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story category WildBlue Promises They're Working On Capacity
A total capacity of just 640,000 customers...
(old news - 09:35AM Thursday Jul 10 2008)
tags: satellite · business · bandwidth · WildBlue
Last fall I noted that satellite broadband operator WildBlue had stopped taking new orders entirely in a number of states because they lacked adequate capacity. Resellers told me the ISP stopped taking new orders in Ohio, Michigan, Iowa, Louisiana, Illinois, Wisconsin, Northern Indiana and parts of Texas. One problem was the company struck partnership deals with major operators (like AT&T) without ensuring they had the capacity to handle that growth. Like HughesNET, WildBlue has a "Fair Access Policy," otherwise known as daily caps.

This morning the company tells me they've added the capacity for 150,000 additional customers since the beginning of 2008, bringing their total customer capacity to around 640,000 customers. The capacity isn't coming from a new bird (given their history on that front users probably shouldn't hold their breath). The new capacity comes from the addition of "enhanced transmission link hardware and software technologies" that provide the carrier with a 50% capacity boost across existing radio links. They're promising further capacity expansion later this year.

"When you're the fastest growing broadband satellite provider, you have to continue to provide room to grow," WildBlue CEO David Leonard says in a statement (you think?). "Our total system capacity to date is now 31 percent above where we started the year which is great news for our retailers and wholesalers who are working hard to bring on new customers." Keep an eye on our WildBlue forum to see if this is more than just lip service.

Related:
  1. New Satellite Has Ten Times The Capacity
  2. WildBlue and HughesNet Battle For Customers
  3. Wild Blue 18Mbps More Like 10Mbps
  4. HughesNet Sued For Poor Service
  5. HughesNet Promises New Bird In 2012
  6. WildBlue Adds More Capacity
  7. WildBlue Passes 400,000 Customers
  8. ViaSat Buys Wild Blue for $568 Million
Forums » WildBlue Promises They're Working On Capacity
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Post a:
ossito16

join:2004-07-31
Whiting, IN

And what about the caps.....

How about adding capacity for 100,000 users and removing the caps? It would be nice to provide a better service to loyal customers and a nice incentive for new ones.

JaxFl

@comcast.net

Re: And what about the caps.....

If there were no FAP, 95% of the customers would suffer poor performance because of the 5% that would take advantage of the shared bandwidth.

The FAP ensures that all paying subscribers are treated equally and have equal access to the subscribed bandwidth. Unfortunately, 5% of internet users cause the majority of network congestion.
PDXPLT

join:2003-12-04
Banks, OR


1 edit

Re: And what about the caps.....

said by JaxFl :

If there were no FAP, 95% of the customers would suffer poor performance because of the 5% that would take advantage of the shared bandwidth.
Exactly. The cap is 22 GB, and I never get close to it. If the hogs that use more than that get pissed off and cancel, that's fine with me: more bandwidth for those of us that are left.

BF69

join:2004-07-28
Camden, TN

Re: And what about the caps.....

said by PDXPLT See Profile :

said by JaxFl :

If there were no FAP, 95% of the customers would suffer poor performance because of the 5% that would take advantage of the shared bandwidth.
Exactly. The cap is 22 GB, and I never get close to it. If the hogs that use more than that get pissed off and cancel, that's fine with me: more bandwidth for those of us that are left.
Using 22 GB is HARDLY being a hog. Also tehcnically is 22,000 MB which is 21.5 GB not 22.

And you only get 22 if you have the most expensvie tier. Caps are fine I understand the reasoning, but if you insist on charging $80 a month for 1.5Mbps then you beter have a better cap that that.

The lowest tier is $55 and only has a 9800 MB ( 9.6 GB ) cap. For that money my friend that lives few miles out of town might as well get a data plan from Verizon get the same speed and less latency. Sure their cap is only 5 GB but really is their a difference and there's not a $500 installation charge.

Any satelite customer that doesn't use "anywhere near" 22 GB as you say, that also has access to broadband from their cell company and stays with satelite is an idiot.

Siryak

join:2005-11-26

Re: And what about the caps.....

That is the old caps...it is now 17gb for the top and 7.5gb for the bottom tier.
PDXPLT

join:2003-12-04
Banks, OR

said by BF69 See Profile :

[Any satelite customer that doesn't use "anywhere near" 22 GB as you say, that also has access to broadband from their cell company and stays with satelite is an idiot.
Well, duh. Any satellite customer that has any access to any other form of broadband is an idiot.
EPS

join:2008-02-13
Hingham, MA

Re: And what about the caps.....

22 GB cap, versus a 5 GB cellular broadband cap? (though the service quality and latency are probably better)

Siryak

join:2005-11-26
·WildBlue

Re: And what about the caps.....

said by EPS See Profile :

22 GB cap, versus a 5 GB cellular broadband cap? (though the service quality and latency are probably better)
I would take the cellular 5GB over the satellite 17GB(not 22GB) any day of the weak without giving it a second thought. You just don't understand how worthless satellite internet is. Unless you are doing anything other than downloading it is a turd.(Sometimes even when your downloading)

just2stoned
Just2stoned

join:2006-02-06
Spring Hope, NC

Re: And what about the caps.....

Amen brother. Amen. I switched to alltel EVDO wireless service. Downloads are half the speed of wildblue but I only have half a signal strength.. I love my new 100ms avg pings with unlimited usage and only 59.95/m. Eat it WB! mwahaha
--
Vista Ultimate 64bit, 4gb G.Skill DDR2 800mhz, Athlon X2 6400+ Black Edition, 2x Diamond HD3870 512mb DDR4 PCIe2.0 (xfire), 650w PSU, 2x 200gb HDD, Antec 900 Gaming Case

Siryak

join:2005-11-26
·WildBlue

"Adding Capacity"

LOL I like how they call it "adding capacity." They're not "adding capacity." They are just finding so called "better" ways to share it. Like making the latency always over 1100 and spikes of 4+ seconds. I can't wait until a technology gets deployed to put these skidmarks on the underpants of society out of business.
--
Wildblue(unfortunately) Pro Pack / Beam 40 / Laredo NOC / Windows Vista Home Premium
mikefxu

join:2004-10-05
Titusville, FL


4 edits

No problem!

I am glad they stop accepting new customers instead of over crowding their satellites. We have 2 WildBlue sites that have worked flawlessly. Yes the pings are double (sometimes triple) what they use to be but their service is top notch when you have no other "broadband" options.

Creech AFB, NV

:::.. testmy.net test results ..:::
Download Connection is:: 1393 Kbps about 1.39 Mbps (tested with 1536 kB)
Download Speed is:: 170 kB/s
Upload Connection is:: 168 Kbps about 0.2 Mbps (tested with 386 kB)
Upload Speed is:: 21 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2008/07/10 - 9:11am
D-Validation Link:: »testmy.net/stats/id-ZQ8I51HVG
U-Validation Link:: »testmy.net/stats/id-B9XQEDUFG
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648) [!]

Pueblo Pintado, NM

:::.. testmy.net test results ..:::
Download Connection is:: 797 Kbps about 0.8 Mbps (tested with 1024 kB)
Download Speed is:: 97 kB/s
Upload Connection is:: 161 Kbps about 0.2 Mbps (tested with 386 kB)
Upload Speed is:: 20 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2008/07/10 - 9:10am
D-Validation Link:: »testmy.net/stats/id-VWQGALSDU
U-Validation Link:: »testmy.net/stats/id-PB0EDMT7V
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648) [!]

--
6 Wireless Workstations: WildBlue Beam: 31 on 1.5Mbps/256Kbps plan at Indian Springs, Nevada.

5 Wireless Workstations: WildBlue Beam: 32 on 1.0Mbps/200Kbps plan at Pueblo Pintado, New Mexico.
rocket1

join:2008-02-03
Dallas, TX
·AT&T Yahoo
·EarthLink

Maybe if they used that extra capacity on existing customers

Granted, I understand that practically any company that spends money does so with the intent on generating business. But in the long run (a relative term), it seems that if they do increase capacity, reserving a portion of it to your current customers might make them happier and make the satellite option suck less.

Island Jeff

join:2005-07-18
·WildBlue
·TDS


1 edit

"otherwise known as daily caps"

Interesting to hear the current number of subscribers.

