 
mags2
Agent Provocateur
join:2001-07-19
SoCal
|  Give Me Quality Broadband or Give Me Death
[text was edited by author 2002-03-26 11:59:41] | |
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sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY
clubs:
| Re: Give Me Quality Broadband or Give Me Death It's not a problem of occasional performance issues but of long-term repeated problems and a failure to act appropriately upon them. Adelphia has long been wanting to be a bigtime player but isn't willing to put in the effort to provide decent service. I wish these people luck with their actions; no one deserves to be sued more than Adelphia. | |
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homebrewer5
join:2001-01-23
Lowell, MA
| said by mags2:
This latest class action lawsuit in the Give Me Liberty or Give Me Death state
[text was edited by author 2002-03-26 11:59:41]
Get it right bucko.."Live Free or Die" is the state motto. Otherwise, I agree that they should be held up to standard. I live in NH and I use AT&T broadband and LOVE it!!
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Bavarian Berthold | |
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mags2
Agent Provocateur
join:2001-07-19
SoCal
| Correction: Live Free or DIEsaid by homebrewer:
Get it right bucko.."Live Free or Die" is the state motto. Otherwise, I agree that they should be held up to standard. I live in NH and I use AT&T broadband and LOVE it!!
Oops. My bad. I thought I had it right the first time. Gotta be careful with these states that mention death right_there_on_the_license_plate OR in the state motto...They'll mess you up.
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Timid men prefer the calm of despotism to the boisterous sea of liberty. -T.Jefferson | |
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Barney Google
@rasserver.net | Class action suit ALL the got-your-money-now-go-f*ck-yourselves uncaring, non-performing DSL bastards. This is a step in the right direction.Let's hope it snowballs. | |
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| | skipjohanson
join:2001-10-13
Buffalo, NY | Re: Class action the bastards! Adelphia doesn't sell DSL, Please get it right!! | |
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SAM Hunter$
join:2001-05-11
USA
| said by mags2:
...This lawsuit is a step in the right direction for broadband consumers.
Adelphia? Weren't you and I just discussing these guys in another posting several days ago and for the very conceptual reasons that they are now being sued? How insightful and prophetic our comments were! | |
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Turdicus Sr
Premium
join:2002-03-08
Huntsville, AL
| I currently have Adelphia "power link" and over the past few days have seen my speeds cut by over 60%. Just last week I was at 52 to 54 times the speed of 56k now I'm at 13 to 23. So as I was browsing the site I read this article and the posts. Then I went to Adelphia's site and went to check the network status. In about 75% of the states listed there are status tickets for slow connection and of course no connection. I hope something good comes of this lawsuit for everyone that is paying for this so called service. | |
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| | mc17
join:2002-03-09
Colorado Springs, CO
| ouch said by KZfra80:
now I'm at 13 to 23.
ouch. i'm not quite there yet, but my connection is certainly getting there. i used to have one of the first cable connections in the neighborhood... and i was getting unbelievable speeds... downstream at least. 3.8m, 4.5m... it was all good... but now i have the absolute lowest in colorado. partly because i have an ignorant little kid with a crappy computer (FULL of spyware and all kinds of aweful stuff) that eats up 98 percent of my bandwidth... i was at 16/2 when his computer was on... but after i banned his box from my network, i still only get 1300/120 on a good day. actually i think that's the highest it's been in months.
i'm not paying for a damn ISDN here. give me real speed, and damnit, give me some real upstream. it's too bad i'm like 7 miles away from USWest's CO (or Qwest i guess.) and DSL of any considerable speed is over 150 bucks... or i;d switch in a heartbeat. | |
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| mystery45
join:2001-06-13
Titusville, FL
| Re: Hope they learn something here.... the problem is all of there complaints are under the terms of service they agree to. (it says that they didn't signa anything) legal wise though if you have a service you are automatically bound to the ToS no matter what it is if you sign anything or not. it is understood. i think they are going to have a hard time in court with this. if you look at all the broadband ToS for anyone they basically say this you get an internet conection period. we will fix any problems with that service but you are not given a minimum speed or anything else. so like i said i think they are going to have a hard time with this battle. | |
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sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY
clubs: | Re: Hope they learn something here.... The TOS do not negate claims of misleading and false advertising. | |
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cbyrd
Where's The Any Key?
join:2001-07-11
Murfreesboro, NC
clubs:
| The TOS, no matter how vague, does not protect them from misleading claims. Just because the TOS says "we guarantee nothing" does not mean that they can make baseless claims in their marketing.
