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AT&T DSL Customers Getting New Modems
New Motorola/Netopia 2210
(old news - 04:58PM Wednesday Oct 03 2007)
tags: business · hardware · telco · networking
Click for full size
Users in our AT&T forum say the company is now shipping new Motorola/Netopia 2210 modems with self-install kits. While it's somewhat similar to older Speedstream 4100 modems used by the company, it is smaller and sleeker. An AT&T tech points out that it also has some significant differences when it comes to diagnostics:

•Different interface IP address 192.168.1.254
•Can tell you if you are on interleaved or fast path
•Gives you noise margins on the up and downstream now.
Click for full size
•Can do a traceroute, nslookup, and ping of a destination IP or address.


While these are shipping to new customers, a tech says that existing users can get the new modem, but they'll have to pay for it ($49.95 plus state tax and shipping). "So far I think it's quite impressive and probably the best modem (diagnostics wise) I have seen to date," says another AT&T tech.

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Forums » AT&T DSL Customers Getting New Modems
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PhoenixDown
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Noise Levels

That is a nifty feature -- I wonder if we'll start seeing modems that can run other loop diagnostics.
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David
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price wise

Yes they replaced the 4100b's and are at the same price they were. Which I think is $49.95+ tax(state)+ s&h (flat:$12.95 typically). It makes it about the same price at your door shipped as opposed to a best buy run. I think at most it's either $1 more or less than a best buy run. I know it's not much greater than that. As far as availability, I would wait about a week or two before ordering so the 4100b stockpiles can be depleted.

Dennis See Profile has one and so far is quite impressed. It don't have a power button but then again, the power cord is not that far away from where the power button was.

Another interesting feature that was pointed out is they are defaulted to "connect on demand" as opposed to "smart keep alive" People with routers may have to go in and adjust this, but it's not that difficult to do and no more complex than the 4100b was.

I am pushing another good idea for just the basic modem is to put a dial-up counter part in it so if you lose sync you can report it and still have dial up capabilities, even though you don't have a dial up modem in your computer. Which some new computers now a days are not coming with dial up modems in them. I am hoping in the near future at&t will consider it. Even if it was just $5-10 more at most, most people would probably consider it because USB dial up modems are around that price and they don't have to add more equipment to the computer or have the computer in the shop to have a dial up modem installed.
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Bell System
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Strongsville, OH

Re: price wise

looks like it does have a power switch on the one pic.

ptrowski
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Looks nice!

I do like the look of it. I wonder though if there wouldbe any performance enhancements or just strictly upgrades to the diagnostics.

morbo
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how about lower power consumption?


i think lower power consumption would be nice, considering skyrocketing energy costs.
fiberguy
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Re: how about lower power consumption?

While it's always nice to save power, I hardly think these devices pull enough to matter.

morbo
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Re: how about lower power consumption?

sounds a lot like the "my one vote doesn't count" b.s.

it does matter.
fiberguy
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1 edit

Re: how about lower power consumption?

..does it?

How much is that router/modem costing per month? and how much do you think you can save?

sounds more like "I want 'my vote' to count no matter what it is" b.s. to me.

It really doesn't matter. The amount of energy they use is pennies. Let's talk light bulbs, televisions, the fridge, water heater and other devices first.. I'll gladly flip to twenty five cents to power a modem.
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morbo
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Re: how about lower power consumption?

it does. the idea that one device (or vote) makes such a small difference that is not worth considering or changing is defeatism.

the point isn't that there are other devices that use more energy than a modem. of course there are. you successfully managed to list two of the top 3 hungry devices in a typical home.

the point is that even something as small and simple as a dsl modem (usually left on 24/7) consumes power, and reducing the amount of power it consumes has many benefits including saving consumers money over the product life cycle.
WI Fire

join:2005-01-26
Hudson, WI

Re: how about lower power consumption?

While most devices these days are automatically designed to use less power than the device they are replacing, this one does have a specific power-saving feature built into it.

It's on the back of the modem, labeled "On-Off".
fiberguy
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Premium
join:2005-05-20

"defeatism" ? What kind of a war are you fighting? I'd first have to be at war with someone or something to be "defeated"... I simply DON'T CARE! It hardly uses any electricity..

