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story category AT&T Continues To Fight Verizon's New 3G Ads
Bringing yet additional attention to their 3G coverage issues...
08:50AM Thursday Nov 12 2009 by Karl Bode
tags: competition · business · wireless
AT&T and Verizon's legal spat over Verizon's ads attacking AT&T's network continued this week, with Verizon running a series of three new ads that continued to poke fun at AT&T coverage gaps and performance issues. AT&T in turn threw some additional money at their lawyers, who last night filed an amended complaint in Atlanta demanding that all of the Verizon ads be pulled immediately. AT&T continues to claim that the ads, which compare Verizon and AT&T 3G coverage, don't highlight how customers outside of 3G areas can still get voice service and slower EDGE connectivity. Surely Verizon enjoys all the added attention AT&T has created in the media for the new ads.

Related:
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  2. Skype Wants Telcos 'To Get Out Of The Way'
  3. AT&T Sues Verizon Over 3G Ads
  4. Verizon Keeps Swinging At AT&T
  5. Verizon iPhone Looking More Like A Sure Thing
  6. AT&T 'Sets The Record Straight' On Verizon Ads
  7. Telus Sues Rogers Over Ad Claims
  8. Deutsche Telekom Looking For U.S. T-Mobile Partner
Forums » AT&T Continues To Fight Verizon's New 3G Ads
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Oops

quote:
AT&T continues to claim that the ads, which compare Verizon and AT&T 3G coverage, don't highlight how customers outside of 3G areas can still get voice service and slower EDGE connectivity.
So AT&T wants people to know that outside of the blue areas on the map, the coverage is even worse?

Sorry AT&T, the best strategery at this point is to simply accept the truth and build out more 3G coverage and significantly improve service across the board.

And I say this as a longtime AT&T customer.
--
Blagojevich / Madoff 2012!
Pair Gain

join:2002-12-23
Washington

Re: Oops

»www.appleinsider.com/articles/09···cks.html

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: Oops

This article's comparing of EDGE to "low end" EVDO is a bit generous. In the real world, EDGE data speeds are comparable to 1xRTT data speeds.
--
Blagojevich / Madoff 2012!

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

Re: Oops

Typically I see over 100kbps on EDGE, sometimes as high as 240kbps. I find it acceptable in "BFE" areas. It's unacceptable in more densely populated areas where the bandwidth is likely to be consumed though.

I'm all for Verizon's campaign, anything to push AT&T to do more deployment is welcome in my book. AT&T, instead of paying your lawyers, upgrade some towers.
--
AT&T U-Hearse
Your funeral. Delivered.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Oops

Same here. While it works decently in most areas of SoCal, many other parts of the country needs to be upgraded.

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Oops

said by en102 See Profile :

Same here. While it works decently in most areas of SoCal, many other parts of the country needs to be upgraded.
SoCal seems to have wonderful AT&T 3G coverage. I think that was one of the first areas to get the 850Mhz overlay wasn't it?
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Oops

Yes - and to that extent, I'm in one of the areas of SoCal that first had the 850MHz 3g overlay.
--
Canada = Hollywood North

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Oops

said by en102 See Profile :

Yes - and to that extent, I'm in one of the areas of SoCal that first had the 850MHz 3g overlay.
That's great news for areas (like mine) that are woefully overloaded and haven't gotten the 850Mhz overlay yet. Hopefully AT&T can get that rolled out quickly to other areas.
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Oops

If I'm not mistaken, many parts of NC do not have an 850MHz license (e.g. Raleigh).

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Oops

said by en102 See Profile :

If I'm not mistaken, many parts of NC do not have an 850MHz license (e.g. Raleigh).
I know my area hasn't been upgraded yet and I'm about an hour west of Raleigh.
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morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

a bit sad that AT&T and this link are quibbling over the details while not touching the facts with a 10 ft pole.
NeoandGeo

join:2003-05-10
Harrison, TN
The best strategy is for Verizon to fill in their red spaces on the map with real 3g connectivity so paying customers aren't being lied to.

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

The ads must be having an effect on users dropping AT&T or they wouldn't be squealing so loudly. They are sounding desperate. I hope the court doesn't give AT&T what it wants. The court shouldn't order the ads pulled - especially because they are truthful.

Z80
1 point 77
Premium
join:2009-08-31
Amerika

Meanwhile I saw a screen shot that had VZW adding that "voice and data" connectivity was available outside the blue areas of the ATT map.

VZW has them beat hands down in 3G coverage. Best to get off their ass and expand 3G coverage if they don't want competitors pointing out their ass sitting.

