SAN ANTONIO -- An agreement between AT&T Inc. and a key union has paved the way for the U.S. company to return some 2,000 previously outsourced technical support jobs.

The Communications Workers of America and AT&T negotiated wages, benefits and duties for the positions in a contract that expires July 21, 2007.

Beginning next year, more than 800 new jobs will come under CWA representation, with more to be returned to the United States from foreign call centers starting sometime later in the year.

Continues @ Hispanic Business