When a device, such as this, uses so little energy, it's not worth, IN MY OPINION, worrying about it. I could go off on this topic but it would only anger the moderator gods..

WI Fire said it best.. want it to use less power? turn it off. To do otherwise is "lazy-ism"..
--
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slomike2

join:2007-07-18
San Luis Obispo, CA
Replacing equipment at a cost of even 1 dollar to save $0.01 per month in power consumption doesn't make sence. Additionally, you would just be adding your old modem to a landfill.

morbo
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Re: how about lower power consumption?

agreed. that is stupid. but don't make it complicated--this is not about replacing existing modems. just making the new ones given out by AT&T (and replacement for failed old modems) more power efficient.
slomike2

join:2007-07-18
San Luis Obispo, CA

Re: how about lower power consumption?

OK. It would be nice. There was so much talk about replacing modems in these threads, that I was only thinking about replacing modems.

I don't believe it will ever really make sence to replace an existing working current generation dsl modem with a lower power consumption version. This is based on the already very low power consumption of the modem.

Giving a lower power version to new customers to start with does make some sence if the initial price is similar.

-Mike

BuriedCaesar
It's Not Polite To Stare.

join:2004-03-27
Richardson, TX
·AT&T U-Verse
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Don't know about these new modems, but...

the good folks at AT&T told me that the modem that they sent to me when I signed up at my current residence three years ago would cost me $1,500 to replace - and it's a big, ugly, blue-green brick of a thing, manufactured in 1999, that I keep well-hidden from view. Not to say it doesn't do its job or is unreliable - haven't had a single issue with it.
--
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David
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Re: Don't know about these new modems, but...

Lemme guess you are on Fiber to the curb? is it an old netflex modem?

BuriedCaesar
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join:2004-03-27
Richardson, TX
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Re: Don't know about these new modems, but...

said by David See Profile :

Lemme guess you are on Fiber to the curb? is it an old netflex modem?
Yes... and yes. I hope I never have to make any changes, though - it was enough of an experience the first time around to get it all working properly.
--
That was preposterous! Utter Nonsense! Totally unsupportable drivel! You can't be serious!....Um, what did you say?

mityfowl

join:2000-11-06
Dallas, TX
I'm still using my SpeedStream 4060 and have a brand new in the box SpeedStream 5360 from 1 other SBC promotions.

David
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Re: Don't know about these new modems, but...

Ahh a usb modem. Yea they were the thing back then. Those were the ones that if you didn't have a NIC you could get one of those and get connected. The ones we sell today are ethernet driven.

Just curious what's the model on your "new" 5360? if it's a -023 model it might need the firmware patch.

mityfowl

join:2000-11-06
Dallas, TX

Re: Don't know about these new modems, but...

I would have to find and open the box on the 5360. I'll look tonight. That 4060 isn't a USB, its a normal ethernet modem.

Thanks for the heads up.

David
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Re: Don't know about these new modems, but...

said by mityfowl See Profile :

I would have to find and open the box on the 5360. I'll look tonight. That 4060 isn't a USB, its a normal Ethernet modem.
I just asked Matthew See Profile and we were thinking how is that possible? The only 4060's we ever saw were USB connected devices.

Can you take a pic of yours and post it? I would really like to see it.
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mityfowl

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Dallas, TX

Re: Don't know about these new modems, but...

You guys are correct. What I have is a 5260 but in my closet is a 4060 box that's empty. I don't think I've ever had a USB modem.

Maybe with old Winfire.

Oh well life a mystery sometimes.

David
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Re: Don't know about these new modems, but...

ahh the 5260- yep that one is an ethernet modem and if you are clever you can flash it to be a 1 port router (5600) as well.

Yea the 5360's consisting of this serial number (060-5360-023) located on the bottom had a 10/100 auto-negotiation flaw with them. There is a patch here I uploaded (and is in the faq's) that will fix the modem. It's a windows only based patch, and will only work on an unpatched -023 model.
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Re: Don't know about these new modems, but...

said by David See Profile :

ahh the 5260- yep that one is an ethernet modem and if you are clever you can flash it to be a 1 port router (5600) as well.
Not all 5260 can become a 5660 Router.

