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Even Ike Couldn't Thwart Time Warner Cable's Dumb Idea
Hurricane briefly delayed metered billing trial, though company not deterred...
by Karl Bode Friday 24-Oct-2008 tags: business · bandwidth · Op/Ed · RoadRunner Cable
Back in January we were the very first to report that Time Warner Cable was conducting a trial in their Beaumont, Texas market that imposed caps ranging from 5GB to 40GB on the company's existing tiers of service. More controversial perhaps was the news that trial participants would be charged $1 per every additional gigabyte consumed, a delicious markup for Time Warner Cable of between 1,000 and 1,500% over cost, and a first for a major US ISP. That's not only a nice revenue boost for Time Warner Cable's already profitable broadband business, but a great way to protect cable TV revenues from the rise of HD Internet video.

While only new customers in the trial market are put on metered plans automatically, Time Warner Cable has been luring existing Beaumont customers into the metered fold via some fine print trickery. Customers are promised twelve month price-lock guarantees, provided they sign a new contract. But the contract fine print holds some surprises: customers previously on unlimited plans are promised "guaranteed savings," only to find out they're now facing a shiny new $150 early termination fee, low caps, and $1/GB overage penalties. Savings, indeed.

Unlike Comcast's 250GB cap, which in reality impacts very few users, such low caps and steep penalties would be a serious market game changer. I've asked repeatedly for an update on the trials, but the company has had nothing new to announce for some time. Apparently a big reason for the quiet on progress was mother nature. Light Reading quotes analyst Craig "network upgrades are for sissies" Moffett as saying Time Warner Cable's metered trial was delayed by Hurricane Ike, but is now back on again:

Although TWC's trial is underway again, the temporary interruption could delay the initial results and slow down the MSO's next steps involving metered usage models. While the test in Beaumont is proving that such a system works, Time Warner Cable is still gathering customer feedback and will next try to see if the concept can scale to a larger system. "But we're not there yet," Time Warner Cable spokesman Alex Dudley says.

Industry stock jocks positively drool over adopting such a system, because they know it's both a revenue booster and a fantastic anti-competitive weapon. Implementing low caps just as Internet HD takes off would protect Time Warner Cable's cable TV revenue by either monetizing or deterring the use of alternative video delivery systems (like the Xbox 360, PS3 or Apple TV). Bean counters and PR flacks will swear on their mother's grave that this is about capacity and fairness, but when you set caps so low, it's a pre-emptive strike on a serious future revenue threat.

While Time Warner Cable is interested in testing the billing and back office technology necessary for such a system, they're also using the Beaumont trial to refine their marketing of the idea to consumers. Should company marketing be able to glean a positive or even neutral response from the fine folks in Beaumont (which shouldn't be too hard, given most people don't know what a gigabyte is), the company may move forward. However, it's hard to think they'd bring these caps to bear in any market where they face competition from uncapped Verizon FiOS.

That leaves a few options for Time Warner if they don't want to be laughed out of the industry and seen as cheapskates by customers. They could follow Comcast's lead for now and impose a single, high cap -- waiting to pursue overages at a later date (probably the most likely). They could also simply use the caps as a cash cow in uncompetitive markets, where customers can't vote with their wallets. Or, they could scrap the idea altogether, which would leave those investors and execs eager to see you pay more for less crying over their abacuses.

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baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI

For all the bad about caps...

A price for life guarentee does sound pretty appealing.

Karl Bode
News Guy
join:2000-03-02
kudos:33

Re: For all the bad about caps...

Sorry it's only a 12-month price-lock, not life.

jimbo48

join:2000-11-17
Hayward, CA

Re: For all the bad about caps...

yep, like promising you gas at 1.50 a gallon, only you are limited to 1 gal/month. If you use more the price is 7.50 a gallon up through 10 additional gallons, then 15.00 for 11 or more gallons.All printed in draft mode font that's so light and so small(4 point or less) plus being buried in 25 pages of legalese and strung out in various locations as to make in almost invisible to the untrained reader.

S_engineer
Premium
join:2007-05-16
Chicago, IL

Re: For all the bad about caps...

"Industry stock jocks positively drool over adopting such a system"....are these the same stock jocks that trashed my annuity, pension, and kids future?

And then the media wonders why people snap!

These TOS agreements should be simplified to bulletpoints. I received one from Comcrap a couple of weeks ago and couldnt tell you what it said. Written for lawyers by lawyers.
--
"For duty and humanity!"
- Moe Larry and Curly (MEN IN BLACK, 1934)...These are the guys we have in Congress

dnoyeB
Ferrous Phallus

join:2000-10-09
Southfield, MI
Reviews:
·Comcast

Re: For all the bad about caps...

