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AT&T Confirms Dual HD Stream U-Verse Upgrade
But won't specify specific launch dates....

Originally slated for last year, AT&T has been working hard on testing a compression scheme that allows them to offer two HD streams, two SD streams, and 10Mbps worth of data via the average 25Mbps most U-Verse customers receive. AT&T confirms to me that they are indeed now offering two HD and two SD streams in some markets, but won't specify any solid launch dates. The update is coming to all U-Verse customers shortly, AT&T confirmed.

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"We've begun rolling out the ability to watch or record two HD programs simultaneously, and the rollout will continue market-by-market," AT&T rep Brad Mays says. "We're not disclosing our schedule since exact dates can sometimes change, but we will be letting customers know once it's available to them."

Users in portions of the St. Louis, Detroit and Atlanta area launch markets have reported seeing the upgrade. I'd wonder if they're not officially announcing these upgrades because the announcements themselves could act to highlight U-verse network limitations. Next up? Line bonding and faster speeds.
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deadzoned
Premium Member
join:2005-04-13
Cypress, TX

1 recommendation

deadzoned

Premium Member

It's Like

Lipstick on a pig. Still a pig.

MarkyD
Premium Member
join:2002-08-20
Oklahoma City, OK

MarkyD

Premium Member

Re: It's Like

said by deadzoned:

Lipstick on a pig. Still a pig.
only a slightly hotter pig.

en102
Canadian, eh?
join:2001-01-26
Valencia, CA

en102

Member

Re: It's Like

Yeah - Uverse is still too pricey for general use here:

1. Uverse still requires the order of TV service for Internet
2. No Uverse VoIP + Unverse Internet only bundle (Cable offers this)
3. No Uverse VoIP offered in the L.A. area

I'll use OTA for now, thanks.

Arel
@ameritech.net

Arel

Anon

Re: It's Like

said by en102:

Yeah - Uverse is still too pricey for general use here:

1. Uverse still requires the order of TV service for Internet
2. No Uverse VoIP + Unverse Internet only bundle (Cable offers this)
3. No Uverse VoIP offered in the L.A. area

I'll use OTA for now, thanks.
I've installed U-Verse Internet only......?
As for the VOIP and internet bundle no such luck there
xxTRAGEDYxx
join:2008-03-14
Kannapolis, NC

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to deadzoned
wow!!! you took the words right out of my mouth!!! AT&T needs to stop rolling out U-verse, re-think their strategy, and come at the market when they have something better...

Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX

Hookem99 to deadzoned

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to deadzoned
Agreed.....

Im not so sure ATT tech's know what they are doing. My neighbor is having U-Verse installed today. 4 ATT trucks have been at her house since 9am. They were still all there at 1:30 , but when I looked a couple minutes ago they were down to two.It's not like we're in an old area that needs all new cable!! Besides, their HD can't compare to DTV!

morbo
Complete Your Transaction
join:2002-01-22
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morbo

Member

Re: It's Like

4 trucks? wow.

OSUGoose
join:2007-12-27
Columbus, OH

OSUGoose

Member

Re: It's Like

No Big Deal, possably were traning outher tech's newly hired in. Also commond to have landline repair come out in bucket truck just in case they need to do something.

morbo
Complete Your Transaction
join:2002-01-22
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morbo

Member

Re: It's Like

that makes sense. i assume verizon fios installs were like this, once upon a time?

OSUGoose
join:2007-12-27
Columbus, OH

OSUGoose

Member

Re: It's Like

Still is, bucket truck for the overhead fiber drop (unless a contractor does it ahead of time) while theres a fios tech inside, and perhaps another outside working on the nid/ont
JPL
Premium Member
join:2007-04-04
Downingtown, PA

1 edit

JPL

Premium Member

Re: It's Like

said by OSUGoose:

Still is, bucket truck for the overhead fiber drop (unless a contractor does it ahead of time) while theres a fios tech inside, and perhaps another outside working on the nid/ont
That's not what my install was like at all. I got FiOS internet service in January of '06. I had one intaller. That was it. He ran the fiber from the pole to my house, installed the ONT, ran the cat-5, installed the router, and got me all setup. Granted it took him a little over four hours, but considering the work he had to do, that ain't bad (especially since he had to work around some stuff in my home - had to run an extra-long power cable for the ONT, and had to go into my crawlspace to run all the wiring/cabling).

