AT&T, Apple Sued Over iPhone 4 Antenna Issue Negligence and 'deceptive trade practices,' insists suit... Thursday Jul 01 2010 13:03 EDT As expected, a class action lawsuit has been filed against both Apple and AT&T for the iPhone's 4's loss of signal should the device be, oh, picked up. The suit, filed yesterday in the U.S. District Court for the District of Maryland, focuses on the design flaws in the device's antenna -- which have been confirmed through a number of tests over the last week. The suit charges Apple and AT&T with violating the Federal Communications Act and negligence -- claiming they sold a defective product that in some instances can't be used for its intended purpose (making calls), and can't be returned without the user incurring a restocking fee. Meanwhile, this Steve Jobs e-mail exchange about the issue is an amusing read ("Retire, relax -- it's just a phone," says Steve), and other phone companies and handset vendors are having fun running ads that ridicule Apple and AT&T's growing PR problem. |
1 recommendation |
Then take it back!If it's such an issue then take it back to the store!!
Sheesh! | |
| | ajac join:2000-08-15 Norman, OK
1 recommendation |
ajac
Member
2010-Jul-1 1:17 pm
Re: Then take it back!did you not even read it? they have to pay to return it and they dont wanna have to pay for apples mistake | |
| | | en102Canadian, eh? join:2001-01-26 Valencia, CA |
en102
Member
2010-Jul-1 2:25 pm
Re: Then take it back!I would tend to agree... why pay a 'restocking fee' for a product that was not good in the first place (this should actually go to AT&T, not Apple). Its not uncommon to build a poor quality device (eg. anything made by Lucky Goldstar), but having to 'pay' to exchange it (for something that works) is a cash grab. | |
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Re: Then take it back!WHATS WRONG WITH LUCKY GOLDSTAR/ LG | |
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skuv to ajac
Anon
2010-Jul-1 3:09 pm
to ajac
If it's defective, they shouldn't have to pay for the restocking fee. Because it should not be "restocked."
And I would say it is clearly a defect since it does not affect all iPhone 4's.
If a store is trying to make you pay a restocking fee for a defective item, you should be arguing that with the store. Defects can be returned to Apple so that the store can get credit.
If you bought it at the Apple store, I'm pretty sure there is no restocking fee, and they should know about the defect. | |
| | | | en102Canadian, eh? join:2001-01-26 Valencia, CA |
en102
Member
2010-Jul-1 3:16 pm
Re: Then take it back!said by skuv :
If it's defective, they shouldn't have to pay for the restocking fee. Because it should not be "restocked." I agree - and this is why I think it should be an AT&T issue specifically. | |
| | | | | fiberguy2My views are my own. Premium Member join:2005-05-20 |
Re: Then take it back!I dunno.. many states have a 15 day return period mandated by law.. except California (for one I know) that has a 30 day period, by law.
Still, yet, no one has yet to prove, by technology means, that there IS in fact an "antenna problem" with the phone, have they?
... seems to me that this is still mostly anecdotal evidence compiled by users and I think that the law firm wanting to sue apple and AT&T (together) over an antenna issue, is just an example of a money grubbing law firm trying to be the first to the punch line with this case.
I think that there needs to be something more reliable for a law suit to be placed at the moment.
Even then, re: the restocking fee and the need to pay by the consumer. What MANY people forget is that the law doesn't recognize that as an excuse to not pay something, per say. IF there is, say, a $30 fee to restock the phone (just a number I'm pulling up) and that is the excuse for NOT returning the phone, the eye of the law isn't going to give any more weight to the defendant.. the defendant could simply have returned the phone under the agreement and gone after a much smaller impact.
If I get an incorrect phone bill, in MANY states they still require you to pay the disputed charges, either to the phone company or to the PUC in a holding account, until the dispute is settled.
Too many consumers sit back "helpless" and claim things like "but I have to pay to return it"... so??? return it.. get the bulk of your money back and THEN go after what they would owe you.. in this case, what if apple or at&t wins this case.. guess what? .. those consumers that didn't return their phones before 30 days are stuck with them... right? right.