I find it hard to believe stock analysis would approve of this. How can you on the one hand sell bandwidth, then on the other deter its consumption?

Thats a situation begging for a spin-off.
--
dnoyeB
"Then said I, Wisdom [is] better than strength: nevertheless the poor man's wisdom [is] despised, and his words are not heard. " Ecclesiastes 9:16
lightning106

join:2008-09-03
Whittier, CA
Boy that isnt good. I am hearing a lot of rummors in Whittier that Time Warner is going to take over Charter Cable area here. Things just keep getting worse.

jimbo48

join:2000-11-17
Hayward, CA

More legalized sleaze

What can you say. You need to be a lawyer to sign up for any type of service from these type cretins. I surely hope that the Texas AGs have enough cojones to slap TW hard and fast for this trickery and legalized misrepresentation of the facts (and implications). This borders on extortion and racketeering.
I'm tired of reading the TOS agreements
from these "providers" that is so convoluted (intentional) not to mention offered in a font that is so mall an illegible that a lot of people(intentional) would miss it. The FCC needs to take a lesson from the SEC on legibility , understanding and disclosure. Financial disclosures are so heavily regulated that you must supply legal docs in a certain font and pitch and your offering must include implications to pending changes. I doubt though that anything of great social; import will come of this. Too many politicians are bought and paid for my these extortionists

Zen6

@rr.com

stupidity

From the brilliant minds that bought Aol, here is another executive snafu.

SLD
Premium
join:2002-04-17
San Francisco, CA

Re: stupidity

Actually, AOL bought TW.

dnoyeB
Ferrous Phallus

join:2000-10-09
Southfield, MI

Re: stupidity

And it was a genius move for AOL executives. Not for anybody else though.

Howdy1234

@rr.com

Huh?

What does AOL have to do with Time Warner Cable? Nothing! Know your facts.

hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA
kudos:1

Re: Huh?

said by Howdy1234 :

What does AOL have to do with Time Warner Cable? Nothing! Know your facts.
Know YOUR facts

»en.wikipedia.org/wiki/Time_Warner

Second line, first paragraph
--
There is no love untouched by hate
No unity without discord
There is no courage without fear
There is no peace without a war
There is no wisdom without regret
No admiration without scorn

shortyd999

join:2008-10-21
Birmingham, AL

Re: Huh?

LMaO!!!
Erick38

join:2008-09-14
Dewitt, MI
AOL BOUGHT TIME WARNER LOOK IT UP MAN>>>

MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

1 edit

TWC "Select" plan feedback link


Select Plan Details
TWC provides a link to give feedback just on their "Select" plan:
»www.timewarnercable.com/GoldenTr···ack.html

I suggest those concerned leave feedback direct with TWC.
--
Don't mind me, I'm just trying to help...
st0rm82
Premium
join:2002-11-13
Quebec, QC

Re: TWC "Select" plan feedback link

1$/GB, damn thats a bargain, my canadian ISP charge 7,95$/GB once you pass the stupid 20gb download limit...

Oh but we're not throttled... sigh..

Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5

2 edits

Re: TWC "Select" plan feedback link

said by st0rm82:

1$/GB, damn thats a bargain, my canadian ISP charge 7,95$/GB once you pass the stupid 20gb download limit...

Oh but we're not throttled... sigh..
TWC also allows a MOVE UP to a a higher plan with a higher byte transfer limit if you go over your limit. So if you are on a 20GB std tier, you can go to the 40GB tier instead of pay per GB charges. Jumping to a higher tier is priced at approx $.50/GB instead of $1/GB for straight overages.

»www.timewarnercable.com/GoldenTr···ectplan/
If you utilize more bandwidth than your Road Runner Select Plan package allows, you may either move to a higher tier of Road Runner service, which not only provides faster speeds but also provides more bandwidth per month; or, you may choose to stay at the same tier of service and be charged a $1 per GB
Q&A here:
»www.timewarnercable.com/goldentr···ore.html
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ
kudos:1

3 edits

Re: TWC "Select" plan feedback link

as if this was really a "workable option".

because of all of this "metered billing" and "capping" talk on dslr, i decided to monitor my bandwidth usage just to see where i would sit if my isp decides to implement such caps or if i am forced to relocate to an area which does enforce such nonsense.

