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story category AT&T SMS/MMS Hikes Come Later This Month
Hey Mister. Nice profit margin you've got there.
(old news - 09:26AM Monday Mar 10 2008)
tags: prices · business · wireless
Users in our Cellphone forum remind us that AT&T will be raising the rate they charge for text messages another $.05 to $.20 per message starting March 30. Multimedia messaging will also see a an increase of $.05 to $.30 per message. Verizon also hiked their SMS/MMS prices last month. Given they charge you on both the sending and receiving end of these transactions, and the actual bandwidth used costs very little, the profit margins on these kinds of hikes are truly epic. Of course, consumers seem more than willing to pay for it.

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Forums » AT&T SMS/MMS Hikes Come Later This Month
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Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

Of course...

With the "unlimited" plan wars starting to flare up, they're probably worried that their bread and butter messaging rackets will be hurt. It's absolutely outrageous what providers charge for SMS and MMS, but as long as the vast majority of people are willing to pay for it, I guess there's no point in complaining.

- Tate

--
Happiness is an OC-768 in your basement...

Its a Secret
I don't leave home without it
Premium
join:2008-02-23
Don't ask

Re: Of course...

I'm with Roger's here in Canada, and have stopped all features; clid, vmail, sms etc. Down to $12/ month. But I have to say, I don't use my cell much. No more rape for services.

Xela19115

join:2000-10-06
Richboro, PA
·Verizon FIOS
·Sprint Mobile Broa..

Paying for incoming messages?

What I don't understand is why the carriers are forcing customers to pay for incoming messages? At least with an incoming phone call I have an option of using a caller ID and accepting or rejecting a call. With a SMS/MMS messages I get them no matter what and forced to pay. And calling customer service and haggling over 15-20 cents for an unsolicited message is usually not worth my time. I guess that is where the catch is. Carriers probably count on that and make a killing.
--
---------
xela19115

pnh102
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Mount Airy, MD
·Comcast

Re: Paying for incoming messages?

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages?
What is so hard to understand? They make money off incoming text messages.

Most cell phone providers want to charge a premium for texting so that they can provide a nasty incentive for customers to upgrade to a higher-tier calling plan that includes a certain number of text messages. Either they make money by charging a premium for each message, or they make money by charging an extra monthly rate for a fixed number of text messages a month.
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This isn't fair! I was only supposed to hate just ONE presidential candidate!

Xela19115

join:2000-10-06
Richboro, PA
·Verizon FIOS
·Sprint Mobile Broa..

Re: Paying for incoming messages?

said by pnh102 See Profile :

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages?
What is so hard to understand? They make money off incoming text messages.

Most cell phone providers want to charge a premium for texting so that they can provide a nasty incentive for customers to upgrade to a higher-tier calling plan that includes a certain number of text messages. Either they make money by charging a premium for each message, or they make money by charging an extra monthly rate for a fixed number of text messages a month.
And until such business practices and pricing structures are tolerated by customeers the wireless services in the US will be far behind those of Far East and Europe.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: Paying for incoming messages?

said by Xela19115 See Profile :

And until such business practices and pricing structures are tolerated by customeers the wireless services in the US will be far behind those of Far East and Europe.
I wouldn't say our mobile technology is that far behind anymore. It just took longer for us to catch up because landline service in the USA was always cheaper and easier to get than landline service abroad. It was only very recently in the USA that using a cell phone exclusively became more economically justifiable.

We use the same GSM-based service available abroad. 3G is also being deployed in many parts of the USA as we speak. At least on the GSM side of things we can use just about any quad-band phone that we want with no problem at all.

Of course, GSM-based services in the USA still have a ways to go to catch up the CDMA-based high speed Internet services.
--
This isn't fair! I was only supposed to hate just ONE presidential candidate!

LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast

said by pnh102 See Profile :

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages?
What is so hard to understand? They make money off incoming text messages.

