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Verizon Ends SMS Delivery Confirmations
Reports that goal is to free up network capacity and improve users' experiences
by KathrynV Saturday 20-Sep-2008 tags: business · wireless · consumers · Verizon Wireless Broadband
Tipped by GeekNJ See Profile
Reports from our forums indicate that Verizon Wireless customers are no longer receiving a delivery confirmation notice after sending SMS messages. A Verizon Wireless customer service representative has reportedly confirmed that Verizon did stop that service earlier this month saying: “We consider the benefits to network capacity and optimization outweigh the service's continuation.” The company says that getting rid of the SMS delivery confirmation will free up a great deal of network capacity and allow customers to have a better wireless experience in terms of not only their SMS messages but also their emails and phone calls. Customers are frustrated, however, because now they don’t know for sure whether or not the text messages that they send are actually being received by the people intended to receive them.

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Maggs
Premium
join:2002-11-29
Woodside, NY

But wait...

You can send the message again for only 20 cents!
--
NIL ILLEGITIMUS CARBORUNDUM!
DJ_Kismuth

join:2001-11-25
Chicago, IL

Re: But wait...

Exactly! What an incredible rip-off text messages are. Verizon should lower the price since they're eliminating features.

Remember when AOL used to charge 25 cents to send an email? What a joke that was.

Everyone here claims "If you don't like the charges, take your business elsewhere, etc, etc." I don't know of any wireless phone companies providing free, unlimited txt messaging. This will only get worse as these companies continually raise SMS prices.

dleehend
Howdy
Premium
join:2002-03-11
Malvern, AR

Re: But wait...

They are not free but....

We have unlimited family text & multimedia messaging with AT&T for $30 per month.

All together we send about 4000-5000 messages per month, most of that by our daughters in high school & college.

That works out to less than a penny per message. Just 200 messages would put me below .20 per message.

Most cell companies have some sort of unlimited messaging plan available for purchase. Anyone sending more than a hundred messages a month or so will come out ahead on one of those plans.

Remember TANSTAAFL
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Live carefully today! Tonight you may answer for your actions.

BF69
Premium
join:2004-07-28
Camden, TN

4 edits

Re: But wait...

said by dleehend:

They are not free but....

We have unlimited family text & multimedia messaging with AT&T for $30 per month.

All together we send about 4000-5000 messages per month, most of that by our daughters in high school & college.

That works out to less than a penny per message. Just 200 messages would put me below .20 per message.
yeah penny per txt seems good, but you are still getting ripped off. Besides really who is going to send 4000-5000 txts a month? I think that is retarded. You have the phone in your hands, phones are meant for TALKING.

Oh and don't forget if you send a txt to someone your plan you are getting charged TWICE.
Jonbo298

join:2004-01-12
Council Bluffs, IA

Re: But wait...

yeah penny per txt seems good, but you are still getting ripped off. Besides really who is going to send 4000-5000 txts a month? I think that is retarded. You have the phone in your hands, phones are meant for TALKING.

Oh and don't forget if you send a txt to someone your plan you are getting charged TWICE.
Hey grandpa, the 70's called, they want their rotary phone back. Cell phones are more then just phones now with how tech is advancing. Alot of people don't grasp the concept of texting, but its more convenient and less annoying for a good amount. I'm not a heavy user of it but I do text a fair amount, its just more convenient to type something up, send it off, and resume what I was doing.

WTF are you talking about getting charged twice? He said he had an UNLIMITED PLAN. Unlimited means it doesn't matter how many texts you send.

BF69
Premium
join:2004-07-28
Camden, TN

Re: But wait...

said by Jonbo298:

yeah penny per txt seems good, but you are still getting ripped off. Besides really who is going to send 4000-5000 txts a month? I think that is retarded. You have the phone in your hands, phones are meant for TALKING.

