  INT0CABLE BANNED Premium join:2007-10-22 Bronx, NY | wow wow | |
|
 |   hopeflicker Capitalism breeds greed Premium join:2003-04-03 Long Beach, CA
| Re: wow Nothing but
CAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPS CAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPS CAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPSCAPS -- Man created God in his image : intolerant, sexist, homophobic and violent. | |
|
 |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA | Re: wow What's the point of having 50/50Mbps when you're throttled/capped ? -- Canada = Hollywood North | |
|
 |  |  |   ih8aol
@comcast.net
thumbs down from: Cabal 
| Re: wow I agree with you entirely! We jusrt got switched from Insight to Comcast; very unhappy... Comcast trottles the speed at less than half of what I used to get. If Verizon FIOS came to town, I would switch in a heartbeat. | |
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 |  |  |  |   fishmaster Premium join:2004-10-08 Rockford, IL | Re: wow You Noticed a 30-50% average drop in speed too  -- Browse Alot - Sign In Little - Post Even Less | |
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 |  |  |  |  syrkel2
join:2003-12-02 Galesburg, IL | yeah I agree. I just switched form insight to comcast in Illinois here and insight was she shiznit. I cant remember the last time that insight internet went down. and it was so fast too. | |
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 |  |  |  |  mogulero0
join:2005-04-21 Lakeville, MA
| Verizon has a great product, for now. But their customer service sucks out loud. I have fios 20 over 5. I have Comcast phone service. I have tv with Comcast because fios tv is not available in our town as the town & Verizon cannot agree on a contract. When I try to contact Verizon about my fios service their voice queue keeps asking for my telephone number. In my opinion, Verizon maintains a culture of arrogance as AT&T did of yore.
Comcast sucks too but less.
So I am a whore for the fastest product, which, at the present time, is Fios. But when 50 over 50 comes down the pike I will be on it in a heartbeat. | |
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 |  |  |  |
 |  |  |  |   hopeflicker Capitalism breeds greed Premium join:2003-04-03 Long Beach, CA
| Re: wow said by GOLFnSUN :said by en102 :What's the point of having 50/50Mbps when you're throttled/capped ? The caps will change upward as the infrastructure is improved. The current word is they tossed users that were well north of 100 GBs/month. So when the infrastructure is enhanced double, triple, etc, the caps will be too. Highly unlikely. They will keep the caps intact to force users to pay more if they go over their invisible limit. Isn't that what big business' want? capitalize on everything? -- Man created God in his image : intolerant, sexist, homophobic and violent. | |
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 |  |  |  |  |   TheSaint
join:2002-01-25 Hanover Park, IL clubs: | Re: wow I agree. The caps will stay in place otherwise they'll cannibalize off their business accounts. | |
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 |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA | You bet..have to make money where possible, and have your cake + eat it too. -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: wow I don't disagree that caps will rise... however, I do suspect that the caps/filtering will be such that Comcast will still throttle or cap you for what they deem excessive, and not what _is_ excessive. -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |  |   GOLFnSUN Enjoy the sun Premium join:2002-03-03 Avalon, NJ
·Sprint Mobile Broa..
·Comcast
1 edit | Re: wow said by en102 :I don't disagree that caps will rise... however, I do suspect that the caps/filtering will be such that Comcast will still throttle or cap you for what they deem excessive I agree with that. There will always be those who see it as a challenge to eat up every last bite of bandwidth whether they will ever watch anything that they actually download. And for people like that caps are necessary. -- My BLOG .. .. Internet News .. .. My Web Page | |
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 |  |  |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: wow True: Malicious traffic (open relays, hosting newsgroups, botnets, etc. ) and general hackers can be dealt with.
However, if I decide to stream HD video, lets say 8 hours / day, I should not be deemed and excessive user. For reasons like this, I'm still on DSL. No CAPS, no filters (smtp is currently filtered, but can be removed by request), and very little jitter.
