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story category AT&T's Telecommuting Crackdown
Old school telco think meets new-school shenanigans
(old news - 02:32PM Thursday Dec 13 2007)
tags: business · AT&T DSL Service
AT&T employees have been e-mailing us, lamenting the fact that the company has been reigning in their telecommuting policies. One employee says the crackdown began under the watch of former CEO Ed Whitacre, when "old-fashioned" SBC acquired more progressive AT&T. According to our tipster, the restrictions have tightened further under the management of new CEO Randall Stephenson:
Teleworking in this company was shot down during Ed's reign. The managers I have asked about being able to telework simply stated "Uncle Eddie said Aint No One working from home." Some groups allowed it, but it took the right uncle in management to do so. Many managers are allowed to telecommute these days, but only after they spend their 8-10 hours in the office. For the union folks in the company like myself, teleworking simply isn't allowed. The gains in productivity realized in other companies are overlooked completely, they feel they can't trust us to get the job done if they cannot overlook the prairie dogs in the cube farms.
According to an article published in the current Journal of Applied Psychology, allowing workers to telecommute is a win-win deal for both employer and employee. Researchers found that telecommuting improves employee morale and job satisfaction while lowering employee stress and turnover. The study also found higher performance ratings by supervisors. This is all before we touch on high gas prices.

Yet back in November, the Telework Coalition's Chuck Wilsker stated that AT&T policies could be bringing some 10,000 to 12,000 full-time teleworkers back into the office. So we asked AT&T what was going on.

"To clear up the first misperception that seems to be driving much of the speculation about the program, the reports that up to 12,000 telecommuters have been returned to physical offices are, frankly, absurd," says AT&T's Brad Mays. "In fact, at its peak, the total number of employees who telecommuted - or worked from home - was probably about half that number."

The company tells us that about 150,000 AT&T employees currently telework -- meaning they can connect to the office network while on the road. The total number of employees allowed to telecommute was 6,000 and is dwindling. They also admit that telecommuting rights have been changing as the company merges the assets of SBC, AT&T, BellSouth and Cingular.

They feel they can't trust us to get the job done if they cannot overlook the prairie dogs in the cube farms.
-AT&T employee
"As you can imagine, there are any number of telework/telecommute policy nuances that vary between the companies," says Mays, who insists that bringing them together is not an easy task. "As a result of that realignment, some employees who previously teleworked have relocated into physical AT&T offices, many of them in areas where such physical locations weren't available prior to the merger or where job duties and functions have evolved after the merger."

Mays says they're trying to merge all of these policies into a uniform policy that pleases everybody. However, given the volume of employee complaints that are surfacing around the web, it's pretty clear the new policies aren't thrilling those actually doing the telecommuting. Says one AT&T employee to Network World:
"I'll continue to telework until I am fired. At that point, I am certain I can find a better paying job with a better corporate culture. Way to go AT&T -- let's force all of your talent out the door and replace it with contractors".
Says another:
"The old SBC managers are stuck way back in time! Having been an AT&T employee in a cutting edge company, we now all feel we have travelled back about 30 years after the SBC acquisition."
It's possible that the flurry of recent mergers has left AT&T not entirely sure what every employee does -- so they're limiting telecommuting until redundancies are eliminated. It's also very possible that old school SBC executives just aren't thrilled with progressive policies. For the record, AT&T insists to us they're "committed to teleworking and telecommuting" and says more employees than ever are doing the former.

Perhaps additional employees can share their thoughts in in the comment section below.

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  6. AT&T Developing New Web Browser
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Forums » AT&T's Telecommuting Crackdown
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amungus
Premium
join:2004-11-26
America
clubs:
·Cox HSI

Sad

Especially coming from pioneers in the field of such things! These guys are largely responsible for such advancements. To tell them "no" is an affront. Surely they could work out a better deal, like work the morning/afternoon, but if you can do everything else from home, stay there before/after lunch. Save fuel, save company electricity, save time, save headaches, save talented people.

Understandable that they want to kind of consolidate, but this seems like more of a political move.