In fact, the TOS may very well work in favor of those filing the suit. This clause here would be the one that I'd slap in front of the judge
quote:
Adelphia will undertake reasonable network management, traffic analysis, operational procedures and user policies that endeavor to provide appropriate bandwidth at all times
So now all a judge or jury has to do is decide what is reasonable...I bet it ain't what Adelphia currently thinks it is.
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Powerlink, your reason for dialup | |
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danc694u
And Your Point Is?
join:2002-01-10
Moody, AL
|  Re: Hope they learn something here....
said by cbyrd:
This clause here would be the one that I'd slap in front of the judge
quote:
Adelphia will undertake reasonable network management, traffic analysis, operational procedures and user policies that endeavor to provide appropriate bandwidth at all times
So now all a judge or jury has to do is decide what is reasonable...I bet it ain't what Adelphia currently thinks it is.
Appropriate bandwidth...is the key word here. It's a given that "dial-up" speeds are not appropriate. Neither is half of "claimed" up to speeds. Especially, if the guy on a lower rung (cheaper package) than I am, gets the same speed as I do.
Would it be appropriate for me to get 10 times my package price? No!
Would it be inappropriate for me to pay twice as much as the guy across the street...for the same speed, although we have differant packages. Yes!
The majority of broadband reviews state that they believe 85% of claimed "up to" speeds is appropriate. Wonder if they could be classified as expert witnesses?
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PSE Mach 9 @ 282 fps Sure-Loc w Super D Scope
ACC Hyperspeed 2-28 @ 29"
3-D Archery Rules | |
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SAM Hunter$
join:2001-05-11
USA
| You are completely correct and accurate in what you've stated and have touched on the nexus of the issue. Adelphia also has the obligation to make a "good faith effort" in all its commitment. In fact it is the that lack of good faith and in the areas that you mention, "misleading claims", and "reasonable network management" that sets Adelphia aside from all other national cable broadband providers. Others may be bad--but Adelphia is the standard for what is atrocious. | |
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cbyrd
Where's The Any Key?
join:2001-07-11
Murfreesboro, NC
clubs:
| Re: I like this clause said by tschmidt:
I like this line from the article:
"The company argues that its service agreement bars such lawsuits, but the subscribers say they never saw or signed any agreement."
Even if that clause was in the contract I wonder if the court would find it binding. I think courts are beginning to have little patience with companies hiding behind agreements that relieve them of any obligation to deliver.
Adelphia is in our town, They make Verizon look like a white knight.
That would be up to the individual state I believe. Many states don't allow such clauses though, so even if it was signed, it would be invalid.
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Powerlink, your reason for dialup | |
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antiserious
The Future ain't what it used to be
Premium
join:2001-12-12
Scranton, PA
| ... uphill fight ...
... I wish them well, but I doubt even a lawsuit will get Adelphia to actually address the problems some of it's customers have ... as long as they're the only game in any town, they will simply hide behind their infamous and changeable TOS ... unless they have to compete and produce results in order to retain their client base, they have us by the short ones ...
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"Suicidal Twin Kills Brother By Mistake ... film at 11" | |
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| ShagVirus
join:2002-03-14
Duryea, PA
| Re: ... uphill fight ... Dood same deal here... I also live in duryea...What street ya live on...PM me...
Why dont you look into dsl...it is in our area...
[text was edited by author 2002-03-28 23:49:04] | |
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fastinfl
@205.229.x.x
| Well, RR cable and BS DSL work just fine I think it will be interesting to see what becomes of this. RR has for the most part worked out their issues, and I see in excess of 300 K bytes per second, and my Bellsouth DSL gives me 150-160 K bytes per second. It's like having three T-1 lines (well, for download at least) for $100/month!