The restocking fee is no excuse for exercising your right to return the device and the courts don't always accept that as an answer. | |
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to skuv
said by skuv :
If it's defective, they shouldn't have to pay for the restocking fee. Because it should not be "restocked."
And I would say it is clearly a defect since it does not affect all iPhone 4's.
If a store is trying to make you pay a restocking fee for a defective item, you should be arguing that with the store. Defects can be returned to Apple so that the store can get credit.
If you bought it at the Apple store, I'm pretty sure there is no restocking fee, and they should know about the defect. If that's normal behavior iPhone 4's, then it's not a defect. If it's not a defect, it's a return. If it's a return, there's a restocking fee. Simple. Just because a device is not functioning the way the consumer expects it to, doesn't mean it's not functioning the way it's supposed to. Kinda sad when you think about it. | |
| | | | | vic102482 Premium Member join:2002-04-30 Upper Marlboro, MD |
Re: Then take it back!said by WeRAnonymous:said by skuv :
If it's defective, they shouldn't have to pay for the restocking fee. Because it should not be "restocked."
And I would say it is clearly a defect since it does not affect all iPhone 4's.
If a store is trying to make you pay a restocking fee for a defective item, you should be arguing that with the store. Defects can be returned to Apple so that the store can get credit.
If you bought it at the Apple store, I'm pretty sure there is no restocking fee, and they should know about the defect. If that's normal behavior iPhone 4's, then it's not a defect. If it's not a defect, it's a return. If it's a return, there's a restocking fee. Simple. Just because a device is not functioning the way the consumer expects it to, doesn't mean it's not functioning the way it's supposed to. Kinda sad when you think about it. Exactly, and if you have a serious problem, the store will take it without the restocking fee. This is a prime example of: A. People not having any other significant events going on in their life B. Money grubbing lawyers Oh and I have an iphone that has the issue, and I am fine. | |
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DrModemTrust Your Doctor Premium Member join:2006-10-19 USA
1 recommendation |
DrModem
Premium Member
2010-Jul-1 1:01 pm
Oh PleaseThe antenna or whatever is controlling it may be wonky, but "Negligence and deceptive trade practices"?
Really?
REALLY?
... | |
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The Magnet
Anon
2010-Jul-1 2:06 pm
Re: Oh PleasePhones are meant for 2 things only:
- Phone calls - Text messaging
Who the heck cares about web browsing, games, trinkets, connecting all over the world, myspace pages and all the other stuff that is not needed.
This world is already a mechanical arm where we have all turned into androids.
Phones are meant for 2 things only:
- Phone calls - Text messaging | |
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Re: Oh PleaseIf you would have said the phone was there for one thing to make calls I would have respected your post. But messaging was never a core feature for the telephone. So if your going to include messaging then why not include web browsing and email? Because your post is biased. You own a phone that only does calls and messaging so this article and or conversation does not pertain to you. | |
| | | jca2050 Premium Member join:2002-02-04 Dallas, TX |
to The Magnet
said by The Magnet :
Phones are meant for 2 things only:
- Phone calls - Text messaging
True, if it was still 2003 | |
| | | Cthen Premium Member join:2004-08-01 Detroit, MI |
to The Magnet
said by The Magnet :
Phones are meant for 2 things only:
- Phone calls - Text messaging
Who the heck cares about web browsing, games, trinkets, connecting all over the world, myspace pages and all the other stuff that is not needed.
This world is already a mechanical arm where we have all turned into androids.
Phones are meant for 2 things only:
- Phone calls - Text messaging Why do so many people that post to BBR need Hooked on Phonics? quote: claiming they sold a defective product that in some instances can't be used for its intended purpose (making calls)
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| | | DrModemTrust Your Doctor Premium Member join:2006-10-19 USA |
to The Magnet
said by The Magnet :
Phones are meant for 2 things only:
- Phone calls - Text messaging
Who the heck cares about web browsing, games, trinkets, connecting all over the world, myspace pages and all the other stuff that is not needed.