FastiBook

join:2003-01-08
Newtown, PA

Re: Oops

Define coverage.

- A
--
LETS GO METS!

Z80
1 point 77
Premium
join:2009-08-31
Amerika

2 edits

Re: Oops

Service area where AT&T customers get reliable 3G (not mediocre EDGE with 120kbps on a good day holding the device while doing The Crane Technique) service.

FastiBook

join:2003-01-08
Newtown, PA
·Verizon FIOS

Re: Oops

I guess what a lot of people are saying, is that att's transmission specs are higher speed, even in "fallback mode" than vzw. I tend to agree with this, after seeing many head to head comparisons in various locations. As far as signal coverage (any number of bars), i'd like to see a vzw user try to watch a video on the same train i ride.

- A
--
LETS GO METS!

Z80
1 point 77
Premium
join:2009-08-31
Amerika


2 edits

Re: Oops

No for me. Falling back to edge is painful for anything but text emails. Pulling down a 10MB PDF on EDGE is horror.

As an iPhone EDGE, 3G-S and a Laptop Connect customer who travels the US 6-9 times a year both to metro and the sticks, I've had to wax on-wax off, paint the fence and sand the frour quite a few times to get a connection. Here in SoCal I get excellent 3G service, typically 2-2.5Mb down and .768-1.2Mb up but you get out on the open interstates, far away from the cities and you're done, EDGE if you're lucky. Meanwhile my colleges with VZW always seem to have connectivity and 3G service, although always with a horrible handset running an even more abysmal mobile OS.

VZW's network in my experience is far superior in rural areas but being a former VZW customer I found their customer service and billing nightmarish and they don't currently offer a handset I would be willing to take even for free.

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

said by FastiBook See Profile :

I guess what a lot of people are saying, is that att's transmission specs are higher speed, even in "fallback mode" than vzw. I tend to agree with this, after seeing many head to head comparisons in various locations. As far as signal coverage (any number of bars), i'd like to see a vzw user try to watch a video on the same train i ride.

- A
Four times since I've had my iPhone over the past year I've taken a trip (a 5 hour car ride) while trying to listen to Slacker Radio, Pandora, and XM Radio. Pandora and XM were impossible to stream over Edge, as it was too unreliable. Pandora sort of worked at the lowest bitrate, but XM refused to work over Edge at all. On Slacker, every 2nd or 3rd song would stop due to a buffering error and even enabling "extra buffering" in the app didn't eliminate the problems.

I never experienced that problem on the same trip with Verizon, of course, Verizon has 3G almost the whole way.

It's possible you're in an area where AT&T has overlaid their 850MHz spectrum or in an area where they simply aren't oversubscribed. I understand the 850MHz overlay, even in very dense urban areas really opens the network up and allows it to breathe.
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

I agree.

In reality, they could fire back and poke fun at the lack of desirable handsets on Verizon's network, they could poke fun at Verizon's crippling of software and charging extra for things like GPS and Visual Voicemail. And ultimately, they could tout how many iPhone users they have and how many Verizon doesn't.

I think that would be much more effective than drawing even more attention to it, not to mention it validates the ads. My Mom always taught me that if someone makes fun of you for something, either ignore it, laugh along, or poke fun right back.
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Z80
1 point 77
Premium
join:2009-08-31
Amerika

Re: Oops

But given VZWs millions and millions of satisfied subs, the desirable handset thing is subjective. The coverage is objective. Particularly with the iPhone, while hugely popular there certainly is no shortage of people who think it's a total P.O.S. and AT&T cripples their handsets at well. Look how long it took to get MMS on the iPhone. Look at VOIP or streaming media on the iPhone (eg Sling or Sirius/XM). Tethering on the iPhone? Not without JBing.

AT&T could stick with compelling stuff it does have like rollover and get off its ass with the 3G footprint.

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Oops

I think you just like disagreeing with me.

You are absolutely correct that all those are subjective, but since when has marketing and advertising ever been fact based? I happen to agree with you and I think Verizon offers nice handsets, but my point was there are wildly held opinions they could just as easy create a marketing campaign around rather than suing.

I think they're already poking fun at Verizon's Friends and Family, noting that you don't get to keep the minutes you save by using Friend's and Family.
--
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UncleDirtNap

join:2006-08-26
Pittsburgh, PA
·Verizon FIOS


1 edit
Sorry, my Droid uses open source software, Google navigation is free ...

Gonna have to another tack.

My Droid has been an endless source of entertainment the past four days as I embarrass the IPhone owners with all the things it can do that they think are unique to their overpriced, over hyped CRAPPLE products.