Most cell phone providers want to charge a premium for texting so that they can provide a nasty incentive for customers to upgrade to a higher-tier calling plan that includes a certain number of text messages. Either they make money by charging a premium for each message, or they make money by charging an extra monthly rate for a fixed number of text messages a month.
Or you can do what I do. And that is set the option to not accept incoming text msgs. That way you don't pay anything for text msgs. But if you want to send and receive text msgs, than buy a monthly plan that allows them and don't pay per msg.
--
My BLOG .. .. Internet News .. .. My Web Page

pnh102
Reptiles Are Cuddly And Pretty
Premium
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Mount Airy, MD
·Comcast

Re: Paying for incoming messages?

said by LiamJunket See Profile :

But if you want to send and receive text msgs, than buy a monthly plan that allows them and don't pay per msg.
Thankfully AT&T hasn't forced me to upgrade my "Media Net Unlimited" plan.
--
This isn't fair! I was only supposed to hate just ONE presidential candidate!
quatrix

join:2005-02-11
Davie, FL

said by LiamJunket See Profile :

Or you can do what I do. And that is set the option to not accept incoming text msgs. That way you don't pay anything for text msgs.
Sure. And if you're having pain in your arm, just amputate the arm. Problem solved?

LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast

Re: Paying for incoming messages?

said by quatrix See Profile :

said by LiamJunket See Profile :

Or you can do what I do. And that is set the option to not accept incoming text msgs. That way you don't pay anything for text msgs.
Sure. And if you're having pain in your arm, just amputate the arm. Problem solved?
Some one wants to talk to me they can call the phone # and speak. And if it isn't important or urgent, they can email me. What have I missed by not getting a text msg?
--
My BLOG .. .. Internet News .. .. My Web Page

Brazbit
Randomness Personified
Premium
join:2003-10-22
Port Orchard, WA
·wavebroadband

Re: Paying for incoming messages?

said by LiamJunket See Profile :

Some one wants to talk to me they can call the phone # and speak. And if it isn't important or urgent, they can email me. What have I missed by not getting a text msg?
That is my take on it. You have the dang phone in your hands already. You could call say what needs to be said and hang up in less time then it takes to type out a message in broken english. I would love to disable text, email, im, internet, camera, games, wallpapers, screen savers, and every other useless money sucking feature on the phone and go back to just having a phone again.
--
At the end of this day, one shall stand, one shall ROFL!

MrMaster
What If
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join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

Re: Paying for incoming messages?

said by Brazbit See Profile :

said by LiamJunket See Profile :

Some one wants to talk to me they can call the phone # and speak. And if it isn't important or urgent, they can email me. What have I missed by not getting a text msg?
That is my take on it. You have the dang phone in your hands already. You could call say what needs to be said and hang up in less time then it takes to type out a message in broken english. I would love to disable text, email, im, internet, camera, games, wallpapers, screen savers, and every other useless money sucking feature on the phone and go back to just having a phone again.
heh...then you'd hate me cause I love my blackberry! Texting has its advantages and no, the time it takes me to punch out a quick txt is LESS than it takes to make a call, wait for 5 rings, then wait for VM and then finally leave a message. screw that.

supergirl

join:2007-03-20
Pensacola, FL
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·magicjack.com

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages? At least with an incoming phone call I have an option of using a caller ID and accepting or rejecting a call. With a SMS/MMS messages I get them no matter what and forced to pay. And calling customer service and haggling over 15-20 cents for an unsolicited message is usually not worth my time. I guess that is where the catch is. Carriers probably count on that and make a killing.
I get SPAM Text messages every month. They take them right off since I blocked ALL but the carriers.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages? At least with an incoming phone call I have an option of using a caller ID and accepting or rejecting a call. With a SMS/MMS messages I get them no matter what and forced to pay. And calling customer service and haggling over 15-20 cents for an unsolicited message is usually not worth my time. I guess that is where the catch is. Carriers probably count on that and make a killing.
my only beef with t mobile
they WONT shut off text messaging so you have to PAY for incoming text spams!
--
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Surfinusa
Premium
join:2001-02-08

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages? Carriers probably count on that and make a killing.
Exactly. Not a nice game I agree.
kingofdsl

join:2002-12-11
Afton, OK

said by Xela19115 See Profile :

What I don't understand is why the carriers are forcing customers to pay for incoming messages?