This world is already a mechanical arm where we have all turned into androids.
Phones are meant for 2 things only:
- Phone calls - Text messaging When did text messaging become "what phones are meant for"? As I recall they started out doing only one thing: phone calls. | |
| | | morboComplete Your Transaction join:2002-01-22 00000
2 recommendations |
to The Magnet
said by The Magnet :
Phones are meant for 2 things only: Goodnight grandpa. Sorry I don't visit you often at the home. It smells to much like urine. | |
| | | | 38632383 (banned) join:2009-09-25 Houston, TX |
38632383 (banned)
Member
2010-Jul-2 12:44 am
Re: Oh Pleasesaid by morbo:... It smells to TOO much like urine. Phixt it for you. You can't trust fawnicks. | |
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| | N3OGHYo Soy Col. "Bat" Guano Premium Member join:2003-11-11 Philly burbs
1 recommendation |
to The Magnet
said by The Magnet :
Who the heck cares about web browsing, games, trinkets, connecting all over the world, myspace pages and all the other stuff that is not needed. Oh, I dunno, about a BILLION people worldwide by 2014. Besides, why move away from all those wonderful things like party lines, wash boards (not washboard abs), tube & knob wiring, rotary dial, corded phones, 14.4K modems, 128K ram and 80 column cards, monochrome monitors, cars with carburetors, bias ply tires, vacuum tubes, transport planes with propellers, steam locomotives, the Ford Pinto, and 8 track tapes. Spoken like a true luddite. If you don't want a smart phone, go buy a » www.jitterbug.com and call your grandkids, pop-pop... | |
| | | | lesopp join:2001-06-27 Land O Lakes, FL
2 recommendations |
lesopp
Member
2010-Jul-1 3:29 pm
Re: Oh PleaseIn referencing things from a bygone era you also should have included "Transparency in our political process", "Change we can believe in" and "Unemployment below 8%". | |
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to N3OGH
There is absolutely nothing wrong with vacuum tubes!!! | |
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to N3OGH
you forgot the yugo best damn car ever!!!
yugo but the car doesn't!!! | |
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cautious to N3OGH
Anon
2010-Jul-2 1:01 pm
to N3OGH
If you have a stake in Apple, you care about it.
They do, honestly, have some innovative stuff in the OS areas, as well as the smartphone areas.
However, if you are an "owner" (stockholder) you care about these kinds of things. It's easy to get excited and cheer on the way up, and if you've got no stakes in it, it's equally easy to switch and get excited at the company's demise when it does that.
But if you've got stakes in it, you want the company to have a level of integrity and honesty that can survive obvious design flaws such as this one for many years to come.
It's not about some meteoric rise, it's about the company's ability to pick itself up and weather the defect. It might do that, it might not. But weathering the defect is different from denying that it ever existed.
Overall, this is bad news for Apple, probably. If it had shipped with a rubber band, no problem. | |
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| | fiberguy2My views are my own. Premium Member join:2005-05-20 |
to The Magnet
Even if you're right, which you're clearly not, what does your post have to do with the case being brought against AT&T and Apple? .. Ironically, one of the features/functions of the phone, in your own words, is to make a phone call.. according to the complaints from users, they allege that the phone doesn't do that, properly. Oh.. sorry.. forgot to say.. I/we (apparently the "we" here) think you need to evolve just a bit. | |
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to The Magnet
Phones are meant for 1 thing only: 1. Phone calls
Why do people need continuous contact with the virtual world? 90% of people don't even need to be in phone contact while away from their house. I keep a cell phone in my car (a Nokia 1100b) for emergency use and that's all that it's used for -- prepaid plan only.
I'm not a Luddite. I have a top of the line computer system at home and my degree is in computer science. If I want a portable computer, my laptop will do. My take on it is that SMS and data services are a tax on stupid.