Cabal
Premium
join:2007-01-21
02101

Re: Sad

They probably figure - correctly - that they can accomplish as much with half the staff. Most telecommuters suck.
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matrix3D

join:2006-09-27
Deep River, CT

edit:
December 13th, @06:50PM

Re: Sad

Funny, the company I work for told me I could telecommute more often. I guess *I* must be doing something right.
Cjaiceman

join:2004-10-12
Englewood, CO
·Comcast

I guess that I also must be one of those people that under perform, but hit higher numbers than the ones in the office. That is how they let me work from home in the first place. I have also found my number are higher at home, than at work. Hmmm... interesting how that works huh?
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Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
West Chester, PA

Care to show some stats? Your statement is about as factually as me saying anyone with the forum name Cabal is clearly lazy and unemployed.

In fact if you care to look at the various surveys and studies telecommuters actually DO BETTER then their office counterparts in most industries.

So not only is your statement not backed by facts, but the facts show that its the exact opposite

DreamWraith
Premium
join:2004-04-07
Mount Vernon, WA
·Comcast

Re: Sad

said by Qumahlin See Profile :

Care to show some stats? Your statement is about as factually as me saying anyone with the forum name Cabal is clearly lazy and unemployed.
Not far off...
haplo2112

join:2003-05-12
Charlton, MA

edit:
December 13th, @02:28PM

The Company I work for...at least in IT

Has a very NO work from attitude in general. In other words they just don't get it.

SquareSlinky
Premium
join:2004-05-25
Tampa, FL
·ViaTalk
·Vonage

Re: The Company I work for...at least in IT

I don't think a lot of companies get it. Its a do or die situation, get the work done or your gone.

I have worked from home for many many years. I went to the office recently and realized how much more I worked than those in the office did, so I cut my time down. I still do 50 in a week. Make me go to the office and you will 40 from me.
zfod_mtv

join:2004-01-09
Santa Monica, CA

Re: The Company I work for...at least in IT

SquareSlinky,

My experience is the same. Although, I never have been a full-time telecommuter because of various physical aspects of my duties over the years.

When I did work from home, however it's pretty much exactly the same experience as you and other have described in terms of getting so much more done. I have left jobs because they demanded 9 - 5 physical presence as well as a job that denied requests to work from home on Fridays after putting in 14 hours per day for a year in addition to commuting a lengthy distance each day. It was 'boo hoo thanks for all your hard work, not our fault you live where you do' and so-on. So, I have some pretty inflexible rules I live by now in terms of those things.

Some people view telecommuting as a huge benefit. I don't really see a way around it, it's an eventuality that always occurs. Nearly all of my experiences have been in 24x7 mission critical roles, so I don't view telecommuting as a benefit at all.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

seems backward


this policy seems very backward, lacking common sense and some logic. oh lookie. an advertisement for u-verse!

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME

Re: seems backward

Just as AT&T doesn't get the FTTH, they don't get telecommuting either. Old school business - management has to be able to keep its eye on its employees (self preservation).

I've been telecommuting for an IT company for +3 years now.
--
Canada = Hollywood North
hogrunr

join:2005-10-21
Spring, TX

The whole ARTICLE

seems backwards...my dad teleworks for ATT from home all the time. Probably more so now than he ever has before.

David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·AT&T Midwest

It was mentioned here once

About the possibility of us being able to telecommute. Since then I haven't heard anything about it. It's been to the PMEI meetings, so it's not like it hasn't come up for us here.

Personally I would like to see it.

I think the company would save money on electrical power and equipment as well. After all I can supply my own pc, monitor and keyboard. I think the one of 7 I have in the house I can find something up to par.

I need a machine that just has company links on it? No problem! Got that covered, I would even build it this week and have it ready by next. Wouldn't even take me that long. Need it even quicker? No problem! I have an IBM A31p laptop (currently docked & locked) that barely has anything on it currently. I can clean that thing off and use it.

Either way I got it covered... Considering the gas savings I could drop about $500 for a newer machine and make it back up before summer of next year. Could even claim it as a tax write off because it would be needed for me to work. Even better yet!
--
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JasonD

@comcast.net

Re: It was mentioned here once

They aren't interested. In the fast-paced consumer driven telco world, people need to be able to be reached on demand. Reliably. Every single time. To AT&T (and plenty of other companies), this means a measure of control over where you are. Namely in their office by your assigned phone.