in my household, it is just me and my wife (i have a 13-month old son, so he doesn't factor into the equation too much). we have cox's preferred tier (12/768) running to my cisco 2811 gateway router. i use prtg over snmp (too cheap to by a netflow monitor) that polls my router every 10 sec and updates the totals in and out, average speed over the interval, and peak speed.
in a normal month, we use over 40 gigs per month. this is without any voip/gaming/netflix, etc. my wife generally does her myspace and updates her website for her husky breeding. i will stream video from c-span or youtube, sometimes cnn or msnbc. i we keep our anti-virus programs updated as well as download our windows updates. i was guilty of downloading several linux live-evaluation isos for some data recovery tasks i had to perform, and i do telework quite often for my job (though its usually to open up an ssh or telnet window). i have a local dns caching server so i am not constantly hitting dns servers external to my house. at this point, the only way that my son actually effects our surfing habits is by watching episodes of mickey mouse playhouse with dad over the internet through playhousedisney.com.

while i consider myself a *power user* when it comes to being able to conjure stuff up in terms of computers or networking, i don't demand too much from my internet connection. i don't torrent (aside from linux isos because i'm too impatient to wait for http/ftp streams), i don't play online games (sometimes we play guitar hero online, but not too often) and i am not streaming hd video through my pipe. how is 40 gig "maximum bandwidth", when two people can shoot through this in a month. at this point, i would be charged the full price of the "turbo" tier, plus anywhere from $5-15 extra per month, simply because tw is showing how non-competitive the broadband industry really is.

this is just sickening...
i guess the *one* positive to this is that tw is actually giving you a tool to monitor your usage *as they see it*. i would be curious to have someone monitor their outgoing line and compare it to what tw is saying has been used. somehow i think there is the potential for the user to get screwed there too...

--
"The argument that the two parties should represent opposed ideals and policies, one, perhaps, of the Right and the other of the Left, is a foolish idea acceptable only to doctrinaire and academic thinkers."

~ Caroll Quigley - Tragedy and Hope

badtrip
I heart the East Bay
Premium
join:2004-03-20
Albany, CA
I love the "Turbo Tier". "Frequent movie watchers" will blow through 40GB in a matter of days.

I looked on TWC site and didn't see prices. What are the prices for each of these tiers?
cryptmagic
Premium
join:2006-06-26
New York, NY

Re: TWC "Select" plan feedback link

Another example of a cable company abusing its power, unless Fios or AT&T is in the area your out of luck. At least Comcast encourages internet usage, TW is just trying to milk there customers. The caps are set low so they can find a way to raise prices on customers without them realizing it.

MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

3 edits
Click for full size
I thought their were 4 tiers and Select wasn't a seperate option...
said by badtrip:

I looked on TWC site and didn't see prices. What are the prices for each of these tiers?
Price list here:
»www.timewarnercable.com/MediaLib···2008.pdf

Not exactly, understandable since it's lacking speeds for each tier and only lists 2 out of the 4 available tiers (Basic and Lite aren't on the price list). The price list also makes it seem like the Select plan is a separate plan that needs to be picked and is not automatically an added "feature" to the existing plans for new customers.
--
Don't mind me, I'm just trying to help...

badtrip
I heart the East Bay
Premium
join:2004-03-20
Albany, CA

Re: TWC "Select" plan feedback link

The pdf you linked to is a study in how to confuse your customers so that they have no idea how much they are spending per month.

If I was in TWC country, I wouldn't give them a penny.

MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

1 edit

Re: TWC "Select" plan feedback link


Freudian slip?
According to the TWC site "Rod Runner" doesn't have "extra" or "hidden" fees.

»www.timewarnercable.com/goldentr···are.html

"Welcome to the Power of You

I'm curious how TWC filters out all the ARP traffic common on most cable networks from being billed as used bandwidth... or do they? That's a few GB of traffic per month for most modems and other than powering down the modem (not an option for VOIP users), there is NOTHING an end user can do to stop it.
--
Don't mind me, I'm just trying to help...

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: TWC "Select" plan feedback link

I'm more curious how they can claim 'No Extra Fees'
They forgot to put the '*' at the end stating that its an assumption that you will not go over the planned cap.

jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

Re: TWC "Select" plan feedback link

said by en102:

I'm more curious how they can claim 'No Extra Fees'
They forgot to put the '*' at the end stating that its an assumption that you will not go over the planned cap.
I'm sure they have something stating that anything posted on their website is not official and is subject to change, on a whim.