Why do people want to make a computer out of a phone and have a 2" screen and no tactile input device? This new Iphone takes the cake since it doesn't even work well as a phone. And then there's the AT&T network which no longer has an unlimited data tier. This should make for an interesting combo as a source of new stories. The apple Kool-aid must be strong based on the number of sales already. | |
| | | Axekick join:2005-05-01 Saint Louis, MO ·Charter
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to The Magnet
"phone" is a term for equipment that converts sound into electrical signals, including microphones, headphones, etc.
"telephones" are "meant" for two things only, sending and receiving telephone calls.
"Smart phones" integrate a wide variety of functions, including web browsing, checking email, web mail, international calls, etc.. | |
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| r81984Fair and Balanced Premium Member join:2001-11-14 Katy, TX |
to DrModem
said by DrModem:The antenna or whatever is controlling it may be wonky, but "Negligence and deceptive trade practices"? Really? REALLY? ... Yes because they sell a device that they KNOW does not work properly and then charge a restocking fee to return it. So they deceptively steal your money. | |
| | | fiberguy2My views are my own. Premium Member join:2005-05-20 |
Re: Oh PleaseThe restocking fee doesn't prohibit you from returning the phone, does it?
No.
You return the phone,.. you go after them for your restocking fee.
Returning the phone or not, you're still believing that people are being "stole" something right? ..either in a defective unit or a restocking fee for returning an alleged defective unit, right?
This is a case where the consumer needs to proactively take necessary precaution and measures to minimize the potential damages. There is still nothing guaranteed that the law firm will be successful in winning the case.. from the sounds of it, you also don't believe in innocent until proven guilty in these matters do you?
SOME common sense as to the rules of our country HAVE to be applied in all cases or don't cry foul when you believe you, personally if the time ever comes, aren't afforded the same rights. If you were accused of murder lets say, how would you like it in your mind knowing you didn't do it, but the media and the public already call you guilty?
So with that, where it the un-bias, expert testimony or evidence that there IS in fact a bad or faulty antenna in every single iPhone sold, or any iPhone for that matter? ... and OTHER than becuase some alleged technical expert (which many people seem to think they are these days) simply says so... | |
| | | | r81984Fair and Balanced Premium Member join:2001-11-14 Katy, TX |
r81984
Premium Member
2010-Jul-1 10:11 pm
Re: Oh Pleasesaid by fiberguy2:The restocking fee doesn't prohibit you from returning the phone, does it? No. You return the phone,.. you go after them for your restocking fee. Returning the phone or not, you're still believing that people are being "stole" something right? ..either in a defective unit or a restocking fee for returning an alleged defective unit, right? This is a case where the consumer needs to proactively take necessary precaution and measures to minimize the potential damages. There is still nothing guaranteed that the law firm will be successful in winning the case.. from the sounds of it, you also don't believe in innocent until proven guilty in these matters do you? SOME common sense as to the rules of our country HAVE to be applied in all cases or don't cry foul when you believe you, personally if the time ever comes, aren't afforded the same rights. If you were accused of murder lets say, how would you like it in your mind knowing you didn't do it, but the media and the public already call you guilty? So with that, where it the un-bias, expert testimony or evidence that there IS in fact a bad or faulty antenna in every single iPhone sold, or any iPhone for that matter? ... and OTHER than becuase some alleged technical expert (which many people seem to think they are these days) simply says so... Innocent until proven guilty? Jobs has already admitted the reception problems with the phone and jokes about it. | |
| | | | | fiberguy2My views are my own. Premium Member join:2005-05-20 |
Re: Oh PleaseWhat "EXACTLY" did Steve admit to? .. a defect? If that's the case, which isn't, then we wouldn't be debating the return of the phone over a defect, and the "leaked memo" wouldn't say "don't accept the problem as stated and DON'T give out free bumpers"...
