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AT&T Launching 'Plus' Royalty Program
A few Additional Perks for Long-Term Customers
by Karl Bode 06:42PM Tuesday Mar 27 2012
According to some documents obtained by The Verge, AT&T will soon launch a new customer loyalty program named AT&T Plus. According to the documents the initial perks include a specific support number (1-855-ATTPLUS), waived upgrade fees, waived activation fees (for the second line only), and 25% off any accessories not made by Apple. Most of the benefits seem a little timid, and for one user included a $10 Starbucks gift card. The service is initially rolling out in Colorado, Minneapolis, and Houston, though it's not yet clear how one qualifies for the program. Perhaps as an added bonus AT&T Plus customers on grandfathered unlimited plans won't be treated like dangerous outlaws?

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Os

join:2011-01-26
US

Way to be Original, AT&T

I wonder they got this idea?

»www.uscellular.com/the-belief-pr···dex.html

Wake me up when AT&T has a program like this.
NYC Girl
Premium
join:2007-02-04
Bronx, NY

Re: Way to be Original, AT&T

said by Os:

I wonder they got this idea?

»www.uscellular.com/the-belief-pr···dex.html

Wake me up when AT&T has a program like this.

Nice!!! Too cheap for NYC lol!!! Aren't these guys a major carrier for the areas they cover.

djdanska
Rudie32
Premium,MVM
join:2001-04-21
San Diego, CA
kudos:4

1 recommendation

Maybe a kiss at the end?

Does this mean they use both Lube and a condom now?

ToxicDrew
Premium
join:2001-09-24

Re: Maybe a kiss at the end?

Means they now use a little spit.

The Limit
Premium
join:2007-09-25
Greensboro, NC
kudos:2

Re: Maybe a kiss at the end?

said by ToxicDrew :
Means they now use grease.

Fixed.
--
Do or do not, there is no try! - Yoda
cahiatt
Premium
join:2001-03-21
Smyrna, GA

1 recommendation

Re: Maybe a kiss at the end?

What it really means....

$5 customer loyalty surcharge
$2.97 customer loyalty surcharge billing fee
$8.42 customer loyalty program access charge

etc....
etaadmin

join:2002-01-17
Dallas, TX
kudos:1

Expecting defections?

I wonder the timing of this, is at&t expecting mass defections to other carriers? The 'benefit' of being a long time customer is just smoke and mirrors with no real value.

The 'long term' at&t customers I know are at&t employees and their families.

ilikeme
I live in a van down by the river.
Premium
join:2002-08-27
Sugar Land, TX
kudos:1
Reviews:
·Vonage

Re: Expecting defections?

said by etaadmin:

I wonder the timing of this, is at&t expecting mass defections to other carriers? The 'benefit' of being a long time customer is just smoke and mirrors with no real value.

The 'long term' at&t customers I know are at&t employees and their families.

We have had At&t since 2000 when it was Houston Cellular and all throughout Cingular. None of us are At&t employees or ever have been, we have just not had a need to switch.
--

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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Re: Expecting defections?

said by ilikeme:

said by etaadmin:

I wonder the timing of this, is at&t expecting mass defections to other carriers? The 'benefit' of being a long time customer is just smoke and mirrors with no real value.

The 'long term' at&t customers I know are at&t employees and their families.

We have had At&t since 2000 when it was Houston Cellular and all throughout Cingular. None of us are At&t employees or ever have been, we have just not had a need to switch.

I have been with them prior to that when it was SWB. We have. It generally needed to switch but the unlimited data throttling and what seems like the total disregard is what is making us look to Verizon..
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

AJ5TT

join:2003-08-17
Friendswood, TX
said by ilikeme:

At&t since 2000 when it was Houston Cellular

I go even before 2000, think '88. First phone was a Panasonic with a solid handset connected to the portable based/cradle. No bag but similar to the old bag phone. Phones back then were solid.
BiggA

join:2005-11-23
EARTH
My line was added in '04, but the original line was definitely pre-2000.

Pirate515
Premium
join:2001-01-22
Brooklyn, NY
said by etaadmin:

I wonder the timing of this, is AT&T expecting mass defections to other carriers? The 'benefit' of being a long time customer is just smoke and mirrors with no real value.

Well, they could see significant defections on the iPhone front. Remember, iPhone 4 was the last one exclusive to AT&T (Verizon version came more than half a year later). The contracts of those who have them should be expiring starting this coming June, leaving them to depart for competition. With rumors so far pointing towards the next iPhone coming out this fall and most likely it being LTE, I do see quite a few defections towards Verizon whose LTE is far ahead of AT&T's. I would be one of such defectors.

As far as pissed off 3GS users, I believe most of them have already departed for either Verizon or Sprint.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill...
BiggA

join:2005-11-23
EARTH
Grandfathered 2GB data plan, best coverage in my area, fastest iPhone speeds, great coverage nationwide, Rollover, GSM based system, more bars in more places, fastest data in my area (over 5mbps).
NYC Girl
Premium
join:2007-02-04
Bronx, NY
said by etaadmin:

I wonder the timing of this, is at&t expecting mass defections to other carriers? The 'benefit' of being a long time customer is just smoke and mirrors with no real value.

The 'long term' at&t customers I know are at&t employees and their families.

For starters vzw's new iPad has a free data hotspot and AT&T does not...

airtouch25

join:2007-05-22
united state
Their churn rates are very low so I'd say the vast majority of AT&T customers are loyal.

But speaking of anecdotal opinions most people who go around internet forums "hating," on AT&T are not actually AT&T users. They are either Verizon employees or Sprint subs who were denied credit.
markinect

join:2011-01-20
Lansing, MI

att

well I just made the jump to tmobile from att ....yes I know they don't have the best phones but as far as coverage area , I ROAM a lot on the att network so it makde sense for me to switch . I just wish more people would 2.......................everyone talks about the death star yet they stick with them.

swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
Reviews:
·Time Warner Cable
·VoicePulse
·Sprint Mobile Br..
·RapidVPS

Re: att

said by markinect:

well I just made the jump to tmobile from att ....yes I know they don't have the best phones but as far as coverage area , I ROAM a lot on the att network so it makde sense for me to switch . I just wish more people would 2.......................everyone talks about the death star yet they stick with them.

If you roam so much on the AT&T network using T-Mobile you will probably get booted off t-mobile in a few months.
--
Usenet Block Accounts | Unlimited Accounts

w8ing4dsl

join:2001-02-28
Advance, MO

Fees

They will waive the fees now all you have to do us call and ask.

ctceo
Premium
join:2001-04-26
South Bend, IN

Just give me a discount.

I don't wan't perks that are worthless to me like starschmucks overpriced crap or 25% off accessories I DO NOT NEED!