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story category AT&T Layoffs Intended to Grow Broadband Biz
The company is moving employees around to focus on wireless and broadband growth
06:03PM Friday Apr 18 2008 by KathrynV
tags: business · wireless · AT&T DSL Service
AT&T has announced that it will be laying off over one percent of its workforce this year. However, the company will also be hiring new employees in its growing areas of business which are primarily in the broadband and wireless sectors of the company. Overall, AT&T expects to retain as many employees as before but to shift the placement of those employees to reflect the company’s changes in focus. They also say that the changes should improve customer service.

Related:
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  2. FCC's Martin Wants to Approve AT&T Spectrum Purchase
  3. Sprint Jumps the Gun with Lawsuit to Protect WiMax Venture
  4. Earthlink Closing Philly Wi-Fi Network June 12
  5. Does The New Ultra-Mega Clearwire Have Enough Dough?
  6. Motorola Offers White Space Device For Testing
  7. AT&T: 20Mbps Wireless By 2009
  8. Which 3G Network is the Best?
Forums » AT&T Layoffs Intended to Grow Broadband Biz

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TK Junk Mail
Golf season has returned - hurrah
Premium
join:2002-03-03
Margate City, NJ
·Comcast

Have to dump redundant Bell South IS & Marketing types

All mergers result in loss of mgt staff in the support departments like IS, Marketing, Accounting, Legal, etc.

That is partly how they justify these mergers to Wall St - more efficient operations with lower overhead.
--
My BLOG .. .. Internet News .. .. My Web Page

tshirt
Premium
join:2004-07-11
Snohomish, WA

Re: Have to dump redundant Bell South IS & Marketing types

Less.....it's the new more.

but when the bill comes it's
MORE, the new cheaper (the higher $ figure confuses some people )

Annonamoose
Former Sales Droid In A Tinfoil Hat
Premium,VIP
join:2001-11-10
The Sandbar

said by TK Junk Mail See Profile :

All mergers result in loss of mgt staff in the support departments like IS, Marketing, Accounting, Legal, etc.

That is partly how they justify these mergers to Wall St - more efficient operations with lower overhead.
Well, with me being one of their newly displaced managers, it's still a kick in the balls no matter what way you cut it...
--
If it doesn’t fit FORCE IT! If it breaks then it needed to be replaced anyways.
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH

Re: Have to dump redundant Bell South IS & Marketing types

Sorry to hear AT$T decided to cut your job. Hope everything works out for you and your family.

supergirl

join:2007-03-20
Pensacola, FL
·Cox HSI
·Skype
·AT&T Southeast

said by Annonamoose See Profile :

said by TK Junk Mail See Profile :

All mergers result in loss of mgt staff in the support departments like IS, Marketing, Accounting, Legal, etc.

That is partly how they justify these mergers to Wall St - more efficient operations with lower overhead.
Well, with me being one of their newly displaced managers, it's still a kick in the balls no matter what way you cut it...
Hope everything works out for you; BellSouth should've stayed on its own.

When FIOS is completed at VZ, I really hate to see the carnage among non-FIOS techs.

AT&T's Union is bracing for contract negotiations: "CWA locals representing members at AT&T across the union kicked off the "one year to a new contract" mobilization with leafleting and workplace actions across the districts in advance of 2009 negotiations. AT&T Mobility members also joined in, to show support for a united CWA at AT&T and to gear up for the AT&T Mobility Orange negotiations; that contract expires in February 2009." »www.cwa-union.org/news/at-t-memb···ion.html

AT&T didn't announce this is if they aren't going after the Union next year.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl

Transmaster
Onward Through The Fog

join:2001-06-20
Cheyenne, WY

said by Annonamoose See Profile :

Well, with me being one of their newly displaced managers, it's still a kick in the balls no matter what way you cut it...
Take a look here »www.usajobs.gov/ you can look for openings by region, job type, etc. All of the necessary forms are on line and you can submit it on line. If you are a Veteran that gives you a big leg up. Good luck!
--
Send a prayer to Allah, eat Beans.
jimbo2150

join:2004-05-10
Youngstown, OH
Sounds to me like the only thing this will bring about is more sales people, more adverts, and ATT making a bigger attempt to cram it's services down everyone's throats. :/
--

- "Techie" Jim
disc

join:2005-12-31
Raleigh, NC

said by TK Junk Mail See Profile :

All mergers result in loss of mgt staff in the support departments like IS, Marketing, Accounting, Legal, etc.
But the layoff due to "synergies" of the merger was announced earlier. This new layoff is separate.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·Cox HSI
·AT&T Southwest

Unfortunately these companies often see technical support and customer service as a place to cut expenses. They have these efficiency studies that say they can reduce the number of employees who deal with the customer 1/3rd and still have the same level of service.