Think about it... he did say that there was an issue with the software reporting the signal incorrect I believe.. that's certainly not saying that the hardware is defective. | |
| | | | | | r81984Fair and Balanced Premium Member join:2001-11-14 Katy, TX 1 edit |
r81984
Premium Member
2010-Jul-2 1:21 am
Re: Oh Pleasesaid by fiberguy2:What "EXACTLY" did Steve admit to? .. a defect? If that's the case, which isn't, then we wouldn't be debating the return of the phone over a defect, and the "leaked memo" wouldn't say "don't accept the problem as stated and DON'T give out free bumpers"... Think about it... he did say that there was an issue with the software reporting the signal incorrect I believe.. that's certainly not saying that the hardware is defective. The iphone 4 is defective. You fanboys are so blinded. Jobs has admitted the defect and told people not to hold it a certain way. Then instead of given everyone a 10 cents piece of rubber to fix the problem they refuse to do anything and if you want to return your defective phone you have to pay a restocking fee. Jobs even tried to downplay it by saying that all phones lose reception based on how you hold it. What a dick. Technically you are right it is not a defect. It is terrible engineering. They designed it so the antenna will not work if you hold it a certain way. | |
| | | | | | | fiberguy2My views are my own. Premium Member join:2005-05-20 |
Re: Oh Please1) Jobs did not say "it is defective"... had he said those exact words, then end-users would not be crying foul over re-stocking fees when they flocked just as quickly to return it.
Please try to do a little less sensationalism in your reporting.
2) I'm a fanboy, huh? WOW!! You know what's SOOOO wrong with that statement OF YOURS...? You think that just because someone owns something and has an opinion that they are automatically a "fanboy"... talk about deflecting your own vision and views on things to other people. (You do it well)
I DO own an iPhone and I'm satisfied with my phone as a satisfied consumer. That does NOT equate me to your level in life and YOUR level and ways of thinking that some how I'm part of the fanboy nation, that you subscribe to.
I don't run around calling people fans of anything simply because they are happy with something, such as you're doing. I can say this very in short - it takes one to know one. So, I'd avoid using the word "you" along with "fanboy" in your posts..
You're CLEARLY clueless... and quite honestly, quite offended when people use "little children-like" terms to identify others in the course of assuming.
So, in your definition, I am a fanboy of the following:
-Midwest Home Builders -Frito Lay -CocaCola -Ford Motor Company -Nike -Wesco & Chippewa Boots -Casio -Carhartt -Sony -Yahoo -Yamaha -Kawasaki
.... you know, because I happen to have purchased their products and have been satisfied with them. Of course, I think I'm actually wrong still yet... I'm only (based on the way you child-like people toss that term around) a fanboy ONLY when YOU PEOPLE don't like the items that I or others do and YOU are dissatisfied with them...
In short.. grow up would ya?
If you were, as your tag line says "fair and balanced" you would NOT have used the term "fanboy" to someone that himself IS being "fair and balanced" in his observations.
My ongoing point, all along, has been that there is yet no evidence of the EXACT issue that's going on at this moment and the law suit is premature.
Further, in today's post, apple has publicly stated the signal meter shows MORE signal than there really is.. so MAYBE this may also be an issue of AT&T at hand. If the iPhone is built to standards for use on AT&T's network and AT&T isn't working as it should and the iPhone IS in fact built correctly, please, tell me, how is apple at fault in this case?
Its quite possible apple IS in the wrong, however, it's WAY premature at this time for a suit, and YOU of all people have NO clue what you're talking about. YOU are going STRICTLY off of hearsay and someone else's word that you have NO clue how they're coming to that conclusion.
It's called "jumping on the bandwagon".. you're doing a great job of it like so many others.
For the record, what Jobs said was factually correct. If the antenna is where your hand is, then avoid it. If people tool other phones and put their hand over the antenna, you're going to lose signal too. I'll admit that it's a poor design to put an antenna where 99% of people hold the phone.. but that does not equate to a "defective" phone,.. it equates to a "poor design"..
And that "dick" is correct.. phone's signals will DEGRADE if you cover an antenna. How is that incorrect.
The sooner you stop twisting words and using them as vaguely as you are, the sooner you'll see what he really said. | |
| | | | | | | | r81984Fair and Balanced Premium Member join:2001-11-14 Katy, TX |
r81984
Premium Member
2010-Jul-2 11:46 pm
Re: Oh PleaseThe phone antenna was poorly engineered and since it does not work as intended it is a defect.
