  PhylopPremium
join:2002-11-17
Reston, VA | It's the truth. It's good to see someone "high up" expressing this sort of opinion about the huge telco monsters. I doubt this news will change much, but every little bit of speaking out helps. | |
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 RickPremium,MVM
join:2001-02-06
Waterbury, CT | Kind of funny to see a telco complaining about someone using regulatory measures to influence something.
"Verizon insisting that Sprint was "trying to use regulatory measures to undermine a successful market-based business environment."
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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 |  en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Kind of funny to see I think Sprint just wants more gov't slush fund money.
All those slush funds should go away IMO. They're nothing but cash cows.
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Canada = Hollywood North | |
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| | | Ya, I thought that was ironic also. | |
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Reviews:
 ·Verizon FiOS
| a successful market-based business environment. Yeah, You go Verizon. Like how your Wireless has its product vendors lock features down so that they can market the same product to VZW customers at a premium.
Can't wait to see how folks pony up for the GPS enabling of the "Crackberry" Pearl now coming to a VZW near you. | |
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| | Unlimited Verizon's marketing of the past.
"Unlimited data (up to 5GB/month)" | |
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| | Is this the same... Gary Forsee that was at one time being groomed to replace Duane Ackerman at Bellsouth? I believe it is. I guess that when you change companies, your point of view changes as well. Was he not aware of these "unfair benefits" while he was at Bellsouth? | |
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| Reviews:
 ·RoadRunner Cable
 ·ViaTalk
| Re: Is this the same... Anyone notice that since the mega mergers cell phone plans have mostly stayed the same. Before prices dropped minutes increased.
Now that the minutes and prices have pretty much stabilized the junk fees are being increased and new ones added. | |
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Reviews:
 ·MSN
·Brand X Internet
·DSL EXTREME
4 edits | Sprint needs to deal with keeping their CURRENT customers! Sprint needs to make keeping their CURRENT customers a priority before they worry about getting spectrum to woo new ones with! Today, for the THIRD time this year, they cut my PCS service off due to a computer billing error-WHILE I was on an important phone call! The call just went DEAD and when I tried to reconnect, I got connected to a computer, that told me that before service was restored, I would have to pay the past due balance of ZERO dollars and ZERO cents!
FINALLY. I got a "customer finance" person who told me that "the computer" automatically cuts off customers who haven't paid their bills on time. I told her that I was an 8 year customer who always pays his bills on time and that this was the THIRD time this had happened in under a year! She again gave me the computer (c)rap, so I told her that I wanted to pay my bill then. I asked her the balance and without batting an eyelash, she said: "zero dollars and zero cents"!
I asked her if something sounded strange about that amount
and it took her about five seconds to figure it out!
Can you believe this?
So, she turned my service back on-and then informed me they were doing this as a COURTESY and could not do it again until December!
HUH????!!!
So, Sprint, you'll soon be losing me as a long time customer-that'll make 500,001 you've lost so far this year....
Here's a novel idea for you-WHY NOT DEAL WITH KEEPING THE LOYAL CUSTOMERS YOU ALREADY HAVE BEFORE WORRYING ABOUT THE EXTRA SPECTRUM NEEDED TO GET NEW ONES???!!!
Got it? | |
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| | | Re: Sprint needs to deal with keeping their CURRENT customers! There's no such thing as appeasing current customers. Business schools for years have taught the 80/20 rule (80% of your profits come from 20% of your customers), but who actually listens to that after they've gotten their expensive toilet paper? The Wall Street bell is what's telling them what to do. Pavlov anyone?
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| Sigma Phi Epsilon | My Ride | | |
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|  tc1uscg
join:2005-03-09
Saint Clair Shores, MI | Sure you weren't one of the 1200 who should have got axed for calling in too much...  | |
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 KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK
1 edit | AT&T and Verizon comment edited for truthfulness.... "The market is thriving... our profits are excellent! This is an example of a successful monopoly-control based business environment."... | |
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