Maybe they just don't get it, but maybe they do, and believe that some jobs just aren't meant for telecommuting. I'd have to think AT&T has done plenty of time/productivity studies, and must truly believe telecommuting just isn't right for them at the moment.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME

Re: It was mentioned here once

Change in management always comes with a change in process.
I've seen this happen in every level of management during management changes/corp mergers, etc.
What was good for one is bad for the other.
This is partially an 'alpha male' shake up (i.e. I'm here, I've got to make changes to be noticed, and make my presence known/justify my position) more than actual time/productivity studies. Most large companies would outsource a that kind of thing, and it may not even fit their corporate lifestyle.

I've had one manager that stated 'I need all my team in the office', and another manager that didn't want anyone in the office. Most of my team is across a few states, with at max 3 people in one location, and management isn't even in the same state as any of us. We're reached by cell (Nexthell) and MS communicator.
--
Canada = Hollywood North
TheWickerMan

join:2002-04-09
Enola, PA

said by David See Profile :

Could even claim it as a tax write off because it would be needed for me to work.
Not necessarily, at least not according to the person who did my taxes the one year.

At my job, we're allowed to connect from home to resolve production issues after hours (but not during our regular shift, hopefully someday.) I did not own a PC before they started allowing this, and I got tired of having to drive in every time something blew up in the middle of the night, so I went out and bought a PC.

Like you, I thought I'd be able to write it off as a business expense, but they told me it's only allowed if you have a room in your house that's designated as an office, and if there's anything like a TV in it, then it can't be considered an office. I wonder if it's the same for a radio or CD player, because then half the offices at my job are not offices by definition.

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

Re: It was mentioned here once

said by TheWickerMan See Profile :

said by David See Profile :

Could even claim it as a tax write off because it would be needed for me to work.
Not necessarily, at least not according to the person who did my taxes the one year.

At my job, we're allowed to connect from home to resolve production issues after hours (but not during our regular shift, hopefully someday.) I did not own a PC before they started allowing this, and I got tired of having to drive in every time something blew up in the middle of the night, so I went out and bought a PC.

Like you, I thought I'd be able to write it off as a business expense, but they told me it's only allowed if you have a room in your house that's designated as an office, and if there's anything like a TV in it, then it can't be considered an office. I wonder if it's the same for a radio or CD player, because then half the offices at my job are not offices by definition.
You didn't own a PC to begin with?
TheWickerMan

join:2002-04-09
Enola, PA

Re: It was mentioned here once

said by MrMaster See Profile :

You didn't own a PC to begin with?
This was ages ago, back around '95 or so. I had been thinking about getting one for awhile, but had been unable to afford it. But after countless times where I had to go back in to work because something blew up in the middle of the night, going another couple grand into debt didn't seem so bad.

I ended up buying a Packard Bell (I didn't know any better at the time) for about $2000. Back then, those cheap $300 Dells you see at Wal-Mart didn't exist.

MrMaster
What If
Premium
join:2000-12-16
Austin, TX
clubs:
·RoadRunner Cable

Re: It was mentioned here once

said by TheWickerMan See Profile :

said by MrMaster See Profile :

You didn't own a PC to begin with?
This was ages ago, back around '95 or so. I had been thinking about getting one for awhile, but had been unable to afford it. But after countless times where I had to go back in to work because something blew up in the middle of the night, going another couple grand into debt didn't seem so bad.

I ended up buying a Packard Bell (I didn't know any better at the time) for about $2000. Back then, those cheap $300 Dells you see at Wal-Mart didn't exist.
You don't have to remind me. I paid $2500 for my Gateway P120 in 1995 as my high school graduation gift to myself. Was the fastest computer money could buy. Too bad it was out of date by my JR yr in 1998.

Goober

join:2000-12-17
Naperville, IL
·WOW Internet and C..
·Comcast


edit:
December 13th, @04:20PM

said by TheWickerMan See Profile :

said by David See Profile :

Could even claim it as a tax write off because it would be needed for me to work.
Not necessarily, at least not according to the person who did my taxes the one year.

At my job, we're allowed to connect from home to resolve production issues after hours (but not during our regular shift, hopefully someday.) I did not own a PC before they started allowing this, and I got tired of having to drive in every time something blew up in the middle of the night, so I went out and bought a PC.