In fact, DSL-Extreme doesn't care if I run servers off my connection. -- Canada = Hollywood North | |
|
 |  |  |  |  |  |  |  |  |  cornelius785
join:2006-10-26 Worcester, MA
| Re: wow 'excessive' bandwidth usage should be based on past history and current network load. it should not depend on what the data being transmitted is (game server data, p2p, youtube, etc.), only that it is data. i'd probably consider you an excessive bandwidth user for those 8 hours, assuming it is fairly often and network load is high. i'd have no problem limiting your connection during peak network usage (say ~90% utilization of network capacity) to allow for others that may need to do just sporadic downloading for small files.
in the end, it is not fair to those that don't do huge amounts of downloading or uploading all the time be penalized with a slower connection, packet dropping, or unstable pings because a few that saturate their connection all the time. ideally, caps should do this, but in reality probably not so much. | |
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 |  |  |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: wow Well, lets say that there's a new company out there, pushing HD IPTV . All I need is an Internet connection. Now should my TV service over the Internet be capped because I don't want to pay for Comcast TV service ? I've downloaded a few Linux DVD ISO images, on DSL, and have never had any issues (we're talking many GB here). If I'm paying for a 6Mbps line, I should be able to use it.
The cable model is based on high speed bursts, not sustained high end downloads / uploads due to the shared nature. They shouldn't oversell a node. Comcast even described this in their FCC statement yesterday. What sort of sucks is that its on a node by node basis where the issue occurs. You could be on a node with no traffic and consume almost as much as possible, while being on a node with a few high consumption neighbors, your status would degrade. -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |  |  |   CColon
join:2008-04-20 Philadelphia, PA
·Verizon FIOS
·Comcast
| Re: wow You fail to realize that along with the faster and bigger bus uplinks they are deploying from Nortel DOCSIS 3.0 allows them to bond frequencies to allow for the rise of caps. In 4 years of working for comcast in NJ, DE, and PA I have seen one customer get "the call" for excessive use, and he was later prosecuted for software pirating. | |
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 |  |  |  |  |  |  |  |
 |  |  |  |  |  |  |  |  reelbigfish
join:2002-06-06 Boston, MA
·Comcast
·Comcast Digital Vo..
| Re: wow The reason for the caps is that bandwidth is currently limited and they are trying to preserve good performance for the majority of their users. Once the bottle neck is gone, the caps will rise in step with that. Comcast is out to make money, but when they no longer have a reason to have such low caps, they will go up.
And just because someone says something good about a company doesn't mean they are a shill. | |
|
 |  |  |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA
·RoadRunner Cable
·DSL EXTREME
1 edit | Re: wow I don't have any real issues with CAPS/throttling, as long as
A) I know the actual limit of MY usage before being capped/throttled. B) My consumption limit isn't based on a neighborhood usage., but my usage. C) All the cards are on the table BEFORE I sign up for service.
I've been thinking about migrating to Cable (TW here) for a package deal, or even AT&T, however, I use this line for business, and I don't want some corp. bean counter deciding for me that I can't run certain apps, or that I can't use a specific amount of bandwidth per month, or specific time of day. -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |   EG The wings of love Premium join:2006-11-18 Union, NJ | Re: wow Any tangible evidence ??? | |
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 |  |  |  |  |  |  |   karlmarx
join:2006-09-18 iraq
·Fairpoint Communic..
| I CHALLENGE your assertion. If right now, they 'kick' someone for over 200GB of usage on a 6/768 connection, and now they offer 50/50 connections, do you really thing they won't bounce you until you hit 1.8TB of data? I mean, if they increased the caps as much as they increased the speeds, I sure as hell wouldn't bother to buy the higher speed, I'd stick with my 6/768 connection an use 1.5TB per month safely. Caps, and they DO exist, will most certainly NOT go up. -- The happiest countries are the most secular. The struggle AGAINST corporations is the struggle FOR humanity! | |
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 |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA | Re: wow Who says I need any more bandwidth ? I just don't need what I have capped/filtered/throttled -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |  |   BabyBear Keep wise ...with Night-Owl
join:2007-01-11
| Re: wow said by en102 :Who says I need any more bandwidth ? I just don't need what I have capped/filtered/throttled Or passed on to any agency for "snoopage" purposes, including but not limited to NSA, CIA, RIAA, MPAA, FBI, AAA, DHS, FEMA, EU, ABC, 123, Do, Ra, Me.  | |
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 |  |  |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA | Re: wow That's why I'm not on AT&T... but DSL-Extreme  -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |  |  |   gaforces United We Stand, Divided We Fall
join:2002-04-07 Santa Cruz, CA
·Cruzio Internet
1 edit | Re: wow Who installed the switches and maintaines them for DSL Extreme? And where are they located?  Who's network does it go through?