Wrong. Cuts in customer service, while profitable short-term, can really come back to burn you long term as you alienate your customers and repeatedly irritate them.

Course management types never see it this way. It's always the employees failing to execute their brilliant management plan... of course.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)
pandora
Premium
join:2001-06-01
Outland

Is AT&T is milking POTS users?

I've got POTS service, and feel AT&T is squeezing me. It'd be less expensive to move my POTS lines to wireless. Does AT&T expect to just milk POTS users forever with high prices and poor service?
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
decifal

join:2007-03-10
Bon Aqua, TN

Re: Is AT&T is milking POTS users?

Well.. Its worked so far no?

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·AT&T Southwest

said by pandora See Profile :

Does AT&T expect to just milk POTS users forever with high prices and poor service?
simply put: yes. they will continue the milking until the cow is dry.

i recommend you leave for greener pastures (voip or wireless only).
patcat88

join:2002-04-05
Jamaica, NY
Yes. America, home of $10/mo Caller ID. Remember a prepaid cellphone can be cheaper than $10/mo based on usage.

insomniac84

join:2002-01-03
Schererville, IN

Re: Is AT&T is milking POTS users?

Barely, since they set a minimum charge of 1 dollar per each day you use the phone. So one call a day, that may be 30-60 minutes a month of calling will at minimum cost you 30 bucks. It was was actually per minute that same amount of calling would cost only 7.50-15 a month at 25 cents a minute. So prepaid doesn't work for anything but 100% emergency usage.
patcat88

join:2002-04-05
Jamaica, NY

Re: Is AT&T is milking POTS users?

Depends on usage and carrier selected. Pretty obvious.

»www.cellguru.net/prepaid_compare.htm

A couple $5 or less per month no usage plans.
disc

join:2005-12-31
Raleigh, NC

Re: Is AT&T is milking POTS users?

said by patcat88 See Profile :

»www.cellguru.net/prepaid_compare.htm

A couple $5 or less per month no usage plans.
Great web page. I used that one recently in deciding to get my daughter set up with AirVoice.

Camelot One
Premium,MVM
join:2001-11-21
Austin, TX
clubs:
·VoicePulse

said by insomniac84 See Profile :

Barely, since they set a minimum charge of 1 dollar per each day you use the phone. So one call a day, that may be 30-60 minutes a month of calling will at minimum cost you 30 bucks. It was was actually per minute that same amount of calling would cost only 7.50-15 a month at 25 cents a minute. So prepaid doesn't work for anything but 100% emergency usage.
Oddly enough, it's only AT&T's prepaid wireless that has that stupid per day access charge. I'm on VirginMobile, if I wanted to I could buy the $90 minute pack once a year, and pay 18c a minute. They have other options as well, it's certainly not $30 a month just to HAVE the phone.
--
Intel Quad Core QX6700 @3500Mhz/Asus P5N32-E SLI/4x 1024Mb Corsair/Seagate 750.10/PNY 7800GTs SLI/Silverstone 850W/Custom water cooler

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·AT&T Southwest

said by insomniac84 See Profile :

Barely, since they set a minimum charge of 1 dollar per each day you use the phone.
t-mobile prepaid is as low as 10 cents a minute. if you buy $100 (1000 minutes) and attain "gold" status, your number and minutes do not expire for 1 year.

prepaid works if you use the right provider. at&t prepaid doesn't make sense.
alchav

join:2002-05-17
Palm Desert, CA

Just because you have a Copper Line doesn't mean you have "Plain Old Telephone Service." What AT&T is doing, is squeezing everything it can from it's Copper Infrastructure. I think this was a bad decision on AT&T's part. FTTH is the way of the Future!

tc1uscg

join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..
·VoiceEclipse

Re: Is AT&T is milking POTS users?

said by alchav See Profile :

Just because you have a Copper Line doesn't mean you have "Plain Old Telephone Service." What AT&T is doing, is squeezing everything it can from it's Copper Infrastructure. I think this was a bad decision on AT&T's part. FTTH is the way of the Future!
Yep.. you would think someone would have been paying attention when Sprints ION died before it left the ground. No, they DID see it through. Yes, they had turned up a few customers. Yes, it was installed nationwide in over 200 major pop's. Then 2bil in the hole. BANG! Pull the plug and it was all down hill from there. Now gotta wonder, if WiMAX will be Wireless's ION? Bottom line, you can get only so much water from a sponge. Think AT&T was a little late to the party on this one.
Ulmo

join:2005-09-22
San Jose, CA
·Comcast
·SONIC.NET

Re: Is AT&T is milking POTS users?

said by tc1uscg See Profile :

Yep.. you would think someone would have been paying attention when Sprints ION died before it left the ground. No, they DID see it through. Yes, they had turned up a few customers. Yes, it was installed nationwide in over 200 major pop's.
What was Sprint ION?