My point is that Adelphia has no excuse whatsoever for not being able to provide adequate service. I don't think it is unreasonable to ask "why isn't my service as fast as Time Warner's service", cuz right now RR and all DSL absolutely obliterates Power "shrink".
Neo | |
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nc1165
join:2001-04-10
Delray Beach, FL
| As one commander once stated (to paraphrase) 'The only thing these people understand is force.'
Reportedly, Adelphia is about to be asked to pack it's gear in the town of Port St. Lucie, FL and get out of town because of the same issues facing NH - billing for lack or absence of service.
Don't mess around with these silly lawsuits. Just kick them where they'll feel it the most - their contracts.
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If my enemy cuts me, I will drown him in my own blood. | |
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Jigsaw
Stardust We Are
Premium
join:2000-10-21
Cleveland, OH
| Re: As one commander once stated Cable we don't need your stinking Cable!!!!LOL 
[text was edited by author 2002-03-26 13:25:53] | |
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MexiCubAZ
join:2000-06-09
Phoenix, AZ
clubs:
| My last class action settlement check! Just for laughs.. here is a scan of my last class action settlement check.
So hopefully they get some change with the ISP as the lawyers will get the $$$ ... this check was from a credit card company that over charged everyone interest. :>
[text was edited by author 2002-03-26 13:57:45] | |
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homebrewer5
join:2001-01-23
Lowell, MA
| Re: My last class action settlement check! said by MexiCubNJ:
Just for laughs.. here is a scan of my last class action settlement check.
So hopefully they get some change with the ISP as the lawyers will get the $$$ ... this check was from a credit card company that over charged everyone interest. :>
[text was edited by author 2002-03-26 13:57:45]
Don't cash it!! Drive their accounts crazy that an outstanding check for .02 is in the works!
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Bavarian Berthold | |
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Cella Dwella
join:2001-10-29
Pacific Palisades, CA | Tell them that you lost it and have them send you a replacement check. Maybe they will screw up the decimals. | |
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MexiCubAZ
join:2000-06-09
Phoenix, AZ
clubs:
| Re: My last class action settlement check! LOL.. hell I mess the deadline to cash the check.. it has been past 180 Days.. It already cost them more to print and mail the check out to me.
And I would not be caught dead going to the bank to cash the damn thing... Hell may find more money on the floor than this check is going to get me.
I will probably just frame the damn thing as my biggest check ever!.. LOL
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Join the DSL Reports SETI@Home Team! | |
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lml2000
Whazzup
join:2000-08-17
Los Angeles, CA | I'd keep the check, carry it around with you in your wallet, and if anyone asks for "your two cents," you can give to 'em. | |
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BurntCricket
Gotta Do What Ya Gotta Do
Premium
join:2000-09-02
Here
clubs: | And you can bet the lawyers made millions >> Lawyers LOVE class actions >> usually NOT defendable and they make loads of cash.
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Be careful what you wish for, You may get it. | |
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DSL Oberst
join:2001-11-29
| An Interesting Tactical Thought..... I wonder if a company could just pull all DSL or cable service from an area? Just give notice that 6 months down the road, all broadband services in blah area will be shut down for blah reason.
Let me use Aldephia as an example.
There is currently a class action lawsuit going on for Adelphia's connection in the New Hampshire area. Let's assume the class action wins, and everyone gets a chunk of change from Aldelphia.
Adelphia then announces a week later that due to inability to maintain a profit in the area, and lack of funds to do so, they're going to be shutting off all broadband cable service in 6 months in the New ampshire area. Sorry folks, it's too expensive to play, we're packing up and going home.
6 months later, everything is shut down [without the termination fees applying since the contracts were broken]. Aldephiagoes on making money elsewhere. The weak link is cut. All the customers who had Aldephia Boradband in that area are SOL, and are forced to seek other providers.....if there are any other than dial-up.