Im kind of in the same situation, my packets go through ATT network and they could look if they wanted. I have no doubt about that. -- Vista ~ Less functional every day! | |
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 |  |  |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA | Re: wow True - everything goes through AT&T CO. -- Canada = Hollywood North | |
|
 |  |  |  |  |  |  |  |  dlewis23
join:2005-04-18 Boca Raton, FL
| I do..... And so does any other web 2.0 developer.
We are tried of having to compress and lower the quality of our stuff so people with slow connections don't have to wait 10 minutes for the web app to load.
Once this, or even 10mbps starts to become the norm, you are going too see a exposition in the quality of the way websites look. | |
|
 |  |  |  |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: wow Agreed.. here's the 'issue'
A) DSL = lower bit rate, but typically you will hit your max w/o issue (eg. ADSL 6-7Mbps, VDSL at 10Mbps). Typically a better QoS on DSL, IMO. B) Cable 6-25Mbps, slow downs during peak usage, but for bursty transmissions, and less distance limitations, Cable works well.
Think of DSL as token ring, and Cable as ethernet with a hub (not switch).
Unless I'm mistaken HD uncompressed is 19.2Mbps, and unless there's a queuing mechanism, I don't think you'll be having decently streamed HD over the internet for a while w/o buffering -- Canada = Hollywood North | |
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 |  |  |  |  |  |  |  |
 |  |  |  |  |  otis_sh
join:2007-05-04 Ann Arbor, MI
| The caps are one thing, but them getting it wrong is another.
If you can't log into your account with them and see what you've transfered, you've got very little in the way of defending yourself when they get it wrong (and they do get it wrong sometimes).
Sure, who doesn't want that speed, and caps are even dealable with, but the secrecy and how they do things sort of puts a whole damper on that.
The problem is the corporate culture, the business practices, the secrecy, the arrogance. That's the problem. Fix that, the caps aren't really as big a deal anymore. | |
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 |  |  |  |  |   jt55
@comcast.net | he didn't say they would get ride of teh cap. they will just increase the cap some. everytime they increase there speed they have increase there cap a little but it is alway there. | |
|
 |  |  |   Mr Anonymous
@comcast.net | What's the point of claiming they are going to provide (insert speed here) when they refuse to upgrade the cable system they own in your area so you can even have broadband?  | |
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 |  |  |  quatrix Premium join:2005-02-11 Davie, FL | Your transfers happen faster. Not everyone needs faster speeds for the purpose of downloading a greater quantity. And considering what the majority of people who oppose caps use their connections for, they don't deserve it anyway. | |
|
 |  |   viggent5
@comcast.net
from: GOLFnSUN 
| are you guys retarded, i pay comcast for a 16mbps connection, and i consitently get 14-15, maybe you should clean out your computers instead of complaining like little girls | |
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 |  |  |   hopeflicker Capitalism breeds greed Premium join:2003-04-03 Long Beach, CA
| Re: wow said by viggent5 :
are you guys retarded, i pay comcast for a 16mbps connection, and i consitently get 14-15, maybe you should clean out your computers instead of complaining like little girls So you are one of the lucky ones. Are you saying that everyone that has speed issues has infected computers? pffttt! -- Religion does three things quite effectively: Divides people, Controls people, Deludes people. | |
|
  chakey Premium join:2004-06-14 Gladstone, NJ clubs: | Nice It's nice to see someone else besides Verizon stepping up and moving to the next generation of infrastructure (cough, cough--QUEST). | |
|
 |  dks7
join:2004-05-31 | Re: Nice That will be nice, give people a Ferrari, and a half a gallon of gas. | |
|
 |  |  firewire9999
join:2004-07-11 Livonia, MI | Re: Nice No No to regular gas. Has to Biofuel (we need to save the planet). | |
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 |   dvd536 as Mr. Pink as they come Premium join:2001-04-27 Phoenix, AZ
| said by chakey :It's nice to see someone else besides Verizon stepping up and moving to the next generation of infrastructure (cough, cough--QUEST). Course the "half" that will get it will be those in fios areas. for the 'havenots' the only thing DOCSIS 3.0 will do is allow nodes to be even more oversold! -- You can never be too rich, too thin or have too much Bandwidth | |
|
  BS
@rr.com | pul leeze cable wont be able to keep up the demand... | |
|
 majortom1029
join:2006-10-19 Lindenhurst, NY | How is this possibe with no upstream bonding modems? Does any company actually have upstream bonding capable modems yet? The ones motorola released only are downstream bonding capable. | |
|
 |  See 15 replies to this post |
|
 ANWDREW
join:2004-01-21 Sterling, VA | If by some chance it rivals FIOS I would maybe give Comcast $ if they work out the issues in sterling VA DOCSIS 2.0. | |
|
  proefain Premium join:2000-05-08 Crofton, MD | To Half Their Users And the other half where there is no competition will see what speed? | |
|
 |   Shack
join:2002-01-17 Bloomington, IN | Re: To Half Their Users 6000/384 | |
|
 |  |  debo280
join:2008-02-07 Bradley, SC | Re: To Half Their Users Stop Bitching | |
|
 |   dvd536 as Mr. Pink as they come Premium join:2001-04-27 Phoenix, AZ
| said by proefain :And the other half where there is no competition will see what speed? What they are currently getting. no need to give the 'havenots' anything extra. -- You can never be too rich, too thin or have too much Bandwidth | |
|
  MarkyD Premium join:2002-08-20 Oklahoma City, OK clubs: | cool and all... but they severely limit how you can use that upstream bandwidth. no bit torrent seeding. Monthly consumption caps. I'll pass. -- MCSE, ACSA, and a lot more | |
|
 |   tekmunki Tekmunki Premium join:2001-12-06 Lake City, FL clubs:  | Re: cool and all... And...