»The Unofficial SpeedStream 5260 ---> 5660 FAQ »What can I do if I have a genuine 5260? (part # 5260, 5262, or 5263)

»The Unofficial SpeedStream 5260 ---> 5660 FAQ »What about a 5262 or a 5263?

»The Unofficial SpeedStream 5260 ---> 5660 FAQ »Which 5260 DSL modems can be upgraded to 5660 routers?
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Re: Don't know about these new modems, but...

said by Doctor Olds See Profile :

]Not all 5260 can become a 5660 Router.
That is correct sorry about that! Be sure to check your 5260 before flashing guys!!

Doctor Olds
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4000a.pdf 198,212 bytes
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4000qsg.pdf 7,856,547 bytes
said by mityfowl See Profile :

That 4060 isn't a USB, its a normal ethernet modem.
Then it is not a 4060. The 4060 is USB Only!

Regards,

Doctor Olds
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RogerADSL

join:2004-12-10
Lawrenceville, GA
News for you Cheify, the Netopia 2241, and all legacy BellSouth Modems have a USB port.
bogey780

join:2004-03-19
Here

2241

These look almost exactly like the Netopia 2241 that AT&T SE customers have been getting for almost 2 years now.

GOLFnSUN
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Re: 2241

said by bogey780 See Profile :

These look almost exactly like the Netopia 2241 that AT&T SE customers have been getting for almost 2 years now.
It is the same box relabeled for AT&T.
»www.netopia.com/equipment/produc···s_ds.pdf
And then search for 2240N-VGx

And here is the diagnostics info available to AT&T support staff:
»att-training.net/simulator/2210s···dout.htm
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tschmidt
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I purchased a used Netopia 3346N on eBay several months ago to replace my aging Verizon Westell modem and Multitech RouteFinder modem.

It has the same features as the 22xx series. Been very happy with the modem/router. They can be had on eBay at $20-40 rather then getting them directly from your friendly ISP.

/tom
public

join:2002-01-19
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said by bogey780 See Profile :

These look almost exactly like the Netopia 2241 that AT&T SE customers have been getting for almost 2 years now.
It is exactly the same case.
Any chance ATT will offer ADSL2+ that the 2241 is capable of?

Doctor Olds
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Re: 2241

said by public See Profile :

Any chance ATT will offer ADSL2+ that the 2241 is capable of?
ATT/Bellsouth has had ADSL2+ connections for almost 2 Years. They have not had the speeds increased, just the hardware upgraded and waiting unused except for standard speeds.



--
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omgVzShillLOLno

@charter.com

VZ modems have had this for ... forever?

Except VZ customerz have had this for a while now:

•Can tell you if you are on interleaved or fast path
•Gives you noise margins on the up and downstream now.

OMG even the crapiest VZ modem I've used has has those stats. Good grief man.

Now AT&T can enjoy a slew of customers calling in to switch from interleaved to fast path.

If I was an AT&T customer and was on interleaved with a good margin still I'd be po'd at them cause fastpath is soo much better for latency.

Good old Westells....

insomniac
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Re: VZ modems have had this for ... forever?

said by omgVzShillLOLno :

Except VZ customerz have had this for a while now:

•Can tell you if you are on interleaved or fast path
•Gives you noise margins on the up and downstream now.

OMG even the crapiest VZ modem I've used has has those stats. Good grief man.
The Speedstream 5100B's they were giving out a few years ago will tell you whether you're on interleaved or fastpath. Noise margins are only on the downstream though, not upstream.
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Click for full size
SpeedStream 4100 statistics.
said by omgVzShillLOLno :

Now AT&T can enjoy a slew of customers calling in to switch from interleaved to fast path.
AFAIK, AT&T defaults to FastPath, unless the line conditions are bad.

I can certainly tell from my SpeedStream 4100, which is the predecessor to the SS4100B, and successor to the SS5100B; all of which offered that information. The only thing those older modems lacked was the up path statistics. See my screen shot.
--
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jc100

join:2002-04-10

Motorola Surfboard

Ill stick with that on my other isp. ATT could offer broadband at 1 dollar and I'd object to their service. Either way, no new sleek modem impresses me. My modem Motorola SB 101 is sweet too =P.

almex
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Henderson, NV
clubs:

Single-user vs. Home Networking

Sounds similar to a 2Wire HomePortal...
lgamer

join:2004-08-16
Louisville, KY

Will all AT & T customers

Be getting the new Motorola/Netopia 2210 modems ? I live in Ky and am wondering if I qualify for the new modem. Been a Bellsouth/AT &T customer for 4 years.
slomike2

join:2007-07-18
San Luis Obispo, CA

Re: Will all AT & T customers

Note that the original story says that these are going to new customers only unless you order and pay for a new modem.