Yes you are a fanboy as you seem to not understand the word defect. I guess it must be technical manufacturing word, right?
ATT uses GSM technology btw. The iphone is built to work on any GSM network, but a fanboy would certainly blame apples intenna issues on ATT.
It is a fact that apple is wrong here and screwed up the antenna design. | |
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| | | | | Axekick join:2005-05-01 Saint Louis, MO ·Charter
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to fiberguy2
This, exactly - "Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases."» news.cnet.com/8301-31021 ··· 260.html | |
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| thenderScreen tycoon Premium Member join:2009-01-01 Brooklyn, NY |
to DrModem
YES.
Their absolute refusal to acknowledge the issue is disgusting. It's bad enough the iPhone performs worse on the same network than a Bold or a fliphone, but this level of performance in a $600 phone is nonsense. | |
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FFH5 Premium Member join:2002-03-03 Tavistock NJ |
FFH5
Premium Member
2010-Jul-1 1:03 pm
Apple will bob & weave so don't supply free bumperApple screwed up on the design. The external metal band/antenna on the iPhone 4 should have had a rubber/plastic covering built-in to the product. 1 workable solution has been that users who bought drop protection called "bumpers" are not seeing near as bad of a problem.
But Apple has already told their store personnel that under NO CIRCUMSTANCES are they to provide a free bumper.
Maybe the lawsuit will prod Apple in to a settlement to provide a free bumper(maybe a cheap version just designed to block skin contact with antenna) months from now giving Apple time to get a supply of very cheap bumpers. | |
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lolI like Steve now... "Retire, relax, enjoy your family."
Precisely what people fussing about a stupid phone should start doing. | |
| | SLD Premium Member join:2002-04-17 San Francisco, CA |
SLD
Premium Member
2010-Jul-1 1:57 pm
Re: lolEasy to say when you have enough $$$ to retire 100x over in a mansion. | |
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pnh102Reptiles Are Cuddly And Pretty Premium Member join:2002-05-02 Mount Airy, MD |
pnh102
Premium Member
2010-Jul-1 1:11 pm
LameI hope Apple and AT&T countersue these people for being too stupid to simply return a defective product. | |
| | •••••••••••••••••••••• | | | N3OGHYo Soy Col. "Bat" Guano Premium Member join:2003-11-11 Philly burbs |
N3OGH
Premium Member
2010-Jul-1 3:04 pm
Re: My Favorite MartianLOL.
I'd believe it if AT&T had good coverage here, but on Mars?
Preposterous.
Besides, if you put little ceramic apples at the ends of those antennae, the Apple fans would buy them in droves! | |
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IamNOTanony
Anon
2010-Jul-1 1:37 pm
iPhone 4 - Greatest mistake on Apple's partIts one thing that Apple has designed great phones for years. But to completely ruin the new one, and not make it that much faster to begin with was a waste!
They really messed up this time!
Cant wait to see if the new iPhone 4S that will come out for Verzion will have this issue resolved! | |
| | aztecnologyO Rly? Premium Member join:2003-02-12 Murrieta, CA |
Re: iPhone 4 - Greatest mistake on Apple's partsaid by IamNOTanony :
But to completely ruin the new one What did you enjoy on the previous generations that has been ruined...? , and not make it that much faster to begin with was a waste! Isn't it twice as fast as the 3Gs...? They really messed up this time! Right, people around the world waiting in ridiculous lines says otherwise... Cant wait to see if the new iPhone 4S that will come out for Verzion will have this issue resolved! Don't hold your breath... | |
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mm888
Anon
2010-Jul-1 2:04 pm
"Retire, relax -- it's just a phone,""Retire, relax -- it's just a phone," when Apple has made millions of $$$ in profit from the iphone and the stock skyrocket because of it, what a arrogant person. With such attitude they should pay dearly for the hardware design mistake.