When I got hooked up with TV service, about a year ago, again, there was one installer, and it took him about two hours (much of which was spent waiting for the s/w to download to the STBs - one STB wasn't plugged in correctly when he did the download, so after troubleshooting and discovering the problem, he had to redownload the s/w).

Both installers were excellent (without a doubt among the best I've had in my house), and really knew what they were doing. I don't doubt that some installs, particularly if they have to bury the fiber, can take a couple installers, but I didn't have that experience at all.

OSUGoose
join:2007-12-27
Columbus, OH
Apple AirPort Extreme (2013)

OSUGoose

Member

Re: It's Like

Which is exactly why just because you have multiple installers there dosent mean they dont know what they are doing or anything. In some places based on the union only certan craft people can do certan aspects of the install. So to have 4 guys there could be bc the area has had some issues and the vaious trades/craft people are there instead of waiting hrs when they need to be paged. Plus they dont do the shitty work like some cablee and their sub contractos do, at&t and vz are both trying to have as need and clean installs as possable bc they care about their craft/work. And this is comming from an ex-directv installer here. When i first started i took the time needed, but then after time they wanted to cram more down my throat so my standards had to get tossed to get it done if i wanted to have work the next day. Needless to say i left.
JPL
Premium Member
join:2007-04-04
Downingtown, PA

JPL

Premium Member

Re: It's Like

said by OSUGoose:

Which is exactly why just because you have multiple installers there dosent mean they dont know what they are doing or anything. In some places based on the union only certan craft people can do certan aspects of the install. So to have 4 guys there could be bc the area has had some issues and the vaious trades/craft people are there instead of waiting hrs when they need to be paged. Plus they dont do the shitty work like some cablee and their sub contractos do, at&t and vz are both trying to have as need and clean installs as possable bc they care about their craft/work. And this is comming from an ex-directv installer here. When i first started i took the time needed, but then after time they wanted to cram more down my throat so my standards had to get tossed to get it done if i wanted to have work the next day. Needless to say i left.
Totally agree with you. The idea that DirecTV and Dish, and many cable companies have, of paying installers by the install is killing their service. When I had DirecTV, and I got a second DVR (I had to take the installation to get the DVR for free), they sent two guys to run one cable all of 10 feet to a multi-switch, swap out the old box and hook up the DVR. The one installer called in to activate the box, and they had him on hold. After a few minutes, he handed me the phone, told me what to tell DirecTV, and they left. They didn't even find out if the box worked! I was astounded. I personally didn't have an issue activating the equipment myself (I installed the prior DVR just fine), but can you imagine if you have a customer who doesn't know what they're doing?

As it was, the guy in the installation department couldn't get the information about the install correct. When I told him 'I want to cancel the box in my family room, and activate a DVR...' it was like I was speaking Martian or something. He ended up deactivating the wrong box and it took him several minutes to get everything straight. Again, what if I didn't know what the hell I was doing? The guy on the other end was nice enough, but I didn't think I was making some outlandish request.

The reason the Verizon installers were so good - they took their time. They wouldn't leave until they made sure EVERYTHING worked. Not only were these guys clearly well-trained, but it was obvious they took a great deal of pride in their work. I couldn't say the same for the last set of DirecTV installers I had (and I had some good DirecTV installers too).

OSUGoose
join:2007-12-27
Columbus, OH
Apple AirPort Extreme (2013)

