AT&T Goes Door to DoorMarketing for U-Verse a throwback... ( old news - 05:35PM Monday Aug 27 2007) tags: dsl · competition · business · AT&T U-VerseAT&T has been marketing their U-Verse VDSL IPTV service in unique ways, including a modern version of the Tupperware party (replace plastic lettuce keepers with HD set-tops and Plasma sets). They've also reverted to some not-so-unique marketing approaches, such as hiring college kids as door-to-door salesmen, notes the Chicago Tribune: "We need to reach out to customers in many different ways," said Steven Mitchell, vice president and general manager for AT&T Illinois. As the phone giant loses customers to cable competitors, it has had to adjust its outlook, Mitchell said, but door-to-door marketing isn't easy." The Tribune misses the reason AT&T has had to change their marketing approach for U-Verse: they only plan on offering the service to certain parts of certain neighborhoods (read: profitable ones). Traditional city-wide advertising bombs won't work here, since you folks tend to be annoyed when you get ads for services you can't actually get.
Related:- AT&T U-Verse: 379,000 Subscribers
- AT&T Offering Dual U-Verse HD Streams In St. Louis
- Dual HD Stream U-Verse Expanding
- When U-Verse and FiOS Compete
- U-Verse Launched in Jacksonville
- U-Verse, Whole Home DVR Expand
- U-Verse Hits Raleigh, Orlando
- Consumer Reports: FiOS, U-Verse Best Triple Play
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | ummm... "Mitchell said, but door-to-door marketing isn't easy."
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That marketing scheme is just shy of telemarketing.
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People pray to God because they're told to. | |
|  | 
digitalfreak
join:2005-12-09
49533 | Re: ummm... I want hidden mini-guns that pop out when door-to-door marketers ring my doorbell.
ED209 voice - "Leave the premises. You have 10 seconds to comply." | |
| 
DaBears57
join:2006-03-07
Wheaton, IL | Availability Is it Available in Chicago area? | |
| | mobbo
join:2005-04-13
Denton, TX
 ·Verizon FIOS
| Re: Availability »San Diego U-Verse Launch
That's the leaked un-official launch list. However, even if your city is on there (like my city, Ft. Worth) the odds are you CAN NOT get it. The rollout is very slow and extremely selective. Don't even bother asking anyone at AT&T when your residence can get it. They don't know.
My neighborhood is 2 blocks south of downtown Ft. Worth and bordered by 2 neighborhoods that CAN get UVerse. AT&T cannot tell me when I will be able to get it. | |
| | | 
TeatherWind
join:2001-08-21
Euless, TX
·AT&T U-Verse
| Re: Availability Mobbo - I have it, and their service is far from top tier of service I have ever gotten.
I had DSL & Dish, and I was content with the price and the product.
Now I have their Uverse Data & Video and the data is slow, the set top box is shoddy. I can't VPN in to my work, my data connection keeps dropping, and their RG can be accessed by all of their techs, which can be nice for monitoring.
However, they have disconnected my service in error 4 times. When I called in to get it corrected, I was simply set up for a new install, 2-3 weeks out.
All in all, I am moving in a month, and while I didn't like time warner before, I think that I will pick up their data service, and go back to dish for video. | |
| | | | mobbo
join:2005-04-13
Denton, TX
·Verizon FIOS
| Re: Availability I see. That level of service is about par-for-the-course for Charter, too. Charter is the definition of crappy service, but it's the ONLY thing we have here. I want UVerse just to available where I live and, therefore, create some competition. Charter has demonstrated dozens of times (not kidding) how much they don't care about programming and quality of service that they just flat out disregard ALL complaints from my area (Ft. Worth franchise). They know I have only 2 options: Charter or nothing. Having another competitor would be a great benefit at least in our area. | |
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TeatherWind
join:2001-08-21
Euless, TX | Re: Availability Does seem to be sad that tends to be the case with most companies anymore. They don't care about the programming, or the consumer for that matter.. | |
| | | | | boober321
join:2003-07-15
Milwaukee, WI | Don't bet on AT&T coming to your area. Unless there are profitable numbers worth coming for, they'll just skip you over. | |
| | | | | | mobbo
join:2005-04-13
Denton, TX
·Verizon FIOS
| Re: Availability Yup. I'm sure it will be 5+ years before our area develops more and becomes profitable enough for a new company to compete here. The area is bad at the moment but many developers are buying these old homes and buildings and turning them into lofts. Plus, Ft. Worth is a launch city for Sprint's WiMax deployent later this year. It might be worth a shot since I don't game anymore. | |
| | 
Mr anon
@il.us
| Go VRAD Hunting, I have a thread in the Midwest forums about Oak Lawn Getting a few. There are also pictures of what to look for. I know of two I haven't posted about. One in Alsip IL and one in Plainfeild IL.
