AT&T Suffering Major U-Verse Outage
Users Unable to Use TV, Voice or Internet Services
by Karl Bode 12:18PM Tuesday Jan 22 2013 Tipped by Bill Neilson
AT&T customers in our forums
note that AT&T has been experiencing a service outage across numerous states. According to our users in Louisiana, Kentucky, Texas, Georgia Tennessee, Florida, and Arkansas, they have been unable to use U-Verse voice, television or Internet services -- in some cases since yesterday morning.
AT&T's not getting high marks from users for their response to the outage. Many users tell me they've been on hold for hours, and the company's Twitter account was dead silent
on the issue for most of the day -- until a very generic announcement was posted a short while ago.
Customers have taken to the company's MLK statement on Facebook
to try and get AT&T's attention:Update
: AT&T gave us the following statement:
“A limited number of AT&T customers in some markets may be experiencing issues with U-verse service. A team of engineers and technicians are working to resolve the issue, and we apologize for any inconvenience to our customers."