OSUGoose

Member

Re: It's Like

Exactly, the issue DirecTV has in peticular, as i cant speak to dish, is that alot of the installers are subcontractors. Meaning they drive their own vehicle, use their own tools, supply their own wire, ect.. the only thing given to us is the dishes, recievers and switches and lnbs, and even some outfits charge the contractor for them then reimburse for them being put in afterwards. So nextime when you get an shitty installer, its not directv, its the company of the company that got to job to blame. For Example in this market, Columbus. ConnectTV is who Directv will say is comming to do the the install as they are the HSP, outherwise known as Home Service Provider, basicaly the first person that is getting the money from directv to install it, and yes directv asctualy spends several hundred dollars to get a new sub installed, average is 400-500. Then ConnectTV sends it to one of 8-10 "fulliment" companies, after taking a percentage from what directv paid, lets say 100. So now were down to the people who will be comming to install, lets say its Joe Shmo's Satellites. They will assign your install to one of their subcontractos that they will overwork that day, or route them several hours apart in jobs (a commond reason the installer dosent show or is late) who will get at the most 200 of that original 400-500 directv paid, bc the company he works for takes about half to cover their expences. Now rember out of that 200, he has to pay gas, supply the wire, connectors, ground blocks, ect to install plus his damage claim insurance insurance on his vech and unemployment.
El Gaupo
Premium Member
join:2006-07-15
Buckhorn, NM

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to OSUGoose
Hey Thats me
bogey7806
join:2004-03-19
Here

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to Hookem99
Well when you're trying to retrofit a new network over an old one and the previous guys are known for their horrible install practices it gets tricky.

Canezoid
End of line
join:2001-02-16
Powder Springs, GA

Canezoid to Hookem99

Member

to Hookem99
So I take it you've got some on-hand experience w/ what the ATT techs are "actually doing"? There are procedures for this stuff which maybe you might um, not know about?

Geesh !

Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX

Hookem99

Member

Re: It's Like

OOOHHH so the ATT technology is top secret now...

Silly me, I should have known better that a company such as ATT would release 'new technology' that was so inferior to nearly everything else currently on the market! Sorry to offend you. I just thought that 8 guys for 5+ hours on a single house was...well...crazy. Unless, like someone else mention, they're training a second crew, THAT point made sense!
93388818 (banned)
It's cool, I'm takin it back
join:2000-03-14
Dallas, TX

93388818 (banned) to Hookem99

Member

to Hookem99
They're also doing ride alongs for those that aren't normally in the field to observe and learn more about the product by seeing it in action.

MysticGogeta
The Robot Devil
Premium Member
join:2005-03-14
Katy, TX

1 recommendation

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to deadzoned
You mean you wouldn't want this?

digiblur
Premium Member
join:2002-06-03
Louisiana

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said by deadzoned:

Lipstick on a pig. Still a pig.
Yep... lame. What about the nights I need to record three HD streams at once and watch another?
67845017 (banned)
join:2000-12-17
Naperville, IL

1 edit

67845017 (banned)

Member

What's the big deal?

Is this whole "2 HD streams at once" thing supposed to be something great? It won't work in our house.

At home, there are times when the first DVR will be recording two HD streams, we'll be watching TV on another HD stream. In addition, on the second DVR, the kids will be downstairs recording an HD stream and watching another as well.

Is my thinking wrong on how U-verse works?

jt45
@comcast.net

jt45

Anon

Re: What's the big deal?

not with uverse. uverse cant handle 5 hd streams.

KrK
Heavy Artillery For The Little Guy
Premium Member
join:2000-01-17
Tulsa, OK

KrK to 67845017

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to 67845017
U can still get U-verse. You just need to pay for it 3 times
67845017 (banned)
join:2000-12-17
Naperville, IL

67845017 (banned)

Member

Re: What's the big deal?

Can never get too much of a good thing I suppose . . .

ptrowski
Got Helix?
Premium Member
join:2005-03-14
Woodstock, CT

ptrowski

Premium Member

Better than nothing....

It's funny how people can complain about this so much, but any advancement in abilities, etc is better than none. It may be a small move forward, but I won't knock it.
deadzoned
Premium Member
join:2005-04-13
Cypress, TX

deadzoned

Premium Member

Re: Better than nothing....

But it's not really an advancement - and therein lies the rub.

Real advancement in abilities would be running FTTH. at&t is DOA before they even finish deploying their coveted "U-Verse" "Next Generation" services in all of cherry-pick land.

ptrowski
Got Helix?
Premium Member
join:2005-03-14
Woodstock, CT

ptrowski

Premium Member

Re: Better than nothing....

said by deadzoned:

But it's not really an advancement - and therein lies the rub.

Real advancement in abilities would be running FTTH. at&t is DOA before they even finish deploying their coveted "U-Verse" "Next Generation" services in all of cherry-pick land.
So for areas that Verizon and then major cable companies don't service this isn't an advancement?
deadzoned
Premium Member
join:2005-04-13
Cypress, TX

deadzoned

Premium Member

Re: Better than nothing....