What were its useful features?

tc1uscg

join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..
·VoiceEclipse

Re: Is AT&T is milking POTS users?

What was Sprint ION?

What were its useful features?
What was ION? Here's some good links

»telephonyonline.com/mag/telecom_···nts_ion/
»www.networkworld.com/archive/200···001.html
and
»findarticles.com/p/articles/mi_m···53592903
tmc8080

join:2004-04-24
Floral Park, NY

goes without saying

you want to prop the bottom line... fire workers..
then you hire them back at the entry level salaries.. saves the company a bunch of money upfront.. although it's debatable whether it actually saves the company money in the long run.. in terms of LOST customers/prospects because the new people don't know the job quite yet..

although you really wouldn't know it.. that's how corporate america does business, they constantly roll over on employees just so that they can avoid career long hires whom would be entitled to retirement benefits, healthcare benefits, etc, etc... those obligations are cut short and the employees are forced into state welfare programs short term.. the same things done to illegal aliens.. although by the time the american worker is forced to see if they qualify.. they don't... since they illegal alien's work is off the books, they can lie to qualify.

verolom

join:2002-03-23
Eatontown, NJ
·Comcast

Re: goes without saying

Except that they are not hiring them back, they are hiring contracting houses (who are hiring sub-contracting houses, who are in turn hiring more sub-contracting houses... you get the point) who hire the former employees and take away a large percentage of the contract. In the end, the former employees have a lower quality job, no health care, no retirement plans, no rights, endless hours, no training, no outlook, nor any career planning, mistreatment by other full time employees (red badge vs. blue badge = like a concentration camp), and at the end get kicked out with no notice because they are simply disposable.
disc

join:2005-12-31
Raleigh, NC

Re: goes without saying

said by verolom See Profile :

In the end, the former employees have a lower quality job, no health care, no retirement plans, no rights, endless hours, no training, no outlook, nor any career planning, mistreatment by other full time employees (red badge vs. blue badge = like a concentration camp), and at the end get kicked out with no notice because they are simply disposable.
I haven't been through this personally, but I've seen it happen to my colleagues.

joock

@rr.com

Re: goes without saying

Most of the people leaving in our area are in their mid fifties but have their 30 years in. They are also the most respected and tired competing against the con artists that don't care how they make the crazy numbers.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
And we wonder why a few people snap and come back with a bunch of guns and ammo....

Splitpair
Premium
join:2000-07-29
Fort Lauderdale, FL
·T-Mobile US
·T-Mobile US
·AT&T Southeast

Re: goes without saying

said by KrK See Profile :

And we wonder why a few people snap and come back with a bunch of guns and ammo....
Maybe they can call it going "Telco".

Wayne
--
If you cannot fix it with a buttset and some bennies you ain't a technician.
Ulmo

join:2005-09-22
San Jose, CA
·Comcast
·SONIC.NET

said by tmc8080 See Profile :

although by the time the american worker is forced to see if they qualify.. they don't... since they illegal alien's work is off the books, they can lie to qualify.
Plus, the political systems are racist, pro-illegal type systems.

There's all sorts of other incentives, like if you're an illegal Mexican in USA, the IRS allows you to get ITIN #s for yourself and your mother and father, and even if the IRS knows your mother and father live in Mexico, you can send money to them in Mexico, then because you send money to them, you can claim them as dependents, and get enormous standard tax deductions as a result: IRS (USA tax) incentives to send money to Mexico, out of this country.

There's a million anti-USA anti-white pro-brown programs like that, and since most competitive advantages work on incremental margins, these big whoppers of income redistribution and non-merit-based preferential treatment multiply up super fast.

Then, there's policies such as when the farming industry was pushing to mechanize the full labor system to become machines (including all field picking, sorting, etc.), then the "communist" movement in California including lots of "Mexican" labor had some negotiations with farm business, and the result was that labor would be spared: they kept the farm labor rather than mechanizing. In other words, rather than reducing inefficiency, reducing cost to USA people (whites), increasing quality (less germs, etc.), and increasing the employment of USA citizens (educated people that create complex farm machinery), they instead kept the illegal alien labor. Perhaps they did this to futher the lie that "illegals come here to do work that is necessary that we won't do".