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2

1 edit
50kbit/s to 60kbit/s

jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1
I just can't seem to find any price differences for each of the capacity tiers. Can someone pay $29.95 for the 5GB tier or what?

I have a feeling that everyone will be paying too much for the service to begin with, and then they will be charged an additional fee depending on how much bandwidth they pick. There will probably be a very small price difference between each tier, but the glory in this scheme is racking up the dollars from users exceeding their limits.

This is a very, very shady operation. Certainly any competition can do better for the consumers in these areas. If there is no competition, then the rules and regulations imposed in these regions need to be investigated by a neutral party to determine if fair practices are being employed. And a ridiculous self-imposed Time Warner study would not count.


Frydays

join:2005-10-21
South Padre Island, TX
that means i need something better then the turbo tier

jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

Aggressive Limits Might Be Great for the Consumer

This type of scheme might actually be a benefit for consumers in the long run. It completely opens the door for much smaller providers to step in and offer customers a more friendly and less controlling internet plan. I bet many people would be willing to put up with a great deal of strife that might potentially come along with a budding new internet provider if they felt they were being offered a fair product.

If the current cable conglomerates wish to reduce their product to nothing more than an overpriced luxury entertainment gimmick, let somebody else step up to the table and attempt to provide an important communication utility. And never, ever, take another dime from my taxes to support your business. I will support a utility, but not a glorified, technical version of People Magazine.

tad2020

join:2007-07-17
Orange, CA

Re: Aggressive Limits Might Be Great for the Consumer

See Ruby Ranch Internet Cooperative.

If you can manage to get the startup cash (you won't be anytime soon in this economy), the local ILEC will make things nearly impossible. Running your own plant isn't an option unless it's a new development your installing in to. Retro fitting an existing development with new plant will likely be cost prohibitive to a startup.

Mark Z
Premium
join:2002-10-14

It is about Control

So much for just providing the pipe, when we take these initiatives in confluence with the financial crisis a clear picture starts to emerge of what is really happening.

The common thread is a power grab to control ever more aspects of our daily life. Our internet has freed us from corporate hegemony and they are fighting like mad to regain what they have already lost. They may yet wrestle control of our means of free information, but they sadly underestimate our emerging wisdom and don't seem to realize our naivete is shattered.

These "limits" are absurd, and please people don't think this is about bandwidth. This is about the control of information, the single most powerful weapon any intelligent human can wield. Stay aware, and CARE! They are counting on us to be looking the other way...
--
Fractional Reserve Banking, the method Private Banks have used to control 98% of the money supply since 1913. How to change that? Start with the Monetary reform Act and take OUR money back.

Rombus
Premium
join:2007-04-11
Goodwater, AL

1 edit

DSLR, The Ant-Cable page!

Another bias filled anti-cable story from Karl makes it to the front page, big surprise!

See 12 replies to this post

What

@dejazzd.com

Gigabyte costs?

Could someone please explain how the 1,000% to 1,500% mark-up figure is derived?
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: Gigabyte costs?

Simple, Karl takes one of the worst tier 2 providers (Cogent) available in some data centers and metro environments and uses their wholesale bandwidth costs as a basis for his analysis. He then calculates the cost of 1 GB and assumes this value is the retail cost at the end of the consumer's last mile. Not overly accurate, but it does make for an inflammatory discussion.

BF69
Premium
join:2004-07-28
Camden, TN

Re: Gigabyte costs?

said by openbox9:

Simple, Karl takes one of the worst tier 2 providers (Cogent) available in some data centers and metro environments and uses their wholesale bandwidth costs as a basis for his analysis. He then calculates the cost of 1 GB and assumes this value is the retail cost at the end of the consumer's last mile. Not overly accurate, but it does make for an inflammatory discussion.
well let's look at it this way. Somehow Comcast can afford to give it's customers 250 GB for about $50 a month. Now even if you assume 100% of that cost is badnwidth( and it's not ) that's 20 cents per GB. So again why is Time Warner charging 5X that ammount? If you are trying to say that it costs TW an extra $60 a month if someone uses 100 GB then you are pretty ignorant.
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: Gigabyte costs?

I did not say it costs TW $60/100 GB. There will be a markup, and you'd be pretty ignorant to think otherwise. My comment addressed the question about how the 10x - 15x markup was determined.

tad2020

join:2007-07-17
Orange, CA
Wholesale bandwidth cost around $1 per TB.