What about node congestion? | |
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 |  |  |
 |  |   N3OGH Bear patrol must be working like a charm Premium join:2003-11-11 Philly burbs | Re: cool and all... This is when someone screams.
"IT'S NOT THE NODE!!!!" -- Petty people are disproportionably corrupted by petty power
| |
|
 |  |   vzw emp
@qwest.net | how about not overselling the damn thing in the first place? | |
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 |
 |  blips
join:2001-04-17 Addison, IL
| Re: Drool...... said by djdanska : But, what good is 50 on the upload if you can't use it with bittorrent? I would like to connect to my computer at home from work or on vacation with VNC without feeling like I'm on dial up. Also, application like offsite back ups would hugely benefit from the higher upload. | |
|
 |  |   Comcastrated
@QWEST.NET
| Re: Drool...... Off site backup would be cool. Unfortunately Comcast sends RST packets on non bittorrent traffic too. At least in my testing with wireshark. So, If the backup application is not specifically identified by sandmine (sandvine) or the backup application has been specifically re-written to handle it, it won't work on comcast. | |
|
 itguy05
join:2005-06-17 Camp Hill, PA | Too late Just signed up for FIOS - will be installed next Sat. And I can say a big F-U to Comcast... | |
|
  Hehe
@ssa.gov | Would be useful if I could run a web server Would be useful if I could run web, email and DNS servers. But the TOS says I can't. | |
|
 |   hopeflicker Capitalism breeds greed Premium join:2003-04-03 Long Beach, CA
| Re: Would be useful if I could run a web server said by Hehe :
Would be useful if I could run web, email and DNS servers. But the TOS says I can't. Dont let a measly TOS stop you  -- Man created God in his image : intolerant, sexist, homophobic and violent. | |
|
 |  itguy05
join:2005-06-17 Camp Hill, PA
| said by Hehe :
Would be useful if I could run web, email and DNS servers. But the TOS says I can't. You can't on Comcast residential either.
»www.comcast.com/MediaLibrary/1/1···tcom.pdf
"b. Prohibited Uses of HSI. You agree not to use HSI for operation as an Internet service provider, a server site for ftp, telnet, rlogin, e-mail hosting, Web hosting or other similar applications, for any business enterprise, or as an end-point on a non-Comcast local area network or wide area network. You agree to indemnify, defend and hold harmless Comcast and its affiliates, suppliers, and agents against all claims and expenses (including reasonable attorney fees) arising out of any breach of this Section including, but not limited to, any claims based on or arising out of any material violation of any applicable law."
Your home network is an endpoint on a non-Comcast LAN. The other computer is most likely not on CC's network. | |
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 |  |   hopeflicker Capitalism breeds greed Premium join:2003-04-03 Long Beach, CA
| Re: Would be useful if I could run a web server TOS is not the law.
I'd still say go ahead. Chances of getting caught are slim to none. hell, i ran a ftp site on my HSI connection for the past 8yrs and now, and now that i have FIOS, im running a website too.
You got nothing to worry about as long as you know what you are doing (security wise). -- Man created God in his image : intolerant, sexist, homophobic and violent. | |
|
  pokesph It Is Almost Fast Premium join:2001-06-25 Sacramento, CA clubs:
·Comcast
| oh.. Comcast can barely provision the speeds they are offering now, using strong-arm and illegal means to limit current BW use.. what makes them think that they can offer 50/50 on their current, very overloaded, backbone / peering agreement network?
