 vic102482
Premium
join:2002-04-30
Upper Marlboro, MD
 ·Verizon FIOS
| Thanks to Verizon and Co Doing the customer another favor.  Still there will be more to take Vonage's place should vonage "go down".
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I tie a rope around my penis and jump from a tree, don't you wanna grow up to be just like me!!!! | |
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 | Ulmo
join:2005-09-22
San Jose, CA
 ·Comcast
 ·SONIC.NET
| Re: Someone will buy vonage AT&T Vonage would be brand destruction. If anybody buys it of the likes of AT&T (since AT&T is a horrible brand), they ought to hide the owners and just brand it Vonage.
We all know how dedicated AT&T Cingular AT&T the new AT&T Cingular AT&T is to its customers, and the quality of its products. When's the last time you actually knew the name of that company? AT&T is a brand that destroys the quality of anything it's attached to, so you ought to run as fast as you can away from it. When AT&T bought McCaw Cellular, they took a decent phone company and destroyed it -- I never had drops (NYC) until AT&T bought it. I switched to Bell Atlantic Mobile (NYC) and had superb service (back in AMPS days of course), wishing I had switched a lot sooner.
AT&T these days has billing errors galore. Every AT&T account anybody I know has has multiple existant billing errors at any given moment, and often worse.
How could you destroy a brand like Vonage quicker than attaching AT&T to it? | |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County | Re: Someone will buy vonage I am another one - I have had POTS from AT&T for years and never had a billing issue nor has my phone line been down. Phone bill is only $36-39/month (I use a AT&T calling card from WalMart/Sams for LD). | |
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| | | | nozzer
join:2004-06-25
Waltham, MA | Re: Someone will buy vonage Does that 36-39 INCLUDE the cost of calling cards? I doubt it.
I pay about $30 a month to Vonage. I use well over a 1000 minutes a month calling, about 500 of it to Europe. AT&T wouldn't even come close. | |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County
·Speakeasy
| Re: Someone will buy vonage For you it would not - I rarely call long distance so add in maybe $3.00/month and probably more like 1/3rd of that or less.
Fact is - the company needs to make money - something that have yet to do which means the prices are too low and they will fail eventually. There is no such thing as a free lunch - or free long distance either. | |
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| | manhole
join:2000-09-12
Modesto, CA
clubs:
| Any other garbage you want to include? I've been an AT&T Wireless --> Cingular --> New AT&T customer for over 6-years and have excellent service. My AT&T DSL service is rock solid (again, a customer for about 6 - 7 years here). I have not had any of those billing errors that everyone you know talks about.
I am by far not an AT&T fanboy. I strongly disagree with much of what they do. I have Sonic DSL service at my office, and DirecTV for television, but the garbage you are spewing is just that. | |
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jhacker
join:2001-12-11
Peoria, IL
·Comcast
 ·Vonage
·Insight Communicat..
·AT&T Midwest
| said by Ulmo  :AT&T Vonage would be brand destruction. AT&T these days has billing errors galore. Every AT&T account anybody I know has has multiple existent billing errors at any given moment, and often worse. How could you destroy a brand like Vonage quicker than attaching AT&T to it? My sentiments exactly. I just dropped all my AT&T products and switched to Vonage. I had all sorts of the billing problems you mentioned, on top of service problems on their end they wanted to charge me to fix. Every month I'd have to call to question certain charges and find out why I wasn't receiving certain discounts I was entitled to. Finally, I got fed up and cancelled AT&T DSL, Dish Network, and the POTS is in the process of being shut off. I substituted with cable TV, internet, and Vonage. So far, Vonage has had its ups and downs. At least I don't have to pay extra for long distance or any custom calling features. In most cases the sound quality is as good as or better than POTS. There have been a few glitches, but I'm willing to put up with it because I'm paying much less. Despite what most people believe, POTS is not without its minor glitches either. Hopefully Vonage's customer service will improve. I'm not worried about Vonage going bankrupt because I'm sure some other company will gobble up the most recognizable name in VOIP. I just hope to God it's not 'deathstar'!! | |
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| jsb825
Premium
join:2003-10-08
Orlando, FL | If a telco gets vonage, I will leave the service. Its exactly what the telcos want, they want death to voip so they can enter in and take over THEN fcc will regulate to protect the scum sucking pigs in the corporate greed world. | |
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ANWDREW
join:2004-01-21
Sterling, VA
| I would be willing to Donate $ If Vonage sent me a Company Email for Donations I would
pledge to keep them alive. I like my vonage, they came in
giving the customer a choice and stuck to there guns on price very reasonable. I will always support a company this this type of integrity. We were hostage to VZ at double this cost per month and had no free long distance given for free. Thank you Vonage! | |
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| | ANWDREW
join:2004-01-21
Sterling, VA | Re: I would be willing to Donate $ I stand behind what I say. They have been good to me. I am a tech and don't really need a call center if systems are up and running. Which have been 100%. It's down when Comcast drops that's not Vonage. So yes I stand behind them. | |
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dodgetech2
join:2002-01-01
Gouldsboro, PA
·Vonage
| Re: I would be willing to Donate $ said by supergirl :said by ANWDREW : I stand behind what I say. They have been good to me. I am a tech and don't really need a call center if systems are up and running. Which have been 100%. It's down when Comcast drops that's not Vonage. So yes I stand behind them. Okay, let's see you buy their stock. I have been buying and selling their stock for the last 8 months...not once have I lost money....As a mater of fact, I have made quite a bit ...I buy it and hold it for a day or two max.....