Oh and don't forget if you send a txt to someone your plan you are getting charged TWICE.
Hey grandpa, the 70's called, they want their rotary phone back. Cell phones are more then just phones now with how tech is advancing. Alot of people don't grasp the concept of texting, but its more convenient and less annoying for a good amount. I'm not a heavy user of it but I do text a fair amount, its just more convenient to type something up, send it off, and resume what I was doing.
Um how is texting more convienent that SPEAKING? I'm 100% sure I can say whatever it is what you are texting faster than you can text it.

WTF are you talking about getting charged twice? He said he had an UNLIMITED PLAN. Unlimited means it doesn't matter how many texts you send.
List Einstien, 1¢ worth of data = 670,000 txt messages assuming you use all 160 bytes. Considering most unlimited plans are at minimum $20 a month that's 1.3 BILLION txt messages. Please try and tell me this guy and his family is sending 1.3 BILLION txt messages a month. He says he sends 5000 a month. That should cost at most 1/100 of a cent.

Try doing math. Bandwidth cost less than 10 cents per GB that's GIGAbyte. Txt messages are at most 160 BYTES. So it take at least 6.7 MILLION txt messages to = 1 GB of data.

calvoiper

join:2003-03-31
Belvedere Tiburon, CA
Reviews:
·Comcast Formerl..

Re: But wait...

Agreed on the economics, but....

Telcos have a long history of charging for things that actually cost less. They charged for "touch-tone" when it was actually cheaper to provide than rotary dial, both in the cost of the phones that they rented (yuck!--anybody else remember those days?) and the cost of switching.

It's like my gas station charging a surcharge for using a debit card at the pump instead of paying cash indoors--it actually saves them money, but they can, and do, charge extra for it anyway.

calvoiper
--
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53059959
Temp banned from BBR more then anyone

join:2002-10-02
PwnZone
rofl! double ownt

Sean

join:2004-01-23
Toronto

2 edits
said by BF69:

said by dleehend:

They are not free but....

We have unlimited family text & multimedia messaging with AT&T for $30 per month.

All together we send about 4000-5000 messages per month, most of that by our daughters in high school & college.

That works out to less than a penny per message. Just 200 messages would put me below .20 per message.
yeah penny per txt seems good, but you are still getting ripped off. Besides really who is going to send 4000-5000 txts a month? I think that is retarded. You have the phone in your hands, phones are meant for TALKING.

Oh and don't forget if you send a txt to someone your plan you are getting charged TWICE.
So not only are you arguing that text messages cost too much in a day and age when they should not, you are arguing that the user is sending TOO many text messages in todays day and age, and that it is absurd.

I have an unlimited text option on my plan, and I personally send 450 - 500 texts a month.

You've got to realize that the BIG MOFO COSTS that everyone is talking about is PER SMS. It is for people who are NOT on a text plan, which believe it or not if NOT THAT MANY PEOPLE. Most people who WOULD be affected by high SMS costs are already ON plans that negate these costs. If you are sending 50 texts a month without a plan, it ain't your providers fault.

Not to mention, who the hell cares if you get a confirmation? North of of the border here in Canada, such a thing is unheard of. I've never, ever, received a confirmation. Most (if not all) of my messages simply get through. And if they don't, they get que'd, and then sent at a time when the user is capable of receiving it.

dleehend
Howdy
Premium
join:2002-03-11
Malvern, AR
said by BF69:

You have the phone in your hands, phones are meant for TALKING.
Actually I have a portable wireless communication device in my hand, but there is no way you could know that. In fact I bought my current device because it could communicate via more than just voice. I can do video, text, or audio and guess what, I subscribe to a wireless plan from my provider that allows me to use any of those methods without worrying if I will have a huge bill at the end of the month.

Of course, that meant I had to THINK before I acted on a plan purchase. Anyone caught by surprise with these huge wireless bills simply did not pay attention to what they were buying. It is not the carrier's fault if someone does not purchase a plan that will fit their needs. The carriers do their best to sell you more than you need.