The justice dept answer to Jobs should be something like: "retire, relax is only $100,000,000 in punitive damages" | |
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iPwned
Anon
2010-Jul-1 2:21 pm
reAndroid FTW! | |
| r81984Fair and Balanced Premium Member join:2001-11-14 Katy, TX |
r81984
Premium Member
2010-Jul-1 2:29 pm
Rookie MistakeI'm sure this all happened by some rookie engineers that have no idea what they are doing. | |
| akola join:2009-10-17 Atlanta, GA |
akola
Member
2010-Jul-1 2:29 pm
sue applesue apple
jobs should be thrown out of his job just like they did in 1980's | |
| nplnUs Army join:2000-07-17 Martinez, CA |
npln
Member
2010-Jul-1 3:02 pm
My 2 centsThis is why I don't rush out and get the "latest and Greatest".. People should know by now that newest is not always the best. Look at Windows Me, Windows Vista, Apple 4.......always wait for version 2 or even 3!!! It doesn't matter if you are a techno geek that "needs" all the bell and whistles or the older person that just needs the phone to make what its primary intention is - making a call!!.......Yes I think both AT&T and Apple should be held accountable, and the restocking fee should be waived. | |
| | N3OGHYo Soy Col. "Bat" Guano Premium Member join:2003-11-11 Philly burbs |
N3OGH
Premium Member
2010-Jul-1 3:10 pm
Re: My 2 centsExactly.
I'm shopping for a new truck right now. Thinking of trading my 2003 Silverado in on a 2500HD. The new 2011 are coming out, "all new" design.
All new means full of bugs to me. the last generation of the 2010 trucks will be the most "shook down" ones for a while. They had some time to work out the kinks.
Anything first generation from just about any company is buggy. Not complete design or plan 100% survives contact with the real world. No amount of laboratory testing can simulate the hair brained shit people will do..... | |
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to npln
I agree completely. The issue isn't the bug itself, if the users waited they would have known and there is a workaround. The issue is that Apple won't let users return the devices that had a bug which they did not make public beforehand. Yes there is a workaround (cases) but some users don't find this acceptable and would rather use another phone that doesn't have the issue than use the case. This is Apple's blunder and this is why they're being sued. If they just started accepting returns, there would be no grounds for legal action . | |
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AnClar Premium Member join:2003-07-31 Belton, TX |
AnClar
Premium Member
2010-Jul-1 3:12 pm
Land of the Free,Home of the Brave, Culture of the LitigiousTHIS is why everything costs a fortune in this country. Opportunistic, greedy lawyers, ill-informed people, and a court system that allows frivolous lawsuits. All this will do is make a few lawyers a lot of money, get consumers a free bumper case (MAYBE), and get the costs of said "free" bumper case plus the costs of this lawsuit tacked on the the price of our iPhones and our AT&T service.
The idiots who initiated this lawsuit need to go read about antenna attenuation as it relates to wireless communications. :::facepalm::: | |
| | fiberguy2My views are my own. Premium Member join:2005-05-20 |
Re: Land of the Free,Home of the Brave, Culture of the Litigiousright... and the evil corporations should be allowed to continue to sell you faulty products at a premium price and not be held accountable.
There are two sides to every story and this is certainly no exception.
Many of these class actions do actually have merit.
In this case, while I think the lawsuit in question is being done VERY sloppy and VERY much in haste, there should be no reason, if this is an actual defect, that people should have to learn "how to hold your cell phone"... that's just a lame excuse.