Like you, I thought I'd be able to write it off as a business expense, but they told me it's only allowed if you have a room in your house that's designated as an office, and if there's anything like a TV in it, then it can't be considered an office. I wonder if it's the same for a radio or CD player, because then half the offices at my job are not offices by definition.
Two different things. For a home office deduction, that's true. But, if the equipment is neccessary to do your job and the company won't buy it for you, you can claim it on your taxes.

I'm not 100% certain since it's been years since I looked into these matters.

David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:

Re: It was mentioned here once

Well if it sits on my desk in the office there's no TV down there. I guess I would qualify.

roztaylor

join:2000-10-21
Arlington, TX
·AT&T Yahoo

Many companies don't trust

I sat in on a telework policy presentation, at my company, several years ago.

The audience was mostly employees, but there were several supervisors. The only supervisors who spoke out, during the discussion period, were the ones that were against teleworking by their employees. comments were made like "not only do they want to work from home, but they will want to earn comp time and overtime too" and other less pointed comments that I interpreted as "I don't trust my employees to work their full shift if they are at home"

We have several employees who have to work at multiple locations. A perfect situation for docking stations and laptops you would think...NO! When I suggested laptops for those employees, I was told that it wasn't feasible. So, those employees have to synchronize their files between at least two computers (sometimes 3 or 4). And, our IT folks couldn't help them with that. Until last month, the savvy ones could map to whichever computer they considered their "primary" computer to maintain some control (if slow) over file proliferation. But, last month that was stopped for security reasons.

I don't know, but I think the real reason they won't issue laptops is because they are "afraid" the employee might use the computer for personal stuff in addition to work.
--
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cableties
Premium
join:2005-01-27
Levittown, PA

Re: Many companies don't trust

said by roztaylor See Profile :

...But, last month that was stopped for security reasons.

I don't know, but I think the real reason they won't issue laptops is because they are "afraid" the employee might use the computer for personal stuff in addition to work.
BINGO!

-Security
-Personal Use
-Cost for additional support
-Theft
-Liability
-Assessment

There are pluses and minuses to Telework and Telecommuting. Not all companies have the need, however. If your business model is consulting or programming, then it is a given (code from home; login and work...).

Alas, where companies are big, and need to "watch" what is said, emailed, accessed... it comes down to what is best for the company, not the employee.

Some bean counters were responsible for a report and it likely showed that the savings in "productivity and happy worker bees" was overshadowed in the cost to support it.
Sammer

join:2005-12-22
Pittsburgh, PA

Do as we say not as we do

Considering that AT&T is the largest ISP in the country it would be in every AT&T shareholder's interest for AT&T to promote telecommuting as much as possible.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK

dont blame ATT, blame your union's slacker history

You said it yourself right there in the article. ATT won't let you telecommute because you are union. Sorry that the southern work ethic from San Antonio is clashing with the union collective.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·Cox HSI
·AT&T Southwest


edit:
December 13th, @08:22PM

Re: dont blame ATT, blame your union's slacker history

said by inteller See Profile :

You said it yourself right there in the article. ATT won't let you telecommute because you are union. Sorry that the southern work ethic from San Antonio is clashing with the union collective.
More like the Control and Micro-manage collective is destroying productivity and efficiency in the name of ego and power-tripping. It's certainly not a work ethic. It's more like a "Spread the misery and suffering" ethic.

However I suspect your post is more of of "Knee-Jerk Right-wingism" which was of course triggered by the word "Union."
GPSrob

join:2007-05-21

edit:
December 13th, @10:36PM

Re: dont blame ATT, blame your union's slacker history

.
guardfrog

join:2004-08-27
Dallas, TX

If the "old AT&T" was so good...

quote:
"The old SBC managers are stuck way back in time! Having been an AT&T employee in a cutting edge company, we now all feel we have travelled back about 30 years after the SBC acquisition."
The "old SBC managers" bought your company after the "old AT&T managers" practically ran it into the ground.

The only thing that was "cutting-edge" about AT&T Corp. before SBC bought it were the job cuts.

Great to see those who were lucky enough to keep their jobs are now crying about having to actually GO INTO AN OFFICE.

Boo-friggin-hoo.
Matthew
Premium,VIP
join:2001-08-03
Emmett, ID

Re: If the "old AT&T" was so good...

