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AT&T Offers U-Verse To Small Businesses
10Mbps for $100, no SLA...
by Karl Bode Tuesday 13-May-2008 tags: competition · business · AT&T U-Verse
AT&T today announced that they've just opened up their U-Verse VDSL service to small businesses. AT&T's offering speeds up to 10Mbps ranging from $40-$100; a far cry from T1 costs, but according to the AT&T FAQ, there's no SLA. It's also obviously not quite as speedy as business FiOS. The service does come with a free in-office gateway (3800HGV-B) and unlimited free access to the AT&T network of hotspots. Last September I spoke to Speakeasy CEO Bruce Chatterly about how they'd largely abandoned the residential market for the small business dollar because he felt the major players really weren't paying attention to that market. Perhaps that's slowly changing.

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justbits
More fiber than ATT can handle
Premium
join:2003-01-08
Chicago, IL

Online prequal?

What!? No online prequalification? I don't want to talk to a sales person and give them my contact info just to find out that I don't qualify for service!

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

2 edits

Re: Online prequal?

Heh - looks like the only way to get 'dry loop' (i.e. w/o TV service) Uverse is through business, or order + cancel TV

Also pricey:
1.5/1Mbps = $40
3.0/1Mbps = $50
6.0/1Mbps = $60
10.0/1.5Mbps = $100

--
Canada = Hollywood North
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

Re: Online prequal?

Not surprising. That pricing structure is identical (except for the 10 megabit) to their 1-yr contract business DSL product, but you get a much better upload for the same money.

1.5/0.384 Mbps = $40
3.0/0.512 Mbps = $50
6.0/0.768 Mbps = $60

$5 off for a two year contract.
--
Toolmaster of La Grange.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

1 edit

Re: Online prequal?

I'd take a 3.0/1.0Mbps Uverse + VoIP standard (non-business) tomorrow, if I didn't have to go through the B.S. of ordering/cancelling TV service.

At least Time Warner will give me 6Mbps + VoIP for $69.99
AT&T isn't selling Uverse Voice here, Call Vantage won't port, and Uverse must be ordered with TV to be installed... what a pain. I have POTS Unlimited + DSL Extreme, which is a bit pricey (because of POTS!).
--
Canada = Hollywood North
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Online prequal?

drop your pots to the measured line and get VoIP problem solved.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Online prequal?

Then I'd have to get a new phone number ... not happening.
--
Canada = Hollywood North

wavebb

@tmodns.net
pricey? not really. the 6 mbs service is about 10$ more than my residential 7 mb service with qwest. For that extra 10$ you get , no bandwidth caps and the option of getting a static ip (which is not available to residential accounts?). The only drawback could be a 1-2 year contract and support. Some isp's dont have a business call line, working at wavebroadband, getting customer service on a business account was often painful. calling the main cs line was the last thing you would do.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Online prequal?

Well, Qwest territory is never cheap.
AT&T resellers will give 6Mbps and static for --
Canada = Hollywood North

benc
Premium
join:2007-06-17
Glen Carbon, IL
Reviews:
·Charter
said by en102:

Heh - looks like the only way to get 'dry loop' (i.e. w/o TV service) Uverse is through business, or order + cancel TV

Also pricey:
1.5/1Mbps = $40
3.0/1Mbps = $50
6.0/1Mbps = $60
10.0/1.5Mbps = $100

Does that pricing include static IP?

I assume this uses VDSL?

If so I should totally get it, if it's ever available to me.

I wonder where exactly in the STL (St. Louis) area it's available.
budone

join:2002-09-07
Coopersville, MI
Reviews:
·Charter
said by en102:

Heh - looks like the only way to get 'dry loop' (i.e. w/o TV service) Uverse is through business, or order + cancel TV

Also pricey:
1.5/1Mbps = $40
3.0/1Mbps = $50
6.0/1Mbps = $60
10.0/1.5Mbps = $100

Not nearly as pricey as Charter CBN where 5Mbps is over $100

jester121
Premium
join:2003-08-09
Lake Zurich, IL

Eh?

