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AT&T Raises Dial-Up Fees to Move Customers to DSL
Rate hike makes dial-up pricier than high-speed Internet
AT&T has announced that it’s raising its rates today on customers who have dial-up Internet access. They say that the price increase of over fifty percent is designed to keep their dial-up prices competitive with others in the market but it’s been suggested that the move may be designed to get stubborn dial-up customers to switch to broadband. The increased rates are significantly higher than the unadvertised-but-available $10 DSL the company offers. Some readers say that the price rate is unfair due to the fact that DSL isn’t offered by the company in all of the areas that are seeing the rate hike.
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KevinYeaux
join:2007-04-07
Hammond, LA

KevinYeaux

Member

Who does this affect?

I would like to know if this is every AT&T customer, including those in the different regions. I live in the "former-BellSouth" and I know people who have dial-up (since AT&T doesn't offer DSL service) and I think it is above $10 already?

en102
Canadian, eh?
join:2001-01-26
Valencia, CA

en102

Member

Re: Who does this affect?

And AT&T enforces loop lengths to have customers wanting higher packages use Uverse ..
Eg. I have a 3008/512kbps package (and have for +3 years)
This year, after Uverse became live, I can only order Express from AT&T.
AT&T claims that I'm too far for 3008/512kbps service (12,300'
) however, my line has supported it in the past, and I have better connectivity since AT&T conditioned the lines for Uverse
Home> wan ad li near
relative capacity occupation: 60%
noise margin downstream: 12.5 db
output power upstream: 12.0 dbm
attenuation downstream: 50.0 db
 
                     Menu 24.1 - System Maintenance - Status
 
Node-Lnk Status      TxPkts      RxPkts      Errors  Tx B/s  Rx B/s     Up Time
 1-ENET  Up         3090895     4866589           0    1826   47882   211:30:10
 2       N/A              0           0           0       0       
 
    Ethernet:                                    WAN:
      Status: 100M/Full Duplex Tx Pkts: 5108010    Line Status: Up
      Collisions: 0            Rx Pkts: 3443136    Upstream Speed:   512 kbps
    CPU Load =    7.59%                            Downstream Speed:  3008 kbps
                                 Press Command:
                      COMMANDS: 1-Reset Counters  ESC-Exit
 
 

On the flip side, AT&T said that they would offer Uverse internet only 3/1Mbps for $30 and 6/1Mbps for $40/month.
I'm waiting for the VoIP packages to come out to see if its worth it (POTS/LD is expensive!)
clecssuck
join:2002-01-23
Birmingham, AL

clecssuck to KevinYeaux

Member

to KevinYeaux
Here in Bellsouth territory my mom is stuck on dialup for $20 a month and can't get DSL. I have 1.5 DSL and I pay $20 a month after various bundling discounts. My mom got a letter saying her dialup is going up. She's going to be paying more than me for friggin dialup.

FFH5
Premium Member
join:2002-03-03
Tavistock NJ

1 recommendation

FFH5

Premium Member

Don't want DSL or price hike - then switch to other provider

Some readers say that the price rate is unfair due to the fact that DSL isn’t offered by the company in all of the areas that are seeing the rate hike.
I see that NetZero is still $10/mo. Don't like the price, then vote with your wallet and switch.

anonymousforlife
@inaddr.intergenia.de

anonymousforlife

Anon

Re: Don't want DSL or price hike - then switch to other provider

I agree. I switched after looking at rather large selection of providers.

Be sure to read the "terms of service" of any provider so as not to be surprised by limitations that apply.
older dog
Premium Member
join:2005-06-09

older dog to FFH5

Premium Member

to FFH5
Many times those who have no choice other than dial up are the same ones who have few choices in dial up providers.

I can get DSL or Roadrunner but those out of range, dial up starts at $21 a month.
ImBatman
join:2004-04-21
Lancaster, CA

ImBatman to FFH5

Member

to FFH5
I vote switch.,

AT&T should change their name to reflect truth in advertising: AS&S

BabyBear
Keep wise ...with Nite-Owl
join:2007-01-11

1 recommendation

BabyBear

Member

Dejavu all over again

Is it Ground Hogs day or do the news stories of the week repeat on the weekend on purpose??

AT&T Raises Dial-Up Prices 60% To drive customers to their DSL services...

Subaru
1-3-2-4
Premium Member
join:2001-05-31
Greenwich, CT

Subaru

Premium Member

Re: Dejavu all over again

said by BabyBear:

Is it Ground Hogs day or do the news stories of the week repeat on the weekend on purpose??

AT&T Raises Dial-Up Prices 60% To drive customers to their DSL services...
This has been going on at DSLR/BBR for the longest now..

BabyBear
Keep wise ...with Nite-Owl
join:2007-01-11

BabyBear

Member

Re: Dejavu all over again

Wow Really? Took me 8 years to notice then. Been around since '99 and I can't remember a weekend full of the last weekdays stories. Guess I haven't paid attention or the stories just aren't that memorable.

DownTheShore
Pray for Ukraine
Premium Member
join:2003-12-02
Beautiful NJ

DownTheShore to BabyBear

Premium Member

to BabyBear
I thought for a moment I was mistaken that this was a repeat news story. Thanks for restoring my faith in my mental acuity.

jadebangle
Premium Member
join:2007-05-22
00000

jadebangle

Premium Member

Re: Dejavu all over again

I would really love 10/10 or
25/25

DSL is dinosaurs
Dialup is ancient connection

hayabusa3303
Over 200 mph
Premium Member
join:2005-06-29
Florence, SC

hayabusa3303

Premium Member

LOL

And what happens if you cant get dsl at&t do i get a discount because of your SLOW deployment?

Not to say there are other dail-up out there.
fiberguy2
My views are my own.
Premium Member
join:2005-05-20

fiberguy2

Premium Member

Re: LOL

No... you don't bitch about it and simply buy from one of a million other dial up companies out there.

But I do have to agree with you... AT&T, SBC, PacBell, Bell Souwf, et all, have been extremely slow in deploying services.

In Sacramento CA, right south of Down Town, is this HUGE pocket area, some older but a lot of newer homes, and it STILL can't get DSL since the central offices were built on the furthest sides of each community. They've promised for years to put in an RT but no luck. Just one example...

shoanmitch
@swbell.net

shoanmitch

Anon

Re: LOL

actualy i was in this situation I moved from an AT&T area that had DSL to on that did not and they discounted my dial-up because they did not offer dsl. They only charge higher to the folks that can get dsl if they want it, not to the people that can not get dsl from them.

Oakley
@bellsouth.net

Oakley

Anon

To hell with it

The way I see it, to hell with it. I live so far out, I cant get DSL, all I can get is dial up. Because of this price increase, I will be switching from AT&T to a local provider. Which is ok with me, because all AT&T can seem to get me is 28.8 when other providers here can get me as much as 38.6 So, to hell with AT&T, busters....

KeepOnRockin
Music Lover Forever
Premium Member
join:2002-11-08
Beaverton, OR

KeepOnRockin

Premium Member

Stubborn Customers

Even when AT&T do raise prices, some people just won't switch over.

For example, just look at AOL dial-up users. AOL charges some of the highest prices in the industry for dial-up, yet people continue to use it.

I view it as sort of like the "cigarette tax". Smokers grumble, but pay it anyways.

Yet, dial-up certainly is not addictive!

Jigsaw
Stardust We Are
Premium Member
join:2000-10-21
Cleveland, OH

Jigsaw

Premium Member

Re: Stubborn Customers

said by KeepOnRockin:

I view it as sort of like the "cigarette tax". Smokers grumble, but pay it anyways.