If you can find the boxes or markings relatively close there is a good chance that you'll be serviced. | |
| 
LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
 ·Comcast
|  Door-to-door to convince technophobes; not redline
The Tribune misses the reason AT&T has had to change their marketing approach for U-Verse: they only plan on offering the service to certain parts of certain neighborhoods (read: profitable ones). Ah, the dark conspiratorial view of anything telco related.
How about this reason for why they are using door-to-door - the personal touch is needed to get technophobes to jump in to the 21st century.
The certain neighborhood theory is bogus because door-to-door isn't needed to market to only certain neighborhoods. They could target certain neighborhoods thru mail and phone campaigns very easily.
Door-to-door works because it is easier to convince people in person. Especially if the ones selling are personable and persuasive.
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Alpine
Premium
join:2000-01-11
Atlanta, GA
2 edits | Re: Door-to-door to convince technophobes; not redline said by LiamJunket 
Ah, the dark conspiratorial view of anything telco related.
:
What did you expect on this site? Unbiased reporting? Ha!
Adam | |
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djrobx
join:2000-05-31
Valencia, CA | Whether you consider it "cherry picking" or not, U-Verse is very sporadically deployed where it's purportedly "live". | |
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72276539
Premium
join:2001-01-19
Atlanta, GA
| Re: Door-to-door to convince technophobes; not redline said by djrobx :Whether you consider it "cherry picking" or not, U-Verse is very sporadically deployed where it's purportedly "live". Yeah, how dare they try to deploy a bleeding edge technology in a way they can make money back faster. The humanity! | |
| | | | 
RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
| Re: Door-to-door to convince technophobes; not redline said by 72276539 :said by djrobx :Whether you consider it "cherry picking" or not, U-Verse is very sporadically deployed where it's purportedly "live". Yeah, how dare they try to deploy a bleeding edge technology in a way they can make money back faster. The humanity! Yeah, a corporate defense lawyer! Ugghhh
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| | | | Ulmo
join:2005-09-22
San Jose, CA
·Comcast
 ·SONIC.NET
| said by 72276539 :said by djrobx :Whether you consider it "cherry picking" or not, U-Verse is very sporadically deployed where it's purportedly "live". Yeah, how dare they try to deploy a bleeding edge technology in a way they can make money back faster. The humanity! This is the only half-sensible comment I've seen from the dark side, so I'll edit the sensible part: it is good TPC is not going to lose money on their particular crappy implementation of a very small incremental increase in quality in communications, which they think is TV with a little Internet thrown in tethered to an old fasioned telephone service.
Hmm, perhaps the dark side prods me to say that it is actually better if they do lose money so that they fail like any good capitalist with a bad product does since they don't deserve to win. | |
| | mobbo
join:2005-04-13
Denton, TX
·Verizon FIOS
1 edit | My neighborhood is a "re-developing" neighborhood very close to the heart of downtown Ft. Worth. Tons of Section 8 housing, 2 rehab clinics within 3 blocks of me, and numerous homeless shelters in the area. Our part of town is where the decendents of African slaves settled after being freed, and it is littered with slum-like apartments.
There's a REASON why the only choice for service is crappy Charter. I don't blame Verizon FiOS or AT&T UVerse divisions for avoiding our neighborhood like the plague, it simply would not be profitable. I'm a business student and I would agree that it would be CRAZY for them to invest in this area of town... but you're an idiot if you don't think AT&T is avoiding deployment/investment in our neck of the woods for the SOLE reason that we are not profitable (as this post suggests). If they started investing in non-profitable areas, they would turn into what Charter is today!