I think this would be an effective legal tactic for a cable or telco, as they are not required to -provide- service in an area, but are required to provide -good- service in an area. | |
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| | user_hater
join:2001-12-14
Tyler, TX | Re: An Interesting Tactical Thought..... isp packed up and cox moved in | |
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Jackson$
Need It Wrecked? 1-800-Marine
join:2001-11-17
Buffalo, NY
| This is what I _fear_ will hapen with a _lot_ of broadband providers. Most of these companies offer a "Bussiness" and a "Residential" package. The cheaper "residential" package is used for 'Entertainment' purposes and could _easily_ be washed out.
These companies could hold comsumers hostage to higher 'bussiness' rates, which would be unethical (IMO).
I have seen first hand a company pack its bags, lay-off 5,000+ workers and leave a state with a lot of lost tax revenues as a retaliation to such suits. this might not have been said publically, but a percentage of the workers were offered their jobs back in another area outside of the state with raises to boot!( Smells really funny eh? ).
What also will happen is these areas will be deemed 'hostile' by other 'competition' that might be looking to move into those markets.
My 2cents, not on acheck tho
Jackson.
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| mystery45
join:2001-06-13
Titusville, FL
| this is what i see will happen. fine you get your money but you lose your service you cable tv and everything else. it is non profitable to the company. they roll there fiber and there plants and go elsewhere. now the city has to try and entice someone else to come in and see that it is worth the risk. of course now the city has a wrap of law suits against a company so who would want to move in for fear of being sued. and so the actions of a few punish the entire city. no tv no internet unless you have dial up. the words biting the hand that feeds you applies in most of these cases. and this is not just for adelphia i can see any company doing this. and most cable providers do not have contacts you can drop the service anytime you wish unlike dsl and there is no disconnect fee. | |
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| lesopp
join:2001-06-27
Land O Lakes, FL
| I would hope the attorney's would preemptively address this in the suit. They could put in language that says Adelphia may not cease operations in that market without selling to another provider. If they shuts down in that market without selling to another provider they forfeit, to the local communities, their physical plant, facilities, fiber, copper and all equipment. They could probably get away with this by citing some of the same examples I read here. | |
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| | Jon_Hanson
Mountain Dew Rules
Premium
join:2001-07-09
Gilbert, AZ | Re: An Interesting Tactical Thought..... I think a more likely scenario is that the lawyers will request the court to put a lien on the provider's assets as a bond in case they lose the class action suit. | |
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Jackson$
Need It Wrecked? 1-800-Marine
join:2001-11-17
Buffalo, NY
| ..and this is the principle that is destroying our society. Those plants are _owned_ by a private corporation. So long as they aren't damaging the enviornment in the area, what gives any other entity the right to take anothers property?
Should the IRS be allowed to lock people out of their houses without due process? _I_ don't think so.
But it would be all well and dandy to just take 2 other entities with different names and apply the same principle before any guilt is even proven.
Its due to reasoning you have enscribed that the theory of junk bonds came into effect.
[text was edited by author 2002-03-28 22:14:46] | |
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SAM Hunter$
join:2001-05-11
USA
| An interesting thought. Not sure it would work because of exclusive service agreements cable companys have with the cities they serve. But, maybe there is a way around that or it doesn't apply in the scenario you mention.
One thing for sure, if they did pull it off successfully, all of the Adelphia nolink employees would have to have plastic surgery, move from their current locations and go into some type of company equivalent to the Federal witness protection plan. | |
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aaron2486
Premium
join:2001-12-01
Altoona, PA
clubs: | This should happen to Charter Charter needs some action taken against them for the same reasons. | |
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| Arrash
join:2001-12-30
Marietta, GA
| Re: This should happen to Charter Charter needs a class action suit against. it is a evil company that cheats people and charges high prices for shitty service. example for 1 M it charges 69.99 in my area. I can get 1.5 M with dsl for 50! And the offer 500 K/b for 40. In most regions u get over 1 meg for 40 bucks. At&t and Optimum ONLine and many other cable companies offer alot better prices but since charter has monoply in some areas it decideds to screw its customers. we need a class action suit to make this company pay. | |
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melmrg
Premium
join:2002-03-12
Toms River, NJ
| All I can say is At least theyre doing something. More than most that complain here. You can make calls to tech and corparate that do nothing and get nothing or do like they did and put in in somebody else hands that have the power to make em wake up and smell the coffee.