-Mike

koma3504
Advocate
Premium
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North Richland Hills, TX

Looks the same to me.

according to the link
»att-training.net/simulator/2210s···dout.htm

It has every thing a few of the speedstream modems i have nothing new. ill have to double check just to be sure when my dsl gets back up somthing knocked it out including my phone line at one point only had .001 volt at my jack.

Can tell you if you are on interleaved or fast path
•Gives you noise margins on the up and downstream now.
•Can do a traceroute, nslookup, and ping of a destination IP or address


Otto
Premium
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Hollywood, FL

Re: Looks the same to me.

My Netopia modem seems to do all those things this one can and looks quite identical. :: Shrugs ::

en102
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Valencia, CA
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1 edit

Re: Looks the same to me.

My ancient ZyXEL 642R (circa 2002) can do all that.. and more. Sprint didn't even want it back. Note: It hasn't been reset for quite a while.


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stonecolddsl
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Re: Looks the same to me.

Yeah I want to know what that ATT tech who thinks this is the best modem yet, to think of my Zyxel too.

With all the stats and information you can get from hte prestiege 600 sereies modems. ZyXel series have been the best dsl modems I have ever used.

David
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Re: Looks the same to me.

Actually that person was me and I think the statement was a little out of context for what I meant. it is (to the basic end user, and diagnostic tools wise) the best one we have. The only other one for basic service was a 2wire or netopia that gave full sync readings.

That's what I meant in full context. I do realize and have seen a few zyxels in operation they are sweet as well, but not something at&t offers in the line of products to say a customer with only one computer. This one for just basic customers (one computer) type of customers it's nice.

That's what I meant, there are better modems that take the readings and such, but this is the first time I have seen a normal run of the mill basic modem, include it in the beginning. None of the others we have had, really have. I think the only other basic modems that have done it were the 5260(5600-5660), westell 516, and I think the 4060 as well as the alcatel pc cards.

As far as diagnostics wise, the netopias always had it, the 2wires have always had full sync and even the 2wires showed you the bits per channel on it's diagnostics pages. Those modems/router combos have been advanced for a while. On the contrast end of that how many regular run of the mill basic customers have a netopia at home? 2wire? Sure some customers that have kids probably have them, and even some small businesses. A lot of the bigger businesses sometimes runs the netopia or their own equipment (cisco with adsl WICs)
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XBL2009
------

join:2001-01-03
Chicago, IL

Give us Fiber and faster upload

New modems....sigh

81399672
Premium
join:2006-05-17
Los Angeles, CA

Can business existing users get it for free?

We recently got the older modem, is their a way we can get that modem swap for this? Would it make any sence? Does this modem have vpn capability?
--
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bjbrock

join:2002-10-28
Mcalester, OK

Re: Can business existing users get it for free?

I have been using the Netopia 3346 at 60+ branch offices. For commercial service I wouldn't use anything else. I'll be interested in looking at this new model however.

One issue with the 3346 compared to the 2-Wire and Speedstream is it doesn't handle line noise quite as well.

Its strength is the ability to use all 5 available IP's on any device I choose (Netopia calls it gateway mode).

81399672
Premium
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Los Angeles, CA

Re: Can business existing users get it for free?

said by bjbrock See Profile :

I have been using the Netopia 3346 at 60+ branch offices. For commercial service I wouldn't use anything else. I'll be interested in looking at this new model however.

One issue with the 3346 compared to the 2-Wire and Speedstream is it doesn't handle line noise quite as well.

Its strength is the ability to use all 5 available IP's on any device I choose (Netopia calls it gateway mode).
Yes that is what i am using now, but just wondering how the new one compares to the 3346

koma3504
Advocate
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North Richland Hills, TX
I have a Netopia and it seems to do well with line noise but i do have the 1000Ma power supply for it.