The neighborhood right next to ours (TCU) is green-lit for UVerse despite the fact that our neighborhood is much closer to AT&T (I can see the building from my balcony). I would bet money on the fact that since my neighborhood is not profitable, they avoided us. It sucks for us, but I don't blame 'em for it. No one wants to be as big a joke as Charter. | |
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LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast
| Re: Door-to-door to convince technophobes; not redline said by mobbo : I don't blame Verizon FiOS or AT&T UVerse divisions for avoiding our neighborhood like the plague, it simply would not be profitable. ... but you're an idiot if you don't think AT&T is avoiding deployment/investment in our neck of the woods for the SOLE reason that we are not profitable (as this post suggests). I never said that AT&T wouldn't avoid unprofitable neighborhoods. I merely stated that the door-to-door campaign was not designed in order to redline as stated in the BBR story.
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Internet News
My BLOG
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| | | | bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus
 ·Packet8
| Re: Door-to-door to convince technophobes; not redline said by LiamJunket :I never said that AT&T wouldn't avoid unprofitable neighborhoods. I merely stated that the door-to-door campaign was not designed in order to redline as stated in the BBR story. Perhaps you should read the article again LiamJunket and read what it actually says... It does NOT say that the door-to-door campaign is designed TO redline... It says it works better than mass advertising BECAUSE of redlining, which is true.
It reduces marketing to people who aren't/can't get a service and thereby reduces the amount of pissed off consumers who can't get a service.
Next time read what is there, not what you think is there.
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Prove it...
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| | | | | cwh
join:2006-05-14
San Antonio, TX | Re: Door-to-door to convince technophobes; not redline Ah yes, because we know that the successful business model would be to deploy the services to areas that are least likely to afford and subscribe to it first. | |
| | | | | | bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus
·Packet8
1 edit | Re: Door-to-door to convince technophobes; not redline said by cwh :Ah yes, because we know that the successful business model would be to deploy the services to areas that are least likely to afford and subscribe to it first. And you reply has exactly WHAT to do with my post ?
If you actually read what IS posted, you will see that nothing is said about the practice of red-lining at ALL. I'm not going to get into an argument with a U-Verse fanboi over a statement that was never made.
--
Prove it...
Save the Internet Time (NTP) service, use the pool. | |
| | | | | | | cwh
join:2006-05-14
San Antonio, TX | Re: Door-to-door to convince technophobes; not redline Just a remark about the alleged redlining that is occurring with this service. IF ATT stops deployment covering only the wealthy area, then yes this has occured. But as of right now, redlining does not appear to fit what is happening. | |
| | | | | Ulmo
join:2005-09-22
San Jose, CA
·Comcast
·SONIC.NET
| said by bmn :said by LiamJunket :I never said that AT&T wouldn't avoid unprofitable neighborhoods. I merely stated that the door-to-door campaign was not designed in order to redline as stated in the BBR story. Perhaps you should read the article again LiamJunket and read what it actually says... It does NOT say that the door-to-door campaign is designed TO redline... It says it works better than mass advertising BECAUSE of redlining, which is true. As another poster already pointed out, red lining is only one of the reasons: another reason is getting technophobes to subscribe to something through better marketing techniques, which in this case is in-person rather than direct mail or telephone calling.
Yes, there is a bit of reaching people who don't have USPS mail or telephone that they want to subscribe (yes many people like that exist), but that's only one other consideration.
The technique of in-person advertising, for what AT&T is trying to do, makes sense. | |
| | | | | | bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus
·Packet8
| Re: Door-to-door to convince technophobes; not redline Re-read my post and please note that I did not say red-lining is that only reason that door-to-door sales are being used. I was merely pointing out the fact that the article did not state that "the door-to-door campaign was not designed in order to redline" as the user LiamJunket has claimed it did...
--
Prove it...
