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AT&T Throttling Story Reaches Dull Roar
As Mainstream Press Discovers Warped Definition of 'Unlimited'
by Karl Bode Tuesday 14-Feb-2012 tags: wireless · bandwidth · wireless
Last week we noted that AT&T has been waging a quiet war on those "unlimited" users they grandfathered in 2010 when the company ditched unlimited data for new users. Not only is AT&T automatically putting those users on tiered data plans should they jailbreak their phones and tether unofficially (totally legal, for now), they've started throttling those users after 2 GB to quietly force them to tiered data plans. What started quietly as some complaining at telecom-focused blogs like this one has escalated into a full on media roar, with an AP story highlighting more than a few annoyed users. Even Fox News' Shep Smith has gotten in on the action, railing against AT&T for "charging him more for the same thing he's always been doing." Wait until next week when they discover AT&T's latest rate hike.

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Vorpocorpo

@mycingular.net

Yawnnn, don't we miss old at&t corporation

From pre-1984?

Wondering what America would be today if it was AT&T and not Sbc under its parent name.
Zoder

join:2002-04-16
Miami, FL

Re: Yawnnn, don't we miss old at&t corporation

Maybe like this

»www.youtube.com/watch?v=Z5BfQq9P···embedded

Duramax08
A Challenger Appears
Premium
join:2008-08-03
San Antonio, TX

Yeah this unlimited thing is bullshit

My friend, she is a victim to AT&T's throttling. Its getting to the point where she can't receive imessages and her iphone going from 3g to dialup speeds. Seriously, what can you do with dialup speeds on a iphone, ping the tower?
elray

join:2000-12-16
Santa Monica, CA
Reviews:
·SONIC.NET
·RoadRunner Cable

Re: Yeah this unlimited thing is bullshit

said by Duramax08:

My friend, she is a victim to AT&T's throttling. Its getting to the point where she can't receive imessages and her iphone going from 3g to dialup speeds. Seriously, what can you do with dialup speeds on a iphone, ping the tower?

Wrong. Tests of AT&T unlimited plans show throttled speeds of approximately 128kbps. That's 3-4x faster than dialup.

If you can't "receive imessages" on 128kbps, you need to talk to Apple. If that doesn't satisfy, then its time to buy a bigger bucket. If AT&T is wise, they'll offer some revised, larger/cheaper plans to the 5%.

Throttling is a reality that's not going away. The only question is what the throttling rate should be (128kbps is better than TMobile's 50kbps), on what terms it is implemented, and what recompense affected customers are due.

AT&T's pathetic network performance, and their creative billing tactics, are legend - and well-known. Why then, five years and four models later, do consumers continue to buy from them?
Chubbysumo

join:2009-12-01
Superior, WI
Reviews:
·Charter

Re: Yeah this unlimited thing is bullshit

said by elray See ProfileIf AT&T is wise, they'll offer some revised, larger/cheaper plans to the 5%[/BQUOTE :

These stories, and blog posts, and twitter complaints are proving to be WAY more than 5%, and it does kick in to most people at 2Gb or slightly under. It is a targeted thing, and I suspect that ATT will get sued by someone, or someone will demand investigation as to why the people that ARE NOT on the unlimited plan are not getting throttled too. Its an extremely unfair and targeted plan that they have in place, and its an aggressive move that really shows these telecom and wireless giants NEED more regulations in place on net neutrality(something that the FCC was paid to leave out was wireless providers). Honestly, I am glad that I dont have AT&T anymore, because these companies are getting crazy, and if the current trend continues, it will only be another 10 years before we get the baby bells split up again.

rradina

join:2000-08-08
Chesterfield, MO

Re: Yeah this unlimited thing is bullshit

Regarding lawsuits...especially when they are now selling a 3GB plan for $30 (doing away with the 2GB plan at $25.) and that is now the same price as the grandfathered unlimited plan.

One would think that they would at least throttle users when they pass the 3GB mark, not 2GB. It just seems like they are begging for some lawyer to ask why unlimited users stress the system when they pass the 2GB in a month while 3GB plan users don't.

What smells fishy, probably is.

DataRiker
Premium
join:2002-05-19
00000
Reviews:
·RoadRunner Cable
said by elray:

Wrong. Tests of AT&T unlimited plans show throttled speeds of approximately 128kbps.

Excuse you?