I'm currently paying as little as $0.03 per GB down, but upstream is another matter, over $0.77 per GB up.

shortyd999

join:2008-10-21
Birmingham, AL

Usage

I'm not with TWC but does anyone knw if there is a program that i can get that will track my internet usage on my modem?? I would just like to knw how much im using.
Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4

Re: Usage

said by shortyd999:

I'm not with TWC but does anyone knw if there is a program that i can get that will track my internet usage on my modem?? I would just like to knw how much im using.
Netmeter is great. It is free. I've been using it for one year now and my monthly bandwidth usage varies widely from month to month but never as low as the stupid caps TW wants to impose.

»www.metal-machine.de/readerror/

I just gave a lengthy feedback at the link Macleach indicated.
--
"The same ferocity that our founders devoted to protect the freedom and independence of the press is now appropriate for our defense of the freedom of the internet. The stakes are the same: the survival of our Republic". Al Gore, The Assault on Reason

Grail Knight
Qui audet adipiscitur
Premium
join:2003-05-31
Valhalla
kudos:6
Reviews:
·Time Warner Cable
NetWorx 3.2 is another great monitoring program.

»fileforum.betanews.com/detail/Ne···436686/1
--
"Microsoft is not in the security business. Security vendors are." - Old Bat on an Island
axus

join:2001-06-18
Washington, DC

Customers always have another option

It would be "don't use their service at all". The question for them really is, "how much can I get away with".
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

backlash against metered billing

customer backlash will come in the form of unpaid bills and account cancelations. if isp's think they can mine by the byte billing the way oil companies and gas stations mine consumer demand for their products, they are sorely mistaken. telcos & 3rd party providers stand to gain from twc's and comcast's byte billing customer loss. there may even be hope yet for companies such as RCN if they cherry pick these localities where customers cancel and follow a non-metered bandwidth policy.

MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..

TW is heading down the wrong path

I have TW. If they start metering I will be gone.

The turbo package is $70 a month I believe which is more than what I pay right now. (without bundling)

Also, a 40 gb cap they say is only 33 hours of gaming. I can do that in a week and that doesn't include me watching Hulu 6 days a week or using bittorrent or even skype.

Definitely would switch to slow DSL if it came to metered crap like this.
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie
hihi9

join:2007-05-06
Port Orange, FL

Re: TW is heading down the wrong path

said by MrMaster:

I have TW. If they start metering I will be gone.

The turbo package is $70 a month I believe which is more than what I pay right now. (without bundling)

Also, a 40 gb cap they say is only 33 hours of gaming. I can do that in a week and that doesn't include me watching Hulu 6 days a week or using bittorrent or even skype.

Definitely would switch to slow DSL if it came to metered crap like this.
on dsl 768k you can download easily 6.5gb a day
1.5 express 13gb a day
3.0 pro 26gb a day
6.0 elite 54gb
Their so called caps is a way to control your usage or pay more if you don't abide by their nazi scheme

mattmag
Premium,ExMod 2000-03
join:2000-04-09
NW Illinois
kudos:3
said by MrMaster:

Also, a 40 gb cap they say is only 33 hours of gaming. I can do that in a week and that doesn't include me watching Hulu 6 days a week or using bittorrent or even skype.

Go read the posts again. The 33 hours of gaming is for *one* GB, so you would have 1,320 hours of gaming on the 40GB package, if you did nothing else. That's 55 full days worth of gaming time. Posts like yours perpetuate the FUD with inaccurate information.

BF69
Premium
join:2004-07-28
Camden, TN

Re: TW is heading down the wrong path

said by mattmag:

said by MrMaster:

Also, a 40 gb cap they say is only 33 hours of gaming. I can do that in a week and that doesn't include me watching Hulu 6 days a week or using bittorrent or even skype.

Go read the posts again. The 33 hours of gaming is for *one* GB, so you would have 1,320 hours of gaming on the 40GB package, if you did nothing else. That's 55 full days worth of gaming time. Posts like yours perpetuate the FUD with inaccurate information.
And is that all on would use a connection for? No. It also said 1 GB is 3 hours of SD video streaming. So that's 120 hours of video streaming a month or 4 hours a day IF that's all you did. It's not hard to stream 4 hours a day if you have multiple computers in the home. If I decide to rent a HD movie from Xbox Live or Itunes once a week( which I do not find outrageous ) that's 24 GB in a month. Of course I could avoid using that bandwidth if I rent movies from TW instead. Oh wait NOW I get it.

MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..
said by mattmag:

said by MrMaster:

Also, a 40 gb cap they say is only 33 hours of gaming. I can do that in a week and that doesn't include me watching Hulu 6 days a week or using bittorrent or even skype.