And calling customer service and haggling over 15-20 cents for an unsolicited message is usually not worth my time.

I guess that is where the catch is.

Carriers probably count on that and make a killing.
the actual bandwidth used costs very little, the profit margins on these kinds of hikes are truly epic.

Of course, consumers seem more than willing to pay for it.
========================================================
Not true on consumers seem "more than willing".

While it is true the Cell Phone has become an everyday item of neccessity putting up with bogus charges will not be.

These Corporations as well as investors will feel the wratch of the angry consumer and American. It is simply a law of numbers, when enough angry people band together. The numbers are growing and it will make the Boston Tea Party look like a picnic in the park.
Gilitar

join:2000-11-20
Mobile, AL

Breach of contract?

Wouldn't this change constitute a breach of contract?

If so I'm taking my business elsewhere.

bobjohnson
Premium
join:2007-02-03
Titusville, FL
·Sprint Mobile Broa..
·RoadRunner Cable

Re: Breach of contract?

said by Gilitar See Profile :

Wouldn't this change constitute a breach of contract?

If so I'm taking my business elsewhere.
I thought the contracts say that prices and offers etc. are subject to change with notice??
Gilitar

join:2000-11-20
Mobile, AL
·AT&T Southeast


1 edit

Re: Breach of contract?

said by bobjohnson See Profile :

said by Gilitar See Profile :

Wouldn't this change constitute a breach of contract?

If so I'm taking my business elsewhere.
I thought the contracts say that prices and offers etc. are subject to change with notice??
I don't have the contract to look at at the moment. Does anyone know?

I seem to remember that the last time this happened it was a breach of contract.

bobjohnson
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Re: Breach of contract?

said by Gilitar See Profile :

said by bobjohnson See Profile :

said by Gilitar See Profile :

Wouldn't this change constitute a breach of contract?

If so I'm taking my business elsewhere.
I thought the contracts say that prices and offers etc. are subject to change with notice??
I don't have the contract to look at at the moment. Does anyone know?

I seem to remember that the last time this happened it was a breach of contract.
Sorry, I'll answer my own question... They can only change people in contract if you change anything and update your contract... They can just change month 2 month subs with notice... I looked at my old nextel contract, and come to think about it I still have the nextel national 1000 for 45.99, i'm sure sprint would have changed it if they could looking at their pricing now..
Gilitar

join:2000-11-20
Mobile, AL

Re: Breach of contract?

So if they change my SMS pricing I have an out. Nice to know.

morbo
Complete Your Transaction

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00000
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1 edit
yes. when they change the rates, you can get out of your contract without penalty. you will have to fight them -- may have to call back several times, but be persistant. "material change" i believe is the key wording in the contract. google it.

EDIT
in the mean time, you cost them $ on all the customer service calls. if they still don't budge, go to an area where you know you are roaming (even though you get free roaming), and then use all your minutes there. do that for a few months and they will beg you to leave without penalty.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Message 'packages' are an add on feature to your contract and can be removed/changed at any time, which means they are not subject to contract pricing.
i.e. Your wireless voice plan is for 2 years
Messaging can be added or removed at any time. You don't need to be in contract either to add/remove it.

I used to have $0.10 to send and free to recieve under AT&T Wireless. Since they now charge me to receive (spam), I have AT&T disable data/messaging completely so that I won't be charged.
--
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morbo
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Re: Breach of contract?

if there is a limit to the number of messages allowed in a "package", meaning there is a chance you could go over the limit, then it is a material breach of contract.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Breach of contract?

The contracts do not come with any required commitment to any messaging 'package', if I'm not mistaken.
Eg. 450 + rollover = contracted (2 year)
Messaging = add on feature (package?) of 'none', pay per use (now $0.30), and what other media packages / bundles that you add. They are not part of the wireless contract.