50/50 @ 20GB a month is useless. | |
|
  Kfedka Premium join:2005-05-06 Spokane, WA | What about 16/2 Why brag about 50/50 when you can't even get 16/2 to the whole network! | |
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 |  RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11 | Re: What about 16/2 They can't even do 6/.768 here right yet... -- Toolmaster of La Grange. | |
|
 |  |  reelbigfish
join:2002-06-06 Boston, MA
·Comcast
·Comcast Digital Vo..
| Re: What about 16/2 The limiting factor is DOCSIS 1.1, which limits upstream on the node. When DOCSIS 3.0 comes out, we will have the same issues with upload until channel bonding is solidified. Their backbone can either handle the traffic now, or will be able to once they can allow their users to push that much bandwidth. | |
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 |  |  |  RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11 | Re: What about 16/2 On this system they can't seem to get it right in either direction. Powerboost? Ha! What's that? HD video isn't even offered. -- Toolmaster of La Grange. | |
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 |  |  |  |   Comcablrtl
join:2003-10-25 Midwest | Re: What about 16/2 What are you even talking about? HD cable is available in all of Chicago, and if you're not getting your advertised CHSI speeds you need to have a technician out. 16/2 is available in all of Chicago as well now. | |
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 |  |  |  |  |  RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11 | Re: What about 16/2 You might want to check your facts. This system only offers 6 megabits (barely) and HD is hit or miss. -- Toolmaster of La Grange. | |
|
  Xela19115
join:2000-10-06 Richboro, PA
·Verizon FIOS
| Hmmm.... I'll believe when I'll see it. And how will that tier cost? Knowing the Comcast record on delivering anything on time I would not be holding my breath for 50/50 Mbps DOCSIS 3.0 by 2010 from them. Chances are that by the time Comcast delivers 50/50 sometime by 2015, Verizon will be providing 100/100 or more for $30/month. In the past 3 years Comcast hasn't delivered a single big item product. They still have not deployed DOCSIS 2.0, Switched Digital Video (SDV), a decent modern TV guide, OCAP, Multistream CableCard, DSG and a lousy selection of HD channels to name a few.
With bandwidth throttling and other questionable practices I would not be surprised if by 2010-2015 they wouldn't have the customer base to sell that 50/50 tier. -- --------- xela19115 | |
|
 |  antonio010
join:2002-11-24 | Re: Hmmm.... Pretty amazing, I just hope it doesn't vanish in the wind similar to the announcement Cablevision made with their OOL Ultra product. | |
|
 |  |  majortom1029
join:2006-10-19 Lindenhurst, NY
| Re: Hmmm.... The problem with the ultra package was that it was using a proprietary product. A better one but proprietary product none the less . Narad went out of business and it was too expensive to setup.
Why must the cablesystems go with docsis. We know that coax can handle more bandwidth and also that fiber can handle tons more so why is it that docsis nodes have so little capacity? | |
|
 |  irsean
join:2001-05-10 Redlands, CA
·Verizon FIOS
| I don't know about the 100/100 price but FiOS is delivering 50/50 right now (East Coast regions) and soon a 100/100.
And switching from BPON to GPON doesn't require any hardware/software upgrades to existing equipment in the field. -- Message of the Day There is no message of the day | |
|
 |
 |  See 7 replies to this post |
|
  Vathral Premium join:2002-08-26 New York, NY clubs: | Comcast: 50/50Mbps To Half Their Users by 3010? There. That should be the actual title of the story. Subject ^^ | |
|
 |   fatmanskinny Premium join:2004-01-04 Wandering
·Comcast Digital Vo..