As far as cost for bandwidth, I can't send 160 bytes for less than a penny. I don't personally have any cell towers, transmission lines, data switches, etc., so I have to use someone else's equipment to send my data. Guess what, they want to get their investment back & make a profit. Do I like the price? Not really, but since I want to send the data, I have to pay the price.

Oh, and thanks for your opinion, but I think I can decide how many text messages are 'too much' for the situation in my family.
--
Live carefully today! Tonight you may answer for your actions.

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

1 edit
said by DJ_Kismuth:

Everyone here claims "If you don't like the charges, take your business elsewhere, etc, etc." I don't know of any wireless phone companies providing free, unlimited txt messaging. This will only get worse as these companies continually raise SMS prices.
Then stop texting. Just send an email with the data plan - no extra charges. Or sign up for a text plan that will cut costs tremendously.
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My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

Jeffrey
Wilpon please sell the Mets
Premium
join:2002-12-24
Long Island
kudos:3
Reviews:
·Vonage
·Optimum Online
·magicjack.com

Re: But wait...

said by ThrowDemsOut:

said by DJ_Kismuth:

Everyone here claims "If you don't like the charges, take your business elsewhere, etc, etc." I don't know of any wireless phone companies providing free, unlimited txt messaging. This will only get worse as these companies continually raise SMS prices.
Then stop texting. Just send an email with the data plan - no extra charges. Or sign up for a text plan that will cut costs tremendously.
Exactly. I think I pay $5/month extra for the lowest packages of texts which is still an amount I'd never go over. I don't even have to worry about it.

And if I'm worried someone didn't get my text - if it was truly that important I'd just call the damn person. No one calls anyone anymore.
--
"Honesty may be the best policy, but it's important to remember that apparently, by elimination, dishonesty is the second-best policy." - George Carlin

[my ramblings]

NOZIREV

join:2008-07-10
New Bedford, MA
or if you want to keep texting and you have a data plan with your phone just do the text through your email (10digitphonenumber@vtext.com) that works too.
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger]
Markie

join:2003-07-26
Kalispell, MT
Mine is the best I've seen.

No charges, ever, to receive text messages.

$5/month to send 500
$10/month to send unlimited

Some plans - including mine - include unlimited texting.

My plan totals $56/month with taxes + fees for unlimited voice, text, and web. I have a Nokia e62 S60 smartphone. It's NICE.

The company? MTPCS Cellular One (there's more than one Cellular One) - www.cellonenation.com

Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv
Just further reduction in service for the same Price !

Thanks, Yet Again VZ ...
--
If only the Verizon CSRs worked this well.

supergirl

join:2007-03-20
Pensacola, FL

Re: But wait...

Hey, VZ, if your network didn't suck with that pedophile following everyone around, they wouldn't need a confirmation. LOL
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ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4
said by Maggs:

You can send the message again for only 20 cents!
Resend won't be needed.
»forums.crackberry.com/f52/sms-de···st712384
Here is the scoop I read the other day.

VZW has 99.8% delivery of text messages.

--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

imrf
Premium
join:2002-06-06
Utica, MI

Re: But wait...

said by ThrowDemsOut:

Resend won't be needed.
»forums.crackberry.com/f52/sms-de···st712384
Here is the scoop I read the other day.

VZW has 99.8% delivery of text messages.
hahaha... I call BS on this one. I've had a lot of texts that didn't get sent to the recipient or didn't come to me. I've also had texts delayed 7 hours. They can claim all they want, but that is just false.

not

@comcast.net

approval from:
Ahrenl See Profile

Not only that, but SMS messages and confirmations are not on the data network, so getting rid of confirmations has nothing to do with saving data bandwidth to improve email and browsing throughput. SMS is on the voice signaling channel. Yet more fud spread by the big V.
Maze

join:2006-02-02
Brooklyn, NY
+5 points if I could give that.
sharksfan3
Premium
join:2004-02-16
Hyde Park, NY

...

How many bits of data are required for a confirmation?
nasadude

join:2001-10-05
Rockville, MD
Reviews:
·Verizon FiOS

Re: ...

said by sharksfan3:

How many bits of data are required for a confirmation?
irrelevant. verizon can do whatever they want, for almost any reason.