My favorite is when I show them how simple it is to add music and video to my device while they have to plug their REGISTERED phone into a specific computer and start up ITunes and hope it doesn't puke all over their OS again.

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable


1 edit

Re: Oops

said by UncleDirtNap See Profile :

Sorry, my Droid uses open source software, Google navigation is free ...
You think Verizon would be allowing Google's free GPS if it weren't for some painful competition from a certain "CRAPPLE". *chuckle*

I'm glad you're enjoying your Droid, but you don't need to crap on iPhone users in order to do it. Embrace the competition, it's good for us customers.
--
AT&T U-Hearse
Your funeral. Delivered.

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Oops

said by djrobx See Profile :

said by UncleDirtNap See Profile :

Sorry, my Droid uses open source software, Google navigation is free ...
You think Verizon would be allowing Google's free GPS if it weren't for some painful competition from a certain "CRAPPLE". *chuckle*

I'm glad you're enjoying your Droid, but you don't need to crap on iPhone users in order to do it. Embrace the competition, it's good for us customers.
I agree. I'm a former iPhone user and I'm really enjoying the Droid, but disparaging the iPhone in light of everything it has accomplished is childish. I would wager that without the iPhone, Motorola would still be releasing iterations of the Razr.
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UncleDirtNap

join:2006-08-26
Pittsburgh, PA
·Verizon FIOS


1 edit
Yeah actually I do need to crap on the IPhone.

The more people I can convince to avoid Apple products the less stressful my job and my personal life will become.

I just don't enjoy dealing with calls from frustrated Apple customers who don't want to accept that their products can't do what they want them to do because of limitations Apple has put in place yet still expect us to come up with a solution out of thin air...

And I especially dislike when friends, family and acquaintances come to me for advice on which phone, music player or computer to buy and then against my strongest advisory not to purchase an Apple product do so anyway and expect me to recover their music libraries after ITunes blows up for the fifth time, help them get around DRM limitations or discover that Macs crash like every other computer but can't run 80% of the software they want to run.

If one more person asks me to help them get their Palm data on to their IPhone and piss moans when I tell them their is no direct way and even with the round about way they'll not get it all... someone may get hurt.

Apple computer is the bane of my existence and if took the entire state of California falling off into the ocean to make it go away that would be fine with me.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
Google navigation (google maps + GPS) is free on both my AT&T HTC Tilt and Sprint Treo 800w.

Z80
1 point 77
Premium
join:2009-08-31
Amerika
You enjoy your Droid just like people enjoy their Storm, Instinct, Pre and all the other iPhone killers that weren't out there.

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
·Comcast

Re: Oops

iPhone is popular mainly because of the fad effect. There is plenty of phones that are out there that are better but people go for it because its more popular. Once a bigger fad comes out it will disappear.
--
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

said by Z80 See Profile :

You enjoy your Droid just like people enjoy their Storm, Instinct, Pre and all the other iPhone killers that weren't out there.
Again, with this?

Go use a Droid, then go use those other phones you mention. They are worlds apart. Hell, go look at any video review of the Droid vs the iPhone 3G. Here's a good one: »www.technobuffalo.com/blog/mobil···hone-3gs

The Droid is no more an iPhone killer than the iPhone is a Droid killer. They are different phones, offering different things. Want a controlled, compartmentalized user experience? The iPhone is for you. Want a more open, much more customizable experience? The Droid is for you. Other than that, they offer essentially the same features.

The Razr didn't sell as well as the iPhone for at least a year but went on to sell 50 million worldwide in a scant 2 years; a feat the iPhone has yet to match. So does that mean the iPhone isn't a Razr killer? Absolutely not. The real test of whether the Droid will be a success is not that it 'kills' the iPhone, but how it sells in comparison to it over time. Judging that based on less than a week of release is silly.
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Z80
1 point 77
Premium
join:2009-08-31
Amerika

Re: Oops

They aren't "world's apart". They're all the same sh!t, diff'rent smell.