So, just curious, how would you rate the management of say Bank Of America?
Austinloop

join:2001-08-19
Austin, TX

Re: If the "old AT&T" was so good...

Well, considering the current state of the Banking industry right now, guess, and if you guessed more than 2 or 3 on a scale of 10, with 10 being the best, you don't share my opinion.
Matthew
Premium,VIP
join:2001-08-03
Emmett, ID


edit:
December 13th, @07:22PM

Re: If the "old AT&T" was so good...

Apparently we don't share the same opinion, but then I try to focus on how one company does vs the rest of the industry. Especially given that Bank of America wasn't caught up in the mortgage crisis directly (other than to assist in some bail outs), given their relative wisdom in the industry, yes I do think they tend to do a good job.

Or were you stating your opinion of Bank of America's management based on the fact that they simply are a bank?


Dead On

@sbc.com

said by guardfrog See Profile :

quote:
"The old SBC managers are stuck way back in time! Having been an AT&T employee in a cutting edge company, we now all feel we have travelled back about 30 years after the SBC acquisition."
The "old SBC managers" bought your company after the "old AT&T managers" practically ran it into the ground.

The only thing that was "cutting-edge" about AT&T Corp. before SBC bought it were the job cuts.

Great to see those who were lucky enough to keep their jobs are now crying about having to actually GO INTO AN OFFICE.

Boo-friggin-hoo.
I was around for the Ameritech - SBC merger. SBC taking over is exactly like walking 30 years into the past. Here are just a few examples:

1. Bloated mangement structure. In some areas there are more managers then people actually doing the work (I'm not union, I'm management).

2. Seperate billing systems for each state dating back to the 1970's. Ameritech had a single unified system for their entire region.

3. No automated collection system. They were processing delinquent accounts by hand! Fully automated with Ameritech.

4. Sold off Ameritech Wireless, at the time the most advanced wireless network in country.

I could keep going on and on and on, but the bone headed backwardness coming out of Texas is too much for one post.

Switch Tech



Normal Practice

This is a justifiable way of reducing head count (OPEX). I was associated with two different merger/acqu. at AT&T. This is the first step. Next will be a centralization of management (Bellsouth practice of culling management and placement of their own). Lastly, re-organization of all business groups. This is just a way to frustrate and edge out a certain group or type of employee. AT&T is very "rank and file" and military in culture, as is much of its, 1st & 2nd line, management (SBC). The smart people leave (not military) the company for other opportunities. This all gives AT&T a facade of one of the best and most diverse employers in America. But, this fosters a general attitude among employees of "be happy you have a job". Breaking employees down to accepting what is in front of them instead of expecting more of an employer. Employees are seen as line item expenses instead of assets to the business because AT&T doesn't care to understand the value of a person. But that's business and I guess, quitting is never personal. It is true, there is no such thing as a "career" anymore and universities are creating the work-force of the future, 2 years max and out.
zfod_mtv

join:2004-01-09
Santa Monica, CA

Re: Normal Practice


You bring up some great points.

I'm in that 2 years max and out crowd, not by choice really as a fair amount of employers have just flat went out of business and if I showed up at the office after that point I'd be in handcuffs and all that jazz.

Whether the company goes out of business, the work isn't interesting anymore, the culture drastically changes... whatever it is I just haven't found a company I could withstand for more than 2 - 3 years. I've been married to the same woman for 10 years, but I can't find a company to stay 5 years with.

If I were to venture a guess, I think the old management practices and the newer workforce and what is acceptable to between the two is what is clashing.

A career isn't something the new workforce thinks about in the mono-employer context. It's a body of knowledge and experience that is learned, applied and evolved. The employer is just contributing to the career, and the employee to the business.

It would be great to find that 5 - 10 year employer.

ninjatutle

join:2006-01-02
San Ramon, CA
·AT&T U-Verse
·AT&T Yahoo
·Sprint Mobile Broa..

Be grateful

they aren't being pushed into open office spaces instead of cubes and offices.

»Companies dumping cubicles for open office spaces

»www.mercurynews.com/ci_7622029

»www.businessweek.com/innovate/co···2520.htm

Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
West Chester, PA


edit:
December 14th, @06:23PM

Re: Be grateful

Have you ever worked in an open office environment at any company that requires a good amount of coworker interaction?