The proof, however, is going to be in the hard core evidence if this case is in fact valid.. (which I kinda don't believe to be a good one) | |
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Verizon first to strike a GOOD & FUNNY Ad @ ATT & AppleI saw this commercial just 2 days ago and laughed all the way from one end of the house to the next, .. what does that say for me being a ATT & Tmobile user ( Im NOT a Iphone user).. That without even having to name companies Verizon took a good swing at ATT and Apple in one shot anyone in the tech world saw that ad & put it together immediately ! link to the ad.. » www.geek.com/articles/mo ··· 2010071/ | |
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Re: Verizon first to strike a GOOD & FUNNY Ad @ ATT & AppleThat is a neat commercial. I think apple messed up here. If what apple did was so brilliant why hadn't other phone manufacturers ever thought of doing that years ago?? I'm not an engineer but it has to be because you would see exactly what apple is seeing happening to their product now. so apple took a gamble and now their getting burned. happens in all business but they should at least suck it up and admit the mistake. people would be less harsh on them if they did. | |
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Re: Verizon first to strike a GOOD & FUNNY Ad @ ATT & AppleI agree and this should have been seen during quality control. Someone screwed up here. | |
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No to ESPN
Anon
2010-Jul-1 5:05 pm
As an EngineerIt is obvious that someone did not do real world testing on the phone. Makes me wonder what type of internal processes and procedures Apple actually uses for product development and testing. Sort of a garage shop operation if you will.
What is also interesting is the other issues that have been reported including yellow spots on the display and reversed volume keys. Again this sounds like garage shop QM/QC.
I am watching to see if anyone gets fired or demoted over this. | |
| thegeek Premium Member join:2008-02-21 right here |
thegeek
Premium Member
2010-Jul-1 5:37 pm
I love my Droid.I can hold it any way I want!
In other news the iPhone 4 is being renamed Lisa 2.0... | |
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Meh...Everyone's so uppity about an antenna problem, you know what, the phone is amazing, i'm getting a bumper then a speck pixel skin, or pixel skin HD, perhaps an istyles skin just for fun. Oh, the istyles skin covers the steel band, in case anyone wondered... I'm done commenting on this issue, i can't wait to get my iPhone 4. - A | |
| | DreadOn course Premium Member join:2005-02-28 Bronx, NY |
Dread
Premium Member
2010-Jul-2 9:03 am
Re: Meh...So rather than you fight apple so they can cover the cost of the defective device you rather bend over and say "thanks apple!" and buy a case out of your own money to get the device working as it should be? Lol. | |
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Ubee E31U2V1 (Software) pfSense Netgear WNR3500L
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since its not happening to ALL phones maybe....maybe there is more than one manufacturing facility, and one of the facilities took a short cut and did not put on or spray on a thin layer of an insulator? several of my friends have Iphone 4's, and some of them have the issue(3 out of 8) and some don't. We then compared serial numbers, and found that the ones with the defect(no insulator, or insulating material around the metal band) all have similar serial numbers, which are far away from those that don't have the problem. This leads me to this conclusion.
MFG plant A-put insulation material around metal band(could be as simple as a thin coat of flat lacquer, or a non-conducive clearcoat of some kind, like clear nail polish)
MFG plant B- too lazy or to poor, or just too stupid to follow apples directions:did not apply any insulators, so now the metal band acts like an antenna, and changes the signal attenuation for the current length and distance between antenna. | |
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Re: since its not happening to ALL phones maybe....That's what i've been saying the entire time. - A | |
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JJV Premium Member join:2001-04-25 Seattle, WA |
JJV
Premium Member
2010-Jul-1 5:58 pm
Drops like a @ dolla hookerI bought one on day 2 of the release. It was a birthday present from me to me. I have experienced several dropped calls. I would estimate its near 90%. One call dropped several times in a full signal area.
I love the Data features of the phone. | |
| | Gbcue Premium Member join:2001-09-30 Santa Rosa, CA |
Gbcue
Premium Member
2010-Jul-2 11:30 am
Re: Drops like a @ dolla hookersaid by JJV:I bought one on day 2 of the release. It was a birthday present from me to me. I have experienced several dropped calls. I would estimate its near 90%. One call dropped several times in a full signal area. I love the Data features of the phone. Return it. Obviously there's something wrong if you can't even make calls. | |
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heat84DSLR Influencer join:2004-03-11 Delray Beach, FL 1 edit |
heat84
Member
2010-Jul-1 6:27 pm
Ford Explorer/Firestone Tire fiasco allover again?This could be good news for iPhone users. Maybe it'll end like the Ford Explorer/Firestone Tire fiasco form 10 years ago or so. They ended up dissolving their partnership. Maybe the same will happen with Apple and AT&T. | |
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