ExecPro
Premium
join:2002-06-07
Long Beach, NY
said by sharksfan3:

How many bits of data are required for a confirmation?
Thats what I was thinking. Freeing up their network - its just an excuse. They can actually get away with using 1 bit for a response - simply a yes or a no (0 or 1) so I don't understand how important it is to eliminate and how it will really help their network.

How bought just upgrade your network!
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nukscull

@rr.com

Re: ...

A 1bit response is not possible. How would it know where to send the 0 or 1 to? You still need a packet header that includes at least the destination of the 0 or 1 response. Which would at least be the phone number, which would have to be represented by 40 bits. Not to mention that you need some bits to tell the receiving phone that it's an SMS message, as well as which SMS message was being confirmed.

If a phone just received a 0 or 1 all by itself, how exactly would it know what it's for? Or even if it was the phone that was supposed to get the message?

swhitney2003
Premium
join:2003-06-13
NH

still works for me

I am still getting delivery conformations. Anyone else?

GeekNJ
Premium
join:2000-09-23
Waldwick, NJ

Re: still works for me

said by swhitney2003:

I am still getting delivery conformations. Anyone else?
The information provided so far indicates that the service is being eliminated area by area with all areas to have the service discontinued by the end of the month. So it is possible your area just hasn't had the feature disabled yet.
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Nsane_iceman
Premium
join:2001-02-26
North Richland Hills, TX
said by swhitney2003:

I am still getting delivery conformations. Anyone else?
My delivery conformations have always been off and on. It works better when I have EVDO enabled and not just 1x.
azjerry

join:2002-12-04
Phoenix, AZ
OTOH in the 4 or 5 years I've had VZW I've never gotten a delivery confirmation. I didn't know I was supposed to.

amarryat
Verizon FiOS

join:2005-05-02
Marshfield, MA

1 edit
As of 9/21/08, I am still getting delivery confirmations.

Edit - they are in the form of the little "d" on my VZW Blackberry.
Kill4Speed

join:2007-01-12
Ashburn, VA

Re: still works for me

great, now we're getting charged more for less (features)

tmh

@maxonline.com.sg

approval from:
MxxCon See Profile

Only a matter of time....

Before all the other providers follow suit.

Oh wait, this is in preparation for Verizon's premium text messaging service. You get unlimited text messaging for a low price....

But 20 cents per confirmation.


NOZIREV

join:2008-07-10
New Bedford, MA

Delivery Confirmation

Still works when i text my wife, we both have blackberry's and we are both on the verizon network dont know if that makes a difference, but when i text a friend that has nextel
it does not give a delivery confirm...
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger]

powerhog
Stinkin' up the joint
Premium
join:2000-12-14
Owasso, OK

1 edit

Guess I'm just old.

You have a fricken phone! Why tap out cryptic messages on a tiny, nearly non-existent "keyboard" when you can dial a few numbers and actually TALK to the person?

And, before the "what ifs" come, if you can't talk to the person because of environmental circumstances (i.e. you're in class, at work, driving a train, etc.), perhaps you shouldn't be 'texting' either.

MxxCon

join:1999-11-19
Brooklyn, NY

Re: Guess I'm just old.

there are emergency situations FOR THE RECIPIENT when picking up a phone to answer or listen to voicemail is unfeasible, but looking at the screen for 15sec is perfectly fine.
amungus
Premium
join:2004-11-26
America
Reviews:
·AT&T DSL Service

didn't know, don't care!

Didn't know they did confirmations... oh well... seems like they've decided it's largely irrelevant.

Personally, I refuse to pay for a text plan. Huge ripoff. Don't do it enough to justify the added charges. Rather just pay the freaking $.25 at a time. Incoming is already free for me w/ US Cell... I can CALL a person back if I feel like it...

Would rather get a data plan at some point so I could just tether the darn thing as a modem and use some actual internet.