I'll tell you right now once your cube is gone and your working in the open you fast realize how much those 3 simple walls hampered your communication and team work.

In fact at my old job the only people who actually liked their cubes more then our revamped open office, were the people who didn't like to talk to anyone and usually the people with the least "work friends" at the office. Whats funny is two of those types of people actually started socializing, and their work life (and productivity) increased as a result.

Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
San Antonio, TX

There is a

huge difference between "official" teleworkers, and those that simply remote office from a non company location.



They're cracking down on the official teleworkers.

DotMac
Shill H8r
Premium
join:2007-10-26
Huntington Beach, CA


edit:
December 13th, @04:34PM

I think it was 60 minutes

That did a piece on telecommuting and people ended up putting more hours in at home just because it was so much easier to pop into the home office.

But as an employer I can sympathize. A worker get injured at home, and it means big bucks in workers comp payouts. So what is the employer to do...inspect everyone's home to make sure they use a pot holder and that their stairs don't have toys on them?

This is just one of the considerations. It isn't always about controlling employee's every work moment.
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james1

join:2001-02-26
antarctica

Re: I think it was 60 minutes

Was there actually an example of someone getting injured at home and then applying for workers comp? Or is that just something that *could* happen, or *I'm sure has* happened.

DotMac
Shill H8r
Premium
join:2007-10-26
Huntington Beach, CA


edit:
December 13th, @05:18PM

Re: I think it was 60 minutes

Not in that 60 Minutes piece, but I know I would be concerned and that other business owners like me would be concerned. It only takes 1 claim to jack employers' worker's comp rates sky high, especially here in California where they are already close to 10% of payroll, even in office classifications. Then there is the risk of workers comp fraud where someone is injured at home and just claims they were working when they did it (went upstair to get a paper or whatever and took a spill). Worker's comp fraud is why a lot of rates are abnormally high.
james1

join:2001-02-26
antarctica

Re: I think it was 60 minutes

By that reasoning we shouldn't allow workers to go home at all. They could hurt themselves at home, come in to work the next day and pretend to hurt themselves getting supplies.
If it becomes a problem then just change the rules for compensation so that the injury must happen on company property, otherwise it's the homeowners responsibility for not taking care of their own property. Or allow the workplace to sue the owner of the property (which happens to be that employee) for any costs incurred by their NEGLIGENCE.

DotMac
Shill H8r
Premium
join:2007-10-26
Huntington Beach, CA

Re: I think it was 60 minutes

Yes, that is true. It's called worker's comp fraud and is very common. Employers are nervous that the fraud would only increase...or not. There could easily be a legit work injury at home but the employer can't control the safety of the environment (keeping toys off stairs for example or enforcing proper ergonomics) like they can and do at work.

You can't get the rules changed for compensation because of the trial lawyer union fight those changes in workers' comp laws. Any change in these laws would lower payouts which cuts into the pocketbooks of the greedy bloodsucking trial lawyers.

NotATT

@vzbi.com

Antiquated high tech company

I quit AT&T few weeks ago when we (BellSouth) got acquired by AT&T/SBC. BellSouth wasn't the most progressive company but it was employee driven corporation. I enjoyed every minute of my time at BLS.
Once AT&T took over they squashed all employee focused programs and incentives. The "new" AT&T tools, culture and processes are antiquated. Only encouragement they have for their employees is that the AT&T is the largest telecom company in the world therefore deal with the bull#$%@.
Dissolving telecommuting is yet another example of AT&T being an employer driven company. Employees are just numbers and they need bow down to the "deathstar".

viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL
·Bright House

Telecommuting is the way to go

I have been telecommuting 2 days a week for several months now and it's great. I think I work much better at home cause I don't have all the distractions. Telecommuting also saves me money on gas and maintenance since I work an hour away. The company supplies me with a laptop and pays for internet access.

A lot of managers and vp's don't like people working from home cause they have this issue about seeing your face. As a moral booster, I think it's a great way to go.

Richard B
Fur It Up

join:2007-06-22
Portland, OR
·Comcast

Rule One

The employer calls the shots. What happen to the work ethic. You get up got dressed came in and worked then go home. Now it wah I want to telecommute. I got idea come in or find another job. ATT can find plenty of East Indians who willing to come in and WORK.