Go read the posts again. The 33 hours of gaming is for *one* GB, so you would have 1,320 hours of gaming on the 40GB package, if you did nothing else. That's 55 full days worth of gaming time. Posts like yours perpetuate the FUD with inaccurate information.
Okay, so I misread on the gaming portion. Was that WOW/FPS type game bandwidth or Bejeweled type bandwidth?

In any event you honestly think you wouldn't eat up 40GB in a month?
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie

MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI

Re: TW is heading down the wrong path

to back up my claim i just checked how much bandwidth I have consumed.

2.8 gigs in 2 days and no bittorrent or video games. Just Hulu and skype
olegy

join:2003-06-02
San Diego, CA

Earthlink instead?

Well, if they expose these caps, I'll switch to Earthlink - same service, about the same price, but no caps.
Most horrible customer service I ever seen, however.

viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL

TWC don't have a clue

Since Brighthouse uses Road Runner, I will see what happens. If Brighthouse ends up using the same Road Runner caps, I will be switching to Verizon. Verizon offers 7mb DSL in my area with no caps so I won't be losing anything.

People are going to assume I am a mass downloader which I am not. I just think what TWC is doing is implementing a huge price hike. I don't feel like looking over my shoulder to see if I went over my limit. I don't feel like being swindled out of my money cause a company don't want to spend the money and upgrade.

That's one of the reasons why I switched my cell phone service from Verizon to MetroPCS. I pay one price to make all the calls I want all day long. I don't have to worry if I went over my minutes and wait till 9pm to make all the calls I want.
JusticeDun

join:2004-10-15
Ohio

Don't worry the Messiah is comming...

When the Messiah is elected he will fix these problems by doing away with these silly caps.
Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
·CenturyLink
·Comcast
·Embarq Now Centu..

The Broadband market is an unregulated Oligopoly.

This is a perfect example of the problem with an oligopoly that is unregulated. The Greedy Old Pigs (GOP) AKA the un-regulators see no need to regulate broadband pricing and would like to un-regulate the voice telecommunication market as well. We all know what un-regulation did to our financial markets. TWC should provide each customer with a procto with their terms of service. It would be nice if the AG investigates the deceptive practices used to induce TWC Customers to move to a higher cost pricing package.
hihi9

join:2007-05-06
Port Orange, FL

Re: The Broadband market is an unregulated Oligopoly.

said by Mr Matt:

This is a perfect example of the problem with an oligopoly that is unregulated. The Greedy Old Pigs (GOP) AKA the un-regulators see no need to regulate broadband pricing and would like to un-regulate the voice telecommunication market as well. We all know what un-regulation did to our financial markets. TWC should provide each customer with a procto with their terms of service. It would be nice if the AG investigates the deceptive practices used to induce TWC Customers to move to a higher cost pricing package.
another ponzi scheme aka ripoff or scam

pizz
Fiber please
Premium
join:2000-10-27
Astoria, NY
Reviews:
·RoadRunner Cable

Very bad business model

If they do implement this low of a cap, people will leave in droves (that can). This metered-billing is for users in areas, which have zero competition. There is no way in hell, they'll implement this in a major city, or major ISP hub.

I guess MSOs are in a crisis, due to the over-paid, fat cat exec's.. who pilfered money, instead of putting some of it into network upgrades.

fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo

Re: Very bad business model

said by pizz:

If they do implement this low of a cap, people will leave in droves (that can).
Hopefully. But it will probably only apply to customers that can AND customers who realize what a shitty deal they're getting compared to other options. I'd wager a lot of people will be sold on the confusing marketing, subscribe, and be locked in for 12 months only to find out in 1-2 months they got screwed. Then it's either pay the ETF or suck it up for the next 10-11 months.

I have a feeling this is going to get rolled out, people are going to get screwed, then angry, AGs will get involved and all hell is going to break loose.
--
Tradition: Just because you've always done it that way doesn't mean it's not incredibly stupid. --despair.com
vinnie97
Premium
join:2003-12-05
US
kudos:1

Re: Very bad business model

Bring it the fuck on, I say. Nothing would make me happier than to see these greedy bastards tank the company.

U-Verse will be welcomed in my home once TWC goes live with this monstrosity.

CommieCowboy

@dsl.bell.ca

It's not hard to fix this...

Have the FCC to its job and regulate these companies so that they are forced to sell extra bandwidth at cost or with a nominal mark-up rather than this obscenity. If they're complaining that it's to prevent them from taking losses, then they need to be forced to act in a way that reflects this reality.

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