AT&T's U-Verse Services Suffering Significant Outage
Users in our AT&T forums
indicate that AT&T appears to be suffering from a significant outage impacting a large number of the company's U-Verse TV and broadband customers. Some users claim that changing their DNS servers to a third party option like OpenDNS helps, though others claim the problems persist. Twitter has similarly lit up with customer complaints
, many users saying they've been without functional Internet service since yesterday. AT&T DSL users do not appear to be impacted, and AT&T has yet to publicly comment. I've fired off an inquiry to AT&T and will update this post with any additional information. Update
: It looks like my writing of a blog post seems to have magically fixed the problem, as many users say they're coming back up now.Update 2
, a statement from AT&T that blamed a "third party web hosting issue" for the problems users experienced:
Earlier today, a limited number of AT&T customers across multiple states may have experienced a disruption with U-verse High Speed Internet service due to a third-party web hosting service issue. U-verse TV and voice services were not impacted. Technicians worked to quickly resolve the issue, and service is currently running normally. We apologize for this inconvenience.