See 6 replies to this post

Old Bell Head

@comcast.net

I remember ... ...

I remember when the old Bell System and it's Operating Companies took a body blow from the gooferment about unpaid overtime. It would seem that professionals, that work a full day and then are expected to provide off-hour support via telewor, would have a very nice Fair Labor Standards Act violation claim. I know that the company would try to defend with the "salaried employee" defense, but that gets penetrated very quickly. The old Bell Operating Companies always had labor and union troubles. Perhaps, this might be the rebirth of the still-born white collar unionization effort. Why should the honchos be the only ones with employment contracts, golden parachutes, and perks. As far as making everyone contractors and consultants, the tax collector will have some words of "whizdumb" about that. I think that this could be "gasoline on a fire" type decision.
jfbrc

join:2006-05-17
Jacksonville, FL

be ready

From the moment that att "acquired" the southeast. The employee moral has been doomed. From the service anniversary cutbacks to the company coffee/water removal. I personally have already been part of the force reduction & still am sick of watching my back every quarter on further cutbacks. I'm against unions in many ways, but @ the end of the contract we need to stand stronger then ever before. Everyone should be saving there dimes for a strike
stridr69

join:2003-05-19
San Luis Obispo, CA

Re: be ready

"coffee/water removal"??
That's un-American.
I've NEVER worked ANYWHERE where coffee isn't part of the morning ritual.
What next-having "outhouses" instead of regular restrooms??!!
But...striking won't help your cause-too many folks out there that'll take your job for less pay.
Do what I do-move on down the road. The best time to look for a job is when you have a job. It's ALWAYS worked for me.
DSL Oberst

join:2001-11-29

Show Up To Work, Monkey!

Screw that noise. Put on a jacket and tie, cut off the hippy hair, and get with the program. You don't see real CPAs or lawyers doing this telecommuting crap. (Especially lawyers; I'd like to see on telecommute to court! The judge would be issuing contempt in 2 seconds flat.) We need to insert some professionalism back into the IT industry and thus rebuild confidence in the American IT industry. Personally, I'd like to see if some of these so-called IT personnel actually can unslob themselves and act their age. This is just a backlash to all of the nonsense that infested the .coms; it's good to see a major company getting back to normal.
zfod_mtv

join:2004-01-09
Santa Monica, CA

Re: Show Up To Work, Monkey!


You might as well add coal miners to your list, since that's about as normal as your comparison.

Lets see a lawyer or a CPA wake up and deal with major outages for a week straight and be expected to show up for 9 a.m. meetings, do all major maintenance on weekend nights on a frequent basis, etc etc. Someone would be paying them through the nose, or getting laughed at as they stroll away from their oh-so-normal 9 - 5 workday.

There's a vast contingent of people within technology that are quite productive when telecommuting. Often times, for many of that contingent it's the only time you can get enough quiet time to get real project work done, or to feel comfortable for a few of those 80 hours per week you're slaving away for the good of the company.

The real slobs in the workplace are the people that contribute absolutely nothing, yet show up consistently from 9 - 5.

ATT IT Worker A

@sbc.com

Go Green

As an AT&T employee, formerly SBC, formerly Ameritech - things have changed for the worse. Our company recently announced in June/July that they want to promote the whole "Go Green" thing. - You know. Save energy by turning off your monitor and/or computer at night. - That's BS, because the GREEN savings of having people not drive to work far out-weighs turning off a computer or monitor. Hypocrite like these are not to be trusted. Manager's may not want people under them to telecommute because it might make them look bad not controlling a lot of people and telling them what to do. Which is really fear on there side because of lack of things to really do or lack of skills of being a good leader. If a worker completes all of his/her goals from home or work then, everyone should be happy. It will be a lack of good leadership in all levels that will drive this company to fold in half to only a cell phone company. UVerse / AT&T IPTV service still cannot compete with cable that offers up to 4 HDTV streams at the same time. The year is 2008 and more and more people are buying their 2nd or 3rd HDTV. I really think the whole IPTV solution will fail because of the technology path they chose. They should chose fiber to the home.
Forums » AT&T's Telecommuting Crackdownpage: 1 · 2


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