How many employees can use the Wifi hotspot network at the same time? Can a company get one line installed and provide login accounts to all their employees nationwide?

Not a bad deal for $40/month for the entire company.
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

1 edit

Re: Eh?

The same login works at multiple locations at the same time. I am not sure what the limit is if there is one, but it would be an interesting test...they've never tracked me so I don't think they even save the login, and instead just make sure you are a current subscriber.
--
Toolmaster of La Grange.

Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

No SLA

No thanks.
ac6bw

join:2003-11-09
San Jose, CA

$55 10 Mbps/1.5 here

I am outside the AT&T/Yahoo DSL service area. For this reason, AT&T agreed to provide U-Verse 10 Mbps/1.5 VDSL service, without TV, for $55. I'm happy with this price.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: $55 10 Mbps/1.5 here

said by ac6bw:

I am outside the AT&T/Yahoo DSL service area. For this reason, AT&T agreed to provide U-Verse 10 Mbps/1.5 VDSL service, without TV, for $55. I'm happy with this price.
How can you have ATT Uverse yet not qualify for Yahoo branding? Is Yahoo branding banned in some place?
sparky672

join:2006-04-03
Manhattan, IL

Re: $55 10 Mbps/1.5 here

said by patcat88:

said by ac6bw:

I am outside the AT&T/Yahoo DSL service area. For this reason, AT&T agreed to provide U-Verse 10 Mbps/1.5 VDSL service, without TV, for $55. I'm happy with this price.
How can you have ATT Uverse yet not qualify for Yahoo branding? Is Yahoo branding banned in some place?
He didn't say anything about not getting Yahoo branding... What he means is that his loop length is too great to qualify for regular DSL so they allowed him to get U-verse Internet without TV.

Same story here in Illinois... anyone who can't get DSL is being allowed to order U-verse Internet without TV if they wish, and the pricing is the same as regular DSL.
ac6bw

join:2003-11-09
San Jose, CA

Re: $55 10 Mbps/1.5 here

That is absolutely correct!

Camelot One
Premium,MVM
join:2001-11-21
Austin, TX
kudos:1
My uncle lives in the suburbs of St. Louis, he can't get their normal Yahoo branded DSL, but he can get UVerse. It makes no sense to me, but I've double checked that even with our own SBC Direct guys, and that is the way it is.
--
Intel Quad Core QX6700 @3500Mhz/Asus P5N32-E SLI/4x 1024Mb Corsair/Seagate 750.10/PNY 7800GTs SLI/Silverstone 850W/Custom water cooler
sparky672

join:2006-04-03
Manhattan, IL

2 edits

Re: $55 10 Mbps/1.5 here

said by Camelot One:

My uncle lives in the suburbs of St. Louis, he can't get their normal Yahoo branded DSL, but he can get UVerse....


Why is everyone stuck on branding? All of AT&T's internet offerings are branded with AT&T/Yahoo... DSL, Dial-up, and U-Verse VDSL... makes no difference.



said by Camelot One:

It makes no sense to me...


It makes perfect sense.

The equipment (fiber optic) which brings U-verse Internet (VDSL) to the neighborhood is different than regular DSL (ADSL) equipment.

Most likely, he's too far away from the Central Office or an RT to get regular DSL but a U-verse VRAD box is within 3000 feet.

Besides, why get too hung up on the type of DSL being offered when it's now available through U-verse for the same price?

tre_sr

@swbell.net
yes that is right dsl work form the central office or remote terminal where you have to be a certain distance but the
u-verse work on a completety differant system that is installed right out side of your neighborhood and at@t is not branding hsi with yahoo anymore its just the isp for all at@t internet services
ImBatman

join:2004-04-21
Lancaster, CA

AS&S can keep

everything they have.

If they were the only option, I'd have to go to Internet Annonymous, because there's no way in hell I'd use them. Even if it were free, or if they paid me to use it.