Yet, dial-up certainly is not addictive!
Or you just go to upstate New York and pay 12 bucks for a carton of smokes on a Indian Reservation.

dslwanter
20 years on this site
Premium Member
join:2002-12-16
Mineral Ridge, OH

dslwanter to KeepOnRockin

Premium Member

to KeepOnRockin
Or they might live in an area where AT&T is too cheap to have DSL available.

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

RR Conductor to KeepOnRockin

Premium Member

to KeepOnRockin
said by KeepOnRockin:

Even when AT&T do raise prices, some people just won't switch over.

For example, just look at AOL dial-up users. AOL charges some of the highest prices in the industry for dial-up, yet people continue to use it.

I view it as sort of like the "cigarette tax". Smokers grumble, but pay it anyways.

Yet, dial-up certainly is not addictive!
Of course they grumble, after the lung damage that's all they can do.

Nightshade
Premium Member
join:2002-05-26
Salem, OR

4 edits

Nightshade

Premium Member

Let's Look at the Numbers...

They say that the price increase of over fifty percent is designed to keep their dial-up prices competitive with others in the market...

Really now. Ok let's run the numbers here...

Monthly Service Prices:
AT&T world net dial-up: $19.95
At&t World Net Dial-Up with the fifty percent price increase: $22.95
AOL Dial-Up: $23.90 (Though I heard that if you go through Netscape or threaten to cancel your service they will offer you $9.95 a month access)
NetZero Dialup: $9.95
Juno Dialup: $9.95

So with the price increase you can see that AT&T World Net will be just under a dollar cheaper than the most expensive dial-up provider, AOL. Yet, AT&T said that the price increase is to make their dial-up more competitive. What a load of crap.

How can you be more competitive in the dial-up market when you jack up your price when have the the second highest price in the dial-up market? If you look at the market NetZero and Juno offer their dial-up at $9.95 a month. If AT&T really wanted to be more competitive in the dial-up market they would of lowered their prices to reflect the dial-up marketplace, not jack the price up.

Oh wait, it said it was suggested that the move may be designed to get stubborn dial-up customers to switch to broadband. What if stubborn means that you have no choice other than dial-up? Sure, there is satellite broadband, but last time I checked AT&T does not offer that service. Not to mention even with the price hike, dial-up will still be cheaper than satellite.

It sounds like what's going to happen is that those "stubborn" dial-up people are going to have two choices. They are either going to get AT&T DSL service or jump ship completely and find some other dial-up provider. I am sure NetZero and Juno are going to be happy as clams taking up the dial-up folks that decided to jump ship.

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536

Premium Member

Re: Let's Look at the Numbers...

said by Nightshade:

Juno Dialup: $9.95
Juno is still around?
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Let's Look at the Numbers...

Juno and NetZero are the same company United Online.

Nightshade
Premium Member
join:2002-05-26
Salem, OR

Nightshade to dvd536

Premium Member

to dvd536
said by dvd536:
said by Nightshade:

Juno Dialup: $9.95
Juno is still around?
Yup, I know a friend who uses Juno.
older dog
Premium Member
join:2005-06-09

older dog to Nightshade

Premium Member

to Nightshade
Chances are those cheap dial up providers have no local numbers in the same markets as where the price increase is likely to hit.
aglinka
join:2005-10-21
Saint Johnsbury, VT

aglinka

Member

Re: Let's Look at the Numbers...

btw, AOL is down to $9.95 now. Level(3), which supplies most cheap dial-up numbers, has access numbers everywhere.
AT&T is basically saying we dont want to provide dial-up anymore.
older dog
Premium Member
join:2005-06-09

1 edit

older dog

Premium Member

Re: Let's Look at the Numbers...

Just checked a few no local numbers here.
Give me a link and I will believe you.
ImBatman
join:2004-04-21
Lancaster, CA

ImBatman to aglinka

Member

to aglinka
said by aglinka:

btw, AOL is down to $9.95 now. Level(3), which supplies most cheap dial-up numbers, has access numbers everywhere.
AT&T is basically saying we dont want to provide dial-up anymore.
I wish they would say they dont want to provide service of any sort, and just shut the hell down altogether.