MxxCon

join:1999-11-19
Brooklyn, NY

So WTF?!

Is Verizon's network so overloaded that they can barely handle 160bytes worth of sms but i can't handle 320bytes?!
BULLSHIT with sprinkles on top! or if it's real, i won't be using their network.
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mwf

join:2000-11-26
Granite Quarry, NC

Call them

they don’t know for sure whether or not the text messages that they send are actually being received by the people intended to receive them.
Can't you just call and make sure they got your message? You are using a phone afterall.

Acuity

join:2002-06-22
Londonderry, NH

Re: Call them

said by mwf:

they don’t know for sure whether or not the text messages that they send are actually being received by the people intended to receive them.
Can't you just call and make sure they got your message? You are using a phone afterall.
The same reason we're using a cell phone to call people instead of two paper cups with a string.

In December when my 2 year contract is up, I'll probably be switching to AT&T. Not because of just this, but an assortment of other things to go with it.

NOCMan
MacChatter
Premium
join:2004-09-30
Colorado Springs, CO

No Path for Upgrade

Text messaging uses the SS7 network plus, the page and sync channels of cellular towers. Page and Sync channels are what keeps your phone on the network when you're not on a call. When someone calls you the P&S channel pages your phone and sets the call up on a channel. There are only so many P&S channels available per tower and as text messages increase you begin to run into hard limits.

One problem with cell phones is that they currently require a text message sent to them to tell the phone to pull down data or start or update a service.

On the flip side. Delivery notification is just that. The system still ensures that the text message is delivered much in the way that email servers continue for several days to hours to attempt delivery of a email address. That is why you do not see the bounce message sometimes for days.

What Verizon eliminated is the return receipt you would get from using vtext.com. I'm not aware of any phone that did delivery receipts via the handset itself. So it's a really small subset of customers and probably more spammers using that feature than anything.

I agree SMS prices are out of whack, and it appears that if the cellco's do not do anything about those prices the government will do it for them.

chris
Poor Impulse Control
Premium
join:2000-08-13
Middletown, CT

Re: No Path for Upgrade

said by NOCMan:

What Verizon eliminated is the return receipt you would get from using vtext.com. I'm not aware of any phone that did delivery receipts via the handset itself.

I was about to say the same thing. I used to have VZW and now have ATT - I never got confirmation of delivery on my VZW phone nor do I get them with my ATT phone.

NetAdmin1
CCNA

join:2008-05-22
said by NOCMan:

Text messaging uses the SS7 network plus, the page and sync channels of cellular towers. Page and Sync channels are what keeps your phone on the network when you're not on a call. When someone calls you the P&S channel pages your phone and sets the call up on a channel. There are only so many P&S channels available per tower and as text messages increase you begin to run into hard limits.
There used to be a method by which one could use the GPRS data channel to send text messages on the ATT (and other GSM providers) network and avoid that problem... Problem is that, last I checked, most of the providers had blocked that ability for whatever reason.
--
---
Eleven years of carrying The Clue Bat...
dualsub2006

join:2007-07-18
Newport, KY
Reviews:
·Insight Communic..
On my VZW BlackBerry, the check mark next to an SMS messages gets a little D above it when delivered. I don't get a message, just the little D.

Also, in BlackBerry messenger (which is just conversational SMS IMHO) The D turns to an R after the recipient reads the message.

bklynite
Premium
join:2001-03-18
Brooklyn, NY
said by NOCMan:

What Verizon eliminated is the return receipt you would get from using vtext.com. I'm not aware of any phone that did delivery receipts via the handset itself. So it's a really small subset of customers and probably more spammers using that feature than anything.
Every verizon handset that can text gets delivery confirmations in the form of a checkmark next to the envelope in your Sent box. You can click the message and view details to see exactly when it was delivered. Windows Mobile phones get them in the form of another text message saying "Your message to [phone number] was delivered."
slckusr
Premium
join:2003-03-17
Maumee, OH
kudos:1

confirmation

who cares, no one else does it.

and when i had verizon i never saw one. /shrug

Axinar

@rr.com

Still getting delivery reports

I just sent an SMS message to another Verizon account and got a delivery confirmation.