So at&t is going to build it's awesome U-Verse in non-competitive areas huh?

*Hint* They won't. They are deploying U-Verse in competitive areas only. The day at&t deploys U-Verse in an area in which major cable companies and/or Verizon are not is the day we see pigs fly and Hell freeze over.

ptrowski
Got Helix?
Premium Member
join:2005-03-14
Woodstock, CT

ptrowski

Premium Member

Re: Better than nothing....

According to the AT&T tech who installed my DSL, we are scheduled to get it (eventually).
bogey7806
join:2004-03-19
Here

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to deadzoned
You're in Baton Rouge.

When do you think you'll see it?
deadzoned
Premium Member
join:2005-04-13
Cypress, TX

deadzoned

Premium Member

Re: Better than nothing....

Soon, they just got some state franchise law passed. We have Cox, at&t dsl, and Eatel Fiber though. They are just trying to keep up with the big dogs that already have service that far surpasses even their Holy Grail - U-Verse.

No way I am leaving Cox for shitty U-Verse.

apeface
join:2000-09-16
Mckinney, TX

apeface

Member

Re: Better than nothing....

2009.
apeface

apeface to deadzoned

Member

to deadzoned
They already have.

The cherry picking fallacy is getting beyond old.

Alpine6
Premium Member
join:2000-01-11
Atlanta, GA

Alpine6

Premium Member

Re: Better than nothing....

No doubt... "Cherry Picking" is also know as "Business 101."

Why would you deploy first in areas that aren't going to be profitable?

Also known as "common sense."

Old_Grouch
Don't just sit there silly DO something
Premium Member
join:2004-05-26
Greenwood, IN

Old_Grouch

Premium Member

Re: Better than nothing....

said by Alpine6:

Also known as "common sense."
Wait a danged minute. It's not fair to confuse a good discussion with logic or facts.

Ain't from around here are you?

morbo
Complete Your Transaction
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said by deadzoned:

But it's not really an advancement - and therein lies the rub.
agreed. AT&T is competing not on technology -- as they can't compete with cable here -- but on being an "alternative" to cable and satellite. they also aren't competing on price, as the price of Uverse is not different enough to justify leaving established the established players.

i mean, it's great for AT&T that they are planning to reach 2 HD streams. but as mentioned in this thread, what about those people that want to record multiple HD streams while watching a 3rd, 4th, or 5th?
patcat88
join:2002-04-05
Jamaica, NY

patcat88

Member

Re: Better than nothing....

said by morbo:

said by deadzoned:

But it's not really an advancement - and therein lies the rub.
agreed. AT&T is competing not on technology -- as they can't compete with cable here -- but on being an "alternative" to cable and satellite. they also aren't competing on price, as the price of Uverse is not different enough to justify leaving established the established players.
I'll say they are competing on price. They don't have anything else going for them, except people who swear off cable and satellite (customers with a grudge). Uverse is like Walmart, cheap and shitty.
cornelius785
join:2006-10-26
Worcester, MA

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i call BS on 'not really an advancement'. last time i checked, fiber is still pretty scare between any house in the US to their local TELCO office. maybe i'm just living in woods or something for all my life.

how is Uverse DOA when there is the possibility to upgrade to FTTH and it offers vastly increased speeds to the end user? only fanboys care on how the speed is achieved, most end users only care about the end result (speed and TV services). looking purely from this prespective, Uverse is nearly equal to FIOS.
bogey7806
join:2004-03-19
Here

bogey7806

Member

Re: Better than nothing....

Uverse's growth is about the same (if not slightly better than ) as FiOS TV on a per inception basis. With an install cost much lower, I can see it staying as long as FiOS.
deadzoned
Premium Member
join:2005-04-13
Cypress, TX

deadzoned to cornelius785

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to cornelius785
That is fantasy land you are living in - plain and simple. All the cable companies offer much better service that U-Verse does, even with the pair bonding crap they are doing. When the 3.0 stuff hit's - it puts them even further behind.

When you compare it to Verizon's FTTH - it's not even in the same league, end of story.