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Oops

said by Z80 See Profile :

They aren't "world's apart". They're all the same sh!t, diff'rent smell.
Wow, what an ignorant statement. It's readily apparent you know absolutely nothing about the Droid and haven't even bothered to watch nor read anything about it. I'll be sure to make note of that going forward, especially with regard to opinions you provide on other topics.
--
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Z80
1 point 77
Premium
join:2009-08-31
Amerika

1 edit

Re: Oops

No, I've seen it, had it in my hands (saw it yesterday afternoon and messed with it for about 20 minutes) and am simply not wow'd by it as you apparently are.
rjbied

join:2005-02-09
Chicago, IL

Re: Oops

said by Matt See Profile :

The Droid is no more an iPhone killer than the iPhone is a Droid killer. They are different phones, offering different things. Want a controlled, compartmentalized user experience? The iPhone is for you. Want a more open, much more customizable experience? The Droid is for you. Other than that, they offer essentially the same features.
Well said Matt! There is not a one size fits all solution out there and some (not all) of these iPhone fanatics just don't get it. Does the iPhone fit all your needs, great, but don't get your knickers in a twist because it is not the best choice for me. Has the iPhone been successful for Apple? Certainly, but so too was the Razr for Motorola. There are industry analysts that predict Android phones will be outselling iPhones by 2012. Time will tell. I have a lot of things laying about that WERE great technology, HP rpn calculators (which I still use today), Palm OS devices, Sony Beta, etc. Technology moves very quickly, what was cutting edge yesterday being replace with something new today.

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
I wish AT&T would have more 3g coverage too. This is hilarious watching them to answer for the spotty coverage.
--
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guppy_fish
Premium
join:2003-12-09
Lakeland, FL

a response

Hey ATT can you hear me NOW

See 6 replies to this post

Harddrive
Premium
join:2000-09-20
Norwich, CT

Simple solution for Verizon.

just put a (*) at the bottom of the AT&T map with the following...
'customers outside of 3G areas can still get voice service and slower EDGE connectivity.'
--
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Van
Premium
join:2009-07-08
Washington, DC

What an absolute waste

of money by AT&T

I have AT&T and enjoy it but all this does is shine a bad light on you that wouldn't be as bright if you had just moved on from this ad or not responded
AstroBoy

join:2008-08-08
Parkville, MD

So what???

"don't highlight how customers outside of 3G areas can still get voice service and slower EDGE connectivity."

So what???
They also don't highlight that you can or can't get pizza delivered. It's about 3g!

anaa

@comnetohio.com

verizon still suc*s in coverage

I don't care what everybody says about how good verizon is good with there coverage but the truth is verizon still got crappy coverage I would say ATT its alot better then what Verizon is in NW ohio.
ZachAttack

join:2009-05-30
Yorba Linda, CA
·Time Warner Cable

Re: verizon still suc*s in coverage

When I lived in Maumee, VZW was consistently better than any other carrier. I only knew people from Cleveland that had Cingular/AT&T. My family that's still there has Verizon I think it's just you, Verizon service in NW Ohio from Toledo all the way down to Columbus beats AT&Ts and most of the way over to Cleveland Verizon has better service.

nc99921

@rr.com

Converage

I did believe the bizarre coverage ads anyway! I use AT&T.

DownTheShore
Maddie Knows Poopie
Premium
join:2003-12-02
Beautiful NJ
clubs:

Verizon to ATT: Thank You

By filing that lawsuit, ATT is just giving free publicity to Verizon, is making people pay attention to and discuss coverage issues, and is only highlighting that regarding 3G coverage Verizon DOES have them beat. TPTB over at Verizon must be laughing themselves to sleep at night.
dstratton

join:2005-06-15
Shelbyville, KY

I can only hope...

...that all this attention forces AT&T to speed up their 3G rollout.

I have been a Verizon fan for ten years - since I had Bell Atlantic Mobile. I now live exactly in the center of four of their towers and yet can't get any service at home. I can in the yard, but if the wind blows the right way I lose my call. If I go 1/3 of a mile either way, the service works just fine. Up until I moved here, I have only once been someplace that Verizon didn't work and someone else did.

I had to switch to AT&T. It's the only provider that works reliably where I live. The whole BS about "more bars in more places" is, well, BS. But at least I have service at home and most of the places I travel to.

Interestingly, AT&T shows I live in the middle of 3G coverage. I have to drive 8 miles before I get that coverage. Nice.

So again, maybe Verizon's ad campaign (which is utterly brilliant, can't believe they didn't do this sooner! ) will force AT&T to get their stuff in order and get 3G out sooner.

davidbugs

@cox.net

Re: I can only hope...

Why can At&t can do similar thing like Microsoft.

Did Microsoft was complaining about Apple Vs Mac Commericial. Nope

So what did Microsoft did. They attack back.

Now Apple is suing Microsoft accuse you are paying Apple Tax.

Att Can attack back.