I usually don't get them when sending off-network but I just switched to Verizon a couple of weeks ago.

mob
Moderhated
Premium
join:2000-10-07
Reviews:
·SureWest Internet
·Vonage
·RoadRunner Cable
·surpasshosting

I thought the network...

Based on their advertisements, the "network" that VZ operates should be able to handle live 1080P streams with 8.1 surround at all times for their mobile subscribers. If a 1byte message will take up that much capacity, what have they been spending their profits on? (besides executive whores and cocaine)
--
If we do not succeed, then we run the risk of failure - J. Danforth Quayle
Ich habe kein Mitleid - Me

here

@pg.com

here..........

I read all these ppl saying why not just dila the person and talk to them? What if Im in a meeting or somewhere I cant talk? What if Im in class or maybe you are just like my ex wife and I DONT WANT to talk to you but to keep a civil convo I will text you? I have unlimited txt on my plan and most of my text come from notifications from my banks and CC companies. Also all my mail gets forwarded from my hotmail to my device and all my IMs are linked to my phone so it keeps me in contact with everything that is going on.

Phones today are for more than just talking. If I wanted to do just that I would get one of thier freebie phones. But I have a pocketpc overclocked by 200mhz and a modified OS/ROM and 8gb of storage. So spare me the BS about just call them. If I have texts plans it because I dont wanna just call them.

FastiBook

join:2003-01-08
Newtown, PA

Not sure if anyone realized....

Not sure if anyone realized, but ATT dropped their cheap unlimited in network messaging package some months back. People who still have it can keep it (for now), but everyone else will have to blow 20 dollars out their bum at ATT each month. That's before taxes by the way.

- A
--
LETS GO METS!

nab5161

@comcast.net

here is my situation

For me, this is a big deal.
where i currently go to college/live i have just enough service to send a text message. i have around 1 bar, to just enough to say i have service.
typically i would like to know if the person i am trying to send a text to is getting it. might sound like nothing, but since i am never really 100% sure the text got sent, i would like to know.

as for prices. its not that big of a deal...(well literally and figureatively)

seriously. my family plan cost about 100$ a month. it consists of the following:
1600 mins. shared
unlimited texts shared
5 phone lines (inital line is 40 i beleive and 10$ extra per line so thats 80)
and for my line i got the extended data plan which basically lets me go on the internet use the navigation system, receive emails, etc... for 15$

the texting is unlimited with the service package, and i pay a little extra to have it put on all the lines which is where the extra 5$ comes from.

so im getting texting for like 20$ roughly.

and i personally send 10000 text a month. no lie (since i cant call) and my brothers both text as well. so monthly we send combined about 12500 texts or so. thats like .0016 cents a text. (if i did my math right anyways haha)

and that guy who is saying it would take 6.7billion text to send for a penny... thats to send a size per penny. i couldnt care less how many bytes i use. i send one word texts i dont really care. because its only 20$ a month.

if these prices are really that painful to your monthy budget, perhaps you shouldnt have a cell phone? im a full time student (at penn state, so not cheap), and i have 2 jobs, and a 3rd in the summer. i manage my money well enough to pay the 100$ a month, as well insurence on my car (which is paid of so i dont have to worry about that), true i dont have a house, but i have an appartment, so i have to pay bills here too.
mjbuzby

join:2004-12-11
Cockeysville, MD

reinstatement

They announced that it is not being canceled.
If you got a notice you will be getting another one stating the reinstatement.

cheers

amenite
The Soylent - It's People
Premium
join:2002-11-21
Ridgewood, NJ
Reviews:
·Verizon Online DSL

1 edit

Re: reinstatement

I noticed the confirmations are back on. Do you have a link to any Verizon announcement? They seem to be very hush hush on these changes.
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