David
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said by 81399672 See Profile :

We recently got the older modem, is their a way we can get that modem swap for this? Would it make any sence? Does this modem have vpn capability?
1.) only if you pay for it
2.) Not really, it's essentially the 4100b/5100b/4100. The only differences really are cosmetic, some more internal diagnostic features and full sync readings. That's it.
3.) No it will not do VPN, the most this modem is geared for is for a home dsl with say one computer, or customers who want to use their own 3rd party/custom equipment.
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said by 81399672 See Profile :

We recently got the older modem, is their a way we can get that modem swap for this? Would it make any sence? Does this modem have vpn capability?
NO, Barely, NO. Answers are in the order of your questions.
--
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Gib4500

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Sardis, OH
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Does this modem tolerate marginal lines any better???

I'm wondering if this new modem will handle marginal lines better than the speedstream 4100/4100b modems. I'm in a situation where when i'm on fastpath certain times of the year i get disconnects. This doesn't happen to me on interleaved. So if this modem would help out in that department i would go buy me one. Does anyone know if this modem will hold sync better with noice on the line? So i'm in the situation where i could get the speedstream 4100b now which holds sync better supposedly than what i have now the 4100 or i could wait a couple weeks or so and get the new motorola hoping it would perform better like the 4100b.
bjbrock

join:2002-10-28
Mcalester, OK

Re: Does this modem tolerate marginal lines any better???

The Netopia 3346 is not as good as the Speedstream or 2-Wire with noisey line. I'll be anxious to see if this new model is any better. Due to config and features, the 3346 rocks for my commercial account, though. I use it exclusively with AT&T and BellSouth. No other modem allows the use of all 5 usable IP's like the 3346. I hope this new model does as well there also.

Doctor Olds
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Re: Does this modem tolerate marginal lines any better???

said by bjbrock See Profile :

No other modem allows the use of all 5 usable IP's like the 3346. I hope this new model does as well there also.
»Ameritech - SBC FAQ »SBC/Ameritech 5 Static IP-Compatible Routers (update 05-19-06)
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1 edit
I too am wondering if the 2210 will be comparable or better than the 4100b as far as marginal lines.

David - Do you have any info. on this yet?

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Doctor Olds
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Re: Does this modem tolerate marginal lines any better???

The Speedstreams are *much* better on marginal lines.

Brian Grif_n
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Reno, NV


1 edit

Re: Does this modem tolerate marginal lines any better???

...Has it been confirmed that the 2210's are using the same electronics as the older Netopia's? If so, it looks like I'll be continuing to look for a 4100b on eBay.
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ShadezeRO

join:2006-04-24
Fort Lauderdale, FL

ATT SE

Is ATT-SE going to get this, or are we still using the
327w, and the 6100? I can't remember what stock modem they're shipping out these days
OIOOIOIO

join:2001-11-13
Springfield, MO

Re: ATT SE

I have found the opposite, I have had better connections with the 3346, Than any other modem I have come across.

Also Any modem will allow for the use of all 5 ip's if you know how to do it.

Mr Anon

@il.us

Hrm.

I can't see any difference between the readout of my current modem and this one but it doesn't tell me fast path or interleave I don't believe.

I'd think about getting one but I'm wating for ATT to light up the VRAD a block from me.
othas3

join:2002-07-15
Los Angeles, CA

Still Rockin my Alcatel

My neighbor and I are still rockin our Alcatel's from the pacbell.net days...holla

lordpuffer
I Was Very Drunk At The Time
Premium
join:2004-09-19
West Hollywood, CA

I Have An Old Speedstream 5100 Modem

Would there be any advantage for me to switch to the new Motorola/Netopia 2210? My Speedstream 5100 is working fine. Would I get any faster speeds if I switch or just better diagnostics?

mickey4paws

join:2007-09-10

Just got one of these

AT&T sent us out a new modem and it's the Motorola. Very small formfactor. I think we'll keep our Speedstream here at work and I'll take the Motorola home. I have a 2Wire 1701G at home which I may replace with this and a Buffalo WHR-HP-G54 router. I was trying to use the Buffalo router as a wireless ethernet converter with the 2Wire, but haven't had any luck yet get it all configured.
Forums » AT&T DSL Customers Getting New Modems


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