, south goes north
(old news - 10:26AM Saturday Sep 15 2007)
tags: business · cable · Wave Broadband Rocklin
Wave Broadband operates a lonely cable system in Cerritos, CA and a wider network of systems in Northern California. Conversely, Charter Communications operates cable systems all throughout the Cerritos area with a lone system in Northern California. The two companies have decided to make an exchange so that their networks are concentrated in the same area. Customers in both areas may find that service is disrupted during the switch which is supposed to take place in 1-2 months. Disruption may include different channels, required email address changes and interruption of service for phone customers.

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Forums » CA Cable Companies Swap Customers
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Post a:
George Kidd

join:2001-08-09
Vancouver, BC

Trades

Hmmm... Sounds to me like another Monopoly "Realignment"

Obviously the customers are no more than mere bargaining chips. Groan....
kommander

join:2003-11-03
Yakima, WA

Re: Trades

Yeah, it sure would be a shame for those customers to go from a system that is off set from the rest of the areas served by that company to one that is more easily put in to the mother companies network, possibly decrease drive time to those customers, and maybe just maybe increase their level of customer service because they will no longer be the lone system out by its self, but included into a included network area. Man that would really be a bad thing for those customers, we should find a way to stop it. NOT

NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

Never use your ISP Email

Use it only for account purposes and even then I'd still use the outside email.

Google, Yahoo, or any other 3rd party service has much better deals and you stand less of a chance of losing out.
--
Mac Chatter
»www.macchatter.net

belawrence
It's All About The Games

join:2000-08-06
Santee, CA
·Sprint Mobile Broa..
·Cox HSI

I remember when

Having lived around Cerritos about 5-6 years ago, I remember the local cable company being Verizon Americast. Being a field tech for a residential services company I remember hearing residents constantly complaining about not being able to get digital cable or HSD, even though the streets were ripped up recently(back then) to install fiber.
--
Obviously you're not a golfer - Jeffery "the dude" Lebowski

dbuth
My Circadian Rhythm Leans To The Night

join:2001-12-23
Turlock, CA
·Pacific Bell - SBC

Charter's area in Nor Cal is Stanislaus Co. Turlock, Ceres

The junk cable in this area has had many owners over the past 17 years. Marcus, Sammons, Charter, and now Wave Broadband. I finally went with Dish and stayed with AT&T DSL after having Charter unable to tell me what their left hand was doing when their right hand is busy.

The cable service was lousy and the broadband service was slower than slow and their tech support had nothing but excuses. Seeing a Charter truck in my small sub-division at least once a week shows me it still is crap for broadband, basic cable and HDTV.
--
"A friend is someone who knows everything about you and is still your friend."
kommander

join:2003-11-03
Yakima, WA

Re: Charter's area in Nor Cal is Stanislaus Co. Turlock, Ceres

Yeah! Those trucks only roll when there is trouble! They never roll trucks to hook up service, or do upgrades. The ONLY time that you see a charter truck is when they roll on trouble calls. What I'm trying to say is that there are other reasons for Charter to roll a truck out than for just trouble calls. We can't just turn on the service from the office like the LEC can.

RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast


3 edits
Charter also serves Shasta (Redding, Anderson, Cottonwood, Mt.Shasta City, Palo Cedro) and Del Norte (Crescent City) Counties in NorCal. I don't know why they say "lone" system in NorCal, Shasta and Del Norte Counties are two different markets.

Edit-To me, Stanislaus County is Central California, NorCal starts at SF and Sacramento
Forums » CA Cable Companies Swap Customers


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