The crazy thing is this. With all of the stuff on the horizon from the cable co.s and Verizon, it just puts U-Verse even further behind and basically obsolete. Why not just spend the bucks and do the FTTH now like they will have to do anyway to compete? It just makes no sense, it's not like they don't have the cash to go FTTH. I mean seriously.

ninjatutle
Premium
join:2006-01-02
San Ramon, CA

ninjatutle to ptrowski

Member

to ptrowski
Naw, I think the people would rather have nothing. Just let Comcast run around free, unchecked raping everyone after Christmas time with rate hikes.
Trollhawk
join:2005-05-28

Trollhawk

Member

Re: Better than nothing....

Well said.

I don't see how anyone can knock what AT&T are doing with U-verse, unless they're being paid by the competition, or are just some fanboys of another service provider.

Fact is, U-verse is a competitive alternative to cable or satellite. If one doesn't like it, don't buy it. But how is having U-verse as an option a bad thing?
bohn002
join:2008-01-18
Columbus, OH

bohn002

Member

I must say...ahem... "YAY"

Im a huge fan of UVerse, beats the snot out of TWC. Cant wait to get my 2 hd at once.
@hookem99
It takes a couple hours for an install because they do a decent amount of work. more then cable has ever done or will do in just one call. Plus its a free install. They usually pair up the crews and the others could be there to learn how to do it.

@goober
your 2 hd streams are per dwelling. Multiple tvs do throw a wrench in the process, but with multi-room dvr should help relieve the problem. Multi rooms can access the single dvr. Plus there is no crime in watching a show in sd. Is there anything then can show multiple HD streams at once? TWC and Comcast always locked me out at 2.

•••••••••

dg2
Premium Member
join:2004-01-22
Lowell, AR

dg2

Premium Member

Next up?

DSL service in large parts of America. (Sorry Karl )

Nothing much to be excited about here. Not likely to get "U-Verse" anytime in my lifetime, since we still can't get DSL. (Living in the middle of a MSA of 300,000+. DSL available all around, just not here.)

ATT sold me overpriced phone on a 30-year old, 22,000 foot long copper pair, and offered me a satellite dish. Cox gives me 5/0.5 internet service, phone, digital TV, and is actually improving their system. Not perfect, but a lot better than vaporware.

--
Former 17-year ATT customer, now ATT free.
patcat88
join:2002-04-05
Jamaica, NY

patcat88

Member

Re: Next up?

Sounds like you will get Uverse soon. Uverse does get installed in places without ADSL service. Rumor says ATT will let you have Internet-Only Uverse if you don't have ADSL.

FastiBook
join:2003-01-08
Newtown, PA

FastiBook

Member

A joke.

My house via comcast can handle 6 HD boxes plus phone and internet. Verizon can handle 6 boxes plus phone and internet, and has a better picture than comcast and faster internet than comcast. ATT landline services are a joke and a half.

- Andy
EPS4
join:2008-02-13
Hingham, MA

EPS4

Member

IPTV

You know, this is somewhat significant as U-Verse is probably the largest deployment of IPTV (as opposed to RF cable systems) in the US, and is fairly impressive considering that it's all over a 25mbps DSL line... it makes one wonder how many streams they could get if they went all FTTH...

•••
jstory5
join:2003-03-10
Rockwall, TX

jstory5

Member

2 Hd streams?

While i appreciate ATTs progress its ashame they wont invest in a FTTH network. For those of your that cant imagine using more than 2 hd streams, I have 12 hdtvs in my house. Thank god for Directv

odreian615
join:2006-01-18
Chicago, IL

odreian615

Member

Re: 2 Hd streams?

"I have 12 hdtvs in my house."
Someone has a huge e-penis

tad2020
join:2007-07-17
Orange, CA

tad2020

Member

Is U-Verse coming to Orange/Tustin area?

I've been seeing AT&T installing new "lawn fridges" all around Orange and Tustin CA. Their about 4'x4'x2'and a usually placed near or across the street from the existing mid-sized copper junction boxes. I asked one of the work crews what they are and they won't tell me and when I called AT&T, they didn't know.
It would be nice if they started offering DSL above 386K/128K in my neighborhood. I don't like the forced TV service requirement and lack of static IPs unless they're offering business class. I'm happy with cable, but I could really use a second connection for my business.
Al Smith
join:2005-06-09

1 recommendation

Al Smith

Member

???