Save the Internet Time (NTP) service, use the pool. | |
| | | | | 
CConverse
join:2006-01-31
Syracuse, NY
| said by bmn :It reduces marketing to people who aren't/can't get a service and thereby reduces the amount of pissed off consumers who can't get a service. As a rep for AT&T (please don't hate me, I have to pay the bills too :P) I know very well the frustration experienced by customers when they see billboards, tv ads, and marketing pamphlets for services that aren't even available to them (usually DSL or U-verse). Anything that can reduce this dissatisfaction is a good thing. And as far as the neighborhoods AT&T chooses to deploy in, it's their business. Would you try to offer a $150 entertainment bundles in an area where most people can barely afford to pay $20 a month for a basic landline?
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It's not
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From The Lorax by Dr. Seuss | |
| | 
AJ5TT
join:2003-08-17
Friendswood, TX
| TCH...
Actually agree with you on this one.
I trash mail solicitations, delete any email I do not recognize and use caller ID to screen calls.
For the most part, door to door, is the only way to reach me. The kid knew the appropriate information and I bought into UVerse.. Technically I can throw a few rocks at it but the family is happy for what it is. | |
| | 
KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK | It's cherry picking.
It's not a conspiracy, merely a fact. | |
| 
WiFiguru
Formerly jnethostman
Premium
join:2005-06-21
Bakersfield, CA | Losing You know,
If AT&T is losing customers to cable competitors, they should start upgrading the speed tiers.
Just, IMO, that is why they would be losing customers! | |
| 
Jon
Premium
join:2001-01-20
Lisle, IL | Come to my house I'd like to check it out. All I ever got was a comcast guy knocking on my door...
"I see you have a dish on your roof"
"Yes I do, goodbye!"
 | |
| | | | | 
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: Come to my house Yup... it took so long for them to get service here (+3 months after city was listed as 'live') that I had received a renewal notice from DTV offering discount of $10/month if I signed up for a year. When an AT&T tech came to FIX my broken POTS line (contractors shorted it), the tech said it probably won't be available for another year, so I took the DTV coupon and used it.
I don't need bleeding edge speed (more to the point - I won't pay for it, unless I can justify it).
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Canada = Hollywood North | |
| | |
Jon
Premium
join:2001-01-20
Lisle, IL
 ·1and1
·AT&T DSL Service
| said by djrobx :I'd love for them to come knocking on my door too. I'd ask about how all this great new technology was going to help me record CSI in HD alongside Lost in HD when they're on at the same time (you know, like I've been doing for the last 3 years). I would also inquire as to what makes their internet service superior to my current 10/1 connection from Time Warner. Oh but wait, they won't be knocking, they seem to have skipped over our development. I would say "On the bright side, at least we don't need to look at those big, unsightly exploding VRADs", but we DO have one right up the street. It's been there for over a year. What a joke. -- Rob Well my only other choice for TV is comcast, which isn't an option for me. If another cable co moved in, I might be willing to look at them too, although probably not.
I do have other DSL options but my 3/768 AT&T DSL is cheap, has been solid, and suits my needs.
Really I'm perfectly happy with my DTV but I wouldn't be opposed to at least seeing what someone else has to offer. | |
| | | |
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
1 edit | Re: Come to my house I'm in a similar situation..
DTV (3 sets on 'plus' package) $51.97 (after taxes)
DSL 3/512kbps $26.88 (after taxes)
AT&T Long Distance 23.83 (after taxes)
Plans and Services 31.76 (after taxes)
(Note: I have the Showtime/Starz/Flix, etc. listed in Uverse)
Total: $134.44
U-Verse ?
U300 (3sets + 3Mbps DSL) $94 (plus taxes)
CallVantage/Vonage $25 (plus taxes)
Total: $119 + taxes (assume 8%) = $128.52
No real 'big' savings. I'd be able to get 6Mbps/1Mbps for the same price as I have now... that's it.
TimeWarner
ALL THE BEST
$89.85
for 1st 12 months - Regular Rate is $114.95 (+taxes and Franchise Fees). 6Mbps/512kbps service
A programming fee will apply to your 2nd and 3rd TVs.
If DSL was more solid, I'd chop POTS down to basic, then add VoIP.
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Canada = Hollywood North | |
|
downwithATT
@lmi.net
| You're lucky they aren't in your neighboorhood Geez..