·Comcast
| Re: Comcast: 50/50Mbps To Half Their Users by 3010? said by Vathral :There. That should be the actual title of the story. Subject ^^ No, no. Here is the real story headline:
Verizon takes over Comcast and now offers 50/50Mbps To Half Their Users by 2010. -- The only place where Success comes before Work is in the dictionary. | |
|
 KraziJoe
join:2006-09-08 Alexandria, VA | Wow... The Slowski's are going to be pissed. | |
|
  bluvsbjy
@ar.us
| People stop complianing I've been reading this forum for years now and I just read a lot of knuckle head complaints from a bunch of people who know absolutley nothing about bandwidth and how to get or test it. I've had Comcast HSI ever since it's inception and NOT ONCE have I had a problem with bandwidth, availability or customer service. I wish you complainer's would learn a little something about the technology before you bash it. I am a network and systems administrator for the U.S. Army and from my 19 years of experience 9 times out of 10, the problem customers are having are their own ignorance not the network. EDUCATE YOURSELF!!!!!! | |
|
 |   Hes Dead Jim
@comcast.net
| Re: People stop complianing Just because you are not having problems doesn't mean no one else is. quote: the problem customers are having are their own ignorance not the network. EDUCATE YOURSELF!!!!!!
SPEAK FOR YOURSELF!!!!!! | |
|
 |  |  irsean
join:2001-05-10 Redlands, CA | Re: People stop complianing If only he would take his own advise and educate himself. -- Message of the Day There is no message of the day | |
|
 |  wem1969a
join:2005-07-18 Washington, IL
| I have been a network engineer for 18 years, a consultant for 13 years and a customer of Insight high speed internet for 8 years. When I first started with Insight it was still @home. Insight always took care of my problems with 1 hour when I called. I have even moved my account from one location to another and replaced my cable modem and it still only took them 45 minutes to fix my account.
Comcast changed all of the business customers that I support. Comcast did not inform them of a pending switch. VPN's broken all over the state. It was a mess.
Regarding my personal internet connection. The switch also broke my connection completely. I called support and waited for 1:45 to talk to some one. This person tells my that they do not have the correct information for my cable modem. (OK. I can understand that) I give them the modem MAC address and model. She puts my on hold for 30 minutes. Then she informs me that she will have to send this to "LEVEL 3" support and the problem will be solved in 24 hours. 24 hours later I call at 10pm spend 36 minutes on hold, to find they need the MAC again and the "LEVEL 3" support person already looked at it and didn't do anything with it. 52 minutes later I have my internet back.
Good CS. OK I will take your word for it. I haven't seen it yet. | |
|
 |  |   bent not broken Premium join:2004-10-04 Loveland, CO clubs:
·Comcast Formerly ..
| Re: People stop complianing said by wem1969a :Comcast changed all of the business customers that I support. Comcast did not inform them of a pending switch. VPN's broken all over the state. It was a mess. As much as I feel ambivalent towards every aspect of Comcast, that one's 100% your fault if it was you setting up and supporting those networks. Always use DynDNS to locate the ends of your tunnel unless you have a truly static IP. -- »www.lp.org/issues/family-budget.shtml
"That government is best which governs least" - Thoreau | |
|
  dadkins Can you do Blu? Premium,MVM join:2003-09-26 Hercules, CA | Y'all can pass on it! I'll take some of that! 50/50? In an area that will never see any other provider than AT&T?
Damn Right! -- Think outside the Fox... Opera | |
|
 |   BabyBear Keep wise ...with Night-Owl
join:2007-01-11
| Re: Y'all can pass on it! Sure.. Would you like your 50/50 in cans or bottles? mmmm. Lemon/Lime..
Even slow-witted chimps on a all day crack binge wouldn't believe any US ISP is going to hand over 50 Mb/s upload speed in this life-time.  | |
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 |  |  |  |   dadkins Can you do Blu? Premium,MVM join:2003-09-26 Hercules, CA | Re: Y'all can pass on it! LOL! | |
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 |  reelbigfish
join:2002-06-06 Boston, MA | Re: 20% huh... The real cost of the whole thing is going to be any head end upgrades required which will differ by market, but for sure they will need to distribute new CPE devices. DOCSIS 3.0 is useless without a DOCSIS 3.0 CPE. | |
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 |   travisc
join:2001-11-09 Port Perry, ON | Considering that new modems are needed for DOCSIS 3.0 and quite possibly new line cards in the CMTS, I fail to see how that's a simple software upgrade. | |
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 |  |  |  majortom1029
join:2006-10-19 Lindenhurst, NY | Re: 20% huh... I am thinking that adelphia equipment was cisco. Cablevisions equipment just needed a software update to go docsis 2 (was told this by a cablevision enginer). I dont know if this same equipment can do docsis 3 though . | |
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  Vamp 5c077 Premium join:2003-01-28 MD | Great news for FIOS.... Since Comcast is a direct Competitor here and FIOS right now is being developed on GPON in my area... This is good news since FIOS will compete with 100/100 when Comcast does this.
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