Don't confuse a monthly add on feature which has its own rates to your one or two year wireless contract for service. The only basis for a messaging package/feature usage is that you have service.
--
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morbo
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Re: Breach of contract?

package or no package: this is a material change to the contract. message rates were set at the time of the agreement between the customer and AT&T. changing the rates now is...well a change, hence, any AT&T customer can get out of their contract for the next 30 days without penalty.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Breach of contract?

said by morbo See Profile :

package or no package: this is a material change to the contract.
To what contract? There are no contract term rates for pay per use messaging. Messaging is a la carte.
The options for a la carte messaging are:
- None (i.e. disabled, which is how I have mine)
- Pay per use, in which rates are subject to change
- Bundled (i.e. 200 texts for $4.99)

»www.wireless.att.com/cell-phone-···.jsp#gsm
quote:
Pricing/Taxes/No Proration: Final month's charges are not prorated. Prices are subject to change. Prices do not include taxes.
--
Canada = Hollywood North

morbo
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Re: Breach of contract?

said by en102 See Profile :

- Pay per use, in which rates are subject to change
- Bundled (i.e. 200 texts for $4.99)
changing the price of messages is breaking the contract. simply saying "prices are subject to change" does not give AT&T a free pass for changing the prices. changing the price has consequences.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Breach of contract?

This is no different than me having a 2 year satellite contract for TV service and during that period seeing pay-per view price change for a boxing match or NFL/NHL items changing during that time. The pay-per view was not part of the contract rate there was no contract stating that that item was
a) purchased
b) set to a specific rate, never to change

Show me where in the contract that it states that PPU messaging is part of any contract for AT&T.
--
Canada = Hollywood North

morbo
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Re: Breach of contract?

the difference is messaging is on by default on all cell phones. you can receive messages without your consent. people spam you without your consent. that would be fine if the rate was the same as it was at the time the contract was agreed to.

with pay per view, you and only you (or family member) initiate ordering the program and resultant charges.

see the difference? MAYBE you would have a point if txt messaging was turned off by default, but it is not. so you are wrong.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Breach of contract?

You can also disable messaging on your cell phone.
The U.S. industry is a pain for 'opt-out'. If they don't give you any form of disabling messages, or charge extra to have messaging disabled (parental controls) then yeah, they'd have a lawsuit, and I'd be joining it.
--
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morbo
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Re: Breach of contract?

messaging is on by default. i remember reading that carriers don't always (consistently?) allow users to disable messaging.

when carriers start requiring users to TURN ON messaging, then i will agree with your point. until then, consumers should be aware that they can break their contract when their provider breaks it by raising rates.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME


1 edit

Re: Breach of contract?

Yup - messaging is on by default - I had to disable mine when I migrated from AT&T Wireless (Free inbound messages) to Cingular/AT&T. If they would not have let me, I would have sued. They should have a disable text option... it would solve this.
--
Canada = Hollywood North

dvd536
as Mr. Pink as they come
Premium
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Phoenix, AZ

said by bobjohnson See Profile :

said by Gilitar See Profile :

Wouldn't this change constitute a breach of contract?

If so I'm taking my business elsewhere.
I thought the contracts say that prices and offers etc. are subject to change with notice??
it does but since THEY changed the rates, you can get out without an ETF!
--
You can never be too rich, too thin or have too much Bandwidth

PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:

Remember when...

ATT Wireless (blue) had free incoming text messages and 5 cent outbound text messages? Those were the days just after the period when you had to walk uphill both ways to school.