You guys are lucky that AT&T isn't knocking on your door, they've been to my house once a week since launch, and every time the story gets more and more ludicrous.
Hell, I had one guy tell me that I wasn't using all of my 11Mbps wireless (I don't even have wireless, I networked my own house with cat5e when I moved in.) connection by using cable.
I tried to explain to him that 6Mbps over dsl or over cable is never going to fill an 11Mbps wireless network, but for some reason this "college kid" just didn't get the math.
U-Verse is a pathetic joke and their marketing campaign is just making matters worse. Let me know when they run fiber to my house and start upping the speed tiers. Oh, never mind, I'll still tell them to shove it because I'm not interested in signing up for a service where all of my traffic logs will be gleefully handed to the government just like they do with cell phone records.
Seriously, count yourselves lucky if you don't have those armies of blue-shirted, misinformed saps roaming your neighborhood and knocking on your door once a week. | |
| tmc8080
join:2004-04-24
Floral Park, NY | crackerjack prize? Do customers get a free entry to win the remains of the latest "VRAD" explosion remains?
Sorry, that's a demeaning to frito-lay.. who makes Crackerjacks.. | |
|
ECRodent
@pacbell.net | Annoying We've had the same guy come by our house 3 times trying to sell this junk. Pushy and annoying is what this kid is, we definitely won't be signing up because of this annoying person. Not to mention the lies he says about uverse vs cable etc. | |
| |
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: Annoying I would agree... if I have some pushy salesperson attempting to push things they don't know enough about to me, then they'll lose a potential customer.
I can't stand BS salespeople than don't know their own cr@p and thinking that I don't know it either.
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Canada = Hollywood North | |
| | theeaddress
join:2000-06-20
Riverside, CA
| I had an encounter with one of those door to door people and it was annoying. I gleefully thought it was the UPS guy dropping off my latest gadget and boy was I suprised. I appreciate ATT letting me know that they now offer their new non competitive product in my hood, but they should/could have coached their sales people much much better. First, looking at their prices I was not overly impressed. ATT seems to play that "at what dollar savings will the customer switch" game...unforunately it's very early in the game and a $1 a month isn't going to make people go through the headache of switching. You give me $50 bundle of basic "cable" and 8/1 mbps and I'll be your latest customer.
Back to the "door to door" girl. I felt bad for her cause obviously no one gave her any pointers or training, BUT: I answer the door and she's nice telling me about ATT now offers blah blah blah now, it's new.... I listen and even accept her brochure gleefully, not knowing pricing yet. Finally she asks for all my personal info and I tell her, "well, I'm interested, but I'm not going to commit here on the spot". So she starts playing 20 questions.
ME: I can't commit now, but I'm interested...I;d like to look over your info and then decide.
Her: Well, why?
ME: Cause I haven't thought it over at all.
Her: So....why?
ME: Cause, uh I'm not ready to hand over my personal info if I'm not ready to sign up.
Her: But, why?
ME: Dood, I'm not going to give out my personal info to some door to door salesmen.
Her: But, why not?
ME: OK, it's not happening today, I'm sorry.
Her: OK, but I'm gonna need my brochure back, though.
ME: *gave her the "WTF" look* OK? Bye! *slam*
Two weeks later ATT caters a coming out party at the apartment rec room. I didn't go, but I went two years ago when they first started offering DSL and wow did I get hooked up. Free "Invisibles" telephone, a few beer coolers, gave me a ton of "el polo loco" food since no one was coming by and even had another tech-utility-geek to answer my important questions.
I think ATT would be better served sending out flyers for a block party type thing to get people interested rather than spend $10/ hour on some unskilled kids making cold knocks. That and a $20 savings over cable per month might catch more people. Did I mention ATT has to compete with dish people as well?
The phone companies are in a bit of a corner with cable having a jump on internet and voice services. They aren't out yet, but if phone doesn't compete with cable very quickly they will be out of business. | |
| 
tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| Get a clue Before they send people door to door, they need to check and make sure it's in that area. Nothing is worse is to have one of their "salespeople" swear up and down its in your area. But when questioned how can you get uverse if DSL isn't offered, they feel pretty stupid. | |
| 
Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:
·Embarq
| Commercials since you folks tend to be annoyed when you get ads for services you can't actually get. Commercials are always annoying. At least if I cannot purchase the product I have the satisfaction of knowing that their commercial just wasted money on me.