I would much prefer to listen to people's real life experience vs some corporate BS.

Have a nice day!
elray

join:2000-12-16
Santa Monica, CA
Reviews:
·SONIC.NET
·RoadRunner Cable

Re: Yeah this unlimited thing is bullshit

said by DataRiker:

said by elray:

Wrong. Tests of AT&T unlimited plans show throttled speeds of approximately 128kbps.

Excuse you?

I would much prefer to listen to people's real life experience vs some corporate BS.

Have a nice day!

Excuse you.

I was referring to the various public tests, such as the one IPPlanMan references.

Why don't you look for yourself, before you go accusing me, or anyone else, of "Corporate BS"?

I have no dog in the fight. I avoid AT&T at all costs.
I haven't paid them a dime in over a decade.

But I like to stick to facts, not hyperbole.

128kbps is still very useful, it isn't "dialup" speed, and it certainly won't prevent you from receiving iMessages.

AT&T has certainly breached their obligation to millions of customers. The question is only how to measure the damages and compensate the clientele. But throttling is here to stay.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: Yeah this unlimited thing is bullshit

said by elray:

128kbps is still very useful, it isn't "dialup" speed...

Useful for what? It's ISDN speed.

A att vicim

@mycingular.net
Wow u must work for at&t!!!!

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

»www.youtube.com/watch?v=XW5aEQzTcW0


Have a look at this video Mr. Ray...

The device is practically useless at this speed.
People didn't just buy a phone. They purchased a multifunctional device, and it cannot function for a primary purpose for which it was sold.

This is "Useless".... not "Unlimited"....
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army
elray

join:2000-12-16
Santa Monica, CA
Reviews:
·SONIC.NET
·RoadRunner Cable

Re: Yeah this unlimited thing is bullshit

said by IPPlanMan:

(youtube clip)
a look at this video Mr. Ray...

The device is practically useless at this speed.
People didn't just buy a phone. They purchased a multifunctional device, and it cannot function for a primary purpose for which it was sold.

This is "Useless".... not "Unlimited"....

Mr. Man:

Did you read my post?

What is the throttled speed indicated?

Contasion

@mycingular.net
Your very wrong about 128kbps my data speeds where normally 2600kbps with 3G and I was throttled to between 21kbps-59kbps. And nothing on my iPhone worked properly. I couldn't even send or receive picture texts without massive failures. I had edge until last year as that's all AT&T offered in my area. My speeds are so much slower then EDGE speeds it's ridiculous AT&T can say they slow to EDGE-2G service. And funny I had unlimited 2G service and was charged $20mo until unlimited 3G service was forced on me in 2008. I didn't want it then but AT&T forced it. They said in print,ads,and verbally that your now on the nationwide 3G network . Not what I'm on now. Tried to post evidence of speed tests but not able to.
TWCcdman

join:2002-04-14
Kernersville, NC

Who's throttlled

I tried to trigger throttling last week. I downloaded close to 3gb in two days over 3G. Nothing happened. I guess in Greensboro there is not a lot of data used.

aztecnology
O Rly?
Premium
join:2003-02-12
Murrieta, CA

Re: Who's throttlled

I've been throttled the last 2 months...

compuguybna

join:2009-06-17
Nashville, TN

Re: Who's throttlled

AT&T are just greedy pigs. UPGRADE your freaking lame ass network to support usage where people can actually their phones for what they need.

dib22

join:2002-01-27
Kansas City, MO
kudos:2
I can't get it to throttle either... and I have really been trying. I'm up to 4.6 gigs this month.

The key here is to use as much data as possible, even with or without throttling... to shrink the top 5%.

attsuks

@optonline.net
you cant trigger the throttling so fast. continue doing that for a few weeks and you will probably be throttled.
don't do it on purpose because it really sucks.

lol

@northstate.net
im in greensboro area on blackberry torch with northstate/att and cant even use use pandora now. they lost a customer. im switching after 15 years.

Noah Vail
Son made my Avatar
Premium
join:2004-12-10
Lorton, VA
kudos:1
Reviews:
·Bright House
·Sprint Mobile Br..

Signs of the Times

Today we have a major news service (AP) covering a technical story, as if they had a clue.