Anyway, these actions paired with the corporate raiding strategy of selling out the USA and its citizens hurts us a lot.

Tax policies suck too: when you have equipment and inventory being taxed, what happens? Equipment, and to a lesser extend, inventories, represent latent capabilities, foundations upon which you can bank on the future, keep your capabilities despite any type of fluctuations in the outside conditions, etc.. With taxation of those assetts, you are penalized for keeping it, for not selling it, and when you sell equipment, where does it end up? China. Now, we don't have it, and they do. That's not 100% motivated by taxation policies, but it damn well is encouraged by it. It causes all sorts of evil.

So, it's not just welfare.

whowouldwantto

@comcast.net

Why would you want to work for them?

After all the huge layoffs since the 80's and beyond who the heck would want to work for them. Here is your new job... and oh by the way we will fire you in 5 years or less. Ump Dat. They don't care about the people that work for them. Period.

DivineDark

join:2001-08-30
Oklahoma City, OK
clubs:

Re: Why would you want to work for them?

Working for the deathstar is like when walmart comes to a small town and becomes the only employer. Sometimes its your only choice given the pay and level of education.

detroitsux

@sbcglobal.net

Re: Why would you want to work for them?

"Sometimes its your only choice given the pay and level of education."

Surely your not implying that most at&t workers are uneducated? I believe at&t hires more people with degrees in engineering, accounting, business then any other US company. And is not a high school diploma and a english/math competency exam required? Combine this with a physical, drug screen, and several mandatory new hire training classes it sure seems like more then would be needed to get into walmarts or a car factory..etc.

DivineDark

join:2001-08-30
Oklahoma City, OK
clubs:

Re: Why would you want to work for them?

You would be surprised.

texans20
TaxHikeMike dot org
Premium
join:2002-09-28
Texas!
clubs:

Makes Sense

More and more people are dropping their landline phones, or switching over to VoIP solutions that offer the same product AT&T has offered for damn near 100 years at a cheaper rate. I expect to see AT&T's landline operations continue to shrink yet their wireless and broadband services should grow. Now, if only they would look to the future instead of looking to next quarter, they would be set. Verizon sees the big picture with FIOS, AT&T just wants to please investors. I believe this will hurt AT&T in the next ten years as they will be one step behind Verizon's superior offerings.
--
"I sincerely believe the banking institutions having the issuing power of money are more dangerous to liberty than standing armies." Thomas Jefferson

See 6 replies to this post
brianiscool

join:2000-08-16
Miami, FL

:(

I know I'm part of that lay off boooo

Splitpair
Premium
join:2000-07-29
Fort Lauderdale, FL
·T-Mobile US
·T-Mobile US
·AT&T Southeast

Re: :(

said by brianiscool See Profile :

I know I'm part of that lay off boooo
Well that to use an old term "sucks". Any plans?

Wayne
--
If you cannot fix it with a buttset and some bennies you ain't a technician.
notwrth10

join:2007-03-03
1001EB
Awwwwww, going to have to pay for an internet connection now?

I can only bet that sucks, but then again with at&t monitoring everything I am surprised they didn't fire you sooner.
kcir

join:2005-07-30
Butner, NC

Crock of BS

They know a layoff of a large amount of folks especially after a monopolistic type merger were our govt. just gave a wink and a nod will cause some furor. Specially in an election year. This is just spinmeisters krap. No one a year from now is going to say ... hey AT&T you never hired anyone here in the U.S. after this? But by golly your overseas employment sure has grown by yet another 20%!

koam
Pink Pecker
Premium
join:2000-08-16
Pink Bird FL
clubs:

no

retain is the wrong word to use if they are laying off and replacing. it is the opposite of the correct description.

xpoll

@insightbb.com

I saw it coming

I left ATT last fall. I saw all of this coming and believe me it is not over. I worked in wireless for 12 years and loved it until the ATT take over. ATT is a horribly run company and treats both it's customers and employees awful. They made it impossible to help a customer with anything and did not provide adequate customer service that could help them either. All of their cost saving cuts in customer facing employees and customer care is already biting them in the butt. They are making this look like they will be expanding wireless headcount, but I have heard from those still there it is being cut also.
pacbell

join:2001-07-09
Berkeley, CA

AT&T Layoffs

Yea, only the ones that actually pull thier weight!
Forums » AT&T Layoffs Intended to Grow Broadband Biz

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