Nightshade
Premium Member
join:2002-05-26
Salem, OR

3 edits

Nightshade to older dog

Premium Member

to older dog
The way I look at this is that AT&T is trying to force a decision on their dial up base to switch or be charged more than what it costs for their DSL service. AT&T hopes, that by using this tactic, that they will switch.

Now I can see the AT&T dial up folks who can get DSL service from AT&T make the switch. I know I would. It may be a small number, or a large number who may have this opportunity to do so. There is no way to tell how big this base is since there is no realistic measure of who can get DSL and who can't.

There is a third choice that will present itself for the AT&T dial up folks. The people who are stuck because they have to pay to have a internet connection, even if it is dial up, because despite the price hike it's still cheaper than satellite. This choice will be eventually all that is left of the AT&T dial up base. But expect this base to get smaller over time because the cheap dial up providers will add more access numbers.
ncbill
Premium Member
join:2007-01-23
Winston Salem, NC

ncbill to Nightshade

Premium Member

to Nightshade
»www.vtisp.com

$40/year for 150 hours/month
older dog
Premium Member
join:2005-06-09

older dog

Premium Member

Re: Let's Look at the Numbers...

Checked, no local numbers in my area.
607 334,335,336, Norwich N.Y. Largest town and county seat.

Bell System
Premium Member
join:2005-12-04
Strongsville, OH

Bell System

Premium Member

Cheaper?

I'm sure most customers on at&t dial-up that can get DSL have had many invitations to do so by at&t. At&t will certainly not lose ALL of their dial-up only customers doing this. IF that is what they wanted to do, wouldn't this make it more expensive if they lose more customers then they gain by raising rates. Unless they move to an 800 dial in #, they would still have to maintain local dial-up setups would they not?

DotMac4
Shill H8r
Premium Member
join:2007-10-26
Huntington Beach, CA

DotMac4

Premium Member

Cable does the same thing

Time Warner in my area charges more for analog basic than they do digital basic (which includes the analog tier), to move people to digital where they can get higher fees for required hardware rentals.

jozy123
Premium Member
join:2004-12-21
Denver, CO

jozy123

Premium Member

For those too far out for DSL

www.dialup.cc
$4.95 per month dialup.
older dog
Premium Member
join:2005-06-09

1 edit

older dog

Premium Member

Re: For those too far out for DSL

But do they always serve the people to far out for dsl and the answer is no.

All those company's primarily serve urban areas.

JohnMayer
@rr.com

JohnMayer

Anon

Alternative dialup.

The L.A. Free-Net has been providing low cost dial-up since 1994. It costs $60/yr in California, $96/yr in 46 other states. I've been using them since 1995 and they're a good outfit. It drives me crazy watching those NetZero and PeoplePC commercials, folks paying twice as much as they need to.
»www.lafn.org
»admin.lafn.org:8000/lafn ··· ome.html

TraumaJunkie
Premium Member
join:2004-03-05
Knoxville, TN

1 edit

TraumaJunkie

Premium Member

Re: Alternative dialup.

Where is Kevin Martin now? I don't hear anything about regulating the giant telco he just helped create. Oh wait, AT&T needs to raise rates to get the cash to finish paying Martin off....sorry, nevermind.
Edward1978
join:2007-07-23
De Soto, IL

Edward1978

Member

AT&T stupid thing to do.

Wow, what a smart thing to do, raise dial-up prices, so where you guys don't offer DSL, people will switch.

scottymead
join:2007-07-29
Post Falls, ID

scottymead

Member

Dialup

Hmm Alot of customers who are still on Dialup have no choice because either cable internet or dsl is not available where they live, is ATT just doing this to the people who CAN get dsl or everyone regardless if they can get dsl or not?