One note: when you say:
quote:
WildBlue has a "Fair Access Policy," otherwise known as daily caps.
this is inaccurate. Wildblue does not have a daily cap. Wildblue has a 30-day rolling total FAP. You can use the 30-day alloted bandwidth in any way you want (one *huge* download during the 30 days, many days of heavy and many days of light usage, or equally spread usage throughout the 30-day usage.) I only point this out because this is one big distinction between wildblue and hughes. Wildblue is worse if you don't have a handle on your bandwidth, but hughes is worse in terms of stopping you from doing what you want to get done at a given time / back-seat driving your bandwidth consumption with their much shorter fap period.
--
Very happy TDS DSL user | Wildblue in Lake Michigan

netwire
Premium
join:2001-04-27
Mooresboro, NC
·RoadRunner Cable
·Millenicom
·Sprint Mobile Broa..
·Vonage

There may be better options

I use to have Wild Blue, and thought I had no other broadband option until I discovered that Sprint had Mobile Broadband in my area; found that out by mistake one day while checking for better cell coverage from other providers. If you think you have no other broadband options in your area check with all the cell providers and see if they offer a EVDO option.
--
World of Warcraft - My anti-drug.
mikefxu

join:2004-10-05
Titusville, FL


1 edit

Re: There may be better options

Since I have been tracking FAP since 3/27/08 the highest usage for 1 site was 9GB and the other site was 12GB. Sprint and all other carriers have a 5GB month limit. T-Mobile doesn't list their cap on unlimited but I don't expect it to be any different from the rest.
lvlorpheus

join:2008-02-17
Eureka Springs, AR

Re: There may be better options

Its different on Alltel. I go over 5 GB every month and they never say a word. They do this real crazy thing. They seem to try to keep their customers happy, and charge a fair price for the services they provide.

I know the FIOS, cable and DSL guys will say this speed sucks, but it is pretty nice when your only other choice is satellite.



That is about average. It does jump up to just over 2 MB from time to time, and drops below 1 MB from time to time. It is rare that it ever goes below 800 KB down. I am just grateful the #5 cell provider is able to do what the #1 and #2 cell providers seem to be unable to do. Unless of course its just greed on their part, and they could do it too if they wanted too.

Vikingbabe2

@wildblue.net

"Alltel", "Sprint" and wireless in general.

Nice if you can get it. There are those rural folks who do not have ANY wireless options, much less DSL or cable. If you do (or don't) have Dialup....any internet connection means Satellite. So dont be calling us "stupid" for not getting anything better.

This, of course is WildBlue's (and HughesNet) target audience.

netwire
Premium
join:2001-04-27
Mooresboro, NC
·RoadRunner Cable
·Millenicom
·Sprint Mobile Broa..
·Vonage

Re: "Alltel", "Sprint" and wireless in general.

said by Vikingbabe2 :

Nice if you can get it. There are those rural folks who do not have ANY wireless options, much less DSL or cable. If you do (or don't) have Dialup....any internet connection means Satellite. So dont be calling us "stupid" for not getting anything better.

This, of course is WildBlue's (and HughesNet) target audience.
I am one of those rural folks; the reason I got Wild Blue in the past was because to my knowledge I had no broadband provider in my area. I do not even have cable television in my neck of the woods. Again, as I said before I just happened to notice one day that Sprint had EVDO in my area and I was suggesting that anyone who has not taken a look lately should - you never know some provider may be able to offer EVDO to you.
--
World of Warcraft - My anti-drug.

just2stoned
Just2stoned

join:2006-02-06
Spring Hope, NC

Re: "Alltel", "Sprint" and wireless in general.

alltel's EVDO service is unlimited... Best bet is to find a friend with EVDO service and have them come out to your house to see if their access card has a signal where you live. My friend brought his access card over one day and it took all of 10mins to make the decision to order the service. It only cost me $125($200 - 100 instant rebate and $25 activation fee) to be up and running. With half signal strength I get avg 60-80kb/s download speeds. With my antenna/amplifier I ordered I should get better signal and higher speeds.
--
Vista Ultimate 64bit, 4gb G.Skill DDR2 800mhz, Athlon X2 6400+ Black Edition, 2x Diamond HD3870 512mb DDR4 PCIe2.0 (xfire), 650w PSU, 2x 200gb HDD, Antec 900 Gaming Case
Forums » WildBlue Promises They're Working On Capacity


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