On the 28th and 29th of this month after 3 months of hammering Comcast they are going to rebuild my neighborhood. That wasnt easy to get done. But it payed off. Now we will get the speeds we pay for like the rest of the town. | |
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sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY
clubs: | Re: All I can say is Good for you! Seriously. It's good to see people taking positive action for a change. | |
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alex4life
Alex4life
Premium
join:2001-06-22
Delta, BC | Gosh Darn! Just what these big arrogant companies need:
A swift kick in the @$$!
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"Nothing fits better than a dead man's shirt" -Jimmy James | |
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Erock68
join:2002-03-27
Aurora, OH
|  Adelphia......blah!
Internet connection is a whopping 3x faster than a 56k modem. Everytime I call tech support and they always have that nice little recording about downtime in my area or experiencing difficulties. Advertised speed is 1mb/128 I cannot even get close to that, no matter what time I speed test.
I called their bluff on this and they asked where I got my current connection speed from. I told them from an online test. Needless to say, they were speechless!
Fed up with Adelphia and their useless service! | |
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nc1165
join:2001-04-10
Delray Beach, FL
| Adding insult to injury Wednesday March 27, 8:46 am Eastern Time
Adelphia Business Files for Chapter 11
COUDERSPORT, Pa. (Reuters) - Adelphia Business Solutions Inc. (NasdaqNM:ABIZ - news) said on Wednesday it filed for Chapter 11 bankruptcy, becoming the latest telecommunications company to buckle under stiff competition, mounting debt and slim demand for voice and data services.
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If my enemy cuts me, I will drown him in my own blood. | |
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mags2
Agent Provocateur
join:2001-07-19
SoCal
| Re: Adding insult to injury said by nc1165:
Wednesday March 27, 8:46 am Eastern Time Adelphia Business Files for Chapter 11
Gosh, I'm *so* surprised. Wow, this is certainly a happy little coincidence as well considering the class action lawsuit initiated in New Hampshire yesterday against Adelphia.
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All your computer are belong to us. -Hillary & the RIAA | |
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SAM Hunter$
join:2001-05-11
USA
| Re: Adding insult to injury Except for the one major and very painful significant draw back of people losing their jobs, I would love to see the whole Adelphia Cable Broadband division go under nationwide. Not only would we be rid of a cybercancer but it would set an example to the industry in general. | |
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Phreaky
join:2002-03-02
Round Rock, TX
| Adelphia Business solutions is an entirely different company than the entity you are all talking about. Its their business access side and was divested from the Adelphia cable side earlier in the year.
and yes I lost some money on that (ABIZ) | |
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TheGuru
join:2002-03-22
Greeneville, TN | Quality is important. I think adelphia needs to learn that quality is important. I mean you cannot screw people over and think your going to be just fine biz wise. | |
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SAM Hunter$
join:2001-05-11
USA
| Re: Quality is important.said by TheGuru:
I think adelphia needs to learn that quality is important. I mean you cannot screw people over and think your going to be just fine biz wise.
Geez, be careful what you say in here or in public. Comments like yours are dangerous. If you worked in marketing somewhere and they found out what you said your car would suddenly develop brake problems. | |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
| Adelphia may change.. So far I have no problems with Adelphia Cable or Adelphia Powerlink down here in S. Florida (Miami). I get a constant 1900kbps down and 117kbps up. Sure.. that's not what Adelphia advertises, but it sure beats my old 56K modem. I'm glad to see that some individuals who are experiencing problems with Adelphia take action. Not only will they improve THEIR area, but it'll improve all parts of the U.S. that are serviced by Adelphia. Adelphia, as well as the rest of high-speed cable providers, may have stricter rules applied to them. I just hope this doesn't cause Adelphia to change the speeds and place a cap on other parts of the U.S. Meaning:
Every customer will have a cap of (for example) 1000kbps down and 128kbps up. This way, Adelphia can add MORE customers, at the same time saving the speed and being able to give it to everyone. This is of course in the areas that speeds exceed 1000kbps.
