Insight Offers 20Mbps - But only to 4% of users on first come, first served basis... - dslreports.com

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Insight Offers 20Mbps
But only to 4% of users on first come, first served basis...
(old news - 12:18PM Friday Feb 08 2008)
tags: business · bandwidth · cable · Insight Communications

We first reported that Insight Communications started offering 20Mbps/1.5Mbps cable broadband service in limited markets last November. Today the company issued a press release stating that the speedier tier was being expanded across their entire Kentucky and Indiana footprint. As we've previously reported, the tier is being offered for $20 more than their 10Mbps service.

"We’ve been offering the fastest Internet download speeds in our serviceable areas with our Insight Broadband 10.0 service," said Paul Meltzer, senior vice president, product management for Insight. "And, while this service already offers customers the ability to download their favorite movies, music and games at a fraction of the time it takes using DSL, Broadband 20.0 confers extra bragging rights on Internet enthusiasts. In addition, it provides enough bandwidth for all members of an enthusiastic household to share a connection and still experience superior performance."

Interestingly, the company says the tier will only be available on a "first-come, first-served basis." The company says that means about 4% of their userbase will be able to sign up for the new tier, while they try and make sure the nation's tenth largest cable broadband network can handle the strain.

Related:

Insight Tests 100Mbps

Insight To Launch 30 Mbps Service

Comcast Bandwidth Meter Still A No Show

RCN Preps DOCSIS 3.0 Launches

Comcast Launches Wireless Broadband In Philly

Charter Offers 60 Mbps In California

Comcast Slammed For Non-Existent Throttling Changes

Mediacom Hints At 50, 100 Mbps Speeds

Forums » Insight Offers 20Mbps


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hopeflicker Capitalism breeds greed Premium join:2003-04-03 Long Beach, CA	Even the VP... knows what broadband is used for. I know they market to the p1rates . And, while this service already offers customers the ability to download their favorite movies, music and games -- Man created God in his image : intolerant, sexist, homophobic and violent.
	permalink · 2008-02-08 11:44:14 ·

Baloney @insightbb.com	Re: Even the VP... Since they run Sandvine - Limewire and BT is useless - your statement is moot....
	permalink · 2008-02-09 11:20:17 ·

Sith HMP I Did What? Premium join:2004-04-25 Bloomington, IL	Thank you Insight It just figures they would do this one month after they had Comcast take over our area.
	permalink · 2008-02-08 12:25:12 ·

dishrich join:2006-05-12 Springfield, IL	Re: Thank you Insight said by Sith HMP : It just figures they would do this one month after they had Comcast take over our area. Just like Insight did when they FINALLY added Boomerang & more HD recently, AFTER the Comcast takeover...
	permalink · 2008-02-08 12:57:59 ·

satellite68 join:2007-04-11 Louisville, KY	said by Sith HMP : It just figures they would do this one month after they had Comcast take over our area. so, they shouldn't have done it at all? they sold off a huge portion of their customer base (read: overhead cost) and now they're offering upgrades to their existing customers. i personally won't be taking advantage of it, but i'm quite sure others will.
	permalink · 2008-02-08 13:37:14 · Print ·

Sith HMP
I Did What?
Premium
join:2004-04-25
Bloomington, IL

Re: Thank you Insight

No, I'm not saying that at all. I think it's great they did it. It just sucks for me because I will probably never see it here. I know, pity me. So as I said, it just figures they leave and then do it. I am a Insight fan and it was a real let down when they left our area. I never really had a problem with their service. When I did it was corrected very fast and their customer service in this area was superb.

permalink · 2008-02-08 19:02:44 ·

Sadd @comcast.net	Comcrapstic! It's Comcastic!
	permalink · 2008-02-08 12:29:07 ·

jgegner join:2007-12-17 Bowling Green, KY 1 edit	Re: Comcrapstic! Don't you mean, "It's Comcraptastic!" jgegner
	permalink · 2008-02-08 13:35:33 ·

jgegner

join:2007-12-17
Bowling Green, KY

·Insight Communicat..

InsightBB is expensive enough already.

I think I'll stick with their 10Mbps service for the time being. I already pay $38/mo. for what I have now, but to pay an additional $20/mo. to upgrade my broadband service to 20Mbps down/1.5Mbps up simply isn't worth the extra money. If this upgrade were being offered for an extra $10/mo., I'd probably consider it.