Anyone see that those Geiko cave men are now suppose to have their own comedy show. Unless it is them being blown up I don't think it's going to be that funny.
--
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»myspace.com/mlsquad | |
| | 
insomniac
Oh Yeah
Premium
join:2002-09-22
Naperville, IL
clubs:
·AT&T Midwest
| Re: Commercials The thing that annoys me more than commercials is the oversized "postcards." AT&T sometimes sends me promo cards (specifically addressed to me, not "Current Resident") for their DSL service... which I already have. Comcast seems particularly fond of sending me ads for their triple play, sometimes as often as twice a week. Maybe they could give me a reprieve from the annual rate hike if they stopped wasting postage on ads for services I don't want.
--
If everything seems to be going well, you've obviously overlooked something. | |
| Autumn
join:2007-08-09
Beverly Hills, CA
| att outsources sales Well, this is a subject that I can say something about, because I know of one third-party vendor who provides d2d sales for att. (Surprise! att outsources some d2d sales.)
Ironically, the company I cite, was founded by former Charter cable executives who left Charter under unfortunate circumstances which resulted in their serving federal prison sentences for wire fraud.
Most of their executive management team, comes from Charter Cable, and runs the d2d company, and a second company that operates very profitable inbound call centers for ATT.
One of the more interesting facts is that the Chairman of the Board(s) for the companies I cite, is a majority owner in Cequel 3 (Cebridge) Cable and was a cofounder of Charter (Cencom) cable many years ago.
Does att management, realize that the owner of a cable company which might be competing directly with ATT, is also operating two companies that make money from selling ATT services?
Or, that those companies are being run by high-level (former) Charter Cable executives (+ family and cronies), who were convicted of wire fraud while with Charter?
Is this what happens when you outsource jobs? Sheesh.
The d2d reps are just doing what they were hired to do, and they work pretty hard for their income, whether outsourced or att employee. I hope everyone will at least be civil to them at the door whether saying yes or no. Most are decent reps, and they usually do have good offers for consumers. | |
| | Autumn
join:2007-08-09
Beverly Hills, CA
| Re: att outsources sales BTW, another irony regarding these third-party vendors, is that they often sell for multiple telecommunications or cable companies in different markets.
In Sacramento they might sell d2d for ATT services while in San Diego they do d2d sales for Comcast or Embarq.
It's obviously lucrative or the major companies would not be utilizing d2d sales to market their services.
In my experience, d2d sales were sometimes limited to particular areas because of high/low disconnect rates more than services available. Obviously it's not profitable to spend $100.00 installing a service that will be yanked out in three months for no-pay. | |
|
mystery
@comcast.net
| at&t and door to door sales AT&T has mistakenly partnered with level 5 marketing company to provide this very door to door sales. The training is laughable, with a couple hours in a class with someone from AT&T who more often than not had to call someone to find the answers that were asked, sometimes very basic answers.
Out in the field one AT&T agent even told a customer who had switched that her best bet was to switch back to the exact same plan she had been on that had over charged her, even with the lead sales agent saying"why not offer the worldwide plan instead".
Level 5 specifically ended up bouncing checks to the sales agents, and the very next payroll they missed by a week, and then wrote fraudulent checks. If the door to door agent comes to the door, make sure you ask if they are with AT&T, or an outside marketing company, specifically if they are with Level 5 marketing, as the company is extremely shady, and may employ unscrupulous people | |
| Tallion
join:2002-09-04
Minneapolis, MN
| Door to Door Denied here in Blaine MN all door to door reps are required to have a picture id and background check. it is new this year and it has shut down this advertising method completely. Not a single person at the door this year compared to at least 1+ a week in years past.
And the best part of it is that if they don't have a badge, tell them to hang right there while you call the cops to come and ticket them. Last year only a generic badge was required and it was sweet calling the cops on a comcast rep without a badge and watching him run down the street. | |
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Re: Come to my house