You must be one of the suckers that bought it at $17.00 eh? | |
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Lumberjack
Premium
join:2003-01-18
Newport News, VA
·Cox HSI
| Re: I would be willing to Donate $ said by dodgetech2 :said by supergirl :said by ANWDREW : I stand behind what I say. They have been good to me. I am a tech and don't really need a call center if systems are up and running. Which have been 100%. It's down when Comcast drops that's not Vonage. So yes I stand behind them. Okay, let's see you buy their stock. I have been buying and selling their stock for the last 8 months...not once have I lost money....As a mater of fact, I have made quite a bit ...I buy it and hold it for a day or two max..... You must be one of the suckers that bought it at $17.00 eh? Ok day trader pro. You must be one of the tools that posts on the Yahoo boards about how good you are.
The point is, the value of the company has gone down considerably since the IPO. Day trading and making money is one thing (and good for you if you're doing well). But the comment above is the long term prospects which probably isn't so hot.
Anyway, Vonage had a good idea and when their gone others will fill in the gap. Besides the obvious patent research lesson, the one to learn is of customer service. If I've remembered anything about DSLR user ramblings on any Vonage news post it's that of poor customer service. Most people leapfrog other providers because of just that. And I know first hand with my providers what it feels like to go from one sucky system to another.
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dodgetech2
join:2002-01-01
Gouldsboro, PA
·Vonage
| Re: I would be willing to Donate $ said by Lumberjack :Ok day trader pro. You must be one of the tools that posts on the Yahoo boards about how good you are. The point is, the value of the company has gone down considerably since the IPO. Day trading and making money is one thing (and good for you if you're doing well). But the comment above is the long term prospects which probably isn't so hot. Im far from a pro.and I don't post at Yahoo..:)
My point was that its not a bad stock, not once did I see the word "investment"...Thats a whole different story...yeah, Its a bad investment..but its not a bad stock. | |
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| | | | | | rradina
join:2000-08-08
Chesterfield, MO
·Charter Pipeline
·Vonage
| Let's not call this "making" money. This is wealth transfer. It's being transferred from someone stupid enough to buy a crap stock to someone else gambling with their money.
This will really date me but when I was in high school one of my classes played a hypothetical stock market game. They gave us each $500 and we were allowed to buy and sell each day based on stock market reports. I started out with a (then) quality blue chip stock -- General Motors. It was expensive (~$30/share) and it didn't vary much from day to day. I ended up losing money. Then I recognized that I needed more shares if I was to make quick money. So I bought Braniff and Pan Am (both barely had their head above water...) for ~$1 each. The price of their stock would fluctuate an 1/8th on almost a daily basis. I bought a bunch, held it until it would go up and sell it. When either went back down, I would buy it again. I ended up winning but the teacher didn't much care for my strategy. She didn't exactly say I was a crook but she frowned on my tactics. | |
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Lumberjack
Premium
join:2003-01-18
Newport News, VA
·Cox HSI
| Re: I would be willing to Donate $ said by rradina :Let's not call this "making" money. This is wealth transfer. It's being transferred from someone stupid enough to buy a crap stock to someone else gambling with their money. This will really date me but when I was in high school one of my classes played a hypothetical stock market game. They gave us each $500 and we were allowed to buy and sell each day based on stock market reports. I started out with a (then) quality blue chip stock -- General Motors. It was expensive (~$30/share) and it didn't vary much from day to day. I ended up losing money. Then I recognized that I needed more shares if I was to make quick money. So I bought Braniff and Pan Am (both barely had their head above water...) for ~$1 each. The price of their stock would fluctuate an 1/8th on almost a daily basis. I bought a bunch, held it until it would go up and sell it. When either went back down, I would buy it again. I ended up winning but the teacher didn't much care for my strategy. She didn't exactly say I was a crook but she frowned on my tactics. Uh, those tactics are winning tactics by most day traders. If you made money, then you should win the game. If she really didn't like that she probably didn't like the idea of anybody shorting stock either, lol.
I play the game with penny stocks too, but most of the companies I buy into are good long term companies anyway. Vonage isn't one of those that I consider a "safe" long term buy, at least by my standards so I leave it alone.