What really sucks, though, is that here in Bowling Green, KY, AT&T is the major telephone company. If I was able to get Verizon FiOS here in Bowling Green, which unfortunately I can't, I'd ditch Insight in a heartbeat.

jgegner

permalink · 2008-02-08 13:00:54 · Print ·

ShadezeRO join:2006-04-24 Fort Lauderdale, FL	Re: InsightBB is expensive enough already. $38/mo for 10Mbps is not bad... I pay like $35 for 6Mbps on Bellsouth (Att)
	permalink · 2008-02-08 13:25:57 ·

axus join:2001-06-18 Washington, DC	You must have a good market there... $38/mo for 3 MBps here is a good deal.
	permalink · 2008-02-08 13:58:37 ·

ShadezeRO join:2006-04-24 Fort Lauderdale, FL	Re: InsightBB is expensive enough already. I'm on a bundle though, regular is something like $42.95?
	permalink · 2008-02-08 14:42:32 ·

barn25 join:2005-11-17 Springfield, IL	Sad Funny how this happens after the comcratic fuckover they did to people in IL...
	permalink · 2008-02-08 13:25:01 ·

gone4now join:2002-09-10 Noblesville, IN	Re: Sad dont forget they did it to most of indiana also!
	permalink · 2008-02-08 13:30:39 ·

JDAC @insightbb.com	feh They offered me this last week when I was setting up some other Insight things. 20Meg d/s? Great! For another 20 bucks? pass.
	permalink · 2008-02-08 13:38:18 ·

bsc Premium join:2003-03-11 Lexington, KY	Good luck.. My parents live in a relatively affluent subdivision in the heart of Lexington and they cant get their supposed 10Mb connection to work better than 5.5... I will stick with my 6Mb DSL, soon to be 12Mb ADSL2 from Windstream.
	permalink · 2008-02-08 13:40:30 ·

NOCMan Verizon Fios User Premium join:2004-09-30 Flower Mound, TX	Good of them At least they are not selling to everyone and then having a crappy network that's overloaded. I remember when Road Runner opened up in North Carolina and only had a single DS3 feeding it. About 10 days after launch you could not get anywhere in the evenings. Took them a month to get a OC3 installed. -- Mac Chatter »www.macchatter.net
	permalink · 2008-02-08 14:08:01 ·

Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden

·Optimum Online

Good Job!

I think this company should be praised for only selling this tier to 4% of their userbase.... We all know how some ISPs oversell their top tiers and wind up slowing down the entire network for a region..

They could have just as easily sold the tier to 20% or more of their subscribers and wound up with horrible congestion... They put their subscribers first, money second in this case.

-Tzale

permalink · 2008-02-08 15:22:57 ·

OSUGoose join:2007-12-27 Columbus, OH clubs:	Re: Good Job! i suspect the 4% thing is to see what demand they have for it, and use the extra 20.00/mo to finance upgrading so they can offer it to a wider audience of customers.
	permalink · 2008-02-09 13:36:21 ·

SCAVENGER1 join:2006-11-04 Freeport, IL	Re: Good Job! well i have been paying $44.95 since 2004 when i got Insight cable Internet. wish i was only paying that little for the same 10mb down and 1mb up like every one else that is paying a lot less then I.
	permalink · 2008-02-10 12:06:58 ·

rfarmer

join:2008-02-01
New Albany, IN

·Insight Communicat..

said by Tzale

:

I think this company should be praised for only selling this tier to 4% of their userbase.... We all know how some ISPs oversell their top tiers and wind up slowing down the entire network for a region..

They could have just as easily sold the tier to 20% or more of their subscribers and wound up with horrible congestion... They put their subscribers first, money second in this case.

-Tzale

true way to look at the net work thresh hold thay realy are trying a lot harder to please

permalink · 2008-02-20 05:17:04 · Print ·

rfarmer

join:2008-02-01
New Albany, IN

·Insight Communicat..

i pay the extra 20 dollars for 30mbps in bandwidth IM a new Albany, In. customer and i use to talk real bad about insight after the back bone change and all,I Evin left them for a year,too dsl and sattlight tv, but they came back from that i think insight learned a big lesson and have now became the Number one isp in my book when a company like this steps up like that and learns a lesson from pass and move forward like they have putting there customer first like they do now and IM glade to say IM back for the log hall insight proved there self to be a company of value and customer first and that plays a big part in my book as i will now give my approval you all rock keep it up insight way to come back from the dead you all came a long way and we the consumer see your struggles and see you over coming the competition keep up the hard work it pay off in the end with your customers

permalink · 2008-02-20 05:42:25 · Print ·

rfarmer join:2008-02-01 New Albany, IN	Thank you Insight so yes Thank you Insight for your hard work and good sevice you all rock the net
	permalink · 2008-02-20 05:48:30 ·

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Forums » Insight Offers 20Mbps


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