Maybe they can attack back? How much Verizon is charging compare to Att.
optemino

join:2009-10-13
Patterson, CA

Come on AT&T

instead of throwing money at lawyers.... just UPGRADE MORE TOWERS..... maybe that'll help some
cchhat01
The Guru

join:2001-05-01
Elmhurst, NY

Capitalism: A love story


Wow, if only this money was thrown at their own friggin network upgrades, everyone (except the lawyers) would have gotten something more out of it. I don't know about the rest of you, but to me that sounds like a good idea... Oh, no no no!!! We live in a country where, irrespective of how wrong a company's convictions/policies are, they spend each and every dollar they can to get away with convincing everyone that they are correct.

Frikkin politics in corporations. This is seeming like modularized privatization of government and guess what, AT&T and Verizon and <insert your most hated/favorite corporation here> are loving it.

--
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ogxjason15

join:2009-09-29

Verizon no 3G at my house

I have a DROID, and I am returning it....No 3G Coverage at my house at all...0-1 bar of 3G max....sometimes it jumps to 1X...While on AT&T, I have full 5 Bars of 3G

RolteC
0h

join:2001-05-20
Fresh Meadows, NY

Re: Verizon no 3G at my house

Whereever your house is, we dont know, so your comment means nothing.

As for here in NYC, I tested my iPhone last night and I was surprised, I guess they updated something, Edge is downloading at over 170kbps, and the surprising part is 3G is now instead of doing 300-900kbps, its doing 1800-1900kbps.
psyberjak

join:2007-09-25
Edgewood, TX


1 edit

AT&T no go 3G, Sprint has EVDO Rev. A!!!

As an AT&T customer I have to actually rely on Sprint Mobile Broadband for internet service because AT&T can't get off their asses and role out nationwide 3G.

on EVDO Rev. A, I get regularly 1.8-2.5Mbps down and 256-450Kbps up.

What's ironic is AT&T and Sprint share the same damn cell tower. 2 different technologies, but Sprint has a couple of T1s for their EVDO Rev. A.

20 miles to the east, I can get a 3G from AT&T on my iPhone 3GS. I can get 1.6-2.2Mbps down and I'm betting they have fiber connections to the towers.

I figure if I wait long enough, Sprint may have WiMax (4G) coming off their tower that they share with AT&T and AT&T will still only have EDGE in my area.

FastiBook

join:2003-01-08
Newtown, PA
·Verizon FIOS

Question...

Who here realizes we are talking about devices we hold in our hands that can look at the internet from all most anywhere & talk to a person thousands of miles away on similar device, don't weigh 50 lbs or require a backpack or a car to power?

Just in case you forgot, 28 years ago there were no cell phones. A cell provider has to build towers & antenna banks/placements & the cables to power it all & transmit data.

Just imagine if fuel efficiency, something we've had 200 years to work on, public transportation, education & urban planning were so hotly publicly debated and fought over.

That being said, my slower (iPhone 3Gs has higher speed capability) iPhone 3G picks up wireless 600kbit/sec downstream, pretty good for a device doing that all on its own sitting in my hand going 100 mph on a train. My second to last DSL provisioning was 768/384, so it's pretty damn fast. When i get my next iPhone, i'm guessing the average will be double that or more, but i'm in no hurry, i actually appreciate the sheer chance that i can even afford such a device.

- A
--
LETS GO METS!
tmc8080

join:2004-04-24
Floral Park, NY

unlike Apple hype, it takes money to make money

The issue is the network... AT&T should take a few billion out of its accounts and deploy its own network and STFU. If you want to play the game, you don't need a white night partner like vodafone-- you just need to commit funds to ensuring you have the most deployed network in the wireless industry. I'm pretty sure the frequency licenses AT&T has for cellphone data is also for the 3g data so the real issue is deployment. AT&T is not chomping at the bit to go toe to toe with Comcast for U-Verse.. so they need to ante up for wireless and improve their coverage. Afterall, how long do they think allegedly sexy phones such as the Iphone will keep customers loyal? If millions left Verizon & Sprint for AT&T.. they could easily switch back for a better deal &/or phone in the future but having a network that won't let customers so easily out of an ETF (due to a bad network) is worth more to them then they think. They come for the phone, but they stay for the network (though, sometimes price is a factor too).. that's what Verizon's ad campaign is all about (even if Verizon's ads offend and don't exactly target the points their trying to make).

Commander
Duty is ours. Consequences are God's.
Premium
join:2007-07-29
Keeling, VA
clubs:

AT&T vs. Verizon

I hate AT&T. I have reasons that predate 3G networks and digital phones. I enjoy watching Verizon (or anyone else) drag AT&T through the mud.
Forums » AT&T Continues To Fight Verizon's New 3G Ads


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