Zuhaib
King Of Fools
Premium,ExMod 2001
join:2000-06-29
San Francisco, CA

Speakeasy Small Biz Customer

Humm, interesting. I am actually a Speakeasy Small Biz customer and one of the reasons i went with them was the SLA for the SDSL line. After having a major outage with an ADSL line caused by Covad screwing up had me pissed off.
But its nice to see more people getting in this market as I have not always been too happy with Speakeasy. Recently while moving we thought we should give Speakeasy a try with our phone service, and after misrepresenting the services (like the fact they would help us port our 1800 number, which they wont on Small Biz VOIP, only if you get the $1000 one) I just to just keeping them for my SDSL line.
If ATT had an SLA I would jump on this service in a blink.
--
I am Pakistani And No! I do not own a 7/11! And my NAME is not Apu!

Zuhaib Blog

jgkolt
Premium
join:2004-02-21
Lakewood, OH

No sla no thanks

Why would you buy a business account is there was no SLA? Might as well buy the home version.
GPSrob

join:2007-05-21

Re: No sla no thanks

Static IP addresses?
patcat88

join:2002-04-05
Jamaica, NY
kudos:1
said by jgkolt:

Why would you buy a business account is there was no SLA? Might as well buy the home version.
Because if your address is blacklisted as Business, Business plans is the only thing you can buy.
NewMariner

join:2005-06-24
said by jgkolt:

Why would you buy a business account is there was no SLA? Might as well buy the home version.
Because not everyone wants to pay the price of an SLA. Its not cheap. Check T1s for pricing. Small Business Customers want cheap without the added hoopla..only when the service is down do they act like they spending all the money in the world, and want their service up yesterday.
mieses

join:2001-06-22
Redmond, WA
What do you get from the ISP when they break their SLA?

digitalfreak
Premium
join:2005-12-09
Blacklick, OH

Re: No sla no thanks

said by mieses:

What do you get from the ISP when they break their SLA?
Depends on how much bitching you do.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1
A refund of that months bill. Its not insurance and it won't pay for lost wages.
mieses

join:2001-06-22
Redmond, WA

Re: No sla no thanks

So all this talk about SLA's is about a refund of one month's fees providing you are willing to take the time to make calls and complain?

If so, an SLA is just marketing and promises. Given some of the prior comments, the marketing appears to be working!
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

1 edit

Re: No sla no thanks

said by mieses:

If so, an SLA is just marketing and promises. Given some of the prior comments, the marketing appears to be working!
Execs and beancounters loose it when they aren't promised 99.999% and they think that the National Guard will be called to restore service. In reality, all SLAs do guarentee you credits when you call. Ultimately the IT people will nonchalantly order service from an alternative provider through alternative last mile system to get a real SLA (diverse fiber routes/entries into building, or wireless or space optical or satellite backup), or just build duplicate off site facilities with the fallover in corporate's hands. If the 2nd provider or the 2nd site goes down, you have bigger issues on hand, most likely a natural disaster or civil unrest or internet worm that does a buffer overflow and firmware rewrite on all Cisco and Juniper routers, or the sheriff came to seize all equipment for bankruptcy liquidation .

Here is a SLA for Verizon's T1 service.
»www.verizonbusiness.com/terms/us···net/sla/

Its funny to look at fools paying $400 a month for DSL service just because of a guarantee of service credits. Remember all T1 lines are basically SDSL or HDSL lines, and price increases if your loop is too long.
kwayzcat

join:2002-10-22
Chicago, IL

Static IP's and able to run servers?

Someone please answer this. Would you get a static IP and are you able to run servers (web, mail, etc)

Mr Anon

@k12.il.us

Re: Static IP's and able to run servers?

Unless the TOS has changed from DSL I've been able to run server and even allowed to run a mail server on my residential DSL and now U-verse account.

I'm not sure about static IPs especially for business but I can tell you as long as I've had my service (almost 2 months) I have the same Ip address since install and the Remote gateway has been unplugged many times. I'm pretty sure that if you are paying for a business account you'd have booth abilities.

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