I think that leaves just two impossible events before the Apocalypse comes.
--
Adopting other people's animosity is The New Stupid.
millerja01a

join:2005-10-03
Montgomery Village, MD

Re: Signs of the Times

REPENT SINNERS!!!!
en103

join:2011-05-02
Reviews:
·RoadRunner Cable

If I was to go on AT&T's logic.. 5%=2GB, lets raise the bar

For those being throttled, disable WiFi, and consume as much data as you can.
AT&T has stated that the top 5% (those being throttled) consume only 2GB.

If the top 5% end up at 3GB, 4GB or higher, AT&T will have to increase the 5% (by their own admission). Of course I'm being foolishly optimistic here, but playing by AT&T's own rules. If they gave a hard cap, that's one thing. Since they have not, it means that this is a floating bar.

Let's raise the bar (bad AT&T pun) of 5% to a higher level.

If anything, vote with your wallet. If you have an iPhone in SoCal, you 'may' be able to use T-Mobile with their 3G. The other options are to pick another carrier.
rradina

join:2000-08-08
Chesterfield, MO

Re: If I was to go on AT&T's logic.. 5%=2GB, lets raise the bar

I think you are right about the "foolishly optimistic". What are the chances that AT&T's meters are right or their statisticians don't rig the results.

My statistics professor often quoted Mark Twain as saying "there are lies, damn-lies and statistics".

Sandra86

@mycingular.net
I am doing just what you suggested first time i was throttled it was at 5gb next time it was at 6gb.I live in a tourist trap Panama city florida ,so obviously the towers arent congested just yet,bet that will change as tourist season picks up.I use Pandora,Netflix,Ebay,Craigslist.Had iphone 4s never was throttled on it upgraded to Samsung Skyrocket got hit with throttle,what weird is Pandora totally unaffected on throttle.Netfix totally useless.So once i am throttle i play pandora out the wazoo!Plus theres the apn trick to get hspa.It works and *#*#4636#*#*.
SkyAmazon

join:2012-03-27
I disabled wifi and for one month was not throttled
As soon as I enabled It I was throttled again
Data is data
If your anywhere on their network using it
Paying them you have the right to use what you pay for with out them interrupting things until they make a new iPhone useless
Go into apple complain not just AT&T
Make apple keep replacing the iPhones
Call AT&T make them keep adjusting your bill
Each of them will get fed up with their bad customer service backlash and cease it

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

Angry customers on Facebook.

AT&T's official Facebook page was fired up by angry customers when the company posted about "What is LTE" Suppodesly AT&T was deleting comments left and right for those who complained and then when people started calling them out on the deleted posts, they denied it.

»www.facebook.com/ATT

Look for post "What is LTE" from AT&T and read the comments..

So glad I dumped them for the lesser of 2 evils..T-Mobile.

amarryat
Verizon FiOS

join:2005-05-02
Marshfield, MA

AT&T, the Comcast of wireless

Instead of investing in infrastructure, think of today. How will throttling go over in a few years when you've reached your limit a couple of days in, and they have no way of providing more bandwidth.
Chubbysumo

join:2009-12-01
Superior, WI
Reviews:
·Charter

Re: AT&T, the Comcast of wireless

there is no spectrum crunch, nor is there a bandwidth shortage, its simply AT&T being douchy. Verizon Wireless has about 1/2 the spectrum holdings of AT&T and they have NEVER had this issue, and have never said as such(that they have a spectrum shortage). AT&T is simply buying as much spectrum as it can squat on to prevent much cheaper upstarts from getting into the market. Look at what happened to the french market when that nearly free upstart broke the incumbents. We need something like that here, where a free upstart or cheap upstart crushes the incumbents price models. Also, I really feel like LightSquared is getting shafted by AT&T and Verizon because they fear their prices, and fear more competition, so AT&T is trying everything it can(including the GPS thing, which LightSquared is in the right on, since GPS mfgs have not stayed within their spectrum, its the GPS industry problem to fix) to prevent them from coming online, and being a market upsetting competitor(think french market crushing presence here). I vote for lightsquared, and as soon as they launch, i will be signing up, just to support a company that is better than AT&T and Verizon.
rradina

join:2000-08-08
Chesterfield, MO

Re: AT&T, the Comcast of wireless

Please do further investigation into the GPS matter. While I have no doubt AT&T and Verizon aren't crying over LightSquared's challenges, there are very real technical challenges with their plans and GPS is too important to risk.

Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Dallas, TX
what?
gdprecision

join:2012-02-14
Sugar Grove, IL

To AT&T

TO AT&T:
After going round and round on the AT&T website to make a simply comment, for which there is no easy way. I want to express my total displeasure with the throttling my download speed to that of dial-up. If you think 2 GB makes me top 5% of users to reduce speeds to I'd like to point out the fact I've been patiently waiting for you to get your network to true 4g. Guess that's not happening. On principle I won’t be switched from unlimited to tiered. I have been overpaying for years. Think not of the 5% you will lose with your actions. Think of the 5% who have more then one line. Like me I have three. With plans for two more. The other lines I pay for go with me when I leave. That's five times what you counted on leaving.
As far as I'm concerned you broke our unlimited data contract: basic bait and switch or the implied data speed I was told I would get.
en103

join:2011-05-02

Re: To AT&T

i agree... How many with family plans will leave and take multiple lines to another carrier. Sprint, T-Mo, VZW, ARE YOU LISTENING?

AnonMan

@sbcglobal.net

Here what I love...

Here is what I love...

ALL these cell phone providers want you to use WiFi to save data and avoid caps, but these SAME providers, AT&T for example, CAP landline based data also.

So you want us to use WiFi but at same time want us to use less data on it...

All the while charging MORE for something that the cost goes down on every year... A MB of data cost a carrier about $0.01 when they are the size of AT&T.

Nice to know eh?

JohnInSJ
Premium
join:2003-09-22
San Jose, CA

"media roar"

got that right. Anything to sell soap, baby.
--
My place : »www.schettino.us

dca2

@bellsouth.net

Family Plan

As soon as 2 of my 4 phones are out of contract, I am gone. I have had ATT for 12+ years. Hello Sprint--all lines unlimited data for ~$45 less/month. And when they change the policy, I'm switching to campfires with smoke signals!
TWCcdman

join:2002-04-14
Kernersville, NC
Reviews:
·Time Warner Cable

Keeping my unlimted plan

I use on an average 2-3 gb per month, but I will not give up my unlimited plan until forced to.(Iphone 5)
Id rather have it and not need to use the extra data then pay the same amount and get screwed if I go over.

Besides I work from home and have Wi-fi. So AT&T you can kiss my a$$!!!!

Eviltwin

@va.gov

Very important

A petition was started against it please sign it and foward it

»www.change.org/petitions/att-data-throttle

Also file a complain to FCC

»esupport.fcc.gov/complaints.htm
SkyAmazon

join:2012-03-27

AT&T throttling

My iPhone 4 S displays AT&T 4G
With 4 bars
Yet I am unable to watch one video on it
Being throttled

My iPhone 3GS I am being told is over the data Plan and overage charges are being applied
"AT&T Free Msg: 5713591446 has exceeded 100% of their data plan allowance and overage has been applied. For tips on managing usage visit att.com/dataplans."

While my iPhone 4 S is unlimited I am told it is having it's speed reduced
"ATT Free Msg: Your data usage is near 3GB this month. Exceeding 3GB during this or future billing cycles will result in reduced data speeds, though you'll still be able to email & surf the web. Wi-Fi helps you avoid reduced speeds. Visit www.att.com/datainfo or call 866-344-7584 for more info."

This is less than 5 days into a 31 day billing cycle ?
I am being told to pay over $184.00 for non working Service
I pay to use my iPhone at home where I have no wifi

Data is data no matter where you use it or how
This is AT&T wanting more money

I call each month and I have since last may and I argue with employees
I also go into the stores and do the same thing
Until my bill is reduced
AT&T has effected the warranty on my new iPhone 4 S if I am unable to check how it functions because they have reduced speeds to a point I can't use aps I pay for cant watch a video
Nothing goes fast enough to make my new iPhone useable ???
Why is apple not going after AT&T for doing this to right after releasing iPhone 4 S
Since it effects their customers being intertrrested in purchasing from apple if they have to deal with AT&T
I used unlimited data at home for years before AT&T or a iPhone
And I can still do it for less than $184 a month
Why pay AT&T ?
AT&T simply needs a class action law suit brought against them
If I am not throttled for going past 4GB just charged $10 per GB over
Then why on unlimited am I being throttled for hitting 3GB until it is non working even in the middle of the night
Not busy hours for AT&T network ?
I live by a major university I know I am not in top 5% of all days users at 50 years old
I also know I am fed up enough to take action and fight AT&T

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