All of you idiots know nothing. It's all about the price. Many people are signing up left and right for U-Verse. How many homes have more than 1 HD tv? The picture on U-verse is better than standard cable. ATT went for the sweet spot for standard customers. Hell, how many homes have more than 3 tvs on at 1 time watching TV and not video games. The standard price of $85 for 3 TVs and internet including a dvr is good enough for 17 out of 20 people. The 1.5 mps is enough for 90% of paying customers. It may not be enough for those of you who live on your computers all day beating off, but for those with a personal life, it does just fine. How many of you own your own home? I bet if you're paying a house note, then U-Verse looks like a real good VALUE. I'm not defending ATT for anything, just that most of you complainers are idiots. Stick with cable if they suit your needs, just pay more for it...

•••

apeface
join:2000-09-16
Mckinney, TX

1 edit

apeface

Member

Complaining is complaining

Much of this complaining is coming from people that aren't even in a service area, never seen the product, and have little to no idea how it works. The same people roll out and start the bashing every time there is an article about some company doing anything.

For all the bitching on here, the facts are there are close to a half million people signed up so far with many more markets launching this year.

It works fine, looks better than my old Direct tv and Charter cable, and is less expensive. For a product less than 3 years old, I'd say that's pretty good.

••••••••••

Iknowenuff
join:2001-06-28
Riverside, CA

1 edit

Iknowenuff

Member

Features

I think AT&T is selling U-Verse on its features, not its capacity. Its not available to me yet (within two months) but from what i've seen the features beat what charter is offering me any day. I cant wait to try it. Being only myself and my son in the house, 2 HD streams is more than enough.

edit:
To think that AT&T doesn't have future plans to bring fiber all the way to the home is foolish. Although its the slow route they are half way there. I think the areas with the most u-verse penetration will be the first to get fiber after they finish with the fttn roll-out (u-verse). big business: cater to the stock holders then customers.

siouxmoux1
@sbcglobal.net

siouxmoux1

Anon

I rather see ATT add more HD Channels and

I rather see ATT add more HD Channels and faster Internet speeds to their U-Verse IPTV. Right now I am getting over 50meg sync rate. So the bandwidth is already there. ATT has Absolutely No accuse to offer 3 HD streams and 25/2 Internet access.
Fishie
join:2003-01-14
Riverside, CA

1 edit

Fishie

Member

One HD is Horribly Compressed

I have U-verse. It's alright but it does seem to have issues.

Has anyone seen the current HD stream? It is HORRIBLY compressed. I cannot believe that they charge extra for it. Most people feel it should be free. Also, if you visit uverseusers.com, you will see groves of people saying the same thing. Most people

I just can't image how TWO streams would look. BTW, I think a more useful upgrade would be whole home DVR. I am getting sick of only being able to watch the DVR on the TV is connected to.

anonomous
@comcast.net

anonomous

Anon

Recently,

I saw at&t putting in a new box around Covington, Georgia. Not too far from my neighborhood, there is an orange color tube, just like the one where they installed the new box. In areas where they are about to install U-verse, is this a common sight to see? If it does mean they are installing, how does HD look compared to Comcast? How many HD channels compared too Comcast? Finally, how much On-demand content compared to Comcast and when will they have HD On-demand? Thank you for any answers you can give.

canonball
@sbcglobal.net

canonball

Anon

ATT Uverse 2SD 2 HD

I just checked system resources under the menu and I now show 2SD/2HD. No offical notification from ATT U-verse. I have had service for a month now in the Atlanta area. I had some installation challenges but all being said I would sign up again in a heartbeat. Yes I want whole house DVR, VOIP bundle and freeze frame advance on DVR. I had two major install changes on second and third install visit (1) coax to cat5 from outside of house to inside (2) replace all 6 cisco STB to motorola. Techs were VERY professional dramatically better than all the prior vendors in the last decade. They did lack some knowledge on the internet side of the equation. They did not know how to set up the ATT homeview software and configure a network printer even though the website indicated they should set it up as part of the install.