TZi
k1L0

join:2001-07-05
Miami Beach, FL

Re: Remember when...

said by PhoenixDown See Profile :

ATT Wireless (blue) had free incoming text messages and 5 cent outbound text messages? Those were the days just after the period when you had to walk uphill both ways to school.
geez, I remember back in the day when omnipoint came into town and set up the first GSM network in town. They had no idea to even charge for SMS messaging. Granted, no other carrier had two-way text messaging and you could only exchange SMS's with other omnipoint customers...
--
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Mr Matt

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2 edits

There ought to be a law

The laws related to digital communication media have fallen far behind physical communications. If I send someone an a message via snail mail, the USPS does not charge the recipient the cost of delivering the message. If the message is sent postage due the recipient does not have to accept it. Unfortunately our legislature will not enact laws prohibiting any corporation from charging customers for incoming traffic via their wireless services, if the corporation provides adequate campaign contributions to our politicians. Our legislature should enact laws prohibiting any company providing communication services from charging a customer for incoming traffic whether it be Voice, SMS Text or Advertising downloaded by websites via a customers Wireless Data Service. The only exception would be customers who by contractual agreement accept the cost of incoming traffic as in toll free voice service where the recipent pays.

Noah Vail
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Lorton, VA
·RoadRunner Cable
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Re: There ought to be a law

said by Mr Matt See Profile :

If I send someone an a message via snail mail, the USPS does not charge the recipient the cost of delivering the message. If the message is sent postage due the recipient does not have to accept it.
USPS had "postage due" for longer than it's been gone. You could put a message in the address like ARS for "arrived home safely" and send it PD. The recipient checks the address and then refuses the letter. After the letter carrier makes a couple of unsuccessful attempts that is.

Those reasones and a dozen others made it a money loser. People didn't care enough to pay what it cost.

People are addicted to SMS and addicts will pay whatever it takes.

NV
--
Abortion: A Republican Plot to Thin the Liberal Herd.

TZi
k1L0

join:2001-07-05
Miami Beach, FL

Speaking of the law falling behind the times, just look at all those pay services on cell phones that are hooked to the text messaging services! That area seems grossly unregulated as you can send one simple text message to a number and get charged almost $10 if not more, and some of them end up as repeating monthly charges with little or no notification that you are doing so in neither the text message itself nor in the type/format of number (its not like 1-900 or 976 ). That whole business seems sneaky and targeted towards naive kids.
--
128kbps too much, 100GBps never enough!

PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
Riverside, WA
·CableOne

What a joke

I have no idea what paying by the message is like, as I've had unlimited messaging on all four of my lines for $10/mo for years. No, not $10/mo/each line, $10/mo for all four lines, unlimited SMS/MMS.

And hell, it's worth it just for the teenager, let alone us three adults.

Horay T-mobile.
--
There comes a point in your life when you get tired of fixing everything and wiping everyone's ass. But it’s not giving up. It’s realizing that you don’t need certain people and the bullshit and drama they bring to your life.

See 6 replies to this post

jgkolt
Premium
join:2004-02-21
Lakewood, OH
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Breach Of Contract

Does that mean we can get out of our contracts now?

See 7 replies to this post

jimbo48

join:2000-11-17
Hayward, CA
·AT&T DSL Service
·EarthLink

Incoming Text Messages

I have no use for text messaging either in or out and resent that these cellphone providers charge for incoming text messages. Just because my cellphone can send/accept texting doesn't mean I want it or use it. I'm not under a contract anymore -paid my two years and am on a month to month basis so I can say screw it anytime I want if I want to put up with another round of hassles with yet another inept cellphone service provider. I don't "need" a cellphone that bad to put up with extortion.
TheMG

join:2007-09-04
Edmonton, AB
·TELUS
·TekSavvy Solutions..
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·Dreamhost
·Shaw

Texts... pffft.

What a waste of time and money. Cellphones are becoming the next MSN Messenger of sorts.

Did I say how SICK AND TIRED I am of seeing everyone typing away on their cell phones all the damn time?!?!? On the bus, in the car, during lectures, at the restaurant, at the movies... it's getting really F***ING ridiculous!

That being said, BRING ON THE RATE HIKES! Maybe it'll teach some sense into people.

tc1uscg

join:2005-03-09
Saint Clair Shores, MI

Stop your crying

You don't get TOP NOTCH customer service for nothing. So keep paying for that outstanding service VZW provides it's customers.
Forums » AT&T SMS/MMS Hikes Come Later This Month


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