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| | ANWDREW
join:2004-01-21
Sterling, VA
| I do believe this will pay big if they are sold. IOP bought and sold hit hi before they fizzle out. I am think
they will live through this. if every subscriber gave only $1 US they would continue to give a competitive choice. Its a smart move for every vonage customer to help Vonage return the favor, by providing a choice. when there is no
competition there is no reason to give the people better service for a decent price. | |
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| | | ANWDREW
join:2004-01-21
Sterling, VA
| Re: I would be willing to Donate $ »www.google.com/search?hl=en&q=at···G=Search
Jeffrey Citron is Angel in comparison too the google
story above. Nice job At$-)
I remember caller ID $7-8 per month and rent equipment
plus tax on wars past wow. throw some more charges on too the pile. Competition changed all that. US government had to brake them up and needs to do It again. Look at Mexico Tel-com richest man in the world. and a monopoly
»www.nytimes.com/2007/06/28/busin···f=slogin -- no compition | |
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| | | | ANWDREW
join:2004-01-21
Sterling, VA
| Re: I would be willing to Donate $ Jeffrey Citron may or may not be squeaky clean. But definitely a good fix in a predicament as Vonage landed
up-in. Hey never did I see guilty-- smart rich man lol.
Some people need to be a little bit more dimensional
and think out side the box. | |
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Trinijoy
Premium
join:2005-09-12
Brick, NJ | Is there something wrong with being optimistic? | |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ | Money They haven't shown a profit since they started. sooner or later they'll fold.
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| nbicomputers
join:2002-03-31
Bronx, NY | ether has AMD but there still around the last time i looked | |
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dualsub2006
join:2007-07-18
Newport, KY | Hello Let's look right past the fact that if they needed to they could write a check TODAY to pay off that $250 million. | |
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Lumberjack
Premium
join:2003-01-18
Newport News, VA
·Cox HSI
| said by dualsub2006 :Let's look right past the fact that if they needed to they could write a check TODAY to pay off that $250 million. I may be a little ignorant on this because I've not read all the ruling summaries, etc..
Anyway, most settlements like this are paid over time.. not in one lump sum. They just have to add that judgment as a line item on the balance sheet and take the hit as they go and hope revenues or investments will pick-up to cover it.
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RHenry26
@comcast.net
| Customer Service If Vonage can improve it's customer service, and provide the same low rates then they will stay in business. They need to advertise they offer more features for less than Comcasts digital voice.
I currently have Vonage, and received a courtesy call about 2-3 days after signing up asking how I liked the service thus far, and if I had any questions that needed to be answered. I was thrilled by that. SBC(now AT&T), Comcast, or any other service has never done that.
If Vonage dies, so will the phone companies chance of getting me as a home phone customer. | |
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| rradina
join:2000-08-08
Chesterfield, MO
·Charter Pipeline
·Vonage
| Re: Customer Service The problem is without net neutrality, when will Sandvine seek out VOIP packets and disrupt them to the point that the voice quality on Vonage is crappy? I've had Vonage for years and provided my HSI is good, it's a quality product. But, one hiccup in my HSI and I don't have a phone. I live with that but consumer HSI doesn't come with guarantees. You have to take what you get.
I was searching for a good analogy and in 30 seconds the best I can dream up is Vonage is like Federal Express or UPS paying airline passengers to take their packages as carry-on luggage. At first all carriers ignore the practice and allow it. Then the airlines decide there is money to be made and offer a competing service but at a higher cost. After a while they get tired of competing and eliminate carry-on luggage forcing passengers to check the packages. Now they purposely delay, misroute, lose and/or damage the package in an effort to end the competition. Since FedEx and UPS don't have a fleet or any real assets to ship packages, game over.
It sort of works the same way for Vonage. They really are at the mercy of YOUR Internet connection and how hard YOU are willing to fight for a quality, equally prioritized pipe.
I hope they survive but I've been thinking of hedging my bets and accepting the triple play from my cable company. It costs more with less features but I'd rather not have my phone number locked up in a class action suit when Vonage folds. We've had this number for years and it would suck to notify everyone of a new number. Plus the number is easy to remember. The last four digits are 9696  | |
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DMS1
join:2005-04-06
Carrollton, TX | Another non-issue Companies restructure debt all the time - it's just a fact of life. Given that this is over a year away I'm not surprised that Vonage say it is too premature to talk about. | |
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| rradina
join:2000-08-08
Chesterfield, MO | Re: Another non-issue Yeah -- maybe they own some patents, sue someone else and win! | |
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vonageUser10001
@rr.com
| customer service note I've never had to call customer service in 4 years at Vonage. Maybe b/c I'm a computer geek and can see where the problem originates. Also, I can deal with a 1% (tops) outage over the whole time. I don't know enough about the financials to know how long they'll exist but I do know they've saved me quite a bit of money over the years.
I did just have a friend that values things a little bit differently call the customer service line recently. They expect the service to be up and running. I thought to myself that they would switch service after the call from the complaints I see on here but they didn't. The reason they told me about it was the excellent customer service they received. Suprised the hell out of me and they even said it was an overseas call center. Vonage conferenced in the ISP and they got the problem resolved. The fact that the ISP was receptive to the call surprised me too. I really don't know what to think about this customer service thing but maybe this is the way Vonage is trying to turn it around, then again, it could have just been one intelligent rep out of a thousand idiots.
I'll keep them until they fold because I like saving money with a more than decent service. | |
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Will Vonage End When Debt Comes Due?
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