I feel for those who are getting 100kbps down. Heck.. a 56K modem was better in that case, and cheaper. | |
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Mookytc
join:2000-11-10
North Tonawanda, NY | Adelphia... I hear you Sadowski...no one deserves this more than Adelphia. I won't even give them my television business.
DC | |
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| Erock68
join:2002-03-27
Aurora, OH
| Re: Adelphia...
Well, I did a speed test a few minutes ago and the results are: 136 Down 84 Up
So, I tried calling support (AGAIN) and have been on the line for 48 minutes now. | |
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SAM Hunter$
join:2001-05-11
USA
| Re: Adelphia... said by Erock68:
Well, the tech guys came out today, looked at the modem did a line test and said everything was fine...if I have any problems this evening, just call. Well, I did a speed test a few minutes ago and the results are: 136 Down 84 Up
Before he went to the modem did he first mistakenly go to the water heater thinking it was a modem? Was he wearing a ski mask? Did he suggest there was something wrong with or obsolete about your computer? While he was working on your system did he have a partner in the Adelphia truck who kept the engine running? Did he offer you a special HBO package for your cablevision? | |
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Kablemodem
Kablemodem
join:2001-01-05
Sherman Oaks, CA
| catchy title I don't think cable internet access is considered an essential service. Adelphia can respond to the plaintiffs by disconnecting their service, claiming that if they are not happy with the service they don't have to subscribe. This is what having a monopoly is all about. I am an Adelphia PowerLink subscriber and I am reasonably satisfied with the service, but it could be better. I can't get DSL, so Adelphia cable is really my only broadband option. | |
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| Erock68
join:2002-03-27
Aurora, OH
| Re: catchy title I agree that it's not an essential service but I do want what I pay for....constant connection. Every evening around 8:00pm the service goes down. This has happened almost the entire month of March. That's what prompted me to start doing the speed tests every evening. I wanted to know if it was a modem problem or the cable itself. | |
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Shadykennl
join:2002-01-25
Akron, OH
|  What's the word? Legs. Spread the word
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Trouble
@starband.net
| It's been 6 months since I dumped Powerstink in NH After fighting with Adelphia here in NH for a year (5 months of which I had service that worked around 35% of the time and the other 65% it was slower than dial-up), I finally gave up when their tech came out for the 5th time and said, "yep, it's slow" (it happened to be working that day) and proceeded to leave without resolution. Right around that time we got a nice little paper in our bill telling us that Adelphia was required to inform us that the NH AG's office was looking for opinions on their service. Also in that bill was notification that they were RAISING the price of Powerlink! Boy did I let the AG's office know how I felt! Adelphia's response was "Well we're getting a new T3 next September." This was in March. Not a single time did Adelphia (either locally in Londonderry NH, or out of Cloudersport, PA) treat me with anything but apathy, bordering on contempt. They were slightly nicer to me when they were giving me the run around after I insisted on speaking to the GM of the NH franchise who never returned my calls or email. When I quit, I made them come and get the equipment (they wanted me to bring it to them, but there's a nice little clause in their agreements saying that I could make them come get their junk!) and boy did I feel free. I was back to dialup again but at least it WORKED! Since I had no alternatives for wired broadband, I signed up for Starband. Now Starband certainly ain't great, but it actually works 90% of the time. Like all providers Starband has its problems and drawbacks but jeeze....These guys can get my packets to their destination over 23000 miles in each direction. Adelphia couldn't get my packets to my next door neighbor! I am soooo pleased to see Adelphia getting sued and I want in on it. I couldn't care less about monetary damages, I just want to see them booted back to PA with their tails between their legs. Hey Adelphia...Hopefully I'll see ya's in court And Butch (the cablemodem boss), I'll swing by and say hi! I won't be laughing WITH you, I'll be laughing AT you! | |
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Trouble
@starband.net | Re: It's been 6 months since I dumped Powerstink in NH Sorry, to clarify, I dumped Powerlink back in June of last year and got Starband in September...Sorry, was too giddy over the lawsuit! | |
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