Search:  

 
 
   News
newer
story category AT&T's Own Metered Billing Plans Move Forward
Users in trial markets not told of caps until AFTER signing up?
(old news - 02:30PM Monday Apr 20 2009)
tags: prices · business · bandwidth · consumers · caps · AT&T U-Verse · AT&T Southeast · AT&T Midwest
Time Warner Cable may have slightly buckled (for now) on their plans to institute low caps and high overages, but AT&T is still testing their own metered billing system in Beaumont, Texas, and Reno Nevada. A DSL user near Lake Tahoe complains to GigaOM that users in this market aren't told about the caps until after they sign up for service. AT&T has been fortunate to have Time Warner Cable as a PR firewall for consumer complaints, though the plans are largely similar. Like Time Warner Cable, AT&T wants to charge users $1/GB overages, though AT&T's highest cap is 150GB -- 50GB higher than Time Warner's top proposed offering. However, AT&T's 150GB cap is only for users within range of U-Verse -- AT&T customers on vanilla DSL connections get caps ranging from 20GB to 80GB a month.

Update: AT&T spokesman Seth Bloom tells us that existing customers in the two trial markets who exceed 150GB in a month become part of the trial automatically. If that happens, those users get the 150GB cap, no matter what tier they've signed up for. AT&T says they also warn customers at 70% of an account's maximum usage, and have provided these trial markets with usage monitors.

Related:
  1. AT&T: Usage-Based Pricing 'Inevitable'
  2. AT&T Starts Metered Billing Trial In Reno
  3. More Specifics On AT&T's Cap Plans
  4. Lawmaker Unveils Anti-Metered Billing Law
  5. Grandmas Tell AT&T: We Don't Want Metered Billing Either
  6. Cogeco Metered Billing Goes Live, Confuses Customers
  7. Mythbusters' Savage The Latest Socked With Huge 3G Bill
  8. Cogeco Tells Us They're Working On Meter Problems...

Comments not shown - There are: 159 - Read



Saturday, 21-Nov 09:44:50 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole